Claimed

Vivo Mobile India Complaints & Reviews

4.1
Last updated Mar 19, 2024
Complaints 1038
Resolved
801
Unresolved
237
Quick Links
Statistics
Share
Contacts

File a complaint to Vivo Mobile India

Having problems with Vivo Mobile India?

File a complaint and get it resolved by Vivo Mobile India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vivo Mobile India
Customer Service Contacts

Vivo Mobile India Phone Numbers

Toll free
1800 102 3388
478
138

Vivo Mobile India Website

Vivo Mobile India Head Office Address

Plot No. 54, 3rd Floor, Delta Tower, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122003

Vivo Mobile India reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yashjoshi05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

android auto getting disconnected frequently

Address:400091

Installed and configured android auto on vivo 15 pro mobile

Issue i am facing is, android auto is disconnecting frequently.
This is really annoying and causing attention issue while driving which is very dangerous. This could lead to fatal accident as well.
Vivo 15 pro purchased on 5th may 2019.

My car is s-cross and 6 months old.
My earlier phone oneplus3 was working properly while using...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Š
Šk Ròhît
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue regarding mobile phone (vivo v7+)

Address:NUMBER.143, WEST MASI STREET, WEST MASI STREET, 625001

Dear sir/madam,

I have purchased vivo v7+ on 03.03.2018. Recently i had some issues on my phone that is sim slot & receiver issues. I have visited your service center in madurai tamilnadu. They have checked my phone and said that your mobile is having issue on m board. How it could be possible. With in a one year my phone having a issue on m board. If there is display & switch problem that could be manual defect. But having...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanishkamadaan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vivo v11 pro complaint

Address:402/24 JAGDISH COLONY rohtak, Rohtak, Haryana, 124001

Recently i have texted you for some problems regarding vivo v11 pro and i want to let you know that the fault which was visible on the right corner of the phone now it is on the full screen
I dont know why that blue part is increasing with the time now it has covered on full screen
I can be some display issue but the main point is how can a device be stop working like this even i[censored]t had not been fallen or dropped from anywherebr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tanishkamadaan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against vivo v11 pro

Address:402/24 JAGDISH COLONY rohtak, Rohtak, Haryana, 124001

Through this i want to let you know that your product which i have bought 8-9 months before is not giving its quality assurance as i am not satisfied with this device as its screen from the right bottom corner is display some blue light either it may be a display fault as i also want to let you know that device which has problem is never fallen and it doesn't have any single scratch on it... I have noticed this fault few minutes before and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about camera improvement of y83 pro vivo

Address:90093

I request vivo to kindly generate a software update to all vivo y83 pro phones for better camera performance and sharpness in camera as images captured from the camera are not that much great compared to other phones of same price. The pics captyred are not sharp enough and the protrait mode should be improved tge edge detection should be improved by a software update as soon as possible.

To vivo company...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Guri462646
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to pick call

Address:hardochannia road prem nagar, Gurdaspur, Punjab, 143521

Dear team

I have buy a vivo y91 mobile handset on 30/april/2019. I am not pick call since i have purchased. When i am click on pick button but it can not pick it can still ringing. Kindly exchange my phone other wise i have put a legal action because i have purchas 5 days back. Kindly do it on urgent basis. Thanks

Regards
Gurwinder singh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishrut11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about charger

I had just own a new phone if vivo y83pro.
It's been only 5 months now and after 5 months I am facing problem of charging.
In other vivo charger my phone charges normally but in my charger phone is charging too slow... 5% in 1 hour...
Make sure that your chargers works properly and you have to work on your complaints... I have to buy now a charger which cost me rupees which is not a good for your company... Your reputation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lekhna Kanojia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hanging problem in y53 I

Address:C/o Yamuna group of institutions. Gadholi. PO Gadhola. Yamuna nagar, Yamuna Nagar, Haryana, 133103

There is hanging problem in my handset vivo y53i. I call to customer care many times but they told us the officers are busy so they call back later but i am waiting till now but they don't response at my complaint so please solve my problem.
I shall be thankful to you if you are solve my problem. The problem of hanging in my vivo y53i handset, i clear the junk daily and clean the damage data those cause of hanging and don't install...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vdave53
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no security in vivo mobile phone

Address:Thane, Maharashtra, 401101

Dear team,

I am using vivo v9 smart phone and the face unlock feature of this mobile is not secure because it can be unlock by my real brother also. There is a high risk to my confidential information saved in my mobile phone.

Not happy with the performance of vivo v9 smartphone because there are so many applications where i have enabled this face unlock security feature but it is not working properly and can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ibtisam Rizvi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about vivo v7 selfie camera

Address:House No 1479 Ward 15 New Kashi nager Niharika Road, Korba Chhattisgarh, Korba, Chhattisgarh, 495677

I have been using vivo v7 from 1.5 years its selfie camera was best upto now but after the update android 8.1 its camera quality is not coming is good quality. Please do the correction in camera quality otherwise it's been no use of this phone 😑😑😑😑😑, i want you to make old version of camera or do something it's iso always getting very high like 2000, lastly it's coming in 100 200 please find the problem and resolve it's as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suny.gupta2
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of model from box

Address:New colony Bhitari mahespur lahartara, Varanasi, Uttar Pradesh, 221010

Dear sir/mam
I had purchased a vivo handset model y95 on 23 rd of march 2019 from shop feelings mobile situated in varanasi sigra few days before i checked that the model i got is y93 and imei no also changed from what they billed. I visited the shop regarding this but they are not giving me satisfactory answer daily they are saying come tomorrow. The bill is attached for your reference and the imei no of y93 os also attached please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashishvicky
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

both cameras not take clear pic. now

Address:12/569 gandhi nagar urrahat rewa m.p, 486001

Here i purchase this mobile in november i think, at that time camera issue i was not taken seriously but randomly its neither become fine nor yet i take clear images in day/night time also.
Time goes on continuing and issue of camera not taking clear images is still a problem for me. It's also a opposite i got as vivo mobile advertise about 'best in camera'.

Now What i do ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ahmar hamood
from Sadabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

quality in the camera

Address:206, saad apartment badar bagh, Aligarh, Uttar Pradesh, 202001

I bought vivo v11 pro mobile 4 months earlier... Initially it perform well in terms of camera clarity but now i feel the mobile is not functioning well. The pics are not as cleared as i take pics from other mobiles. I think i made a mistake in choosing the vivo mobiles only for camera purpose and waste the huge amount of rs 24000 in purchasing the vivo v 11 pro mobile.

Thanks and regards
Ahmar (Aligarh)....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
EswariEshu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voice record functionality

Hello vivo,
Here i want to to tell you about feature of recorder,
When ever i am recording voice if i get any missed call or call, audio will be saved but it doesn't recording again.
In mi phone if we get missed call also voice is recording continuously
We want that feature that is recorder has to record the audio continuously in vivo phone
Please solve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arpit Yaduvanshi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for not getting the cashback

Address:New Delhi, Delhi

My Name Is Arpit Yadav.I have purchased Vivo V11Pro on 16 Sept 2018 and I was entitled for a cashback of Rs.2000 within 90 days of purchasing the phone but i havent received the cashback yet it has been more than 6 months and i am still waiting for my refund.Companies officials are not paying attention to my problems.This Is their duty to resolve my issue but even after my several attempts talking to vivo customer care they are unable to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun200
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile is not switching on

Address:Manglavila house, Nilakkamukku, Vakkom P.O, Thiruvananthapuram, Kerala, 695308

Dear Support,

I am writing this with utter disappointment as i have bought Vivo Y83 Pro on 23.10.2018 as a wedding gift to my Wife. However, after 3 and half months o[censored]sage device is not turning on.

I have given the device to the same shop where i purchased it for repair and he fixed it and next day the same thing. I have contacted the same technician and he said that he is not able to fix this as it was an...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
janta hardware
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of pre booking vivo v15pro mobile phone

Address:KRISHNA MOBILE GONDAL GUJARAT, Rajkot, Gujarat, 360311

Respected sir i have prebooked vivo v15pro mobile on 20 february from a local dealer in my town gondal dis. Rajkot state gujarat and dealer name krishna telecom. But after few days i refused to buy same product due to some reason but dealer is not giving me back my prebooked amount of rs 1000. Which was my hard earned money. So please help me and try to give back my same amount. My prebooking name is mr. Aliasgarbhai my mobile no. Is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunjsharma3
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exchange mail. not working

Hi one common problem is vivo v11 has security issue which doesmt. Gets resolved and thus the very commom microsoft exchange o365 doesnt works

The same is also stated at microsoft website, that few vivo cellphones face prpblem for. Security. Embedding due to which microsoft exchange doesnt works, pls find the resolution and possible rectofy with ota update...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Har Rajput Harshu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement vivo mobile

Address:Makarpura jasmine mobile shop, Vadodara, Gujarat, 390012

Vivi y93 mobile not clear voice and faster than mobile hot and not clear video call and
Makarpura jasmine mobile shop very poor service and staff are rudely behaviour
Not a response and customer cheat
So plz replace to my mobile ya refund my money
Ok plz request you
Sir my mobile price 12999 so plz refund my money
New mobile de do ya muje refund kar do my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
ShreyaredE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

v9 hide icon

My humble request to vivo company advisor to provide "HIDE ICON OPTION IN VIVO V9". I will b very much thankful to you i[censored] update this as soon as possible. Please provide "HIDE ICON" please i request u very much about this. ...

And the updates present now are superb.
I request u alot to provide"HIDE ICON" even in vivo v9.
Can u please do this as soon as possible ill b very much thankful...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy