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Vivo Mobile India
Vivo Mobile India Pvt. Ltd.
Customer satisfaction rating: 87%
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697
COMPLAINTS

Vivo Mobile India Customer Care

Vivo Mobile India Pvt. Ltd.

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Address
Plot No. 54, 3rd Floor, Delta Tower, Sector – 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
433
down
108

Additional info
Factory
Tech 2, World Trade Center, Plot No. TZ-13A, Techzone (IT Park), Greater Noida, Uttar Pradesh 201308

Customer satisfaction rating
87%
Complaints
697
Pending
80
Resolved
588
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Vivo Mobile India Complaints & Reviews

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Vivo Mobile India — Unresponsive product.

 ranjani kalaiselvi on Aug 5, 2020
Your product is getting heated while charging, even i cant pick the mobile and answer the call, my ear is affectd due to your...

 karu1992 on Aug 3, 2020
I have vivo v17 mobile phone, its earphone sound became very slow and not working properly in 4 months.
Hi there. We are sorry for the discomfort. Please share your complete concern with location and contact number on our official mail id that is:- [protected]@vivo.com Our team will be happy to help you. Thanks!
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     Krish Gunsola on Aug 2, 2020
    Dear vivo,
    My vivo v5 phone is not opening as before some months back it was working but when battery went 0 it automatically switched off and did not turn on, so again i charged it for one day but it did not turn in again so please help me.
    Hi Krish. We are sorry for the discomfort. Please share your complete concern with location and contact number on our official mail id that is:- [protected]@vivo.com Our team will be happy to help you. Thanks!
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       Komal Keshri on Aug 1, 2020
      I purchased vivo z1 pro in august 2019. It shows colorful blinking glith at the bottom left side of the phone while using camera or recordings video. Earlier also it had some problems in camera the screen gets green in portrait mode but it got fixed by update so i want you to push update for this camera glith. I can't afford new mobile phone now, please fix this issue as soon as possible. I hope there is not any motherboard problem because it can't get fixed and took heavy about to replace it. So please fix the problem.
      Hi Komal. We are sorry for the discomfort. Please share your complete concern with location and contact number on our official mail id that is:- [protected]@vivo.com Our team will be happy to help you. Thanks!
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         Waris chugh on Jul 31, 2020
        My mobile is within waranty but its processing become so much slow
        Hi there. We are sorry for the discomfort. Please share your complete concern with location and contact number on our official mail id that is:- [protected]@vivo.com Our team will be happy to help you. Thanks!
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          Vivo Mobile India — getting more faults in my vivo y83 pro mobile

           Sunil Roshan on Jul 29, 2020
          I have brought vivo y83 pro mobile a one and half years ago. From the first 6 months itself i got lagging problems and software...

           Gûłšhàń Řâaź on Jul 26, 2020
          I had purchased this product on 18 may 2020 and now it's not working properly.


          Hi there. We are very sorry to hear about your experience. Please share your concern with location and contact details on our official mail id that is:- [protected]@vivo.com
          Our team will be happy to help you. Thanks!
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             Durga prasad Vishwakarma on Jul 24, 2020
            I am using vivo v15 pro and my warranty period is just got expired in last week actually my headphone jack of phone is not working so i went to vivo centre there they told me to change whole mother board which is so costly compare to just a jack problem now they don't consider my phone is in warranty infact lockdown is going on nd my warranty is just expire before an week kindly help me for this please...
            They must take the problem charge off course
            Hi there. We are very sorry to hear about your experience. Please share your concern with handsnet details, location and contact number on our official mail id that is:- [protected]@vivo.com
            Our team will be happy to help you. Thanks!
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               Palaniecr on Jul 16, 2020
              Display change
              Hi there. We apologize for delay response. Please share your complete concern with handsnet details, location and contact number on our official mail id that is:- [protected]@vivo.com
              Our team will be happy to help you. Thanks!
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                 Kartick Rana on Jul 14, 2020
                My lost my phone, please track my phone
                Hey Kartick. We apologize for the delay response and sorry to hear this. Please have a look at your DM, we have responded to you there.
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                  Vivo Mobile India — Vivo company not solve problem in a warranty

                   Shìñû Khãñ on Jul 13, 2020
                  Dear sir,
                  vivo service center not solve my problem in a warrenty i visited there 4 times every time he made new excuse...

                  Vivo Mobile India — Front camera stuck while using

                   Ajay Nogai on Jul 10, 2020
                  To the

                  Respected mobile service maintenance department.

                  My name is ajay nogai
                  A very...

                  Vivo Mobile India — Mobile display issues

                   Akshay Kurule on Jul 8, 2020
                  To the respected mobile service maintenance department.
                  My name is akshay anturam kurule.
                  A very unhappy customer...

                   lucky rayala on Jul 7, 2020
                  Onsaitego taken my mobile on 9/06/2020, repair starting at 20/06/2020, estimation dispacth date give 30/06/2020 but today 07/07/2020 but not return back my mobile phone why
                  Hi Lucky. We apologize for the delay response and sorry for the discomfort. In order to assist you regarding your concern, please share complete concern on our official mail id that is [protected]@vivo.com
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                    Vivo Mobile India — Vivo S1 pro 8gb

                     viksaanvi on Jul 3, 2020
                    Purchased one vivo s1 pro 8gb/128gb from khosla electronics park circus kolkata on 15.06.2020 (17 days back)
                    After...

                    Vivo Mobile India — new mobile - heating issue

                     [email protected] on Jul 3, 2020
                    Sir, i purchased my vivo's v19 new mobile a few 10 days ago. It has a lot of heating problems and has also talked to those...

                     Kavya Narayana on Jun 30, 2020
                    It's not working properly suddenly lay and off phone
                    Hi Kavya Narayana, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivo.com
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                       sudhir kurade on Jun 29, 2020
                      Ye sansatha barobar nhi aahai, hi vasun tumala paise genari sansta aahai mo [protected] call me sudhir
                      Hi sudhir kurade, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivo.com
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                        Vivo Mobile India — after payment completed vivo will be cancelled the order automatically and refund issue between 7-10 days...

                         SUBHAJIT SANTARA on Jun 27, 2020
                        Dear concern person,

                        I have purchase vivo handset from official site on vivo, customer care executive has...

                        Vivo Mobile India — Selling it incorrectly

                         Mohinder rawat on Jun 27, 2020
                        I buy vivo's y 50 mobile phone, price is 17999 which was sold by telling me med in india, but vivo is made in china and is...

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