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Viveks India Complaints & Reviews

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Last updated Mar 11, 2024
Complaints 306
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123
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Viveks India Phone Numbers

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+91 44 4213 1616
72
56

Viveks India Website

Viveks India Head Office Address

150, (New 68), 2nd Floor, Luz Church Road, Mylapore
Chennai
Chennai District
Tamil Nadu
India
600004

Viveks India reviews & complaints page 8

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Address:600026

We had placed an order for 00jy48 samsung inverter ac 1.5 ton ar 18 nv3 pawk inv malpln 3s pfc-white[protected] from vivek private limited vc vadapalani 188, nsk salai, vadapalani, chennai -600026 on march 25th, 2018 with a promised delivery on 2nd april, 2018 and paid the same by cheque immediately and the cheque amount was debited immediately. And due to irresponsible responses and non delivery of the ac we are forced to cancel the order...
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DIGvijaya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator door damage

Address:600014

I had purchased godrej direct cool 185 ltrs rd edge 185 ct 2.2 berry bloom (Vat - 14.[protected]@ 14.5) on 28 april 2017 and viz no srss no 1063.in the mean time refrigerator's door has worn out and so the door is not being closed for past 3 months. As a result the food items are not getting cooled and goes rotten.
I wish to state that i am in out of station, therefore i am bringing notice to you and to take necessary steps for the above said...
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lalit munoth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voltas 1 ton split ac

Address:600017

In the month of april'2017 we had taken a contract for voltas split 1 ton ac.
From the time of contract till this date i. E.26/3/2018 the unit is with you only for the past 8 months totally from the date of contract. Every time they say a new problem and still the ac is not working.
First the copper coil has been changed and then they said we have to weld the tube and they had taken the unit to the workshop. Again the ac was...
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Sri Mi
from Namakkal, Tamil Nadu
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butterfly wet grinder

Address:Chennai, Tamil Nadu

Respected sir;
I'm vijayendra rao from
Ambattur;chennai. Sir: we buy a butterfly wet grinder on 11.03.2018. On march
Sir!! We have one problem in wet grinder?
'when the grinder work for 10 minutes' the
Motor was very heating problem
Sir (Or) madam we call the service centre before itself they r not responding
Kindly take the complaint order
Sir!!
In anna nagar viveks brand...
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Bav Bavya
from Chennai, Tamil Nadu
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staff service

Address:Chennai, Tamil Nadu

I had visited Vivek's omr on 7feb 18 to purchase an air-cooler .I tried to pay the bill using gift card but they right away said gift cards are not accepted. over 3 hours I was there fighting between gift cards n Vivek's later found out that Vivek's had not installed a software that actuaaaly accepts the gift card . All these 3 hours was worst service ever felt .. they had not asked to get seated .no water no politeness . All I could hear...
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Sukumartmv
from Puducherry, Puducherry
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cleverly cheating employees and customers

Address:600005
Website:www.viveks.com

Hi, i worked with viveks co for past 2 years as a showroom manager. A honest feedback from the affected person.

Management wants to make money by suck the peoples blood. If the employee need to relieve they will make the list that the products are missing in their respective section and ask us to pay (Begging). They have internal ax billing system which is useless.

Human resources team are the slaves they will...
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anunaveen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in installation

The staff in viveka are very irresponsible and they do not provide any proper reply in case of any enquiry. The installation of my product was not in time it took min 10 days for them to register a complaint that too after my enquiry till then no one turned up. It's really ridiculous these people are. No proper customer service. It's not a good one to buy for our emergency purpose. Hope the mgmt look into it and take steps to satisfy customers...
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Address:Chennai, Tamil Nadu, 600073
Website:www.viveks.com

I purchased a voltas 1.5 ton ac from vivek&co on[protected].

Then for installation 2 persons came from viveks and installed the outdoor and indoor units.

After their installation, the ac cooling was good.

From the next day onwards the ac cooling was very low. So, i called the viveks technicians and asked the reason.

They said there was some oil leakage and this was due to improper...
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Thamizhselvan Subramanian
from Kangayam, Tamil Nadu
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ifb washing machine

This is the worst service i have ever seen in my life. We handed our the circuit board of ifb washing machine on 04-jan-2018 and we were told that things would be fixed in a week time.in spite of several calls they didn't respond it properly and today is 31-jan-2018 and didn't fix it.

I even asked to give back the board without repair, but no body respond.

Please don't call these stupid people for any services....
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gvraman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac service was not done properly for my daikin ac

Address:Chennai, Tamil Nadu, 600064

I have booked an appointment for my Daikin AC's rolling fan was broken. The service person came on 15 th December 2017 and he struggled to take it out.he spent 2 hours, finally he said, AC motor also got struck(he had broken), so we need to change both it will cost around Rs. 3000, but after couple of days, i have got call from customer care by saying that it will cost around Rs.6500, and when i ask for the warranty they said 30 days. br...
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Arun599
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer services - cheating customers

Address:600004
Website:www.viveks.com

I purchased a washing machine in viveks co. They delivered a damaged appliance i immediately approach them and try to replacement, they said once you paid the amount we can't do anything.

Customer support is not working. I went to their corporate office to solve this issue, they not treating as customers.

Beware of viveks & co - don't go to them they clearly cheat money....
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Kaarthikeyan Saravanan
from Nattam, Tamil Nadu
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customer care unprofessional and unethical

I have purchased some products in viveks worth rs.1 lakh on jan 1 2016. They delivered all the products on 2nd jan except fridge. When i enquired they said some billing issue and they will deliver the product once they correct it and finally i received fridge on 4th jan and same day installation was done. They said they will correct the bill and send me a copy (Our copy bill had wrong details of the fridge). But i haven't received the bill...
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Ravindrakumar Ramalingam
from Vadodara, Gujarat
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product not delivered right time

Address:600091

My name is ravindra kumar
The worst service i had in viveks
Many times same problm are coming they are not giving a correct time delivery
Yesterday (09/11/2017) i had booked lg led they are given me a commitment that they will delivery by 10/11/2017 by afternoon itself i skipped all work and waited i call to customer care of viveks
Thy said 100% it will deliver by today evenig and also they are not giving the...
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RaamkumarAG
from Velur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not helping in sending a mechanic for tv which is not working

Address:636007

I am from salem, tamil nadu. Last year i purchased a 50 inches micromax led tv from your peramanur road, salem branch. Just few days before diwali, it was not working. I visited showroom to send technician for about 5 times and kept calling regularly. Till today no one has responded. Every time they say someone will call me. But no one has called me yet. I regret for purchasing regularly from viveks.. Do you want me to share this in fb etc?br...
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Dasarraju Suresh
from Varanasi, Uttar Pradesh
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yet installed new washing machine

Address:600056

Dear vivek customer care team

I am suresh from chennai,

We buy one bosch washing machine from your very very good home appliances on 16.04.2016. From exhibition at chennai trade centre. Bill no. 11id1600207 dtd. 16.04.2016. Washing machine no. 103226 - gv37-bosch,. Front loading machine 6 kg, wax16161 in white. Bill attached for your reference.

Still now yet to installed my bosch washing machine,...
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Prabhakar Sankar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery commitments and customer service

Address:Chennai, Tamil Nadu, 600040
Website:www.viveks.com

I got one of the worst customer services experiences with viveks. I ordered for a fridge and a washing machine totaling to around rs. 1 lakh from viveks anna nagar branch with the commitment from to deliver the items before diwali. Their price was higher than the price quoted by other dealers, still i placed the order with viveks because of the sales person who took special approval from his manager to bring the price close to other dealers...
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Bindhuu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

packing a product that was not needed because of unavailability of the needed product

Address:Chennai, Tamil Nadu, 600020

I wanted to purchase an electric cooker (1l quantity or less than that). I visited viveks on 20.10.2017. We had selected a panasonic 0.3kg cooker after a long discussion and interaction. They packed, billed and gave it to us along with a haier fridge that we bought. After going home we checked that a larger size electric cooker was packed and billed. We did not check twice at the store because we trusted viveks and for that respect and trust...
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V Narayanan
from Madurai, Tamil Nadu
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vivek led panel-50 inch - ke50 as303-black-85198990

I purchased this tv on 9th august 2017 at your adyar show room.

After initial few days, the tv had audio problem - the sound will keep going off and on and we have to switch off and on the tv every time and try again.

I called up your service centre, who came and checked and told us that the tv has "mother board problem" and need replacement. The service engineer told us that it will take 10days for the spares...
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JerinJose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard purifier

Address:Salem, Tamil Nadu
Website:[email protected]

Worst costumer experience defective product sold.
We purchased aqua-guard water purifier on 25th september2017. Bill no -05483 worth of 14000rupees, we clearly told that the salesperson we going to take this product to bangalore it’s possible to send the installeator to bangalore he said yes. So brought the product from viveks showroom near salem, new bus stand. As we are from salem that’s why we purchased it there. We took the...
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Chiatanya
from Chennai, Tamil Nadu
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very poor servicing by viveks home serve

Hi,

I am writing this complaint with frustration on the viveks home serve service. I bought a daikin split ac. It comes with free services. I have been awaiting for my ac service for the last one and half month and nothing has been done so far. It has been rescheduling for the last one month but not being done. Though i am mentioning the timings when i will be available, technicians are not ready to come for the service on...
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