Vivo Mobile India Complaints & Reviews

This is regarding back panel glass broken, raised the issue at customer care service center in Cunningham road. i tried reaching them after 15 days over the call they said out of stock, i was supposed to get an update by 12/15/2018. but no one is receiving call in this Vivo authorized service center. last time I've put the complaint on this website. they started calling me asking for the same what I've explained earlier. seems like your service...

Dear sir/mam,

I have bought a vivo v9 mobile on 25.06.2018 from fast information network, metropolis mall, kolkata. It's been five months since i bought, i have been facing so many technical problems like frequent hanging, web apps, making calls, all contacts lost on auto restart. And also, i couldn't able view the call lists and not able to attend the calls or make calls while the phone is hanged. While making calls phone...

I have purchased Vivo mobile two days back. I am completely disappointed with the phone as it is not properly functioning the basic requirements.

Notifications are not coming for many apps Example, Zohomail and Outlook apps ( mailing apps).

Verified with all the setting and contacted customer care more than 5 times. Every time informing different changes in setting but the problem is still exist,
br...

I had purchased y71i phone from udupi Sangeetha mobiles 2 days back.But its very hanging and it seems like used phone.Because there is already preinstalld apps other than vivo app like beauty plus MX player etc.Today we had gone to the showroom and asked about this and we told our problem.They were like it's not their mistake it seems and they were very rude.So we felt very bad and we will take action about this and we need new phone from...

I have vivo 1801, i faced problem when i bought phone, phone cut automatically when incoming and outgoing calls try to connect and hang, i am not satisfy with my phone, plz replace my phone as soon as possible, i bought phone in 9000 rupees and what i got, nothing, this phone is a statue, i saw many phones but my destiny was bad, plz try to replace my phone...

Already mailed 3-4 times from my mail i'd [protected]@gmail.com but still same reply received. I had explained my entire phone issue both via mail as well as call received from vivo centre, but still getting same reply. My phone was with dealer for almost 48 hrs after purchasing new one (Which hampered my personal as well as office work), with no option left i have to take back that phone itself, since i will be visiting bangalore...

I’ve purchased my mobile (Vivo y83 pro) on 8th nov, 2018 in bigc mobiles (D. No. 28-1-53, ground floor, near rama mandiram, eluru road, vijayawada, a. P). The main problem with my mobile is “hanging” i. E, applications like google maps, youtube, instagram etc., are hanging so i approached to the vivo service centre located in kukatpally, hyderabad. And i want to replace my mobile with a new handset of another company. So, the engineer...

I am vivo customer i buy vivo v9 in april and after few weeks i came to know that there is dead pixels in mobile. I contact the customer care and after few discussion i replace my mobile phone. From that date toll that date mobile was good but sometimes hang. From 2 days i noticed that there is display problems. When i contact vivo care in my city he told me that my shop will be closed for 2 months if it is urgent you can contact sangrur...

Hi,

Dated
29-nov-2018

Near by vivo service center vist handfree sound low. Handree free change but agent updated term condition change your handfree not change. I am talk agent please share your term condition agent say to sorry sir but term condition not check and service provide your handfree clean.
Store address sec 18 vivo center

Thanks regards
Prasanjeeet haldar
[protected]@gmail.combr...

I've purchased vivo v9 (Youth) mobile 5 months back, they've give earphones, now those are not functioning properly. On both the side. Sound is coming very slow. So i want replacement for that. I have warrenty for 6 months and it is written in guide that if any complaint on accessories before the 6 months of purchase it'll get replaced or get it repaired. Now i want my earphones replaced or repaired as soon as possible. I've attached my purchase...

The phone stops the media sound by itself after some time and if i try to increase the volume then it shows the increase in call volume even when i am not calling. I have to restart the phone several time because of this problem.
Even it is showing a very slow response to show names when there is an incoming call even when the no is saved in the device.
Plz get a better upgrade as there are a lot of bugs in the current version...

I have bought vivo v9 pro on 6th of november. Since that day i am not at all getting any kind of notifications from other applications (Except gmail, whatsapp). I tried all possible settings to get notifications but no use. This was not at all expected from vivo. Bought with very high expectations. This is very annoying. Help me out to solve this issue.

Thanks,
Mukul kulkarni...

Dear team,
I have bought a vivo v9 pro[imei no: [protected] mobile on dated:[protected] at amazon. It's been five months since i bought, i have been facing so many technical problems like heating issues, frequent hanging while using camera, web apps, making calls. And also, i couldn't able view the call lists and not able to attend the calls or make calls. While making calls phone becomes hanged and screen looks dead sometime....

I had visited this authorises service center in bo 339 first floor, m. T. H. Road ambattur chennai 600053. To claim headset xe860, my earphones volume was too low to hear and they said it has a physical damage, but there is no damage and my left earphones was different than right side and i have a proof, the left part was different than right part, so i was unable to exchange earphones, kindly get me we earphones xe860 or i ll apply consumer...

I am a buyer of this phone vivo v1 max on december 25 2015 from the last 1 and half year onwards it will not updating once also now latest version of android is 9 my phone android is 5 lollipop i am continuously facing problems with this version of my phone please i wish i want a update from vivo guys at least android 6 version if not i'll definitely not recommend this vivo brand to anyone....

I've purchased vivo v9(youth) mobile 5 months back, they've give earphones, now those are not functioning properly. on both the side.sound is coming very slow .so I want replacement for that.I have warrenty for 6 months and it is written in guide that if any complaint on accessories before the 6 months of purchase it'll get replaced or get it repaired.Now i want my earphones replaced or repaired as soon as possible.i've attached my purchase...

Dear sir,
Am buying vivo v9 mobile 5 month before but now a time my earphone are not properly working. Am going to near by vivo aurthorised service centre but vivo service engineer not responsed me and they are told to you will pay buy new ear phone
Note:
Accesories warranty 6 months

Pls resolve my pblm or replace new ear phone

Please reply as immediatly...

Hello,
I've purchased y55s 1.5 years back. The phone is getting restart even when there is a call going on. The phone hang 10-15 times a day. It is very irritating when there is an important call going on and the phone stopped working. I show this to vivo service centre ahmedabad. They said to put my phone for at least 15 days which is also very harassing. Kindly provide me solution in time....

I purchased a phone vivo v 9 in sep. 2018. But last week i lost my many contacts automatically from my device. After that today also noticed that many of the contacts have been merged in a single contact name/no.
Therefore, i request to take the matter urgently and do the needful as early as possible. My device is within the limit of warranty period....

I have purchased vivo v9 3 months my phone headphone is not working i have visited vivo service center to replace my headphone but they are saying replacement not possible because of dust particles one of the most cheap services provided by vivo company. And they are saying call to contact center they will help... Policy was changed after purchasing phone then refund my money which i spend to buy vivo v9.. Why should we follow the instructions.....