Hello,
On 05th my mobile display colour changed while kept in charge, i immediately gave it at vivo showroom in krishna nagar, mudichur,.
Next day i went to collect the phone, they are asking to pay money as the mobile got physical damage, but i argued as they is not even a single crack.
But they are not agreeing, since 4 days i am following up, but getting the same reply.
I have attached the pic, as i can't able to share you the full image as size is more.
If you want share me a contact number i will share it through watsapp.
Excepting a positive reply.
Thank you.
Regards,
Lawrence david.
Mar 14, 2019
Complaint marked as Resolved
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Vivo Mobile India Customer Care's response Hi Lawrence David, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com