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Viveks India Complaints & Reviews

2.1
Updated: Oct 9, 2024
Complaints 311
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128
Unresolved
183
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Viveks India reviews & complaints page 5

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S
sirbabu
from Ernakulam, Kerala
Dec 24, 2019
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voltas inverter ac 1 ton

Address: C/H Suganth Apartment, 259 Velachery Main Road, East Tambaram Chennai - 600019, 600059

I have purchased 1 no. Voltas inverter ac 1 ton capacity vide order no. Soj16_00964579 dated 9.6.2019, your dc no. Sin16_0019532` bill no. Sin16_00881092 dated 10.06.2019 through your selaiyur chennai showroom
I have complained last month that there is no cooling effect after 1 - 2 hrs. And requested them to depute your service engineer. They have taken details and informed that they will attend in a day or two. Subsequently in spite...
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srinivas sv
from Bengaluru, Karnataka
Nov 5, 2019
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whirlpool refrigerator

Address: Chennai, Tamil Nadu, 600099

I have purchased a whirlpool fridge single door on 20th oct, 2019 at 8pm with hdfc bank emi payment by card. They said that they would deliver it the 3 to 5 days but they still didn't delivered. When we call that time they are saying that product will not receive from manufacturers. Mobile put switch off. Very bad sales person in kolathur viveks. They don't know how to respect customers. They are saying tomorrow coming sir, but so many tomorrow...
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R
riavijay
from Chennai, Tamil Nadu
Nov 3, 2019
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taking legal action against the company - glen

Hi,

I'm writing this with great disappointment. After talking to the customer care officer raj, he discussed the complaint with his manager and came to a conclusion that the product will be replaced for me and i will be getting a call from the store manager ponraj (West tambaram branch manager). The manager ponraj called and said will talk to the service desk person and call me back. But i got a call from some sales person...
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R
riavijay
from Chennai, Tamil Nadu
Oct 31, 2019
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glen two burner gas stove

I bought a glen two burner gas stove from vivek's shanmugam road west tambaram showroom. The details for my purchase are as below,

Customer id: cus_[protected]
Order no: soj[protected]
Date:[protected]

I went to buy a butterfly gas stove and the sales people forced to buy the glen gas stove. Within two days o[censored]se the product formed rust and burner not working properly. We called the branch and complained...
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D
drmj
from Chennai, Tamil Nadu
Oct 16, 2019
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refrigerator repair

I requested home service to attend to my refrigerator - no cooling
The technician came informed - compressor to be replaced
New compressor installed. Now technician says there is coil leak
Why this not detected first and compressor changed for no reason
Job is pending from 3 oct
Sms inform - will be attended but no one comes
Request this be taken up seriously
Job no 1071818...
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Shanavas.M
from Kottayam, Kerala
Oct 5, 2019
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samsung fridge

Address: Rajaji road, chandra towers,west tambaram, Kanchipuram, Tamil Nadu

I have purchased a samsung fridge double door on 2nd oct, 2019 at 4pm with net cash payment by card. They said that they would deliver it the next day but they delivered it on 4th oct by 4pm. We informed to the dealer that we received our product and requested for a demo for the product that we purchased as they said. But still we didn't receive any message that we were to get a demo but when we called up to the dealer they said that they...
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Shan1008
from New Delhi, Delhi
Sep 17, 2019
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non receipt of cash back against credit card offered at the time of purchase

Address: Chekkalai Road, Karaikudi, 630001

I have purchased whirlpool ac from your karaikudi branch on 29th april 2019 and i was offered /confirmed 5% cash back if i purchase thru hdfc credit card within 3 months of date of purchase. But till date no cash back has been received.
Regularly following up with karaikudi branch, but not getting any solution
Also spoken in customer care chennai, but they asked me to contact the karaikudi branch.
Also checked with hdfc...
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PS Thangamuthu
from Chennai, Tamil Nadu
Sep 10, 2019
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non service of split ac on amc

Address: No 6, Old No 25, Kaveri Street, Devi Karumariamman Nagar Extension, Vijay Nagar, Velachery, Chennai - 600042, Chennai, Tamil Nadu

My name is ps thangamuthu residing at velachery, chennai. I have paid a sum of rs 1499/- on account of amc-basic plan-split ac on 12 february 2019. Vn no is 1049844 and inv serial no 111/ac/ca/023786. But no service has been carried out so far where as they have told me that service of ac will be carried out every after three months at the time of booking of amc....
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F
Freestyle
from Kundgol, Karnataka
Sep 6, 2019
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about the salesman worst behavior

I just visit our showroom in rajapalayam for buying ac and washing machine. And asking details about the price and specifications to the salesman, his name is jeyachandran. He behaves very worst to me. I never felt like this before. I had a very worst experience with your showroom. Please take action against that salesman. Otherwise i will take legal action against your company....
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Muralidharan Lakshmanan
from Delhi, Delhi
Aug 22, 2019
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defective ac supplied

Address: Chennai, Tamil Nadu

Dear sir and madam
I purchase ac split item code ooln33 enclosed from vivek seliyur, chennai tn, i was forced by the customer and tempted for this model or else was going with voltas as a preferred brand, after paying and installing the ac, for the last 2 months nearly there is stinking smell which comes out of the same, it is unberable, i complain to samsung who said that coil is damaged and it will be replaced, not sure how can a...
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R
r.ram
from Chennai, Tamil Nadu
Aug 11, 2019
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ac leakage

Address: 603202

I bought samsung 1 ton a/c thru ur tambaram branch on 1/1/2018. Now the problem is water is leaked inside the room. The water dies not coming out from the usual outlet. Pls come and check my ac unit. Model samsung inverter ac 1.00 ton ar 12my5 hgwk inverter white-white 84151090. When i switch on the ac after some time water leak comes inside the unit. Pls check as soon as possible... I ve small kids.. They will not sleep without ac... Pls...
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Resikha
from Madanapalle, Andhra Pradesh
Jul 26, 2019
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worst manager

Address: Sekkali karaikudi, Sivaganga, Tamil Nadu, 630001

Thr respected hr tearm i am karaikudi i refer to viveks but now still your manager has not respect every one customer and staf each and every one first learn then sit on the manager post he is not able to that seat so kindly teach your manager, so kondly give respect every one you want customer support also its not complaint its humple request i will nearly send your skip customers details...
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Satyanarayanan Manikandan
from Chennai, Tamil Nadu
Jul 9, 2019
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poor ac installation

Address: Selaiyur, Chennai, Tamil Nadu, 600126

Very dirty and careless installation done and vivek says if i call other service providers like urbanclap i will void my warranty thay didn't do proper installation made my house dirty and casual work. The house in which we installed the ac was new they wasted the wall like anything and threw things here and there. Vivek's took one week to assign a technician to me after i calling them more than 5 times. I lost all my patience with these...
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Manjula sadanand
from Kottayam, Kerala
Jun 25, 2019
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split air conditioners

Address: Viveks. Vadapalani, Chennai, Tamil Nadu, 600092

I purchased a dojy48 samsung inverter ac 1.5 ton a year ago and began facing issues within a few months. Initially, the cooling of the ac was satisfactory. Now, it barely works. Even if i run the ac for the whole day, it fails to serve its purpose, the cooling has drastically declined. Despite regular complaints regarding this, nothing has been done to sort it. It holds a warranty and within the warranty period it is this way. I request the...
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Satheeswaranm
from Kottayam, Kerala
Jun 21, 2019
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1.5 ton inverter ac

Address: No.8b, padavatta amman koil street, Padi, Chennai, Tamil Nadu, 600050

Worst customer service i complaint ac repair on 25 may but technician come 0n 1st june and see the problem told do chemical wash ac will running good condition. Today i didn't take that equipments so after 2 days i will come do the service, but till now not come and see won't repaired ac i called many times they won't consider do service. I call viveks corporate office also tell the service centre do the service. But service centre member...
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M
mohanrajvijayan
from Kottayam, Kerala
Jun 19, 2019
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ac not fixed by the technical team yet- mailed copy of complaint to vp

Address: Chennai, Tamil Nadu, 600094

I have bought AC from T Nagar viveks on 18.6.2019 for 47, 700.it was delivered on the same day.i was assured by Mr. Lokesh([protected]) and Mr.Suresh([protected]-no response) from AC division that it will be fixed by the technical person that day itself .But till date they didn't fix and its almost 3 days.Due to heavy summer only we bought AC but what is the use of we keeping it as a show case doll. I even spoke to Mr.Lokesh, Mr.Iyappan ([protected])and...
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Sathishbhargavi
from Ernakulam, Kerala
Jun 4, 2019
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not attending appointment and giving excuse

Address: Chennai, Tamil Nadu, 600060

Called vivek’s for indoor water leaking problem and technician vasanth kumar came and attended and suggested for chemical wash. For chemical wash again from vivek’s given appointment after 6 days. But no one came and not even responded for my calls. My appointment has been fixed by zonal manager monica or mono her name, she contacted after two days and said technician was on leave, so she again fixed appointment after 3 days and same...
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A
arthurvarghese
from Chennai, Tamil Nadu
Jun 1, 2019
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unwanted sms

Address: edapally, Ernakulam, Kerala, 682001

Hi

My mob no [protected], is used only for official communication.
I have been getting frequent promo messages on this.

Hope you people are aware that there are legal options available.
It can also be given to social media & let others also join in to stop this sort of activity which interferes with our work & working atmosphere.

Have informed your person on the mob no given to stop...
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Hari Krishna G
from Nagapattinam, Tamil Nadu
Jun 1, 2019
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symphony diamond 41 ltrs cooler

Address: Kolathur, Salem, Tamil Nadu, 6000118

I purchased a cooler in viveks kolathur branch on 4.05.2019 and i used it only one day after that i packed that cooler and went to bangalore. After i returned back on 29.05.2019 and started using the cooler. But unfortunately the water pump is not worked and i checked inside the cooler by putting torch inside and i found its broken inside. And i went to the kolathur branch for exchange the same which is a damage piece. But the sales manager...
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A
al fatehma
from Mumbai, Maharashtra
May 10, 2019
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samsung refrigerator

Address: Tnagar, Chennai, Tamil Nadu

I purchased Samsung refridgerator in t.Nagar branch on 3rx April paid the bill and they said will be delivered by tomorrow but they took two days inspite o[censored]s calling many times. After the product delivery we came to know that the refrigerator Base was not good and we kept calling the viveks and Co and there were no response until that night later service engineer came and said the Base is not good and need to be change again they (viveks)...
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