Vodafone India Complaints & Reviews

hi,
This is shahrukh memon here i had given my loop number to convert it to vodafone postpaid the executive of vodafone came took the document took the money and its been a month but the number is not yet ported.when i call vodafone they just say that you will get a call in 24hrs but nothing really happens.i even hav the reciept given by vodafone and the sim card the name of the executive who gave the connection is pooja waagle . i m very fed up with this kind of service of vodafone thought that the vodafone service is better than loop but think its all the same.please do the needfull.

Rs. 35 were deducted from my Vodafone main balance saying that biscoot.com service has been activated.


Although I didn't apply for any such service, and I am not being able to contact the Vodafone Customer Care regarding this.
Mobile No.- [protected]

Dear Sir Mam My Name Is Deepak kumar S/O Mr Ram Prakash Village Adampur Post heendee baghaila Distic Jaunpur Sir I Want To Block My Number And Find A Same Number [protected] For New Sesion I Want No [protected] Losted Number IS [protected]

I had recently visited U.S. and was carrying sim card of vodafone india no. [protected] , to keep in touch with my contacts and banks etc. with sufficient balance.
However, Since last few days I have started getting the error message “Sim card Registration failed”.

Plz. note I have been using this sim card for about a decade now and did not expect such rewards.
Plz. do help, advise the reason for the same, etc. and please enable re-registration immediately and activate it at the earliest.
Thanks.

Ph. no. : [protected]

sir 99 rupees has deducted on my no. [protected]. It has deduct on 4 october. I have not activate the 'select caller list' service. Please refund my 99 rupees soon

Hi i am Pritiranjan.
Recently i took a sim of vodafone. I made a recharge of rs .111. But, didn't got any recharge in return.So, i tried to call customer care executive. When i'm trying to call to vodafone customer care its in kannad language. So, i'm not able to understand.

Please change my customer care language to english and reply to me about the recharge details.

Regards,
Pritiranjan

Hello,

vodafone has charged me against data usage while I had activated 98 rs pack on my number but thay send around 5000 bill against that data usage.
While I had confirmed twice with customer care and they said that you will get benifits on the said pack.

________________________

Vodafone Mobile Connect (12.09.12 to 02.10.12) 68.60
Vodafone Mobile Connect (03.10.12 to 02.11.12) 98.00
________________________

now they says that the bill is against vodafone live which i had used, now customer care says Vodafone Mobile Connect is for desktops and android mobiles.
now they send itemized bill which says that i had used Vodafone Mobile Connect and vodafone live and sometime connection was from Vodafone Mobile Connect and some time by vodafone live. now how it is possible and they are unable to explain that thing

so please help
This is corporate connection plan

Thanks,
sachin bhadauria

I recharged my prepaid number [protected] from the site vodafone.in with Rs.60 through SBI net-banking. Although the money was deducted from my account, i didn't get any recharge amount on my number. SBI Ref. No. IGD2517330.

Dear sir,

mera vodafone ka no. baar baar band kar diya jata hai
or mujhse kaha jata hai ki aapki company ne band karwaya hai
plz mera no. [protected] chalu kar diya jaya

Thanks
Udit kumar
[protected]

Dear Sir,
I have a blackberry device 8520 which i was earlier using with Vodafone service now i have change my service provider and i requested so many time in customer care of Vodafone to release my BB PIN from them so that i can use the same mobile to other service provider earlier they have given me service registration number [protected] and asked me to wait for one week then after one week i called and asked for same complaint they denied.
My BBM pin number-273B8386
MOB-NUM-[protected]
OWNER-MAHESH IPTE

I got registered DND second time on 10.9.2012 for all the commercialalls and messages. First I got DND registered long back but I don,t remember exact date. My mobile No is [protected]. Still I am getting these calls and messages. Pl look into it.

Hi,

The worst network i ever used is Vodafone. My network disconnects every 15 mins nearly i have made around 15 times calls to customer care.

1st solution provided by them is to change my SIM card, which should be my last option. After i explained them dozens of time finally they found their

is some issue network and logged complaint on 30.10.2012 but still no one responded. My monthly bill wound be normally Rs.400 to Rs.800. I have

activated GPRS which cost 1 GB Rs.98 per month.Vodafone postpaid don't have have any option to check MB used, only option they provide is to

check with customer care. Customer care executives will not have update for current date, he will have one days before update.

They are finding possible way to take money from customers. My monthly Vodafone bill wound be around Rs. 400 to Rs.600. This month it

crossed around Rs.2800, reason provided by them is i have used i have used 250 MB which cost 1MB=10rs. I have checked with customer

executive on 29.10.2012 he informed that i have used 1GB 2 MB, so it wound cost 25 rupees extra, after 29.10.2012 i haven't used gprs itself since i

crossed 1 GB, but after bill generation i found the cheating.

dear sir,
It is kindly requested to please sent the call details from the date of activation of Sim to 30-9-12 of my Vodafone mobile no[protected] used by my daughter...
thanking you.......

I m using Vodafone([protected]) Internet Blackberry Plan 399 which is unlimited downloading and Uploading Plan. But since two days I m noticing that my Internet is not working properly and when it works a bit, my balance starts deducting at quick interval. I have called Vodafone care (rekha,ajay ,sachin,madhu,mohsin etc)for more than 7-8 times on 198 but every time the person gives different foolish reasons. I have request many time to transfer my call to senior but the senior are also not listening to me , they pretend that its my fault every now and then. Even I visited Blackberry service center as per they said but nothing happened as Blackberry person said this complain is not from our side contact Vodafone care, So i visited Vodafone care Store in Santacruz W and met Vijay their, He saw my mobile and did some configuration and said now I guarantee you that your balance will not be deducted in future. Never the less as I left the Vodafone care office ,just after half an hour again my balance started deducting. I m fed up .Now the Vodafone care 198 are not ready to talk to me properly and even they are not ready to take down my complain.
I hope my request will be entertained soon.

Mobile Number: [protected]

my phone number is [protected]... i need my outgoing call details of my number from november 5th 2012 to october 2 nd 2012 to mail email id bhalodi.[protected]@gmail.com in urgent

Hi i m Rohit,my Vodafone post paid no getting unnecessary usage charges so please rectify

Hello Sir,
I am facing serious problem in getting the mobile network signal inside my home. I had to come out of my house to Open Area to get the signal. It caused inconveniences during night times and very risky for others.

Please take proper action to boost the signal at my place.

Thanks
Sathish
[protected]

I Harass to miss call of other country phone by day night many miss call
Today I have requested to vodafone Customer care for stop incoming ISD call.
but not positive reply receive. I am very harass to same. please need your help.
regards,

Mukesh Acharya / C/o Tanvee Nimavat.
Gandhinagar (Gujarat) (M) [protected]

Worst experience having Vodafone Service.

Vodafone has automatically activated GPRS Service without my confirmation and has been charging me for the last 3 months.

When I called Vodafone Customer Service Call Center which is located at Andheri to enquire about the charges applied for the GPRS service I was informed that this service was activated on 30th June by Anil (Agent who took the call) and on further questioning that how did the GPRS service get activated on my connection he had no answer to give and said that the systems are not updated so cannot tell me that and will transfer the call to the supervisor.

The call was kept on hold for 20 mins and then disconnected by the agent from Vodafone. So I called again and spoke to Bharath told him the entire story all over again and he also did not have answer to my question and again transferred the call to the supervisor. I told him very clearly that you will not my call on hold because you people disconnect the call after sometime. My words fell on deaf ears and still put me on hold to transfer the call to the supervisor, this time I was on hold for 12 mins and again the same thing the call was disconnected.

I called for the third time and spoke to Paresh and told the entire story to him all over again as there were no notes by the previous agents as what was the call about. They only mentioned that the call was disconnected while transferring the call to the supervisor. Paresh informs me that this service may have got activated by mistake, which such a silly answer is given. To get this service activated either you have to give a request over the phone to the customer service agent or send an SMS then how come this service was activated and also charged me for it.
Paresh then took the responsibility of arranging the call back within 4 hrs from the supervisor/Manager and gave me the reference number[protected].

However I have not received the call back yet and it is more that 48hrs now. This was done again to avoid my call because they did not have answer to my questions asked.
Vodafone is not at all happy to help as it says in its ads. No one at Vodafone is responsible enough to handle this issue.

They just trying to run away from the situation and charge me for the service which I have never requested for.
Vodafone charges 0.50p/3min to call customer service and provide no help other than disconnected the calls so that the customer calls again and again so that they revenue from that.

This was extremely disgusting experience with Vodafone and I will now tell people about this experience so that you do not get customers to harass like this.

It was completely waste of time and money by calling Vodafone Customer Service.

I hope some action to be taken after this at least

Regards,

Stella

we get usually miss calls and the message format which can not be opened from following no[protected] ,[protected] ,[protected] ,[protected] in odd hours too as these days there are many cases of isd call theft so i am really concerned please just take suitable action my no is [protected].