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Viveks India Complaints & Reviews

2.1
Updated: Oct 9, 2024
Complaints 311
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128
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Viveks India reviews & complaints page 8

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J
Jerome G
from Chennai, Tamil Nadu
May 2, 2018
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don't buy anything from here

Address: 600020
Website: www.viveks.com/default.aspx?AspxAutoDetectCookieSupport=1

Hi this is jerom,

I purchased ac on 28th april. On the day they said that it will delivered on the next day itself. Its been 4 days we didn't get any call from them. After many follow ups they brought the ac without stabilizer.
For stabilizer again we need to call the customer care and manager. Finally i went to the goudown and got my ac.
The last step ie installation.
They wont give u any appointment....
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தமிழ் தமிழ்
from Chennai, Tamil Nadu
Apr 23, 2018
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ac - extra charge for installation which was not told while buying ac

Address: 600096

I have bought split inverter ac in veveks, they have got all amount for installation, delivery and everything, they have told only if copper wire needed, need to pay amount apart from that nothing to pay for installation.

But what happened, the installation technician called and told me that for fitting ac and stand will be come around 1000 rs, i was shokced and went to viveks and asked about this extra charge, they said yes,...
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D
dsprabhakar
from Coimbatore, Tamil Nadu
Apr 19, 2018
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ac delayed delivery and not installed still even after 7 days

Address: Chennai, Tamil Nadu, 600020
Website: viveks.com

I have bought many products from many places. Out off all, i chose this viveks. Many people have given worst comments all are true.

I bought ac on[protected] and they promised to deliver by next day. Thats complete [censored]. After multiple followups with their customer care (Another worst place on earth, dont call them, they done respond properly), they delivered on the 5th day.

Immediately i called up their customer...
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Lavanya Rangarajan
from Coimbatore, Tamil Nadu
Apr 16, 2018
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delay in delivery and installation of panasonic ac

Address: Chennai, Tamil Nadu, 600063

Hi,
I bought a Panasonic 1.5 ton Inverter AC on 9th of April 2018. Invoive number is 030843. I was promised with the delivery of the product by 12th April 2018. But only after a lot of follow ups and calls to the customer care the product was delivered on 15 Apr 2018. Even while delivering this they have missed to hand over the stabilizer. They do not even have the concern to deliver the missing product and asked me to come to the...
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N
nsrikanth191157
from Bengaluru, Karnataka
Apr 9, 2018
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viveks home service

Address: Chennai, Tamil Nadu, 600004
Website: www.viveks.com/ContactUs.aspx

Dear sir,

One of the worst service i have received.

I had entered into an amc agreement with viveks home service and lodged complaint for my ac repair. It was told to them that whether it can be attended 05th april itself. They have confirmed that they will try. After wards i received message that technician will attend on 06th. That time onwards till today no technician has attended and i have been continuously...
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Address: 600026

We had placed an order for 00jy48 samsung inverter ac 1.5 ton ar 18 nv3 pawk inv malpln 3s pfc-white[protected] from vivek private limited vc vadapalani 188, nsk salai, vadapalani, chennai -600026 on march 25th, 2018 with a promised delivery on 2nd april, 2018 and paid the same by cheque immediately and the cheque amount was debited immediately. And due to irresponsible responses and non delivery of the ac we are forced to cancel the order...
+1 photos
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DIGvijaya
from Chennai, Tamil Nadu
Mar 30, 2018
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refrigerator door damage

Address: 600014

I had purchased godrej direct cool 185 ltrs rd edge 185 ct 2.2 berry bloom (Vat - 14.[protected]@ 14.5) on 28 april 2017 and viz no srss no 1063.in the mean time refrigerator's door has worn out and so the door is not being closed for past 3 months. As a result the food items are not getting cooled and goes rotten.
I wish to state that i am in out of station, therefore i am bringing notice to you and to take necessary steps for the above said...
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lalit munoth
from Chennai, Tamil Nadu
Mar 26, 2018
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voltas 1 ton split ac

Address: 600017

In the month of april'2017 we had taken a contract for voltas split 1 ton ac.
From the time of contract till this date i. E.26/3/2018 the unit is with you only for the past 8 months totally from the date of contract. Every time they say a new problem and still the ac is not working.
First the copper coil has been changed and then they said we have to weld the tube and they had taken the unit to the workshop. Again the ac was...
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S
Sri Mi
from Namakkal, Tamil Nadu
Mar 26, 2018
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butterfly wet grinder

Address: Chennai, Tamil Nadu

Respected sir;
I'm vijayendra rao from
Ambattur;chennai. Sir: we buy a butterfly wet grinder on 11.03.2018. On march
Sir!! We have one problem in wet grinder?
'when the grinder work for 10 minutes' the
Motor was very heating problem
Sir (Or) madam we call the service centre before itself they r not responding
Kindly take the complaint order
Sir!!
In anna nagar viveks brand...
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B
Bav Bavya
from Chennai, Tamil Nadu
Mar 8, 2018
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staff service

Address: Chennai, Tamil Nadu

I had visited Vivek's omr on 7feb 18 to purchase an air-cooler .I tried to pay the bill using gift card but they right away said gift cards are not accepted. over 3 hours I was there fighting between gift cards n Vivek's later found out that Vivek's had not installed a software that actuaaaly accepts the gift card . All these 3 hours was worst service ever felt .. they had not asked to get seated .no water no politeness . All I could hear...
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Sukumartmv
from Puducherry, Puducherry
Feb 20, 2018
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cleverly cheating employees and customers

Address: 600005
Website: www.viveks.com

Hi, i worked with viveks co for past 2 years as a showroom manager. A honest feedback from the affected person.

Management wants to make money by suck the peoples blood. If the employee need to relieve they will make the list that the products are missing in their respective section and ask us to pay (Begging). They have internal ax billing system which is useless.

Human resources team are the slaves they will...
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A
anunaveen
from Chennai, Tamil Nadu
Feb 6, 2018
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delay in installation

The staff in viveka are very irresponsible and they do not provide any proper reply in case of any enquiry. The installation of my product was not in time it took min 10 days for them to register a complaint that too after my enquiry till then no one turned up. It's really ridiculous these people are. No proper customer service. It's not a good one to buy for our emergency purpose. Hope the mgmt look into it and take steps to satisfy customers...
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Address: Chennai, Tamil Nadu, 600073
Website: www.viveks.com

I purchased a voltas 1.5 ton ac from vivek&co on[protected].

Then for installation 2 persons came from viveks and installed the outdoor and indoor units.

After their installation, the ac cooling was good.

From the next day onwards the ac cooling was very low. So, i called the viveks technicians and asked the reason.

They said there was some oil leakage and this was due to improper...
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Thamizhselvan Subramanian
from Kangayam, Tamil Nadu
Jan 30, 2018
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ifb washing machine

This is the worst service i have ever seen in my life. We handed our the circuit board of ifb washing machine on 04-jan-2018 and we were told that things would be fixed in a week time.in spite of several calls they didn't respond it properly and today is 31-jan-2018 and didn't fix it.

I even asked to give back the board without repair, but no body respond.

Please don't call these stupid people for any services....
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G
gvraman
Jan 29, 2018
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ac service was not done properly for my daikin ac

Address: Chennai, Tamil Nadu, 600064

I have booked an appointment for my Daikin AC's rolling fan was broken. The service person came on 15 th December 2017 and he struggled to take it out.he spent 2 hours, finally he said, AC motor also got struck(he had broken), so we need to change both it will cost around Rs. 3000, but after couple of days, i have got call from customer care by saying that it will cost around Rs.6500, and when i ask for the warranty they said 30 days. br...
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Arun599
from Delhi, Delhi
Jan 25, 2018
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worst customer services - cheating customers

Address: 600004
Website: www.viveks.com

I purchased a washing machine in viveks co. They delivered a damaged appliance i immediately approach them and try to replacement, they said once you paid the amount we can't do anything.

Customer support is not working. I went to their corporate office to solve this issue, they not treating as customers.

Beware of viveks & co - don't go to them they clearly cheat money....
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Kaarthikeyan Saravanan
from Nattam, Tamil Nadu
Nov 21, 2017
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customer care unprofessional and unethical

I have purchased some products in viveks worth rs.1 lakh on jan 1 2016. They delivered all the products on 2nd jan except fridge. When i enquired they said some billing issue and they will deliver the product once they correct it and finally i received fridge on 4th jan and same day installation was done. They said they will correct the bill and send me a copy (Our copy bill had wrong details of the fridge). But i haven't received the bill...
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Ravindrakumar Ramalingam
from Vadodara, Gujarat
Nov 10, 2017
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product not delivered right time

Address: 600091

My name is ravindra kumar
The worst service i had in viveks
Many times same problm are coming they are not giving a correct time delivery
Yesterday (09/11/2017) i had booked lg led they are given me a commitment that they will delivery by 10/11/2017 by afternoon itself i skipped all work and waited i call to customer care of viveks
Thy said 100% it will deliver by today evenig and also they are not giving the...
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RaamkumarAG
from Velur, Tamil Nadu
Nov 1, 2017
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not helping in sending a mechanic for tv which is not working

Address: 636007

I am from salem, tamil nadu. Last year i purchased a 50 inches micromax led tv from your peramanur road, salem branch. Just few days before diwali, it was not working. I visited showroom to send technician for about 5 times and kept calling regularly. Till today no one has responded. Every time they say someone will call me. But no one has called me yet. I regret for purchasing regularly from viveks.. Do you want me to share this in fb etc?br...
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Dasarraju Suresh
from Varanasi, Uttar Pradesh
Oct 24, 2017
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yet installed new washing machine

Address: 600056

Dear vivek customer care team

I am suresh from chennai,

We buy one bosch washing machine from your very very good home appliances on 16.04.2016. From exhibition at chennai trade centre. Bill no. 11id1600207 dtd. 16.04.2016. Washing machine no. 103226 - gv37-bosch,. Front loading machine 6 kg, wax16161 in white. Bill attached for your reference.

Still now yet to installed my bosch washing machine,...
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