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Viveks India Complaints & Reviews

2.1
Updated: Oct 9, 2024
Complaints 311
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128
Unresolved
183
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Viveks India reviews & complaints page 4

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G
gmythili
Jul 28, 2020
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defective refrigerator delivered

Address: Purasawalkam

We have purchased whirlpool 340l refrigerator at viveks showroom, purasawalkam branch on 22nd july 2020. Product delivered to our home on 23rd july 2020. Whirlpool service person came for installation/demo on 25th july 2020, when he opened the box, we see dent on fridge back and right side and it was covered with warning sticker which is removed from fridge backside and they try to cover the damage with that sticker. We contacted vivek showroom...
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muraledharan alampoondi
Jul 22, 2020
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Washing machine repair

Address: BANGALORE

The toploading lg washing machine purchased on 17 may2019 stopped working from 13 th july 2020 with error as le. Rnp[protected] not resolved so far. Accord priority senior citizens put into hardships...
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S
Sangeetha Chithrababu
Jul 21, 2020
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Bluestar Ac and V-Guard Stabilizer

Address: Viveks- The Unlimited Shop No: 205,Purasawalkam High Rd, Purasaiwakkam, Chennai, Tamil Nadu - 600007

Hi Sir/ Madam

I bought Bluestar Ac and V-Guard Stabilizer one month ago in Viveks Purasawalkkam . Now when I switch on the AC, my stabilizer wire connected to the AC is firing. Hence we are not able to use the AC. I called the customer care and straight away informed to the shop also. No actions yet taken.
Kindly do the needful.

Thanks
Sangeetha C
[protected]...
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Sowmya Subramaniam
from Delhi, Delhi
Jun 15, 2020
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ac not cooling recurring complaint

Address: 7,PADMANABHAN STREET,T.NAGAR, CHENNAI, T.NAGAR

Hey, i have been complaining abt this samsung ac bought from vveks not cooling its been 3 weeks since i had registered the complaints. Again last week i called up. A lady picked up and said you will attend to it immediately. We have elderly ppl at home and this hot sun its important to keep them safe. I do not know why this delay inspite of saying /requesting to take it as emergency.

I should have asked for the ladies names...
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Sriram Venkatraman
Jun 10, 2020
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sales executive mis sel the product about the feature

Address: Nanganallur

I bought a tv at nanganallur showroom on 07 june 2020. However sales executive mis sel the product about the feature. Now i want to replace the tv. They are not able to reply me.....
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S
Syed Musthaffa
Jun 5, 2020
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ac carrier not working. ic damaged.

Address: Trichy

I bought ac carrier model through viveks on dec 25 2019 by paying ready cash, since may 2020 ac display always shows e1 and this june 3rd 2020 (Within 5 months) it's ic board got damaged that was verified by carrier service person. I don't want ic board replacement. Kindly provide me other ac model in same rate. Attached bill.
Note: already i bought ac carrier same model which was used in my office since 10 months that has same problem...
+1 photos
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S
sowmi1067
Jun 4, 2020
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blue star water purifier - highly disappointed with the billing issue

Hi,
Last saturday 30-may-2020 i bought blue star water purifier with the price paid 11400/-inr and mentioned as free filter worth 849/-inr.
Product name: majesto ro ma3wbam01 ma3bsam01

When service engineer arrived to fit the purifier there is no filter provided in the box, i visited the luz store on the same day 4-june, it was mentioned to me that you need to purchase the filter worth 850/-inr which was never...
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N.Santhosh
May 29, 2020
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Ac not working

Address: NO:13/9 NEW COLONY SECOND STREET, PALAVANTHANGAL, CHENNAI-114, mobile:9940275744

Ac not working properly......
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S
svchari
May 5, 2020
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haier refrigerator

I am a regular patron of viveks for the past 30 years.
I have purchased haier fridge 270ltrs vide modelhrf 2983 yr 2019 from viveks vadapalani on 16.02.20 vide order no soj[protected] trans id 115 115 t2 86077. To my utter dismay the fridge went out of order on 17.03.20. Based on my complaint service rep from haeir attended to my complaint and claimed to have rectified. But alas from 16.04.2020 the fridge again gone out of order...
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E
Esklinraj
May 1, 2020
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whirlpool washing machine

Address: No 3 sri ambal avenue north agragaram poonamallee chennai

My product WHIRLPOOL TOP LOADING 7.5 KG SWULTRA SC GREY 10 YMW(+1)
MY complaint was washing machine over vibration and it move other side...
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Umesh M Ravani
Mar 23, 2020
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service level

Address: No:16 S1 1st main road THIRUMALAI nagar kolathur, Chennai, Tamil Nadu, 600099

My sel[censored]mesh m ravani bought a lloyd inverter ac 1.5 ton on[protected] for the passed 8 days i am try to call vivek sales persona mr. Vinoth and miss indhu mathi and the sales manager mr suresh in vivek t nagar branch for my general service... None of them are responding to the call... It's really pathetic service from them... Mrs indhu mathi is just shouting in the call... She don't even know how to handle a customer......
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R
ranjith draviaraj
Mar 6, 2020
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my ac not yet served even after 3 weeks

Address: 288, omr road, kandanchavadi, Chennai, Tamil Nadu, 600096

My 9 months old voltas 1.5 ton ac which was bought on may 2019 from viveks unlimited, omr, kandanchavadi had a cooling issue last month and therefore booked a service. The technician who came on feb 18th said the compressor needs to be taken to the warehouse for repair. After me following up multiple times, another technician came on 24th feb and took both the units to viveks warehouse in mylapore chennai. When i checked with the customer...
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A
Avinashsundar
Mar 4, 2020
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mi tv/still not yet delivered

Address: Chennai, Tamil Nadu

I have paid money 12, 999 for mi 4c pro 32' inches tv on monday 2nd feb 2020 in t. Nagar branch and they said we will deliver the package on tuesday evening and they called and explained some audit was going in t. Nagar viveks branch so we cannot deliver the product on tuesday so i said ok no problem. Today wednesday 4th feb 2020 i will try to get status of delivery no one is responding. Somebody has to take it serious and do possible to...
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Nikki Parashar Nayakpura
Feb 12, 2020
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regarding non-return to my bike battery guarantee.

Address: Morena, Morena, Madhya Pradesh, 476001
Website: Gmail

The battery of my bike royal enfield is still in the guarantee period and i was asked by the bike showroom to give it to the gwalior authorized dealer to change the battery on their letter pad but when i reached the authorized dealer located at navagraha mandir in bahodapur so i refused to replace my battery and the customer was rudely talked to, they also said that i have not changed this battery mr. And when i talked to the bike dealer,...
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Balajisuresh
Feb 5, 2020
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response

We booked air-condition from viveks showroom on sunday evening, the person who attended told it will be delivered next day, but it reached us only on wednesday. We asked clearly the estimations as we went through finance loan, they gave some estimations. We had written in a small paper. After the product delivery, the company ppl who installed demanded extra money contrary to the ppl responded in viveks showroom. We called and asked the manager...
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sathish3376
from Pune, Maharashtra
Feb 5, 2020
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lpg leakage - fire in bottom area elica make gas stove.

Address: Chennai, Tamil Nadu, 600004

Dear team,
Only 2 days used after purchase of the gas stove from viveks royapettah high road,
Mylapore, chennai-600004, tamil nadu,
Model - elica cooktop 3 burner turno 773 ct dt vetro dt. 27 oct 2019.
Found gas leakage in the bottom of stove and found flame in the bottom area. Thrice complained and your team could not solve the issue, still problem exists. It is matter of my old parents’ life and death. Please...
+1 photos
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gsuresh73
Jan 30, 2020
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damaged product and service

Address: Chennai, Tamil Nadu

We decided to buy an otg and visited viveks, selaiyur, chennai branch. Since we had only one brand philips showcased we viewed the same and decided to buy. The sales person was keen on billing fast and she did this quickly. But the worst part is we were waiting for the material to be handed over for 30-45 minutes. Since i had paid the money she did not really care to close our case and started attending other cases in parallel. After several...
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Ghanesa Prawin
Dec 30, 2019
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installation issue / delay

Address: 600122

Hello,

We purchased v-guard water heater at viveks porur on saturday morning (12/28/2019). Salesman informed that the installation will be happen on same day or maximum monday morning. But we did not get any update about this till now. I have follow upped with more than 4 times with viveks porur but not get any proper response. Now i am getting sr number and stated that it will be resolve in 48 hours.

My question,...
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Catherine Hubert
from Chennai, Tamil Nadu
Dec 30, 2019
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dissatisfaction

Hi today my uncle bought an s1 mobile at nanganallur for 15990 in bajaj finance and they offered bluetooth, power bank sort off but i requested for 32gb sandisk ordinary instead they offered same with hd as a prize of 1500 and 15% discount and asked me to pay 460 but i requested to reffer with the senior official and said to pay 440 asked to round off as 400 which was not accepted, l didn't ask for discount instead i asked for samsung m series...
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baskaranvd
from Chennai, Tamil Nadu
Dec 24, 2019
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ac installation in unprofessional way

Address: 600011

We are put in trouble by not informing us the extra cost on power cable of indoor unit for the panasonic inverter 1.5t ac.
Ac installation team is not from vivek team. Persons with no vivek id and uniform come and do the work not a professional way.
They do not check the gas pressure in the outdoor unit before installation and fixed the outdoor unit with 3 bolts; whereas it needs 4 bolts to have the outdoor unit secured from...
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