Viveks India Complaints & Reviews

Hi,

I purchased voltas 1.5 inventor a/c (183 vey) on sunday (7th august 2016) from the warehouse sale. the ac was delivered in my house on monday morning and installation happened on wednesday late evening (around 6.30 pm). the ac did not work after the installation and the technician told as it was very late, he would come the next day morning to fix it.

The next morning after my follow up the technician came...

Dear sir/madam,

I had brought blue star 5 star rating a/c from viveks tnagar, they had offered an extended warranty of 1 year with additional cost. My a/c is not working from the month of june, when i had called for service, the technicians came and said that it has some problem and it has to be taken to their service centre, and they took another 1 weeks time to take the a/c from my home and on 30.06.16 they had taken the...

Hi this is senthil,

Let me brief my issue summary, i bought an daikin split ac (1.5 ton) in viveks (through an itshow which was conducted in trade centre) i recently migrated from singapore since i lived there for long time i had an very good opinion about expo kind of sale. i was in an impression that viveks is an reputed branded company which will have a good customer relationship portfolio. but here came the sad story which...

Here is a frustrated customer because of vivek's service. We purchased a diaken ac 1.5 ton 6 months ago at chennai thoraipakkam and there was a pc board issue. The mechanics from viveks came and collected the board quoting 48 hours of repair time. It's been 5 working days and nothing happened. The customer care is so dumb to not even know what's going on with this issue. They sing the same song that they understand our problem...

Dear sir/madam
I am saravanan from kolathur, chennai. I have bought daikin split ac (1.5 ton) in viveks (Manapakkam branch) on last week of march'16.. Technician installed ac in my home... From the day of installation i have faced several issues on ac. (Not working properly). Immediately i have informed customer care to solve my ac problems... After several calls technician came to my home after 1 month checked my ac and informed me...

Very worst response from customer care.. I have ordered refrigerator one day before. And they committed the time based on mutual understanding but not delivered the product on time. Even after contacting customer care their response is very poor.. I feel it is the very worst service and these types of service caused india to never grow up... Had a very bad image on viveks vadapalani...

I purchase a panosonic tv in vivex showroom mylapore while buying they said one year warenty with additional one year extended warrenty. but my tv is repair and i launch a complaint they said your tv warenty is only for one year and it also finished and i ask them to service it but inspite of many calls they are not come to collect the tv then after many calls they come and collect the tv on 31st may 2016 anbd they keep idle for more than...

I will purchased 1.5 ton LG split AC from viveks at tambaram they send this team myhomeserve india for installtion purpose but home serve team not done the installation process good .very worst they can wrongly connect the supply so ac did not work for 2 days we called him but they not response well.Then we arranged some person and solved.home serve india very worst we given 1000 rupees for stand fixing and also extra 400 charges for we arranged...

I have taken an amc with viveks home serve for a 1.5 tom daikin inverter model ac purchased from viveks itself. As for the ac, it was not working and i called for a service from viveks home serve on april 26th 2016. They turned up after 3 days and said it would be ready in 2 more working days. The date today is 16th june 2016 and they still are not able to give me a solution and have stolen my ac parts. People come to the place every 3 days...

My ac got repaired on may 4th.complaint registered at viveks purasawakkam on 5th may.home serve people came and removed unit on 19, bur they sent sms on 26 that .they told condensor, coil damaged, has to be replaced.i replied that it was in warrenty period only, that to in your workshop only, they said they will talk to samsung people and the repair done.from 19 th may to 13th june no progress on ac service.viveks is doing very worst sales...

I bought an AC in Viveks on March 16. Not even two months completed, got issue for the second time.. The product which I have received is not satisfied to me and am very much frustrated.. When I raised a complaint, the service is not on time and it was worst and not even satisfied with the response and service.. Finally Last week, home serve people came to home and taken the mother board of AC, and I have been told that I will receive the...

I Search LG LSA3NP3A model. I saw the model in flipkart 23, 990. Then i sea the same model in viveks web site 27, 990. Then I Go to directly viveks showroom in poonamalle. But he say that same model 34, 000
how this possible total 10, 000 different. Okey installation 1, 500 and stabilizer 1, 500 totally 3, 000 remaining 7, 000 different. This very worst rate compare to other seller...

Bought a Sony 40inch TV, airtel dthand a washing machine . they promised to deliver a day later of purchase but they didn't deliver even after so many follow ups . Finally they delivered three days later after so many inquiries. Then the same problem started with the installation. Pathetic service. Don't ever buy the products from viveks . still am waiting for my airtel DTH ....

Recently i bought 2 AC's in viveks show room for 60000. One of the AC is not at all working. We didnt use the AC from the time we bought. We raise the complaints but still no use.
I think i got damaged piece of AC. At-least try to solve the issue.:(

How i will suggest the people to buy a product in viveks..


Customer name: Arockiam
Contact number: [protected]
other number:[protected]...

Product booked: daikin 1 ton inverter a/c
Date of booking: 13th april, 2016
Location of booking: chennai trade centre
Date of delivery of product: 22nd april, 2016
Installation : no information till date

Bill no:[protected]

Their service is pathetic. The call centre is a a total scam. Nobody picks up the call. The branch in porur asks us to go the warehouse to know the status. The...

This is the worst service ever received, we have ordered a washing machine which was in stock on 2nd May and wanted to have it delivered on the same day but they told it will be delivered by 3rd as my residence was near .

Inspite of having bitter experience earlier were they delivered the washing machine after week we have told them clearly it has to be delivered asap and since they confirmed we went and placed the order and...

Ref: booking id: 11lc1600296, booking date: 17th april, 2016 vendor viveks - product: vidiem 3 top stove

We purchased, a vidiem 3 top during the trade center expo from vivkes on 17th april, 2016. We were promised for the delivery by 19th evening. However, still the delivery was not happen also cusotmer care is not reachable. We visited you t nagar branch couple of more times for enquiry. One mr. Vijaya kumar, informed us the...

I have purchased voltas AC on 17 apr 16 in chennai trade centre expo.After several follow up we got it delivered on 25th .Till now no one turned up for installation after several follow ups

called up purasai branch manager and service head who are responsible for delivery and installation.there is no response.

Please dont purchase from vivek in future.very worst experience...

I have bought a Voltas 1.5T Split AC from Viveks on 16-Apr-2016. It was delivered on 23-Apr-2016 after calling your customer care for more than 20+ phone calls. It was delivered without stabilizer and I went to Viveks Warehouse and collected the same.

From the day it was delivered till today, I have called more than 60 phone calls to your useless customer care (daily min of 15 calls) and I have received the standard reply...

I bought a blue star ac from viveks expo 2016...The product was delivered after 8 days as opposed to will be delivered in 3-5 days... Ac was delivered and since then i have been calling viveks customer service (Rubbish name...Not a customer service for sure[protected]... They directed me to home serve 46467700...Another big rubbish service center...No one knows what they are doing...What sir..Sorry sir...Information passed to concerned department...