Vivo Mobile India Complaints & Reviews

Hello,

I had been promised that I will be given bluetooth headphone with this smartphone.

IIts been 2 weeks now, the shop manager just says that the company has not sent the headphones yet.

Please help me in resolving the issue

Hello,

I was told that purchasiing V 25 pro smartphone they will provide me a bluetooth wireless headphone and its been 2 weeks now The shop manager is just saying that the companyt has not yet shipped the headphones they will call and send it to you dirrectly.

Please advice what can I do here whom should I approach.

I had bought a mobile with a 10% cashback offer from flagship vivo store, which was supposed to be delivered in 90 days on contacting vivo store they asked me to wait till the end of the emi tenure as it was a debit card emi.

Emi tenure has been completed and cashback is still not received. Cashback amount and other details are clearly mentioned on payment slip which i am attaching below.

Games and apps are not in full screen plz fix itt pes, clash of clans are not working full screen

I tried many times to raise my concern with Vivo however, I am not getting proper response from you. As per the Vivo service center(Kalyan Branch) my phone has a motherboard issue and needs to be replaced. However, I will have to pay for a new motherboard because warranty of my phone is expired four months ago. I purchased this phone on 5th June 2021. However, at that time I was unable to verify Android Auto features because of not having...

Hi,

I've been using the Vivo X50 pro for the last 2 years. I have updated the software recommended by the phone, After updating suddenly a green line appeared on my phone. When I contacted vivo service Centre ( Bangalore - Rajajinagar branch ) - they considered it as a physical damage showing a small dent on the bottom of the mobile frame (There is no scratch/dent on the display screen) but it happened due to software update and it should be fixed by vivo within the warrant.
Just 2 months back I spend 9000rs for camera installation and its very bad to again spend money on the system update problem.

I'm requesting it should be fixed within the warrant.

Thanks,
Vikas Jain
[protected]

Hi,

I've been using the Vivo X50 pro for the last 2 years. I have updated the software recommended by the phone, After updating suddenly a green line appeared on my phone. When I contacted vivo service Centre ( Bangalore - Rajajinagar branch ) - they considered it as a physical damage showing a small dent on the bottom of the mobile frame (There is no scratch/dent on the display screen) but it happened due to software update and it should be fixed by vivo within the warrant.
Just 2 months back I spend 9000rs for camera installation and its very bad to again spend money on the system update problem.

I'm requesting it should be fix within the warrant.

Thanks,
Vikas Jain
[protected]

Please add dynamic bokeh filter mode in portrait mode on camera settings 🙏

My name is Bindhu C.Antony. On[protected], I had bought a VIVO Phone T1 5G9(6+128 G) Starlight Black) from the HAJIN TRADE INDIA PVT LTD, Bimbi's Ground Floor, Penta Menaka, Ernakulam. (Invoice No. KLVEC[protected]
I am working at High Court of Kerala, Ernakulam, and i had requested the staff and the showroom manager InCharge to kindly transfer all the data, including WhatsApp to the new phone, since there were some important files and information's in the phone. Instead, they behaved in a very irresponsible manner that they did not bother to export the WhatsApp chats, some of which were very much important in the office viewpoint. Also, they didn't bother to insert, the sim from the old phone to new one. Their behavior very much disappointed me, as my only demand was to save all the data without any lose. After billing their behavior, itself changed, what i feel.
When i entered the shop, i also saw some other customers were also making complaints on some issues.
I may also add that myself and my family use Vivo phone, and with that love, I had again purchased the Vivo phone.
I humbly request that the Shop concerned may be asked to help the common people who are not expected to be techy savvy and to be more responsible in future.

Plz My phone Devices unlocked plz sir admin Device is unlocked

I was using Vivo X60 pro for last 1 year and its under warranty till today 11 Dec 2022. Last week i did a software update as per recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. When i tried to contact local vivo service Centre ( Karaikudi ) - they considered it as a physical damage showing a small scratch on top of the mobile but i heard that it is happening to many vivo users and it should be fixed by vivo. Please consider my issue as priority and resolve my issue asap.
Otherwise i will proceed to take legal action against this issue.

Vivo x80 mobile back dore damaged replaced back dore today unfortunately my hand slipped mobile so pls replaced back dore

Dear sir/ madam
This is in context of my purchase of your product Vivo Y75 on 13th August 2022 . I have done my payment of INR 19500.00 by ICICI Credit Card and I am entitled for INR 1500.00 additional cashback which was to be transferred in my account. I have not received my cashback even 90 days are passed .
Please see to it

I ordered a VIVO V25 PRO on vivo e-store with order id[protected] from my accounts on October 16, 2022. The order was cancelled by me within 2 hours at same day.
I contacted them for early for refund my payment on October 16, 2022.
On October 20, 2022, they mailed to me for the order cancellation, "Your order has been cancelled successfully.
" I told them, "Okay, no problem." "Please initiate my full refund."br...

I lost my Vivo T1 mobile phone on 26 October 2022 at about 6:30 am in the way to my college. I bought this phone in February 2022.

Although I have complained in Police station about it but no any news has come yet.
I appeal to vivo customer care services that please help me in tracking my phone by my IMEI no. Mentioned below.

IMEI no. 1: [protected]
IMEI no.2: [protected]

I...

When I called vivo customer care, they asked me to call only after 3 days, and they only falsely promised a refund, saying they would process the refund later.
On October 15, the Vivo customer service representative told me, "Sir, I have already started processing your refund. Call me in twenty-four hours and you'll get your reference number." "When I called, they were unable to provide me with a refund reference number. I mailed the message but there was no response.
I have all the call recordings of the call conversation.
Every day, they make false promises in some form or the other. I told them many times that I get paid interest by one person. I don't have money and I can't pay.
You're only holding my money for the interest rate of income.
I humbly request that Vivo customer service please process my refund and provide me with the refund reference number in this consumer form message box.
Don't tell me, please contact Vivo by social media, mail or call. All are ready to make false promises.
--
Best Regard
Kanchan
[protected]

Ordered Vivo T1pro from vivo app on 22 sep2022. There was offer of 4000 cashback within 30 days. But still cashback not received. Order I'd[protected]

सर मेरा नाम कंचन है मई दिल्ली से हूँ मै २४/०९/२०२२ को वीवो का मोबाइल आर्डर की थी उसका डिलिबेरी डेट ०४/१०/२२ को था इसलिए कैंसिल कर दिया २५/०९/२०२२ को इनके तरफ से कांसिलेशन का मेल भी आ गया उसमे आया की आपका पैसा वापस आपको ७२ वर्किंग घंटे में आ जायेगा लेकिन आज तक पैसा नहीं आया। उसके सन्दर्भ में लगभग १०० कॉल कर चुकी हूँ और ५० मेल कर दिया। इनके ट्विटर पे भी ट्वीट किया ये वो लोग हर बार बोलते है तीन दिन में आ जायेगा। ऐसे ही आज लगभग दो महीने हो गया है अभी तक पैसा आया नहीं।

आर्डर आईडी नंबर है :[protected]
ट्रांजेक्स्शन आर्डर आईडी नंबर है ; 2022092423135519202589085262
ट्रांजेक्स्शन आईडी नंबर है :[protected]
दिनांक २४/०९/२०२२
मेरा मोबाइल नंबर : [protected]

Sir/Madam
Sar Sar maine Vivo Y75 5G phone kharida tha jismein IMEI Number [protected] h jis me mere ko 5 se 6 problem ka Samna karna pad raha hai
1 phone automatic on off ho raha hai
2 call disconnect Nahin ho rahi hai
3 application automatic on hoti h
4 phone ki screen automatic white Dhundhli hoti hai
5 phone apne aap hang ho jata hai
6 phone mein automatic speaker Se song Chal Jaate Hain
Note Maine jo bhi problem batai Hai unke mere pass Proff Ke Liye video hai jo maine Vivo ki official website per upload kar Diye h but no response
Hain maine 5 bar service center Mein visit kar liya hai lekin mere phone ko 3 time ke liye update kiya hai 4 Time mere phone ko vahan per resolution per Rakha tha aur ab per koi solution nhi huiya Maine last time 6 November ko visit Kiya Hai mera phone vahan abhi Jama hai per mere ko koi Samadhan Nahin mil raha hai maine mere phone mein jo problem Hui Hai Unki proof ke liye proper video Banakar [protected]@vivo.com per upload kar Rakhi Hain aur service center ko bhej Rakhi Hain per service center yah Kah Raha Hai Ki Hamare Samne yah problem Hogi to uska Samadhan Milega Varna iska Samadhan Nahin milega jabki Vivo ki or se complaint team ka call aaya hai vah yah kah Rahe Hain Ki Tumhari video Jo Bheji Hai usmein problem Dikhai Di gai hai aap kripya service center visit kijiye per service center Mein visit karta hun to vahan per Koi solution nahin diya ja raha hai ab Meri sahayata kijiye meri email ID hai [protected]@gmail.com h Jis per Maine Sabhi video upload kar Rakhi Hain jismein Maine Mere phone ke IMEI number Sab Kuchh show kar rakha hai ab service center ka Kahana yah hai ki aap dusri service center Mein visit Kar Lijiye kripya Meri sahayata Karen maine 10 se 15 video [protected]@vivo.com per upload kar Rakhi Hain per Koi response Nahin a raha hai

Name Rakesh
Phone no [protected]
Service canter address
Mk_Tower, Near Moda Wala Mandir, Rewari Road Narnaul_Haryana-123001

Hello.
I am using vivo T1 pro. After my last updated, I am unable to use internet during calls. I think there was an option (use internet during calls) it has been removed from settings.please help me