Viveks India Complaints & Reviews

Hi ,

I have purchased Siemens Dishwasher in viveks & co Adyar , chennai , last week.
I paid full cash on same day. Dishwasher was delivered next day with some damage .
I requested them to replace this machine with new one for past one week...
they are not responding properly...

i want may money back, how to get it pls help me...



regards
Nishok...

Recently Bought Belkin Basic Router (N150) from Viveks (Vadapalani) for 2400 rs, after purchasing I noticed their price is outdated and 800rs higher than the actual price, The same product in other electronic shop Chroma is 1600rs which is location just few kms away from Viveks. Few difference in price is acceptable but 50% hike is way too much, I felt very cheated, and the Vadapalani manager Mr Loganathan was not helpful too, he says there...

I bought a dish TV connection on 09/06-12. Till date 23/06/12, it is not installed. Generally all set top boxes will be installed in a day or two. Once you buy anything in VIVEKS whatever is wrong you have to live with it. The supervisors are well trained in lying, giving rude answers with smile. Once you buy anything there no supervisor will take responsibility if you ask for replacement or service they will surely say i won't do it....

Bought a Air conditioner in viveks showroom in April 2011. In may 2012 we got cooling problem and raised a complaint in viveks. They charged 1000 rupees for 1 year free service and repaired the AC , but the very next day again the AC did not work. We raised the complaint again they came and repaired the AC and again the next it didnt work.

This happened for three times. I don't know how to get the AC repaired from them....

I bought an APC 850VA sine wave inverter worth Rs.17500/- from Viveks Ltd., vadapalani, chennai on 12th of March, 2012
bill no. [protected]. Till date, the inverter is not installed in my home and nobody called me for the installation.
Initially, Viveks employee(Kumar - [protected]) told me that inverter will be installed within two days
so I'm happy about the service they provided when I'm purchasing. But...

i have booked a whirphool washing machine on 1st January with Viveks Vadapalani Branch with a promise to deliver in a weeks time. on repeated reminders and calls, they deliver a other color product. When we call the customer csre, they assured to replace this in a day or two and asked us to return this product when they deliver. We are struck with that and till date we are not able to our product and could not get a confirmed date as...

Hi,

We booked an Air Conditioner with Vivek's, Omalur Main Road, Salem Showroom. We paid an advance of 500 Rs for the same to Vivek's. After 2-3 days we could not arrange for the money and also found out the price in the salem showroom was expensive than the same in Chennai. So we cancelled the order and asked for the refund of the same amount. But the showroom folks, knowing that my mother who is the purchaser is...

Wow, I think these guys prey on foreigners; perhaps their service is worthless across the board. Seems like it from reading the posts on this board!

Still waiting for a call from the local service folks based on this email to Mr. Anand at Viveks, [protected]@viveks.com:

--snip--
Mr. Anand,

Disaster is the only way to describe my most recent encounter with the Viveks service department.
br...

Dear Sir/Madam,

We've purchased a new refrigerator on 8th October 2011 in Viveks, Purasaiwalkkam. They delivered the product on 10th October and on 13th October a person visited our home for demo. He noticed that the product has been damaged and raised a complaint on the same day. I've contacted Viveks customer care as well as Godrej customer services. They gently replied "shortly i will receive a new fridge"....

I bought Kodal C195 Camera at Viveks, West Tambaram, Chennai , Tamil Nadu. After coming home i found a dot in the LCD Screen. I took the camera for replacement , but instead of giving a fresh peice the Viveks guys gave me the Disaplay piece as replacement. When asked for the fresh piece they said we have to give this to service center and get it repaired( when i asked that is the case with items which were used, but i have not yet used this...

Hi,

I have a feeling that no body in India is willing to give any good quality thing - be it service or product. Actually this is my first encounter after leaving India some 13 years ago. Although I am not expecting them to be on par with any of the foreign Appliances company, I think they should at least maintain a good SLA as they are one of the leading Appliances company in the city of Chennai. Let me go with the complaint....

FOR THE PURCHASING OF ONE MICRO OVEN OF RS.8700/- FROM T NAGAR VIVEKS BRANCH, (OPP JOY ALYKKAS- NOTH USMAN ROAD)I HAD GIVEN MY SBI DEBIT CARD , BUT THE COMPANY HAD DONE A SWIPE OF 25000 BILL WHICH BELONGS TO THE OTHER CUSTOMER. THEN TELLING THAT THE AMOUNT CANNOT BE GIVEN BACK BY CASH, THEY HAD MADE A VOID SALE FOR THE SAME AMOUNT. THEN AGAIN I PAID THE COST OF MY PRODUCT. IT HAD HAPPENED ON 6/7/2011 AT 7:50 PM. WHILE DOING THE PAYMENT...

Date : 11.06.2011

Sir am selvi, wish to purchase a SAMSUNG 22" LCD TV costs rs. 14900/- after disc from viveks, located near shanthi sagar, indiranagar, the sales person mr. karthik, MOB : [protected],[protected] guided me reg EMI schemes and asked me to submit the relevant documents, i submitted copies of my voter id, pan card, salary certificate given by the company, company id card, 3 months bank statement and a cancelled...

Hi

This is madhusudanan S. I have purchased Airconditioner from Viveks Ltd, Nanganallur branch in chennai on august 2010. During installation the dealer told me that they will providing service once in 4 months. But till april month i didnt get any kind of service or any response from viveks service centre regarding the service when i called them. After several call, finally job card created and service done on 29th april 2011....

I paid amount for buying an IFB washing machine from Viveks & Co, T.Nagar on 21/05/2011. I myself called twice or thrice to them to deliver my washing machine... Then till today I myself alone call them everytime... But there is no proper response from them.

They told they have raised a complaint... When I asked for the complaint no they told it has not been raised yet... I need a proper reply from them and want them to...

I have paid for split ac samsung model at Viveks, porur on 15th May 2011 and they have delivered on 16th May 2011 evening. on 17th morning they have called on my mobile once when I was busy and I called them back to know ehen they are arranging to install the ac. But no reply from the number I found a miss call in my mobile. Later I phoned customer care to know installation of ac. They have said that they have called but I didnot reply...

I Booked Voltas Elegant Split AC on 7th May 2011 after getting the promise words from Viveks about the availability of Stocks . But still the product is NOT getting delivered. Really disappointed with the Service . If they don't have the stock they are suppose to inform right a way so that i can order some other products or else i go for some other Shop. Suppose to get it installed on Monday but it is not yet Delivered . Is this the...

Don’s shop at Viveks, you will end up paying more sans service guarantee
We bought Samsung AC 1.5 T from Anna Nagar Viveks showroom in May 2009 thinking that after sales service would be excellent in Viveks. People who came to install the Window AC were not trained as was evident when they drove all screws using hammer and did the work unprofessionally. They promised to come and check the AC one in three months, which they never...

I purchased a mixie in november as they told that they have diwali offer plan for preethi mixie. the offer was Free Big TV dish connection. So i changed my mind and purchased that mixie. Till now i didn't get any response from the Viveks and from the Big TV operators. Its been 6 months since i purchased..,
Its ridiculous customer service by both organisation..,...

This is Devasahayam contact number ([protected]). We purchased a air-conditioner from vivek adyar1 by bajaj finance on Nov4th 2010. For past two months the product not working we have complained viveks service centre and called them also personally still we didnt get any recovery for our problem.poor service we have ever seen in the showrooms we have seen till now.we kindly request to neccessary action immediately otherwise take away your...