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Viveks India Complaints & Reviews

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Last updated Mar 11, 2024
Complaints 306
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123
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183
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+91 44 4213 1616
72
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Viveks India Head Office Address

150, (New 68), 2nd Floor, Luz Church Road, Mylapore
Chennai
Chennai District
Tamil Nadu
India
600004

Viveks India reviews & complaints page 6

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R
Regan Amburose
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

panasonic ac

Address:No.8b 3c tower park Avenue apartment kandigai. Chennai 600058, 600048

Hi support team,

I need ac service for poor cooling. I try customer service more than 6 time still no one come and not support vivek's customer service.

[protected] three time i call this number they take the complaint and no response in customer service. All call's recording in my side having.

[protected] two times call this number. I send bill no screenshot send in whatsapp. No response in customer...
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R
rlaila
from Delhi, Delhi
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voltas ac free service

Address:Chennai, Tamil Nadu, 600056

Viveks home service is worst one i have ever seen. I bought voltas ac from viveks by bajaj finserv so they said viveks home service will do service going forward. Water was dropping from indoor unit within 11 months of purchase date. When i logged ticket they alloted slot after 5 days that too on weekdays inspite of me requesting to schedule on weekend. They said its not possible so i accepted and thet alloted slot 5 pm on tuesday today -30th...
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V
Venugopal Azhagarsamy
from Delhi, Delhi
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haier ac delivery charges 400

Address:625007

I'm venugopal purchased haier ac in viveks mela masi vidhi, madurai. My home is in mahalakshmi nagar. I purchased through bajaj finance, after purchasing they asked to pay delivery charges inr 400. I asked why should i pay you give me in hand i'll take care of the delivery, but they refused to give the product to me and keep on saying it would come through our logistics and i need to pay 400 for it. I think it's a kind of taking the installation...
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kalpana parthiban
from Mumbai, Maharashtra
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ac installation

Address:Chennai, Tamil Nadu, 600037

Poor servicing, i purchased ac on 22/04/2019, till date it was not installed. Lot of reasons are ascribed for not fixing ac unit. Very very poor response from mogappair vivekananda showroom. We are regular customer of viveks henceforth i shall ensure nothing is bought from viveks. Purchased haier ac from mogappair vivekananda showroom on 22/04/2019....
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R
ramkumargviveks
from Chennai, Tamil Nadu
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bosch washing machine

Address:T.Nagar, Chennai, Tamil Nadu

Sir,
I have purchase a washing machine from T.Nagar showroom on 19th. The sales person said it is a new machine manufactured in 2019, but I received a 1yr old stock. I had specifically said I need a new machine batch in 2019.This is not good and being a reputed company please value yr customers and don't give false promise. In spite of calling the sales team many times their is no response for the replacement.

[protected]@gmail.com...
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A
Asfiya Ahamed
from Delhi, Delhi
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product not delivered within time limit

Address:Viveka t nagar, Chennai, Tamil Nadu

We bought air-cooler yesterday from t nagar show room told that item will be delivered today by 1 o clock bt not yet delivered this is not good and being a reputed company please value yr customers we bought for aged patient due your negligence of not deliver the goods, which leads us unnecessary tension. Henceforth i will not recommend your shop in any condition. Very worst service....
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T
Thushara Abraham
from Chennai, Tamil Nadu
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ac installation and service

Address:Chennai, Tamil Nadu

I purchased and AC from viveks and they promised to install next day. They came in the night next day and finished only by midnight. From the next day, loud noise from outdoor unit. Called cust care, they gave excuses that technician not answering and asking me to adjust. Terrible customer care and service. They made a big hole and broke the window beading without informing also. Cust care scheduled a technician to come at 3 pm. I called...
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Address:T.nagar usman road viveks, 600033

Kindly accept my complaint and process it soon.i have booked washing machine[whirlpool stainwash 6.5kg] at t.nagar branch on.10.3.19 by 6.30 p.m. But yet I haven't got the delivery.Even viveks staff aren't handling the situation properly.kindly make a note soon.customer support is too bad as of right now.When the time of sales you staff members forces and urges us to buy the product by anyway and when the time of delivery they are not standing...
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K
karthik cheppallan
from Alappuzha, Kerala
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hdfc cashback not yet received

Address:Villivakkam, Chennai, Tamil Nadu, 600049

I bot samsung ac on april 2018...

Sales person told i will get 10% cash after 3 month back but till now i dint receive any cash back...

After many complaint i went to viveks tnagar branch but no response

Kindly make an action.

Person who involved in this issue.. Plz find below

Thanga prakash [protected].. Viveks

Hdfc person santhanagopal
[protected]br...
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K
karthik cheppallan
from Alappuzha, Kerala
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samsung air conditioning service.

Address:Villivakkam, Chennai, Tamil Nadu, 600049

There is no proper response from customer care regarding samsung ac service... I am calling from saturday... Till no response.. After responding they are wantedly disconnecting my call

My call is regarding samsung ac service.. I bot on april 2018...

Noise is coming inside the ac for long days... This feels very risky

Make some arrangement

Regards
C. Karthik
[protected]...
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M
Meena Ramalingam
from Chennai, Tamil Nadu
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I didn't receive the new laptop charger yet

Address:No 1 D block kilpauk police quarters Chennai, Chennai, Tamil Nadu, 600010

I bought a new laptop from viveks store tnagar in 2018 november! I haven't got a charger for my laptop still! They compromise me for 45watt charger which is not required! The laptop says it needs it's 65 watt charger to be connected into it! It's been more than three months! When we try to contact the person who sold the laptop who is an employer in viveks store, he is not responding!

And last month i bought a new grinder...
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V
vaikunda moni a
from Chennai, Tamil Nadu
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no service from vendor to customer

Address:Chennai, Tamil Nadu, 9791028671

Dear sir

We have purchased the whirlpool washing machine from you. Suddenly it was not working and raised complaint. Service team came and repaired and charged 6500/- and confirmed that it will work for next 1 year without any issue as most of the parts changed. But within in a month again same and new issue. Again they repaired and asked to do the one run and confirm. We did one run and noticed that it is not working properly....
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E
Elaiya
from Chennai, Tamil Nadu
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red colour refrigerator stand

Address:Chennai, Tamil Nadu

I bought a whirlpool refrigerator and stand in vivek's north usman road branch on 24 jan 2019. My refrigerator color is red. So i bought red color stand. At the time of billing, i saw the stand was broken on bottom side. I asked the supervisor to replace a new one. But he told"we have a single piece and we don't have another one, we deliver within two days a new one at your home". After 4 days, i called customer care 4 times and branch supervisor...
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S
svasu17
from Lalgudi, Tamil Nadu
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installation of water heater getting delayed

Address:620005

I bought vinus 10ltr cap storage water heater on[protected] at trichy viveks pvt ltd, 2, fort station road premises.

Today is[protected]. 4 days elapsed due to pongal holidays. They said the service man will report after 3-4 days.

Pl treat this as important and send your service man immediately.

Pl confirm action taken and information me in my mob no.[protected].

Regds
Vasudevan...
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R
Rajkumarwins
from Chennai, Tamil Nadu
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sound bar not working from the day of purchase

Address:Chennai, Tamil Nadu, 600073

Hi,

I have bought a samsung 55 inch uhd tv from viveks along with soundbar is attached, but we received soundbar a month later to the purchase of tv. That too first one was with no cables and a very old one and spoke to them, then received another one which was not in a good condition (Sound bar alone not working). Viveks did not accept to replace this one. So i contacted the samsung customer care, visited my place twice and...
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A
Amitmani22
from Chennai, Tamil Nadu
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damaged washing machine delivered (wired bitten by rat)

Address:Chennai, Tamil Nadu

Hi,
Have purchased lg washing machine on 25th december 2018 from viveks perungudi omr showroom. But its was damaged and white bitten by rate. Lg installation person came and saw that and which he found that it's been bitten by rat. I don't know how the quality of inspection done hy viveks team before delivering the product. Not at satisfied with the product. I want to them to replace the product without any delay else i need to take...
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K
karthik cheppallan
from Alappuzha, Kerala
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cash back not yet received

Address:Chennai, Tamil Nadu

Please note that i have purchased samsung a/c on april 2018 with 10% cash back offer but still i have not yet received cash back. Kindly look into this issue and take necessary step since cash back not received as they (Hdfc person at viveks) said. Pfa

Tu id[protected]

Ph - [protected]
[protected]

[protected]@gmail.com
[protected]@gmail.com...
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S
Sundarr Doss
from Coimbatore, Tamil Nadu
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water heater installation

Address:Chennai, Tamil Nadu, 600 095

We purchased water heater in mogapair west on sunday (2.12.2018), committed with in 48 hrs they will do installations., till now not happen,, today first half getting over till now no call from them., doubt today they will do.,. Even after follow up with call centre and show room visit,, this practice going on.,.

Worst service and poor response which not seen till now in vivek., in past experience is good., now worst and worst.,...
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V
vinayagam g
from Coimbatore, Tamil Nadu
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fridge

Address:Chennai, Tamil Nadu

I have bought a whirlpool fridge in viveks nanganallur on nov 25 2018 within two days of working the toughened glass tray have broke without keeping any heavy materials in that the same have been initimated to viveks in person. They gave confirmation that the same will. Be solved within 2 days but still the same has no been solved. If the same is not solved i. M gng to file case in consumer court.

Product :whirlpool fridgebr...
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A
agmk
from Chennai, Tamil Nadu
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fwd: not reflecting in gstr 2a

Address:Chennai, Tamil Nadu, 600023

Dear sir/madam,

We have purchase in vivek private limited (Gstin no: 33aaacv1186b1zt) mylapore branch invoice no - 031754, dated. 13-april-2018.

As on date we are not able to trace the data in gstr 2a,

Name: agmk associates

Gstin no: 33ahzpm7948r1zx

Taxable value : 20313

Cgst 14% : 2844

Sgst 14% : 2844

Kindly rectify...
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