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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 697

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S
Santosh Kadel
from Thiruvananthapuram, Kerala
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Having speed issue in 3g

Address:Chennai, Tamil Nadu, 600079
Website:Www.vodafone.in

Hello my mobile no is [protected]. Every month i use to recharge for 1251 3g plan of 10gb unlimited. I use to recharge every month prior to my data expiry date... On 30th april my 10gb data got over... Today on 1may i recharge threw paytm recharge got successfully n 3g plan too got activated... But i m not at all getting the 3g speed. I called customer care executive they said that after ur last recharge expiry date that is on 8 may after...
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Rushna Faruqui
from Mumbai, Maharashtra
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Fraud and legal harassment by vodafone - cheating and illegal terms

Address:Mumbai City, Maharashtra, 400072

Vodafone is harassing its customers.
Vodafone is using fraudulent ways to charge its customers wrongly and using malicious and illegal ways.
I requested vodafone to de-activate my number 6 months back, which they have not processed till date. They have been sending me mobile usage bills every month, whereas i stopped using any of their services 6 months back. Since i did not pay the bill as i had not taken any services, vodafone...
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Aakar Ajwani
from Anand, Gujarat
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Misleading customer with services

Address:380054

I did an online recharge of Rs.59..The offer was full talk time of Rs.59 in Rs.59.
I got a confirmation msg from vodafone's no 140 but the balance did not show.
On checking with the customer care, they tell me its part of a scheme and its Core 2 balance which is not part of your main balance and validity is 7 days.
Now i have free minutes scheme and who uses text messages now, so i asked what can be done, but the...
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Litesh Mohandas
from Mumbai, Maharashtra
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Extra usage charges of rs 1260

Address:Thane, Maharashtra, 401107

Hi,

Myself litesh and i have been charged rs 1260 for mob no - [protected] in my bill cycle 28.03.2016 to 27.04.2016 for calling to 51717 for 90 mins as per the itemized bill which i feel is very ridiculous as i never called such number and least i never expected it from a company like vodafone. I have raised a complaint with vodafone customer care with request no[protected] as i see similar kind of complaints already been raised...
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H
honey 7420
from Delhi, Delhi
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Regarding bills

Address:New Delhi, Delhi, 110070

I am a vodaphone post paid customer, i have switched the network from Airtel to vodaphone because i was not satisfied with airtel customer care service, and my friend's advice, i have opted vodaphone. But in first month, i am feeling cheated because in my first bill, i have noticed that one local vodafone no ([protected]) which i added for free unlimited calls ( as customer care representative 's suggestion ), is not included . I have talked...
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Udayagiri praveen
from Mumbai, Maharashtra
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Activation of wrong plan without customer's consent

Address:Mumbai City, Maharashtra, 400051
Website:www.vodafone.com

Dear sir,

I am the corporate customer of Vodafone and I requested a change of plan from a monthly rental of Rs 666 to Rs 499 by mentioning the details of what I was expecting in the new plan( 2GB-3G data and 500 local+std min free). The corporate team of Vodafone has activated a different plan of rs 499 which has 1.5GB-3G data and 2000 local min free, which is of no use to me as my calling more of std than local. When I contacted...
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R
rakraj
from Mumbai, Maharashtra
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Vodafone red 1599 plan billing issues (mumbai)

Address:Mumbai City, Maharashtra, 400016
Website:www.vodafone.in

Hi,
I have activated red 1599 plan on my mobile number [protected] about 3 months back. As the plan allows sharing of calls and data on linked numbers, i purchased a new sim andto link it with the above account to share voice and data.
I tried from my vodafone app, which never worked for linking numbers, the linking works only from next bill cycle even though we do it any time of the current bill period!

Even...
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Rupesh Manjule
from Mumbai, Maharashtra
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Invalid charges posted on my bill

Address:421301
Website:www.vodafone.in

Hi i rupesh manjule using vodafone number [protected] since last 10 years but recently i received my bill of rs 1800 when called on customer care they say that i called on special number i.E 51717 and spoke for 72 mins first of all 51717 number cannot be called and speak on this number as these numbers are special numbers they are only for activating and deactivating services

Also the vodafone executives are not good in responding...
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Address:Salem, Tamil Nadu, 636001

Hi vodafone has been introduced data user prepaid customers have recharge rs.299/- assured gift 1.25gb and upto 10gb gift recharged to all recharged customer., so i could recharged to ( i never expected 10gb but minimum worth of gift data's are not yet arrived) my number is [protected] last four days before i did recharged ₹ 299 /- special bonanza net plan offer as per your app guidance and recharged with same as myvodafone app via, transid...
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S
sohanpriyatam
from Delhi, Delhi
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Rs.57/- has cut from my main balace of vodafone mobile

Address:Panipat, Haryana, 132106
Website:vodafone

Mob no-[protected]
I am a regular customer of vodafone .On dt.26.04.16 & 27.04.16 about rs.55/- has cut from my main balance.I have complaint about five times regarding this to your customer care centre, they told the above amount will credited soon but till yet there have no any fruitful action from your site .I have complain ed also in this website but no result came.As a customer i warned again rerturn my cutoff balance soon .If...
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U
uniqeshiva
from Chandigarh, Chandigarh
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Without notice outgoing call & internet barred

Address:Bhiwani, Haryana, 127021

I am postpaid Mobile user . I sent a message to 199 to activate internet plan 650FU to Vodafone on 08/04/[protected]@ 07:35AM. After one minute later I got a message at 07:36AM that your request for activation has been registered. The pack will be activated in 30Minute.You will receive confirmation SMS once request is processed. After three hour I started my Internet .On 07:AM on 10/04/2016 I checked my account about unbilled I shocked to see my...
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V
Vishal48831
from Kolkata, West Bengal
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Overcharging in bills

Address:Kolkata, West Bengal, 700007

I have been a customer of Vodafone kolkata circle since last 6 months. I have an activated 3G Data plan of 1.5 GB in my account. Today Morning i.e. 30th April 2016 i received a message around 4:53 A.M in the morning that i have crossed 90% of my usage limit and i am left with only 97.63 MB of data according to my plan. When i checked my vodafone app i.e a mobile based application provided by the company to know our current bill status it...
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S
sathya48
from Coimbatore, Tamil Nadu
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Fake promises about offers and very bad customer service

Hi,
I got new vodafone connection on last month by paying Rs.300.This is the first time i am using vodafone service. They sell the SIM by telling, there will be 3 months offer for Data service that is 1GB 3G data for Rs.169.Now i need to recharge my data service. But i couldn't find any offer like they told in shop.That dealership office was also in closed around 2 weeks. So, i tired to reach customer care . The lady who response...
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Address:600089
Website:www.fastrecharge.com

Respected sir,
i am varun from chennai... i paid my vodafone postpaid bill with my indian bank atm debit card ... but the transaction failed and the money was detected from my account ... till now the money is not reversed in my account. ..i already registered a complain in indian bank also and they asked me to register a complaint in billdesk... i request u to solve the problem at the earliest..
date of transaction:08/04/2016br...
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S
Shwetha123
from Bhubaneshwar, Odisha
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Unauthorized value added service activation

Address:Dakshina Kannada, Karnataka, 575001

I am a vodafone postpaid customer with mob no. [protected]. This is regarding a value added service hotshots activated on my phone which was not activated by me. I received a message which said i will be charged rs 49 for the said service in my next bill. This is an old grievance with vodafone where previously i have twice been charged for services not activated by me. I request for the resolution of this matter and cancellation of the charges...
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D
doremon
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Surrender number 8601804056

Address:273001
Website:vodafone.com

Dear sir,

I was using the vodafone number [protected] from last 4 yrs but now i shifted to abu dhabi so this is useless to me and when i visited to voda store for the surrender on 16/04/2016 they said number is block bcos it was not in use from 45 days even they charge all the bills.When i was shifted abu dhabhi in feb i requested them to surrender they didn't give me any proper solution and number was not closed and they charge...
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A
Aarti11*
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Vodafone services

Address:New Delhi, Delhi, 110007
Website:www.vodafone.in

Dear sir
I am dheerendra kumar mishra my postpaid number [protected] but today my outgoing call close i have call customer care but not good response against my problem i have[protected] live chat to vodafone he saya me not any issue kindly solve my problem earliest.On time verification completed .
And attached conversation live chat.
Good afternoon! I am vidhya. How may i help you?


Vidhya
br...
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Deepa18divya
from Gurgaon, Haryana
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Unexpected balance deduction

Address:122001

My contact number is [protected].
Last night unexpected balance has been deducted from my account corresponding provided number. It's pre-paid connection and approx. 80 rs. Has been deducted.
Also, i am not using mobile data, neither any internet plan is activated on my number. But amount 0.04 rs. Keeps on deducting from my account every 10 minutes. I already raised concern with vodafone customer care on 198, but didn't get...
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Urvil Trivedi
from Ahmedabad, Gujarat
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Poor 3g network of gujarat no 1 network

Address:Kutch, Gujarat, 370421

Hello

I am, facing 3g network problem of vodafone till last 1.5 month, i was also complaint in vodafone customer care 2 or 3 time but there is no satisfied replay of them . I am using continue use of internet pack, it takes too much timing or loading . I am annoyed by the use of this network. It needs to be update the location.

Kindly request to you please solve my problem as soon as possible.

Urvil...
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A
Amit Pandit
from Kolkata, West Bengal
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Value added services

Sir some value added services automatically activated by Vodafone on my sim. Every time I asked for how that happened, they simply answered that sir you did that. Then they deactivate the service manually. On 25 Apr am on roaming and it's around 5:39 am they activated a value added service called fashion Bunny and deducted ₹35 from my balance. No customer care no works in roaming. Even I didn't touch my phone how did that happened. When...
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