Viveks India Complaints & Reviews

I have purchased a LG washing machine from Viveks Indiranagar on 5.11.10. A gift coupon for Big TV Network connection was issued on purchase of the said equipment.

Unfortunately, I am struggling since one month to get the Big TV connection. I am not getting any proper response neither from Viveks nor from Reliance Big TV....

I brought an LG colour TV from VIVEKS, T.Nagar branch.i paid money and they told its door delivery.

they delivered the TV next day, the packed box is an damaged,no books related to TV operation and service warranty report.

i called twice the sales people they didnt respond properly and booked service complaint to LG.

So people who buying any appliance from any branches of VIVEKS, chennai please...

I recently faced a problem with Viveks Store, Chennai. I have ordered for LG Split AC 3star on 31st March'10 and product delivered only on April 4th 2010 in my home. Also they said the installation will be done on 5th April, where i have taken leave and waited for the technician, he never turned-up that day.

I took leave on 6th April 2010 and after lot of follow-ups the technician came late evening (after 6.30 p.m) and...

Hi

This is sivakumar

I hvae entered in to AMC with you for my Samsung 1.5T AC unit.

AMC inv.no.111/ac/ch/000660 dtd 11/2/2010.

Before entering in to AMC the AC unit was working normal.Your people suggested to go for fixing up of the Outdoor unit in Angle instead of Keeping it Laft. As per their suggestion i accepted and paid Rs. 750/- extra for fixing up.we were out of station for...

I bought a LCD TV Sansui costing roughly 20000/- and it has been delivered today. This has been properly installed by Mr.Ashok Kumar of Sansui whose service was very good. I gave a tip of 50/- on my own to the person who delivered it from Saidapet depot to my residence at Besant Nagar, but one Mr.Vijay Kumar of Mylapore branch spoke to me over telephone and insisted on a delivery charge of 150/- for which there is no receipt. When I wanted...

Hi

I have a job number pending with you, it is, 239007, it was booked on Friday, the 17th and customer care said it would be fixed in 48 hrs and I can expect the technician on Sunday. I don't understand what he meant by 48 hrs, it is Wednesday and nobody has turned up or bothered to call from the customer care. Is this what you call as "Customer Care"? What does this mean in your language? Infact I am paying...

I Purchased an A/C from Vivek & Co on 21/04/2009. The company guy (Called Technician)had installed the A/C in my house . You can find the installation in the picture. After installation there was a power trip for few times, It took 30 mins to get the room cool. We were not aware that the A/C should be fixed 2 ft away from the wall. After 20 days the A/C noise level increased and disturbed the sleep, so reported to Vivek Service Centre...

Viveks at Madras being the No. 1 dealer of all consumer products and appliances AS THEY CLAIM, I have been their customer for more than 15 years. NOW I FOUND THEY ARE USELESS AND EXPRESSED THEIR CONCERN THAT THEY DO NOT SERVICE FRIDGES AND THE CUSTOMERS HAVE TO GO THRU THE MANUFACTURERS, WHICH IS WHIRLPOOL.

VIVEKS HAVE BECOME VERY UNRELIABLE AND INCOMPETENT BY SAYING SO; MY QUESTION TO THEM IS WHEN MANUFACTURER THEMSELF NOT...