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Viveks India Complaints & Reviews

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Last updated Mar 11, 2024
Complaints 306
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123
Unresolved
183
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Viveks India
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Viveks India Phone Numbers

Phone
+91 44 4213 1616
72
56

Viveks India Website

Viveks India Head Office Address

150, (New 68), 2nd Floor, Luz Church Road, Mylapore
Chennai
Chennai District
Tamil Nadu
India
600004

Viveks India reviews & complaints page 9

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J
Jenila Livingston
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony tv 0w800c 3d glasses not received

Address:Chennai, Tamil Nadu, 600088

We have purchased 0w800c via bill no [protected] on 5th oct 2015 (Bill amount rs. 96200) from tnagar branch. We were informed we will get 3d glasses 2 numbers and a camera free but free items not in stock. They asked us to collect the free items one month later. After they said due to flood everything ceased and asked to collect after a month.... Finally they said camera not available but will give sound speakers instead and given speakers...
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krishnakn-yahoo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool fridge purchase - unethical & fraud practices to sell their own stand and stabilizers

Address:Chennai, Tamil Nadu

I bought whirlpool fridge from viveks - tnagar.
They promised to deliver and have whirlpool agent to install the fridge.

The sales agent name is udaya (Udayakumar)
He also told me that the person coming to install will also provide the stand for fridge @1500
A person came home, claimed to come from whirlpool authorized agent - unpacked, plugged in and provided the stand as well and collected the cash....
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R
Rabikala
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

daikin ac 1.5 ton - registered mobile num - 9884000397

Address:Chennai, Tamil Nadu, 600077
Website:www.viveks.com

My name is Sudhir. Am based in Chennai. We bought Daikin AC 1.5 Ton from Viveks, and we got this product based on the customer service assured from Viveks. We are not happy with the product as there is more noise and also some times we get a smell from the AC as we get when a wire is burnt. When we complain about it, nobody is turning up for service and also the customer executives response is ridiculous. Even after I said that I would take...
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Hari Hariharan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daikin ac provided by viveks is of the poor quality and no proper customer service

Address:Kanchipuram, Tamil Nadu, 600059
Website:www.viveks.com

Dear sir/madam
I am writing this letter with great disappointment on the service provided by your customer service department on the complaints raised with respect to ac.
I purchased diakin airconditioner on 05th may from viveks - tambaram, but there was no cooling after using for just 25 days.
I raised the service request with viveks, however i got the response that my name was not listed in the data base and since...
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B
Bala_css
from Thiruvananthapuram, Kerala
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Defective Television received with Scratches - Viveks Tambaram

Address:Chennai, Tamil Nadu, 603202
Website:www.viveks.com

ர.ரங்கநாதன் என்ற நான் Vivkeks Tambaram கடையில் கடந்த 18.6.2017 அன்று இரவு சுமார் 7.30 மணி அளவில் எங்களுக்கு பிடித்தமான தொலைக்காட்சியை வாங்க விருப்பப்பட்டு குடும்பத்துடன் உங்கள் கடைக்கு...
+5 photos
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M
from Chennai, Tamil Nadu
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Ac service pathetic service

Address:Chennai, Tamil Nadu, 603103

Hi Sir/Madam,

I have requested for my AC service on 29th April. But no body came for the service. Again I have made another request for the same service for 20th May.
Technician came and within 5 mins he told there is an issue with GAS leak.
He suggested to take the AC unit to the service center. Now today (22nd May), i have called 3 times for the same and customer service people are telling they will come on...
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S
Sud16
from Chennai, Tamil Nadu
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AC service not done properly by viveks home serve

Address:Chennai, Tamil Nadu, 600014
Website:Www.viveks.com

I had Booker an appointment for Ac service on 18 may 2017 but the technician did not arrive or called on that day no update from home serve I had to call them next day mrng Several times to get an technician after struggle he came at 12:15 pm
And said ac fine jus cleaned the filter and charged ₹600. The home serve customer care executive said they will check and do all the test including gas leakage The person who came didn't do...
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P
from Burla, Odisha
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Duplicate stabilizer

Address:Chennai, Tamil Nadu, 601301

Hi,

I have purchased and Samsung AC they given V-gaurd stabilizer with that but that stabilizer not working properly. Because of that stabilizer i am not able to use my Air-Conditioner.

During the purchase they told Stabilizer is complementary but i don"t know that it was an duplicate stabilizer.

Need immediate help to change my stabilizer...

Regards,
R.Prem kumar
+91-[protected]...
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R
ramumunu
from Pune, Maharashtra
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Ac service - warranty

Address:Chennai, Tamil Nadu, 600004
Website:www.viveks.com

I bought an Voltas split AC in Selaiyur Viveks 09th Apr 2016. As per the policy they have to do 2 free service every six months within the warranty period which is only one year. The second service they have scheduled on 21 April 2017 exactly after 2 weeks of the warranty period. It got postponed again from their side and finally the technician visited on 3rd May and he claimed that theres a gas leakage and would charge Rs.3500 as it is out...
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M
Malini Robin
from Thrissur, Kerala
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Pending : tv stabilizer delivery, tv installation, dtv installation

I have purchased a tv and stabilizer by order number :
Order numer soj16_00319337 from viveks expo conducted in the first week of the month of april.

1. I have not received the stabilizer yet after multiple complaints
2. No one has turned upto to install the tv
3. This tv has setupbox as inbuilt add on, for which airtel dtv setup was provided as offer. No one has turned yet for this also.
br...
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D
drsaravanancancer
from Chennai, Tamil Nadu
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Carrier a/c installation

Address:600026
Website:vivek

Am very upset and frustrated with viveks just because i don't see any progress on product installation procedure.

I bought carrier ac on 21th april), and product was delivered on 22 rd, but nobody has come yet to install it,
I called customer care more than 10 times in last 4 days but they did not act on my complaint, they always say that they wouldarrange for installation from carrier compnay but none of them turned...
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R
rakeshgk23
from Raipur, Chhattisgarh
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Worst service from Viveks Homeserve

Address:Chennai, Tamil Nadu, 600004
Website:myhomeserveindia.com

Hi,

I have taken AMC for my Voltas Inverter AC from Homeserve - Viveks

Raised a request on 15th April 2017 and till date no one had visited or called. I am fed up calling to the customer care team. When contacted the Customer care manager she had assured me to send the technician. But as usual no one had called or visited.

If you guys cant provide service why do you take AMC??...
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Address:Chennai, Tamil Nadu, 600069

I am very upset and frustrated with viveks just because i don't see any progress on product installation procedure.

I bought daikin AC on 16th April (Order number:S0J16_[protected], and product was delivered on 18th, but nobody has come yet to install it,
I called customer care more than 10 times in last 10 days but they did not act on my complaint, they always say that they would call me in hour time but never.
i...
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Santhosh Tomz
from Tondi, Tamil Nadu
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I'm complaining about my water purifier didn't worked at all

Address:Tiruvallur, Tamil Nadu, 631402

I bought water purifier pureit marvella ro uv genereator on 8/4/17. From the company they delivered at proper time and installed. After instalment of the water purifier the machine didn't worked properly. I called the showroom they didn't respond. 14 days since we are complained till they do not come and serviced. Please provide some serivce to me. I attached my bill and product details in photo

Address:
Customer name...
+3 photos
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G
Gopinath K S
from Chennai, Tamil Nadu
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I haven't received the product (compliment) with the Main product

Address:Chennai, Tamil Nadu, 600089
Website:Viveks

Dear team, i have purchased tv, washing machine and referigerator on 14th april 2017. Along with my tv, i had received as dvd player as a compliment and the same mentioned in the bill. I had received three products except the compliment which was assured... I had make a complaint with the customer care, but still no progress so far.. Please update and send me the same at the earliest possible time.. I had done the purchase at chennai porur...
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A
Aanantha Raaj
from Chennai, Tamil Nadu
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Ac Repair delay for 200+ days !!!!???

Address:600063

Dear Directors/ Managers,

I bring this to your kind notice that i faced some issues with the voltas Ac and contacted Viveks HomeServe.

When the customer care attended my first call, i was told as this product was in warranty period, i would not be charged except for gas filling. I agreed.

One technician came home and checked, he said compressor issue and went back without tacking the unit. He...
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santy7155
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the billed item on 3/04/17

Address:600093

I haven't received the fridge that was booked on 3/4/17, all the times when i call they are not properly responding i don't know what to do i am about to file a complaint with my bill copy produced by the viveks they are useless making people fools, they have been rotating my money for almost 20 days today it is 18/4/17.these guys themselves without having proper stock how are they taking orders that they can't deliver properly in the said...
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Suderson Partha Sarathy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery after 10 days

Address:600077
Website:www.viveks.com

We booked a washine machine 10 days back in the warehouse sale but we are yet to get the machine delivered. The person named Kabali, who we contacted was very rude in his words and we have been forced to decide not to opt for Viveks products anymore. When the product cannot be delivered on time, why we have been told time limit. Is Viveks trying to cheat the customers. If we take the produce and dont pay for a week, will Viveks keep quite....
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ashokjshiv
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery and improper response

Address:600116
Website:websites viveks

Hi i have ordered for fridge goorej 331 liters from warehouse sale. At the time of sale ppl from your side told me they will deliver the product within 4 - 5 working days. But till this date i have not received and if i call customer care ppl saying me your product will delivered soon and asking for time. So how long i can wait. No were such shop do like this really so embarrassed with viveks feeling very bad that y i have purchased from...
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S
srini0607
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper response for the issue - keep on postponing delivery

Address:Chennai, Tamil Nadu

Raised a complaint for Washing machine service. Almost 3 weeks, since not fixed.

Getting a call and informed it will be fixed but keeps on postponing .

This is not the first time, already had faced the same kind of issue and after several phone calls/escaltions it got sorted out.

Now the same thing happening for washing machine as well.

Service is not good and no timely feedbacck...
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