Vivo Mobile India Complaints & Reviews

Bought X60 in August 2021 and since then it has been performing flawlessly. But all of a sudden a green line appeared on the display after a system update.
After twitting this issue, Vivo India team requested me to visit Service Center. As per their suggestion I visited to Chowringhee Kolkata Service Center, 3 Flr Anar Chamber BN Sarkar Sarani Chowringhee Ab. Canara Bank Nr Hotel Majestic Kolkata WB 700072.
One technician, whose...

Unhappy with my recent Vivo software update, as it caused a green line on the display from top to bottom! @Vivo_India, I visited your service center, and they asked for a whopping 12, 000 INR to replace the display due to the software glitch! This isn’t my fault; your update caused the problem. My phone is just 1.5 years old, and they refuse to replace it due to minor scratches on my phone. Seriously? Please help!#VivoIndia #SoftwareUpdateIssue...

Unhappy with my recent Vivo software update, as it caused a green line on the display from top to bottom! :angry: @Vivo_India, I visited your service center, and they asked for a whopping 12, 000 INR to replace the display due to the software glitch! :face_with_raised_eyebrow: This isn't my fault; your update caused the problem. My phone is just 1.5 years old, and they refuse to replace it due to minor scratches on the phone. Seriously? Please...

In showroom service centre there is no display available in pimpri Pune branch, in my cellphone Vivo x60 I got lining of green colour after update, I went to service centre they told me that there is no display against that will give another phone.( Vivo v 25 ) i bought my phone in 40000 so why should it go in less price of 20, 000 i want a refund of 40000 or give me a solution or give me another phone any X series
Kindly update me...

Green line appeared on display of Vivo X60 after a software update. Went to the service centre, they are saying nonsense that my device has a bend on the display and which is not even visible to naked eye and tagged my device for having "Physical damage" just to not give a free screen replacement. They know that the green line is because of the software update but are still asking me to pay for the screen. Why do I have to pay for your mistakes?...

Green Line suddenly appeared on Vivo X60 after a software update. Went to service center and they are speaking nonsense that there is a small bend on the display which is not even visible with naked eye, just to prevent giving a free display to a damage less body. They also know that the green line occurred due to software update but are asking me to pay for the display. Why do I have to pay for your mistakes? It's a humble request for Vivo...

I am writing to bring to your attention an issue that I have been facing with my Vivo X60PRO smartphone, which I purchased approximately 2 years ago. Recently, I updated my phone's software, and following the update, a green line has appeared on the screen.

Upon researching this matter further, I discovered that many Vivo X60 users have encountered the same issue after updating their devices and raised complaints on Twitter...

When am using my phone a red line appeared on my phone totally disappointed this is second time it happened in same way only difference is first time it's green now it's red. I lost confidence on my phone. There is no physical damage to my phone not even a small spot in my phone. Am afraid on your software update. I tried a lot to late updates from Vivo because of this and always check in internet if any issue on that update. But literally...

I have Iqoo 9 SE and after updating the recent software there is a pink line on my mobile screen and service center is asking for money for screen replacement which was done by Software update.My IMEI number is [protected]....

Dear sir

I am your vivo customer and I am using vivo x60 pro. This month I got a software update notification on my phone, so I updated my phone. After I update A green line appeared on the screen[protected]. Immediately i visited vivo service center[protected], They said it was a software problem.They said that we will change the display, but there is no present stock and it will arrive in 15 days.
Today[protected]...

Sir/Madam, I have been using Vivo X60 for the last 2 years and one week before I did a software update as recommended by the phone, After updating, suddenly a green line appeared on my phone from top to bottom. Yesterday 11th July, I visited the local vivo authorized service Centre ( Trivandrum ) - they also confirmed that the issue is with a software update & advised me to pay RS: 9300/- to replace the display. I told them that the problem...

I have been using Vivo X60 for the last 2 years and two days back I did a software update as recommended by the phone, after updating suddenly a green line appeared on my phone from top to bottom. Yesterday 10th July, I visited the vivo authorized service Centre (Trivandrum) - they also confirmed that the issue is with a software update & advised me to pay RS: 9300/- to replace the display. I told them that the problem is because of the software...

Green line on display after system update on Vivo x60. This issue started after a system update provided 2 days earlier. After visiting service they said there is some dent and phone is bent due to which around 9300 amount would be required for changing the display of the phone. They are not looking into the issue that this started after the system update provided on phone. There were lot of customers in the same service centre with same...

I am using Vivo X60 since 2 years and this is the 2nd time my phone has got green line again first time it cost me 9300rs and after 6-7 months the same problem came after updating. this mistake is happening from the side of the company, then the screen should also be replaced free of cost. The entire mistake is from the side of the company and this is not acceptable. We cannot pay 9300 every year even if it is not our fault....

My handset is vivo x60 pro plus and i updated yesterday to latest version of software and after some time i was normally using and browsing then suddenly green line on the right of the screen appears and it is still there then i search it to google and what i know that there are so many users whose mobile cross 1.5 years and they updated and it happens so i think vivo is done it intentionally to force the user to buy their parts it is very...

Dear Sir,

I have Purchased vivo mobile phone in the month of October 25th 2012, with a cost of 17, 500/- they have mentioned on invoice stating 1500/- cash back will get credited with in 90 days, but amount has not credited yet, it’s almost 8 months has passed away, even contacted vivo customer care also but no use, so please requesting you to file a complaint against vivo company and please do needful sir....

Green line issue on my vivo x70 pro

I have been using vivo x60 pro for the last 1 year and 5 months but after the june 2023 update while scrolling, suddenly one green line appears. I got a green line appear on the display from top to bottom.

I have contacted vivo service center vile parle west mumbai, but they denied to take a service and also they are asking an 13000 rupees amount for the display change. My...

Hello Sir,
I have vivo premium segment x series mobile vivo x60 pro plus. After an software update from vivo i got green line in my mobile display before update my mobile working fine but after update i got green line in my display. I twit the vivo mobile company but no any solution from the company. So many customer are facing same problem after update but vivo have no solution. My mobile condition is almost new with no any dent...

My phone vivo x50 has been showing green line after the software update...

I have been using Vivo X70 pro for 1.5 years and on May I did a software update as recommended by the phone and after that a green line appeared on screen from top to bottom. There is no physical damage or liquid damage to the phone. I have visited Vivo service centres. They said that the issue is with the software updation and have to replace the display. I was asked to pay 13000 for replacing the display. I denied the payment. Because this...