Vodafone India — 90 rs deducted for wwe zone without confirmation | |||
90 RS deducted from my account for WWE Zone on my Vodafone number without any confirmation, when I called customer care he said I have clicked one of the Ads, but I clearly closed the Ad with the x button. No WAP consent gateway confirmation was asked, amount just got deducted just like that. The customer service said they will not refund full amount, they accepted to return 50 Rs. How come money can get deducted just by clicking on ads by mistake that come from spam sites. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
20 Comments | |||
Comments
Plese give me details these number [protected]
I have lost my sim card. my number is [protected]. kindly block my number
90 RS deducted from my account for WWE Zone on my Vodafone number without any confirmation.
I want back my 90 RS
I want back my 90 RS
45 RS deducted from my account for WWE Zone on my Vodafone number without any confirmation. I want my money back.
And please give a proper number where we can register our complaints at 1 go. Your all other service (toll-free) numbers suggest us to click on different number to get our work done, we are not sitting free for all this.
And please give a proper number where we can register our complaints at 1 go. Your all other service (toll-free) numbers suggest us to click on different number to get our work done, we are not sitting free for all this.
45 RS deducted from my account too for WWE Zone on my Vodafone number without any confirmation. I don't even know what this WWE zone is? I get up in the morning and get a sms from vodafone that I subscribed for it. Stop looting your customers like this. I want my money back.
regrading this WWE Zone. My Rs.21. balance IS cut. pls refound my balnce
mobile no-[protected]
mobile no-[protected]
Every month I get a msg from Vodafone saying that WWE ZONE has been activated and ₹90 has been deducted. I have deactivated it twice. It gets deactivated and yet the next month ₹90 gets deducted again!!! And this time... ₹49 has been deducted for some Lifestyle pack!! I have not subscribed to any of these. Neither have I clicked on any dumb ad!! So HOW DOES VODAFONE DECIDE TO SUBSCRIBE AND DEDUCT MY MONEY FOR IT?!? I am seriously thinking of switching to another provider if I don't get my money back and such underhanded schemes persist!!
Preetham Dsilva
Preetham Dsilva
I got 90rs deducted without any confirmation...Wtf?? I want my money back
They deducted Rs 51 twice for Gamezina and deducting daily Rs 3 for WWE ZONE...no confirmation.. Direct deductions...n i have not me subscribed to any such services!!!
It's this Vodafine or Yedafone?
It's this Vodafine or Yedafone?
I agree even I got 21 rupees deducted on my Vodafone number on WWE ZONE pack. I did message stop but my money was long gone.
RS. 45 deducted from my phone too. The customer service is terrible. They are stealing money in broad daylight.
Vodafone is really terrific service, they deducted 489 rs of mine and saying that something WWE service and not telling me even what I did so its deducted. They have started ISD services their own and deducted 90 RS, they just want money either way, I am leaving vodafone, suggest any better services in Gujarat.
Even I have same issue. I need my money money back. This is do unfair!
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
For me Rs 6814.2 has been deducted last one and half years.
They deducted WWE Zone and Content Download section.
Where i need to register complaints?
Also is it possible to raise complaint to TRAI on this issue?