Submit a Complaint
Claimed

Viveks India Complaints & Reviews

viveks.com
2.1
Updated: Oct 9, 2024
Complaints 311
Resolved
128
Unresolved
183
Good! Viveks India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Viveks India step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Viveks India

Having problems with Viveks India?

File a complaint and get it resolved by Viveks India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
Viveks India

Recently resolved complaints

View all complaints

Most useful reviews

Viveks India reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramanaathan66
from Delhi, Delhi
May 11, 2011
Resolved
Report
Copy
Resolved

Never shop at Viveks, you will end up paying more

Address: Chennai, Tamil Nadu

Don’s shop at Viveks, you will end up paying more sans service guarantee
We bought Samsung AC 1.5 T from Anna Nagar Viveks showroom in May 2009 thinking that after sales service would be excellent in Viveks. People who came to install the Window AC were not trained as was evident when they drove all screws using hammer and did the work unprofessionally. They promised to come and check the AC one in three months, which they never...
Helpful
Found this helpful?
10 Comments
Report
Copy
D
DillipKumarm
from Chennai, Tamil Nadu
Apr 25, 2011
Resolved
Report
Copy
Resolved

Purchased Mixie in Diwali offer, But still i didn't receive the free goodies

Address: Chennai, Tamil Nadu

I purchased a mixie in november as they told that they have diwali offer plan for preethi mixie. the offer was Free Big TV dish connection. So i changed my mind and purchased that mixie. Till now i didn't get any response from the Viveks and from the Big TV operators. Its been 6 months since i purchased..,
Its ridiculous customer service by both organisation..,...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
devasahayam
from Madurai, Tamil Nadu
Mar 26, 2011
Resolved
Report
Copy
Resolved

About the air-conditioner

Address: Chennai, Tamil Nadu

This is Devasahayam contact number ([protected]). We purchased a air-conditioner from vivek adyar1 by bajaj finance on Nov4th 2010. For past two months the product not working we have complained viveks service centre and called them also personally still we didnt get any recovery for our problem.poor service we have ever seen in the showrooms we have seen till now.we kindly request to neccessary action immediately otherwise take away your...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Md.Rafi
from Bengaluru, Karnataka
Dec 8, 2010
Resolved
Report
Copy
Resolved

Not honouring the offer

Address: Bangalore, Karnataka

I have purchased a LG washing machine from Viveks Indiranagar on 5.11.10. A gift coupon for Big TV Network connection was issued on purchase of the said equipment.

Unfortunately, I am struggling since one month to get the Big TV connection. I am not getting any proper response neither from Viveks nor from Reliance Big TV....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
senthilarjun
from Chennai, Tamil Nadu
Jul 20, 2010
Resolved
Report
Copy
Resolved

CHEATING CUSTOMER BY GIVING DISPLAYED PRODUCTS

Address: Chennai, Tamil Nadu

I brought an LG colour TV from VIVEKS, T.Nagar branch.i paid money and they told its door delivery.

they delivered the TV next day, the packed box is an damaged,no books related to TV operation and service warranty report.

i called twice the sales people they didnt respond properly and booked service complaint to LG.

So people who buying any appliance from any branches of VIVEKS, chennai please...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Anand
from Pune, Maharashtra
Apr 9, 2010
Resolved
Report
Copy
Resolved

NIL - Customer Care.

Address: Chennai, Tamil Nadu

I recently faced a problem with Viveks Store, Chennai. I have ordered for LG Split AC 3star on 31st March'10 and product delivered only on April 4th 2010 in my home. Also they said the installation will be done on 5th April, where i have taken leave and waited for the technician, he never turned-up that day.

I took leave on 6th April 2010 and after lot of follow-ups the technician came late evening (after 6.30 p.m) and...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tssiva_33
from Chennai, Tamil Nadu
Mar 18, 2010
Report
Copy

Not answered for a service call

Hi

This is sivakumar

I hvae entered in to AMC with you for my Samsung 1.5T AC unit.

AMC inv.no.111/ac/ch/000660 dtd 11/2/2010.

Before entering in to AMC the AC unit was working normal.Your people suggested to go for fixing up of the Outdoor unit in Angle instead of Keeping it Laft. As per their suggestion i accepted and paid Rs. 750/- extra for fixing up.we were out of station for...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
K.Gopal
from Chennai, Tamil Nadu
Feb 18, 2010
Resolved
Report
Copy
Resolved

Delivery Charge

I bought a LCD TV Sansui costing roughly 20000/- and it has been delivered today. This has been properly installed by Mr.Ashok Kumar of Sansui whose service was very good. I gave a tip of 50/- on my own to the person who delivered it from Saidapet depot to my residence at Besant Nagar, but one Mr.Vijay Kumar of Mylapore branch spoke to me over telephone and insisted on a delivery charge of 150/- for which there is no receipt. When I wanted...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrs. Jasmin Nimmy Elias
from Delhi, Delhi
Jul 22, 2009
Resolved
Report
Copy
Resolved

The worst service

Hi

I have a job number pending with you, it is, 239007, it was booked on Friday, the 17th and customer care said it would be fixed in 48 hrs and I can expect the technician on Sunday. I don't understand what he meant by 48 hrs, it is Wednesday and nobody has turned up or bothered to call from the customer care. Is this what you call as "Customer Care"? What does this mean in your language? Infact I am paying...
Helpful
Found this helpful?
4 Comments
Report
Copy
K
Karthikeyan
from Chennai, Tamil Nadu
May 29, 2009
Resolved
Report
Copy
Resolved

No Care about Customer from Vivek & Co

I Purchased an A/C from Vivek & Co on 21/04/2009. The company guy (Called Technician)had installed the A/C in my house . You can find the installation in the picture. After installation there was a power trip for few times, It took 30 mins to get the room cool. We were not aware that the A/C should be fixed 2 ft away from the wall. After 20 days the A/C noise level increased and disturbed the sleep, so reported to Vivek Service Centre...
Helpful
2 other people found this review helpful
2 found this helpful
9 Comments
Report
Copy
S
SKA Rahman
from Madurai, Tamil Nadu
May 25, 2009
Resolved
Report
Copy
Resolved

Whirlpool Fridge FF450 supplied by Viveks

Viveks at Madras being the No. 1 dealer of all consumer products and appliances AS THEY CLAIM, I have been their customer for more than 15 years. NOW I FOUND THEY ARE USELESS AND EXPRESSED THEIR CONCERN THAT THEY DO NOT SERVICE FRIDGES AND THE CUSTOMERS HAVE TO GO THRU THE MANUFACTURERS, WHICH IS WHIRLPOOL.

VIVEKS HAVE BECOME VERY UNRELIABLE AND INCOMPETENT BY SAYING SO; MY QUESTION TO THEM IS WHEN MANUFACTURER THEMSELF NOT...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Homeshopzone.com
1
(5)
HouseJoy.in
1
(199)
Croma
3.8
(3252)