Vodafone India Complaints & Reviews

Sir, good evening.
This is sundararajan from coimbatore. My last recharge date was 10/5/16. From that time cellular service provider company vodafone has debited some amount of money on the mobile no.[protected] under the name of value added services called 'follo pack'. On 17/5/16 also same amount of money was debited and the message says that this was activated by my request. Again debited on 18/5/16. It was not requested by me. They are debiting the amount again and again. I deactivated the service immediately, but the amount was not refunded. I want my debited amount to be refunded. Hereby i have sent screenshots of the message sent by service provider as a proof.

Thank you.
R. Sundararajan

I would like to inform you that i have an idea sim card and was working properly. Than before 20 Days i received a call from Vodafone And they give me the offer to port my idea sim to vodafone Now after completing all the details My sim work and receive call normally.But Before 15 days they cut my connection and when asked they replied that your connection is negative so i am not able to understand what the hell is this . Now please I dont want to continue with This Fraud Vodafone IF you did not give me proper revert that i will definitely take a strict step towards your fraud company. I have also that Recipt With Recipt no. Release my connection soon as possible

Hi,
i am using vodafone form past 14 months and this is the 2nd time i have been charged wrongly. My unbilled amount is above 5000 and as per customer care i have made some internatiol calls, which i havent . I have checked all my call logs and there is no such suspected number. They have stopped all my services and forcing me to pay such huge unbilled amount to reactivate it.LAst time i awas charged falsely for some roaming internet charegs and i was not in roaming for that billing cycle, they told me that they will refund if there is any mistake but not refunded a single penny.And above all my credit limit is 1200 that means i can not make calls if my bill exceed that and still its 5000. i have contacted customer care more that 7 times but neither i got and solution nor any help.

It got suspended without any intimation, when contacted vodafone office it was informed that i was not using sim since 2 months & has asked me to convert from prepaid to post paid - please note that i was receiving phone calls & did message on 2nd & 3rd may that means i was using the sim. As per instruction from vodaphone office relief road ahmedabad from mr. Tahir hussain i have converted the sim to post paid. When contacted customer care it was informed that it was not required to convert the sim.

I request to please guide me as the only option am having is to opt for portability

I recently moved from prepaid to postpaid customer and as suggested i took the 1 gb 4g data pack. According to the vodafone representative, after using up my 1 gb, i will be getting unlimited 2g data usage for the rest of the month for free.
In april post my data limit was consumed i was relaxed that i wont be charged for any further data usage. On the contrary i was charged rs 750 untill a certain data download and then it got free.
If i had known this fact about the pack i would have bought a higher data pack. I am sane enough to understand that the higher data pack would cost me 1/3rd of the rs750 cap.
This is clear case of mis selling of product. And i now regret changing to a post paid customer.
Further, vodafone employees are fraud enough to close my 2 complaints without a resolution or even calling me once to inform me about it.
I[censored]nresolved i'd pay my dues and move to some other service provider

My vodafone mobile numbers are [protected] and [protected](Kolkata circle).
On 1st May the requests were taken to change my tariff plan to SEP 149 N CUG and the requests numbers are[protected] and[protected]. But no change within the given time. Ater that I sent email informing that the plan has not been changed yet. Again a request was taken for the both numbers to change the tariff plan and I was informed that within a working day I'll receive a conclusive response but till now no response is received yet and even the tariff plan has not been changed. Now I am very disappointed . After that I am regularly sending email to know the status of my request but no reply even of a email.
Investigate the requests number :[protected] and[protected] and[protected] and[protected] and last correspondence is[protected] and[protected] .Please change my plan of above numbers to SEP 149 N CUG immediately as the reference number is [protected]

Im D.Dinesh, my vodafone number is [protected]. As I lost my mobile, I visited your store in Guntur at 7 P.M dated[protected]. I got new SIM for the replacement of older one. The representative said that the new SIM activation takes two hours. But the sim is not activated till now. I communicated your representative in Onlin chat, he/ she said that you have to visit vodafone store. why you people are making sim activation very difficult. Take this as a complaint, and activate my sim.

Vodafone has charged me for data which is supposed to be a part of my data plan. They are saying i consumed 100% of it on 20th april for which i never recieved any warning msg but on 30th april i recieved a msg saying i have reached 80% data limit of my plan. Vodafone is now charging for data used from 22nd april, which is part of my free plan. I raised a complain but they closed it without giving any reason.

I have got recharge my mobile no [protected] with rs 110/ on 15 may 2016 with full talk time. Since then i have not made any outgoing call any where. But it is not understood as to how rs 104.42 have been deducted from my balance of an international call whereas i have never talk on said call. Plz refund the deducted amount at your end to avoid any legal complicity.

I am using vodafone punjab sim [protected].. Vodafone ilegally deduct my 95 rupees by starting desitube service.. I never activate such kind of service... I request you to pl help me.. I want my 95 rupees back.. I also send you the message of service that is activated on my number by vodafone illegally and deduct my 95 rupees balance.. Message is below
Hello! Desitube pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted. Your current balance post service activation is rs.35.05. To deactivate sms stop to or call 155223 (Toll free).

Pl help me

Vodafone deducts my 99rs by applying vas services without my permission. And its customer care service is too poor. I talk with them last 1-2 hours but they just beatting around the bush and not connect me to customer care executive and i m very sick with that it not respond in positive manner so my complaint is to please refund my money. And contact me immediatly.