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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 694

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P
puleen1
from Gurgaon, Haryana
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Unsubscribe

Address:Mumbai City, Maharashtra, 301001
Website:www.vodafone.in

I never subscribed the v videa video service but it gets subscribed on 28th april 2016. when i tries to uninstall it by following the instruction in the message and dialing and also tried sending "STOP" to 155223.it says that number is invalid and message is not sent .I am very much dissatisfied with this issue..i have been your loyal customer from a long time but this is forcing me to port number on some other network.
Thank You...
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S
satoskar
from Bengaluru, Karnataka
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Suspended the services

Address:Mumbai City, Maharashtra, 400095

My vodafone number is [protected], I received msg from Vodafone to make the payment to the previous subscriber i.e. Airtel & submit the proofs to us. As per the instructions, made the excess payment to Airtel & forwarded proof to mnppayment @vodafone.com on 24th April, 2016.
Still I am receiving msgs from Vodafone to clear the payment hence, on 7th May again I forwarded payment to Vodafone on the same email ID.
Regarding this...
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K
ketanvadnathani
from Ahmedabad, Gujarat
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About internet

Address:385555

I am a IT Professional people. I am using Vodafone service from long period of time. But a met with a bad experience from them.On 15th April 2016, i recharged 3G internet data plan of 1024 MB of rs 147.Near by 4:29 pm on 9th May 2016 i got message from Vodafone that i consumed 90% of internet data allowance and only 42.15 MB data is free to use. After the few minute around at 4:31 pm on same day i got message again that you consumed your...
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V
vinitsingh1992
from Jaipur, Rajasthan
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Customer care not supporting me

Address:Sri Ganganagar, Rajasthan, 335804

Last three of moths my mobile 3g network not connecting so i though last month port my number in airtel or idea but they call me and told that your issue with 3g network will resolve earliest. But nothing happens so i call Vodafone customer care(198), first person told me that there is no issue with 3g network in your place. When i ask to transfer my call to Vodafone 3g data service care he told me that this is your personal number so please...
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Address:Gurgaon, Haryana, 122002

My name is ramesh kumar and my mobile no. [protected] i request to my no prepaid to postpaid convert 250 rupees scurity already submit date[protected] but problam that my no. cant't postpaid. sir i request you plz help me i telling you[protected] ko mine fir se 150 rupees and My id Second time Submit kerva chuka hu but can not be procesed. Plz
vodafone brance okhla phase2 new delhi .
regards
deepak kumar
Wazirababbr...
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M
mejda
from Delhi, Delhi
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Harassment due to unjustified billing made by Vodafone

Address:New Delhi, Delhi, 110019

Dear Sir,
I would like to draw your attention towards my harassment due to unjustified billing made which was also agreed by Vodafone. Since Vodafone unable to provide me postpaid connection as promised in Feb’2016 (even within 7 days), I had withdrawn the postpaid connection request and asked to revert to my earlier prepaid connection after 7 days waiting whereas I was promised that connection will be made within 72 hrs. That was...
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A
abhia41
from Delhi, Delhi
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Network and Internet issue

Address:560066

Hello Team,

My mobile number is +91 [protected]. I am using Vodafone number from a long time. However facing huge network problems from last 6 months. I have been working in Whitefield, Bangalore since last 5 years in the same location. This is the IT hub of Bangalore. I have been recharging Vodafone 4G internet pack. The problem is that if I am accessing 4G network my number becomes not reachable. People who calls me can only...
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N
Namkaka1
from Mumbai, Maharashtra
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Money deducted again

Address:793001

Today again I got sms like this again
Due to insufficient balance your subscription for Fashionbunny service has been put on Grace period for 3 days. Pls recharge by that time.why do you still not solve the problemi cannot do recharge because of this please refund all the money that u have deducted why vodafone is like that now
please no more looting my ph no is [protected]...
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Address:New Delhi, Delhi, 110018
Website:Www.vodafone.com

Hi team,

My complan is for vodafone. I want to port my no so i have paid feb 2016 bill plus 100 rs more (850). 100 rs more i paid coz the operator asked me to do that.
I paid the amount on 26 feb2016 via paytm. I paid through credit card amount. But after payment i was continously getting calls and messages for bill payment.
Even few days latter i got message from vodafone that thank you for the payment. Still...
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R
Rajmani Mittal
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing related issue on vodafone number 9758222999

Address:Bulandshahr, Uttar Pradesh, 203131

Hello,
I am using vodaphone number for last 10 years. My number is [protected]. They have activated some random scheme on my number and sent me a bill of 3400 rs. When i called them they said, some one called from other number so we activated.
There are two things here.
1) how can they activate any scheme on my number when any random person will call from any random number. Did not they should verify with my number?br...
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N
nandunkj
from Mumbai, Maharashtra
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Not crediting my 178 rs back to my account

Address:Mysore, Karnataka, 571301

Due to delayed response from Vodafone I requested data plan activation twice for rs.178 twice on 2.5.16, rs.356 debited from my main account.Immediately I called customers care and given complaint to activate only 1 gb data and refund my another rs178 back. Your executive told me that money Wil be credited back to my account in 24 hours, one hour etc. I have called customers care four times, your people are cheating me no feedback from nodal...
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A
Amit Pandit
from Kolkata, West Bengal
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Value added services

Sir last time I reported same problem about unwanted value added services activated automatically on my no. last activated fashion Bunny, when I reported they simply answered it's a technical fault and gave my balance back. Again this time automatically movies pack activated and charged ₹60 when my phone put on charge. They called am subscribed that. This really embarrassing. Sir please resolve this problem because am in roaming and they...
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R
rajkumarthakur1
from Mumbai, Maharashtra
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Bqueen balance theft

Address:400703

I have been charged 90 Rs for a bqueen pack without my consent. Had just made a recharge towards my 3g pack and 3 hrs later I get this.
"Hello! BQUEEN pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.12.18.To deactivate SMS STOP to or call 155223(toll free)."
This is unacceptable as i have been...
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Address:Gurgaon, Haryana, 122017
Website:Vodafone.in

Hello,
I got a message from vodafone that i have activated value added services.
I was not even using the internet that morning let alone change my apn to activate any service.
I had similar transaction shown in my other vodafone number even though neither have i been using the sim for over 3 months nor did i activate the service.
Regards,
Malkiyat singh...
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Address:380016
Website:vodafone.in

Hi,
My cug plan changed without prior intimation and internet capping limit being levised on the same number, due to which the bill has increased immensly and even after speaking to customer care there has been response like that company can change postpaid plan and it was changed without prior intimation. My postpaid bill is increased tremendously.
This is really service, affecting the brand name by poor work....
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V
Vipul Sonker
from Mumbai, Maharashtra
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Activation of packs and deducting balance without consent

Address:712148

Recently, Deals Pack Weakly was activated and ₹35/- was deducted. Thought I did not activated such pack. It was done without my consent. Such irregularity is done by Vodafone and revert by customer care is, "we do not take any consent as the pack is activated over Internet".

Last time also two months ago same thing happened and when I threatened to complaint against them to TRAI they refunded the amount.

But...
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S
sarvesh.garg2008
from Delhi, Delhi
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Postpaid to prepaid request

Address:Hisar, Haryana, 125001

My Number is [protected]
I have requested to change from Post Paid to Pre paid on 20th April'16 itself. Till now, almost more than 15 days no action is taken on this request. The request is submitted at Hisar vodafone care. Will the request be processed or not? Customer service is poor at Vodafone...
If someone is there to ask people who will pay Bill of these Numbers when the request cannot be completed ....
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M
madhuri1995
from Mumbai, Maharashtra
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Block my no.

Address:Mumbai City, Maharashtra

Dear sir/Madam,


SUB:Issue block my no.


I madhuri vijay kocharekar. my compalint against vodafone head office which is may be in dadar.
I wanted to convert my airtel no. into vodafone no. with plan of 350 rs. and i already given my all document to them. but i told them when i want to convert it i ll tell them .but they already convert my no. into vodafone but now i dont want that. because...
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P
prakash_rajkumar
from Guruvayur, Kerala
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Postpaid to prepaid conversion

Address:Thoothukudi, Tamil Nadu, 628851
Website:www.vodafone.in

I have requested to change from Post Paid to Pre paid on Feb'16 itself. Till now, almost more than 3 months no action is taken on this request. The request is submitted at Tuticorin Vodafone Store. Now it is closed, when contacted the Mini Store "New Pearl Comm" no proper answer is given. Will the request be processed or not? Customer service is poor at Vodafone....
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S
subho.ece
from Bengaluru, Karnataka
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Incorrect and overcharges for last 2 months - call barred

Address:Kolkata, West Bengal, 743133
Website:www.vodafone.in

Hello officer,
Vodafone postpaid mobile number - [protected]
Circle - kolkata
Corporate cug connection
Amount payable - 511/-
Amount charged - 1500/-
Issue - all outgoing call is blocked for last 5 days

This complaint is against mr. Sourav dhar and vodafone kolkata appellate authorities who are just harassing me for the last 2 weeks, by saying something and doing something else.br...
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