Viveks India Complaints & Reviews

I ordered 1ton Panasonic smart AC on March 27 in viveks t.nagar branch, The AC delivered on April 1st and installed on April 3rd but the product delivered is different. Also I requested the incharge and branch manager to replace me a new AC what they advertised to me they are properly responding me. Kindly replace me a new AC what I ordered.

We have purchased the LG refrigerator on 3rd April 2022 at T.Nagar Viveks and they told it would be delivered on 4th April. I have called them on 4th April and they told it would be delivered by 8PM but it not happened. I have called the customer care and showroom manager, both of them confirmed it would be delivered on 5th April but nothing happened. Because of this we are unable to plan our things. Showroom Manager Iyyappan is not responding,...

I have purchased 1 TON PANASONIC AC from Viveks Selaiyur branch on 20/03/2022. The AC was delivered on 21/03/2022 and the same was installed on 22/03/2022.

From 22/03/2022 - The brand new AC is showing error H11 when its turned ON. (H11 - Commnication issue between indoor and outdoor unit). I have reported this issue to showroom on 23/03/2022. I was informed it was due to stablizer issue and they asked me to replace it double...

March 23rd buyed ac from Vivek & co mylapore branch that told sales person Haier a c installation free only for out door unit stand only chargeable. But haier a c Instalation technician charge collected from me ₹1200/- why? ??
This is not good satisfaction. Pls rectify the problem. Otherwise i will given the complaint to consumer care.
My complaints not rectify but Haier company will send the message to me complaint will resolved. Why send the resolved message. Complaints still pending rectify the problem.

Hi Team
I'd like to bring to your notice that one month earlier I purchased a LG refrigerator and ULTRA grinder from Viveks, Selaiyur.
During the refrigerator installation day the technician who visited to show a demo for the product had broken one of the hardened glass. He promised to make a replacement in 2-3 business days but there is no response from him for more than a month.
This is an inappropriate behavior of the technician and I request you to please take appropriate action on this .
Invoice No. : [protected]
Invoice Date : 29/01/2022
Order No. : [protected]
Receipt No. : [protected]
Customer ID: C[protected]

March 23rd buyed Haier a c from Mylapore branch Vivek & co. That time told installation free only for out door unit stand will be charge ₹1000/- .
Yesterday came Haier a c Technician he will told installation charge wil Pay ₹1200/- and cotton roll charge ₹400/- then contact Mylapore branch a c sale person he said u will pay installation charge. Why buyed time told installation free and why now was i will pay installation charge. He didn't answer and i complaint to head office he/she also not it resolved the problem.
So i am totally up set. So any one kind my request don't buy in Vivek & co shop Mylapore branch. My suggestion pls ask clearly to the customer what will provide ur free support.

To Voltas Sub: Complaint Letter

Dear Sir I have purchased a Voltas Split AC Model No. 3S SAC 123V CZQ WHITE (1 tonnes) in Feb, 23, 2022 from VC Tambaram, Chandra Towers, 4, Rajaji Road West Tambaram Chennai-600045, Tamil Nadu (Phone no.[[protected]], GSTIN:33AAACV1186B1ZT The AC Unit purchased is not working properly and more noise has came from the date of purchase itself.

I was installed the AC on 26-Feb-2022,...

I bought Preethi alya chimney on 25th January, sales manager promised that delivery on 26th and 27th will be installed at home. We received the product on 26th However still the chimney is not installed. No action is taken till this time. We want the product installed today before 12 pm.

Ordered a washing machine heir top load on 31.12.2021 frm VIVEKS PERUNGUDI OMR.requested for delivery after 5pm since all the family members are working on 1.1.2022 and the sales person acknowledged it as well.the delivery guy called and said will deliver in 10 mins otherwise no delivery today.
Next day (sunday-2.1.2022) going hospital so NA..yet these ppl r so rude both person from the store named (govind ) and says will deliver in ten mins be available.is customer concern is joke for these ppl ?? WORST NEW YEAR TO BEGAN WITH.

I transferred my money through upi and money was not transferred the merchant was MobiKwik can you please help me out about my money

Purchased LG AC in VIVEKS PORUR CHENNAI, week before, but still not delivered, since at the time of purchase, sales person gave false promise that they can deliver it to the new address which IAM suppose to shift, due to which I have purchased thru bajaj finance the address was at old address, since no address proof for new house ., when the time of delivery Manager from viveks called me to give Rs 300 to the driver to deliver it to the new address, which I have already paid earlier as delivery charge while purchasing, I refused to pay, then they took it back and no reply, this is pathetic, still I didn't receive the AC

I bought voltas ac from Viveks pursawalakam. Ac delivery got delayed by 4 days and still for installation. No one has called..when I called them and they are telling email has been forwarded. I want installation person to be at my home in next 2 hrs dated on[protected] or I will return the product by 4pm on[protected]. Very disappointed with Viveks. Even price is high when compared to other shops but still I thought product and service will be good but very bad experience. When I called service center. No one is picking up.

I have purchased Samsung Semi Automatic Washing Machine ( 7.5KG ) 3200 HB BLUE on 4th November 2021 in VIVEKS T.NAGAR Branch, but still product not yet delivered. Regarding this i have followed Sales person Mr. Karthik [protected] and Mr. Rajesh ( Showroom Branch Manager [protected], both of them not responded properly ... Mr. Rajesh not attended even a single call, he is not fit for show room Manager, Very very poor service ..At last i have called VIVEKS Customer Service ( Corporate Office ) Mr. Sudhakar [protected] - he told product will be deliver with in 2 days .. almost 6 days gone...after 6 days they updating delivery status ..this is not a Good service

I need product delivery by today end of the day ..

I visited Viveks Showroom, Selaiyur on 09.08.21 to buy a Refrigerator. I was given offer of Rs.1000 discount & a cooker of 2l for purchase of Whirlpool Refrigerator by the Sales executive Ms. Jyothi. All payment formalities were completed the next day & when enquired about the gift item, she said that the said gift item is out of stock and will inform you whenever it's available. But till date there is no proper response from her after making numerous phone calls to her.
I request the Viveks management to take note of the same and educate their staff to better avoid such kind of False promises to the customers.

Sales person Tamil Selvan/ cell [protected], [protected] and service person Rajesh/[protected] terminate this person

I want to speak with C.E.O or M.D

I'm H. Krishnamoorthy, it has been 3 months since I bought the Samsung UHD/4K PANEL 50 at viveks in luz, mylapore. from today afternoon there is a problem in display. So kindly come and fix the problem. Thank you.

Hiii vivek,
iam using my idea sim since from 4-5 years,
now suddenly my sim not showing network and saying that emergency calls only, I was tried many things like restarting my phone and tried in different sim slots, but it remains same, the id proof i used for this sim was my neighbours one, i took a longback almost 5years ago, now they are not in touch with me, not even don't know where they were now,
so, if the solution is replacement of sim, service providers will ask the actual id proof of sim owner, i don't have that id proof.
is there any option to get my sim ?
please do helpfull

I had purchased o general AC from your t nagar store in
Sep 2020

It is not even one year but I’m
Facing frequent problems
There was water leakage from
The AC suddenly In May 2021 and the technician came n cut the drain
Pipe
Now again I’m facing same problem

The water has leaked on the mattresses and the entire matress is soaked in water and the water has also dropped on my laptop

Why should I face all this when I bought a new AC that too in less than a year
We have bought 6 o general AC from your store in same month
I need a detailed reason on why there is leakage in the AC

And this is repeatedly happening

Thanks
Tharvej
[protected]

I have decided to purchase dishwasher online, noticed some advertising in online about vivek online sale, bought and done full payment of product online.

The cruel experience of vivek electronic start here, no CUSTOMER care services response, no update on product for more then 8 days.
I got a call from one guy name called sai, he said lots of stories and he promised on next day delivery.

Again no response...

I am premkumar from trichy . i purchased one (symphony window cooler 45ltrs jumbo 45db white colour). i also raise complaint to customer service, they come and visit my home but no use to work.

But today we go to viveks trichy show room . Mr.vijay salesman treated and speaking with us too hardly& harsly with our ladies . so kindly give me a solutions and change the product.

Regards,
premkumar ([protected]).