Vivo Mobile India Complaints & Reviews

Dear sir/mam,

I have a vivo y55 handset that is automatically switched off and not starting,

I had problems in the phone before, whenever a call came, the phone's touch did not work, due to which i could not pick up the call.
Mobile screen is auto showing vivo on off and touching problem, it's my first mobile of vivo, and i want to say to you that it's very bad experience, i am really disappointed by...

Dear sir,
Kindly note that i purchase a vivo product (Mobile) y17, 19 june 2019, simna communication in bareilly for 16200 rupees only.
Today when i come back my home i took my mobile from my purse i am shook my mobile screen is crack many places. I use touch guard and cover in my mobile.
Vivo y17 display quality is so bad only 3 months use my mobile display is damage i am very disappointed your vivo product.
...

My mobile could not receive or call from bsnl sim. Service centre demands 8000 rupees for board replacement. Phone is just 13 months old. I feel this as a big cheating by vivo as a i am from a middle class family. I spend 17000/-to buy this phone.
Imei no is [protected]
I contacted bsnl they showed me other sims are working
Then i approached hai jin trade india private limited, alappuzha[protected], they updated the software...

My mobile could not receive or call from bsnl sim. Service centre demands 8000 rupees for board replacement. Phone is just 13 months old. I feel this as a big cheating by vivo as a i am from a middle class family. I spend 17000/-to buy this phone.
Imei no is [protected]
I contacted bsnl they showed me other sims are working
Then i approached hai jin trade india private limited, alappuzha[protected], they updated...

Dear team,
14.08.2019 i ordered (Order id #[protected]) vivo z1pro at vivo e-store and paid in full but delivery of the product has not been received yet. Today is 21.08.2019. Vivo delivery partner delhivery.com is taking time or misplaced my order.

Courier tracking id#[protected].

Please take this a compliment and kindly do needful.
Regards
Partha basu thakur
Ph# [protected]...

I purchased this product on april 2017, this devices poor response to the weak signal, it supposed to act at near to the bts within range. So much time rush to the service center and i told briefly please change the antenna. But they change the complete mother board and told change sim with some other service provider. I done the same thing, problem not resolved still.. I request you to acknowledge to my problem...

Id: gsi/moul/4224

Hi,
I purchased a vivo y15 mobile on 31.07.19 for my spouse at poorvika showroom moulivakkam branch chennai. I went to purchase samsung model but the sales person misguided me to purchase vivo mobile stating it's good. I also sailed through the words and purchased vivo y15 mobile. From last week observed that the video call quality and charging is not up to the mark. Yesterday (11.07.19) around 9pm...

Dear sir,

Greetings for the day.

Kindly treat this matter as utmost urgent with top priority.

Kindly note that i purchased a vivo product (Mobile) model y17, imei number [protected], on[protected] thru shree radhey communication in vrindavan dham for 16, 000 rs (Rupees sixteen thousand only).

I must honestly admit that your product & service both are unsatisfactory. I have a...

Vivo v9 not getting any android update.2 updates have to be give by every company, and others are giving that, but in case of vivo v9, they gave only 1 update and that also instantly after launching the phone in market. That is very annoying thing. Thats why lot of people are changing there mobile handsets with other companies. So i request you very kindly, that give an update for vivo v9
Thank you...

I have purchased vivo v15 pro on 15th july 2019. The phone is good, but the quality is not upto to the mark than i expected. On 7th august 2019, suddenly i could not see the phones display and it came as blank, but everything looks fine, that is, i can get the calls, messages, but cannot see the disaplay as it was not working. I took my phone to the vivo service center near me in bangalore, they said that internal display got damaged?? I...

A large smartphone company like you guys are lacking a standard vivo community where we can get our problems solved or technical issues being fixed. Is this what you claim to be a smartphone company? Shame on you guys. It's really frustrating for people like me to see a solution of a problem and seek help from a stupid fellow who always waits to show up his hacks of making things done. Why it is like that? I can see vivo and oppo branding...

I have vivo v5 plus mobile after updating system update pd1624f_ex_a_3.11.0 mobile stopped working video calling through volte even from jio call app. When i am video calling from jio call app message display "your phone volte support" and its go normal dial pad.

I have contact to customer and they told before video calling facility was temporary and now its was stopped for this mobile handset v5 plus model. And some software...

I and my brother both are using vivo v9 mobile we both are facing the same problem and i asked several users of vivo v9 which r in my contacts same similar problems with many of them
The fingerprint scanner is not working only by this facing many problems in unlocking, selfies and etc
I had recommend to my frndz to by this mobile before but after facing this problem they are blaming me too plz solve this problem in vivo v9...

Sir,
Last night, dated 5/8/19, my phone memory got erased by itself, and so i have lost all my pictures, music, important documents and videos. Since i have not backed up any of these files in any other devices, i need a way to restore them as they are o[censored]tmost importance to me. Moreover, i did not delete or remove any files, the device just wiped it clean by itself.
Can you help me to restore all these lost files?...

Dear sir,
Yesterday dated -29.07.2019 i was observed at 1.00 pm in the afternoon a colour spot occured on the mobile screen, i was shocked how could it happened. So i have talked with customer care & they told me to go nearest customer support shop of vivo.

Again in the morning i was shocked that the display screen of coloured spread all over and no screen shows any folders and not operated well.

Now,...

Vivo mobile india — liquid leakage-screen damaged (Compl. Repeated)

3 reviews

A/8 shilpa kanan, phase-2, bidhan nagar, durgapur-713206 (Behind bengal college of engg.), durgapur, bardhaman district, west bengal, india

Am
Amal020869 on jul 12, 2019
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The set vivo v15 pro 6/128gb purchase on 26/05/2019 from ashirbad xerox, bidhan nagar, durgapur.br...

I bought a vivo y17 mobile 1 week back, i bought the mobile mainly to play pubgm but when i installed and tried to play it the gyroscope latency was too high, the sensor keeps moving even after i stopped moving my mobile, and this also affects the google maps where it is highly difficult to navigate since the delay of the pointer moving is too high. Im totally dissatisfied with the product and now i dont want to own a vivo mobile, hence requesting...

Name - ashutosh sansare

Date of the incident - 22/07/2019

Contact number - [protected]/ [protected]

Mobile phone model - vivo y93 64gb

Contact e-mail id - [protected]@gmail.com

Incident description -
Yesterday, when my phone was in my pocket the phone, started heating when i took it out the phone was extremely heated and it almost burned my palm, then i threw it...

My phone vivo v11 pro.

. Mere phone ki battery bahut jldi. Discharge ho jati. Hai. Jisse mujko. Bahut jyada paresani hoti hai. So please slow my problem. And kabhi kabhi hanging ki bhiii bahut jyada problem aati hai jisse phone. Thik se work nahi kar rha hai... Bahut paresani aati hai mujhee. Fingerprint bhi thik se work nahi kar rha hai kabhi bhi....

It had been around 11 months since i have purchased vivo y71. At the time of purchase i was told that there is one year guarantee on handset . My display is damaged and screen is also broken when i visited vivo center for replacement they are not ready to repair it without money.. why shall i pay if my handset is under guarantee period ?? pls rply jasy...