Viveks India Complaints &amp; Reviews

Address: Chennai, Tamil Nadu

Please note that i have purchased samsung a/c on april 2018 with 10% cash back offer but still i have not yet received cash back. Kindly look into this issue and take necessary step since cash back not received as they (Hdfc person at viveks) said. Pfa

Tu id[protected]

Ph - [protected]
[protected]

[protected]@gmail.com
[protected]@gmail.com...

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Address: Chennai, Tamil Nadu, 600 095

We purchased water heater in mogapair west on sunday (2.12.2018), committed with in 48 hrs they will do installations., till now not happen,, today first half getting over till now no call from them., doubt today they will do.,. Even after follow up with call centre and show room visit,, this practice going on.,.

Worst service and poor response which not seen till now in vivek., in past experience is good., now worst and worst.,...

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Address: Chennai, Tamil Nadu

I have bought a whirlpool fridge in viveks nanganallur on nov 25 2018 within two days of working the toughened glass tray have broke without keeping any heavy materials in that the same have been initimated to viveks in person. They gave confirmation that the same will. Be solved within 2 days but still the same has no been solved. If the same is not solved i. M gng to file case in consumer court.

Product :whirlpool fridgebr...

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Address: Chennai, Tamil Nadu, 600023

Dear sir/madam,

We have purchase in vivek private limited (Gstin no: 33aaacv1186b1zt) mylapore branch invoice no - 031754, dated. 13-april-2018.

As on date we are not able to trace the data in gstr 2a,

Name: agmk associates

Gstin no: 33ahzpm7948r1zx

Taxable value : 20313

Cgst 14% : 2844

Sgst 14% : 2844

Kindly rectify...

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Address: 603204

Website: [email protected]

We had purchased a product of amazon fire stick on last saturday (24th nov'18), where they had sell me by informing that it will work in low range of 512 kbps, but when we installed in our home its not working properly, so we decided to return the product and replaced with some other product which was higher or same rate, but they are not willing to do so, we also requested your employees to come and install the same for checking it with...

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Address: Chennai, Tamil Nadu, 600118

Website: Viveks Private Limited

Hi,
I mr. Raja booked an voltas ac 1ton sac 123 vdzu 3s 2018 with customer id cus_[protected] and order no soj16_00816093in viveks showroom purasawalkam on[protected]. We have still not received the product. We went directly to viveks showroom regarding this on[protected], and they stated that they will deliver the product on[protected] but they failed to deliver and failed to provide a feedback for the delay. When we called the person...

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Address: 600005

Website: Vivek and Co. Corporate Office Customer care.

I am extremely sorry to write that lg customer care dept. Is not providing satisfactory services to its customers. One of the poorest service. I am now thinking of why i had gone for the purchase of a 360l lg refrigerator at vivek and co., mylapore branch paying at one stroke rs.42000/- for a brand new unit on friday 19/10/2018 around 06.30 p. M. One mr. Arumugham and karthik were attending to our purchase. After the bill amount was settled...

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Address: Chennai, Tamil Nadu, 600017

I bought two hitachi window a/c, one ogeneral split a/c, washing machine and fridge from viveks in tnagar (Chennai) on oct 14 2018.
I had a horrible experience with the viveks team for deliver, installation, and un-installation of old equipment.

They delivered a/c without the stabilizer and sent installation people to go through with the install. Uninstalled window a/c units were not picked even after a week despite...

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Address: Chennai, Tamil Nadu, 600099

Website: www.viveks.com

Bought a panasonic split ac in anna nagar viveks showroom they said one year warranty with 3 free services but still now no one reported for free service, we tried to connect with them mnay times but they said they will send service man to do service. Now we got a call from customer service staff and they are saying free service for our a/c is done and ths will be last free service. I didnt expect this from viveks company and now they are...

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Address: 600061

Sub lg not keeping up their promises and inordinate delay in replacing defective lg refrigerator

I had purchased lg shiny steel refrigerator through viveks stores nanganallur on 5th sept 2018 against their bill no. 044218 model sbs glb 247 at the time of delivery while unpacking itself dents were noticed and brought to the notice of the delivery persons who had scanned the damaged portion and informed the concerned persons....

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Address: 600097

I bought this machine from viveks, adyar banch on sat 15th sept. The machine was delivered on 16th. Installation failed as the mechanic from bosch could not fill the water. It was dripping. May be the inlet valve is a problem. Kindly talk to bosch and have it fixed or replaced asap.

Order no: soj16_00768951 dated 15/9/2018, customer id: cus_[protected]. Washine machine: top load 7.5kg, model: woa752s0in.
I have always...

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Address: Chennai, Tamil Nadu

Dear sir,
I subscribed for viveks homeserve last month dated 04/08/2018 for my carrier (1.5t) and samsung (1 t) ac. Job no 1034754 & 1035189. Till date they have not been repaired and worst part is even after 40 days, they did not even diagnose what the problem is. They took 15 days after payment to pick up the units and now its more than 40 days, they don't have any clue about problem diagnosis & also not given spare ac for these...

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Address: Chennai, Tamil Nadu, 600014

Hi myself syed. I bought a tv brand name vivek, suddenly it stopped working. Then i called service centre, he repaired and he charged for service.. After two weeks again it got repair and he asking again 3k. He's name krishna mani and his ph#[protected]. Service centre is from mylapore vivek service centre. I want some to help on this orelse i complit...

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Address: Chennai, Tamil Nadu, 600023

Website: www.viveks.com

I purchased a ac (Voltas 1.5 ton inverter) from viveks showroom on 14-apr-2018, and it was installed on 21-apr-2018. While installation itself the swing did not work properly. When inquiring the installation person he said please call the service center and book a complaint. I called viveks service centre on 21-apr-2018 and register the complaint, only after two day the service person came and rectified it. As soon on the next day 24-apr-2018...

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Address: Tiruvallur, Tamil Nadu, 600116

Website: www.viveks.com/Products/7114-bajaj-frio-air-cooler.aspx

I went to buy for symphony air coolers but Viveks porur branch forced me to buy Bajaj air cooler by telling lie that Bajaj air cooler is best we dont have stock of symphony air coolers. they did even demo me Bajaj air cooler.

After purchased Bajaj air cooler it not even throwing normal air its throws hot air even after pouring ice cubes and Ice water

reported this issue to Viveks no response with them...

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I have purchased 2 volta's ac 1.5 ton model vertis premium 3s at vivek showroom vadapalani on may 2010, recently i have shifted my home and raise for installation in volta's, ac technician told one ac is copper and another is aluminium because of that gas is leaking, now only we came to know that difference in coil but we paid same price for both ac, replace copper coil and do the needful at earliest. Bill copy attached for your reference....

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I have purchased 2 voltas split ac1.5 ton model vertis premium 3s at vivek showroom vadapalani on may 2010, recently i have shifted my home and raise for instalation in voltas, ac technician told one ac is copper coil and another is aluminum because of that gas is leaking, now only we came to know that difference in coil but we paid same price for both ac, replace coppercoil and do the needful at earliest
Bill copy attached foryour...

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Hi i am lakshmi mob:[protected],

I have bought an ac in viveks showroom on tambaram, shanmugam road branch. They have charged for installation fee for rs.500 and also we have proof for that in the invoice they have provided
But today while techinician came to install they are again and again asking for installation money and they are forced us to buy clamp for compressor which is not necessary for my residence.
br...

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Hi i purchased ac in viveks purasawalkam showroom they told me it will delivered in 2 days, more then 5 days it's gone but still not received very pathetic customer care centre and there is no proper response from show room..

It's very worsed service in delivering the product and produced the service..

When we went to showroom it's showing viveks it's branded show room everything we will do best, this all are...

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