Claimed

Vivo Mobile India Complaints & Reviews

4.1
Last updated Mar 29, 2024
Complaints 1040
Resolved
803
Unresolved
237
Quick Links
Statistics
Share
Contacts

File a complaint to Vivo Mobile India

Having problems with Vivo Mobile India?

File a complaint and get it resolved by Vivo Mobile India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vivo Mobile India
Customer Service Contacts

Vivo Mobile India Phone Numbers

Toll free
1800 102 3388
478
138

Vivo Mobile India Website

Vivo Mobile India Head Office Address

Plot No. 54, 3rd Floor, Delta Tower, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122003

Vivo Mobile India reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikas Jain M B
from Bengaluru, Karnataka
Dec 27, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
Report
Copy

Green line on display panel on update software version

Hi,

I've been using the Vivo X50 pro for the last 2 years. I have updated the software recommended by the phone, After updating suddenly a green line appeared on my phone. When I contacted vivo service Centre ( Bangalore - Rajajinagar branch ) - they considered it as a physical damage showing a small dent on the bottom of the mobile frame (There is no scratch/dent on the display screen) but it happened due to software update...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vikas Jain M B
from Bengaluru, Karnataka
Dec 27, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
Report
Copy

Green line on display panel on software update

Hi,

I've been using the Vivo X50 pro for the last 2 years. I have updated the software recommended by the phone, After updating suddenly a green line appeared on my phone. When I contacted vivo service Centre ( Bangalore - Rajajinagar branch ) - they considered it as a physical damage showing a small dent on the bottom of the mobile frame (There is no scratch/dent on the display screen) but it happened due to software update...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Muhammed Firos
Dec 19, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
Report
Copy

Dynamic bokeh in portrait mode

Address:Mukkavala, Bank road, Kayamkulam

Please add dynamic bokeh filter mode in portrait mode on camera settings 🙏...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bindu C Antony
Dec 18, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
Report
Copy

Irresponsible behavior from the staff and showroom InCharge

Address:Shop No.67/5760,67/5759,BIMBIS FROUND FLOOR,PENTA MENAKA,ERNAKULAM

My name is Bindhu C.Antony. On[protected], I had bought a VIVO Phone T1 5G9(6+128 G) Starlight Black) from the HAJIN TRADE INDIA PVT LTD, Bimbi's Ground Floor, Penta Menaka, Ernakulam. (Invoice No. KLVEC[protected]
I am working at High Court of Kerala, Ernakulam, and i had requested the staff and the showroom manager InCharge to kindly transfer all the data, including WhatsApp to the new phone, since there were some important files...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Laxman@14
from Nashik, Maharashtra
Dec 14, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
Report
Copy

Vivo Y35

Address:Nashik Maharashtra Gangapur

Plz My phone Devices unlocked plz sir admin Device is unlocked...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
viki@143
from Karaikudi, Tamil Nadu
Dec 10, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

Green line appearing after Software update in Vivo x60

I was using Vivo X60 pro for last 1 year and its under warranty till today 11 Dec 2022. Last week i did a software update as per recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. When i tried to contact local vivo service Centre ( Karaikudi ) - they considered it as a physical damage showing a small scratch on top of the mobile but i heard that it is happening to many vivo users and it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gundasubbu
from KURNOOL, Andhra Pradesh
Dec 1, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
Report
Copy

Back door damage

Address:87/484 SRI NAGARA COLONY OPP, DREAM IN APARTMENT KALLUR MANDAL, KURNOOL KURNOOL

Vivo x80 mobile back dore damaged replaced back dore today unfortunately my hand slipped mobile so pls replaced back dore...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shashwat Drona
Nov 29, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
Report
Copy

Cashback Not received even after 90 days

Address:Greater Noida Uttar Pradesh India

Dear sir/ madam
This is in context of my purchase of your product Vivo Y75 on 13th August 2022 . I have done my payment of INR 19500.00 by ICICI Credit Card and I am entitled for INR 1500.00 additional cashback which was to be transferred in my account. I have not received my cashback even 90 days are passed .
Please see to it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
लव मिश्रा
Nov 18, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
Report
Copy

Online Fraud Not Return Payment

I ordered a VIVO V25 PRO on vivo e-store with order id[protected] from my accounts on October 16, 2022. The order was cancelled by me within 2 hours at same day.
I contacted them for early for refund my payment on October 16, 2022.
On October 20, 2022, they mailed to me for the order cancellation, "Your order has been cancelled successfully.
" I told them, "Okay, no problem." "Please initiate my full refund."br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivam Manj
Nov 16, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
Report
Copy

I have lost my mobile phone

Address:Pathankot, Punjab.

I lost my Vivo T1 mobile phone on 26 October 2022 at about 6:30 am in the way to my college. I bought this phone in February 2022.

Although I have complained in Police station about it but no any news has come yet.
I appeal to vivo customer care services that please help me in tracking my phone by my IMEI no. Mentioned below.

IMEI no. 1: [protected]
IMEI no.2: [protected]

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
luckyaks
from Koraon, Uttar Pradesh
Nov 15, 2022
Nov 16, 2022
This thread was updated on Nov 16, 2022
Report
Copy

Vivo Mobile India Online fraud (Refund not initiated) order id no. 22092420400920351505

Address:L86 JJ CALONY WAZIRPUR NEW DELHI-110052
Website:vivo.com

When I called vivo customer care, they asked me to call only after 3 days, and they only falsely promised a refund, saying they would process the refund later.
On October 15, the Vivo customer service representative told me, "Sir, I have already started processing your refund. Call me in twenty-four hours and you'll get your reference number." "When I called, they were unable to provide me with a refund reference number. I mailed the...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
krish1904
from Mumbai, Maharashtra
Nov 15, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
Report
Copy

Cashback of 4000 not received

Ordered Vivo T1pro from vivo app on 22 sep2022. There was offer of 4000 cashback within 30 days. But still cashback not received. Order I'd[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
luckyaks
from Koraon, Uttar Pradesh
Nov 12, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is not refund

Address:L,86 wajir pur jj calony . new delhi -110052

सर मेरा नाम कंचन है मई दिल्ली से हूँ मै २४/०९/२०२२ को वीवो का मोबाइल आर्डर की थी उसका डिलिबेरी डेट ०४/१०/२२ को था इसलिए कैंसिल कर दिया २५/०९/२०२२ को इनके तरफ से कांसिलेशन का मेल...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
R
Rakesh kalakhari
Nov 11, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vivo y 75 5G

Address:Narnaul haryana

Sir/Madam
Sar Sar maine Vivo Y75 5G phone kharida tha jismein IMEI Number [protected] h jis me mere ko 5 se 6 problem ka Samna karna pad raha hai
1 phone automatic on off ho raha hai
2 call disconnect Nahin ho rahi hai
3 application automatic on hoti h
4 phone ki screen automatic white Dhundhli hoti hai
5 phone apne aap hang ho jata hai
6 phone mein automatic speaker Se song Chal...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aladin P
Nov 7, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Report
Copy

Unable to use internet during calls after updating October security patch

Hello.
I am using vivo T1 pro. After my last updated, I am unable to use internet during calls. I think there was an option (use internet during calls) it has been removed from settings.please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pritamdeokar
from Satara, Maharashtra
Nov 6, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
Report
Copy

Green line on display

Address:MIDC Road, Near Chintamani Gas Godown

Getting gree line on the display of Vivo x 60...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Parasuram Radhakrishnan
from Bengaluru, Karnataka
Nov 4, 2022
Nov 5, 2022
This thread was updated on Nov 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display Issue X50Pro - No action for more than 2 months

Address:Vivo Service Center Indiranagar bangalore.

Hello

Had issue with Vivo X50 pro display. Have been to VIVO Service Center - Bangalore Indiranagar. They have created PN09245132 for the case but later (after 1 month) when i called there is no clarity provided for PN number. Again, created new PN after 1 month created new PN Number PN10283772 and after 5 working days informed that part is ready, I can come over.

Before leaving to service center just called...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abin V S
from New Delhi, Delhi
Nov 4, 2022
Nov 17, 2022
This thread was updated on Nov 17, 2022
Report
Copy

Green Tint Issue in Iqoo 9 SE

I am having green tint issue in my Iqoo 9 SE phone, mostly seen in dark mode with low brightness, Please fix my issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vpvikas
from Noida, Uttar Pradesh
Nov 3, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
Report
Copy

Password

Address:basai sector 70 noida

Password bhul geya hu ji sir...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
I
Ishfaq Ahmad Ganie
Oct 26, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vivo s1pro navigation/map not working

Address:Residence:ANANTNAG, J&K, INDIA 192101 Office BARAMULLA, J&K INDIA 193101

Sir/madam
It is intimated that my handset VivoS1 pro is facing issue everywhere since last 5 to 6 months as detailed below:
Non functioning of Map navigation due to voice error told as"GPS SIGNAL LOST".

Called and contacted customer care number many times but despite hectic efforts and troubleshooting advised by customer care end with no fruitful result and the issue is as it is and as it was.

My...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy