Vodafone India Complaints & Reviews

Trust me I am really felling helpless and frustrate to have a provider like Vodaone !!

I am using a number[protected] which belongs to Vodafone. I had marked a complain regarding DND on 1st of Sept. Today i got the resolution that i had given a wrong number and time of call, that's why there is not action to be taken in that regard. Sir can you guys check my voice recording that what number and time i had mentioned there because i had given that number and time from my phone. otherwise also they told me that particular number belongs to Airtel and believe me the number which you guys are sauing that its AIRTEL was selling me caller tones on VODAFONE ( it Was saying to activate this caller tone press 5 *types* ) .
OK that's fine, for a min if i believe that particular number is from Airtel, then my question is, at least 5-10 call in a day i receive from that type of prefixed number and i.e : +[protected]**** and all the calls are automated IVR calls. you can check my call records that how many call do i get in a day and all the calls offer me vodafone recharges( and that too my number is postpaid), to activate the caller tone, to get this service , to get that service etc. Now i get a call from one of the executive([protected]) mentioning that they were not able to resolve the complaint till date and they need another 7 working day.

Can anyone please look into the matter and the calls frequency of the call from the number mentioned above. Please do the needful else i will be left with no other option to port my number to some other service provider.

For your Reference I am mentioning the latest call time and the number from which i received the calls

+[protected] at 1:44 PM 10th oct
+[protected] at 10:58 AM 10th oct
+[protected] at 10:44 AM 10th oct
+[protected] at 9:19 AM 10th oct

+[protected] at 4:45 PM 9th OCT
+[protected]:20 PM 9th OCT
+[protected]:52 PM 9th OCT
+[protected]:24 PM 9th OCT
I just have record of call up to 1:24 PM Oct 9th other wise there were 4-5 more calls are there.

Boss now you tell me what do i do !!


Looking forward for a solution ASAP

Regards
Neeraj Yadav

Hi,
Around 10 to 15 times I have contacted Vodafone customer executives by visiting store, by calling them on there customer service and over mails but my "Billing cycle is not being changed", currently my bill cycle is dated as 12 of month but I want it to be changed as 1 of every month so I could pay off it on time but there is no initiative taken from Vodafone regarding this complain, more over every thing at the last conversation they have simply denied to change so, as they are not authorized for manual nonintervention and been suggested as over this you can drop your connection as well.

Ankush
[protected]

dear sir,
sir, mera mob no. hai [protected]. is no. pe muze other mobile numbers pe 1.5 p/sec. coll charges lagta hai. maine costmar care se is bareme bahutbar complaint ki magar. muze yah bat kehkar tala gaya ki maine STD coll kiye hai lekin maine unse bar-bar kahta gaya ki maine koi bhi STD COLL kiyehi nahi. Aaj subah maine customer carese baat ki to unhone yah kaha ki aapke colls ki dare TRAI ke niyamo ke anusar hai. aap muze bataiye ki yah niyam kya mere akele ke liye hai? Bakike vodafone grahak keliye other mob no.par 1.2 p/sec aur merehi number par 1.5p/sec kyu? yah company ka bhedbhav nahi kya? Itnahi nahi maine jab portability ke liye request bheji to meri request reject kar di. ab aap hi bataiye ke mai kaha jau?
meri aapse request hai ki meri pareshani par aap jarur gaur karenge aur meri pareshani dur karenge.
thank you very much..
aapka aabhari
Suhas Bhagwat
Paratwada dist. Amravati.
mo.no. [protected]

Sir,
My mobile no. is [protected]. This is prepaid connection, from which Rs 15 has been deducted . I would like to know for what the same has been charged because I have not been opted any service and now I am getting so many calls from the caller tune which I dont require and stop the same.
So, you are requested to please confirm the same.

Company has converted my prepaid connection to post paid connection through the executive of Global Direct, (C. D. House Gr. Floor,Unit No. 1 & 2 126, Mathuradas, Mill Compound, N.M. Joshi Marg, Lower Parel, Mumbai - 400 13) the plan of 299/- that includes 350 local/std min, 200local SMS free but the company start charging me from the first sms Rs.1/- thats the reason i do not able to use SMS service and after several calls the executive is not solving my problem and providing the solution that i have to recharge for Rs. 35 every month to avail the service of free sms. if i am paying for 200 free local sms in the package then why I am not able to use the free sms.

Rakesh Kumar

SR No: [protected] was registered by customer care only after confirming it was wrong billing, but it seems to be closed without reversal of charges towards free 1GB 3G data usage.

The promotional offer of 1GB 3G data usage was given and I was informed that I should cancel it on 30-sep, so that it I will not be charged in the following bill cycle.
Have called customer care and deactivated the free offer on 30-Sep, 2.15 PM.

What seems to be problem in reversal of the wrong billing towards free 1Gb 3g data usage.

******Reply I got******

Dear Subscriber,

This is in response to your email dated 05-Oct-2012 regarding the concern raised for your mobile number 9884xxxx.

We would like to inform you that Special number call charges of Rs. 1,044.74/- have been levied correctly in the invoice dated 01-Oct-2012.

Hence we regret our inability to provide any waiver for the invoice dated 01-Oct-2012.

my no.is [protected] i want to get my call history from may 2010

Rs 30. from my Vodafone Prepaid number [protected] has been deducted by activating mehfil e timepass on 05 Oct WITHOUT my REQUEST & CONSENT. I complained to the customer care and they said that they have lodged a complaint and the amount will be credited back, but it has not been done yet. Pathetic company who is getting consumer money by such lousy means. I am gonna file a case in Consumer Court.

Hi,

I have taken a vodafone karnataka prepaid sim still it is not activated even after submitting the proof for 3 times. I came to know that my id proof is getting rejected due to more than 8 connection on my address. The dealer scanned & made copies my documents and sold 8 sim's. Please help me to cancel all those sim s as it would cause me problems if somebody use those sim s for illegal use.

sir, i request for out going call detail for september of mob no. [protected] on oct 4- 2012. charges Rs. 49 deducted from my ac. and i received a message from vodafone network that service has been activated but till
date i have not received the call detail pl do the need ful and send me the call detail at earliest because i require this very urgently, my email id is [protected]@rediffmail.com thanks.

hi,
This is shahrukh memon here i had given my loop number to convert it to vodafone postpaid the executive of vodafone came took the document took the money and its been a month but the number is not yet ported.when i call vodafone they just say that you will get a call in 24hrs but nothing really happens.i even hav the reciept given by vodafone and the sim card the name of the executive who gave the connection is pooja waagle . i m very fed up with this kind of service of vodafone thought that the vodafone service is better than loop but think its all the same.please do the needfull.

Rs. 35 were deducted from my Vodafone main balance saying that biscoot.com service has been activated.


Although I didn't apply for any such service, and I am not being able to contact the Vodafone Customer Care regarding this.
Mobile No.- [protected]

Dear Sir Mam My Name Is Deepak kumar S/O Mr Ram Prakash Village Adampur Post heendee baghaila Distic Jaunpur Sir I Want To Block My Number And Find A Same Number [protected] For New Sesion I Want No [protected] Losted Number IS [protected]

I had recently visited U.S. and was carrying sim card of vodafone india no. [protected] , to keep in touch with my contacts and banks etc. with sufficient balance.
However, Since last few days I have started getting the error message “Sim card Registration failed”.

Plz. note I have been using this sim card for about a decade now and did not expect such rewards.
Plz. do help, advise the reason for the same, etc. and please enable re-registration immediately and activate it at the earliest.
Thanks.

Ph. no. : [protected]

sir 99 rupees has deducted on my no. [protected]. It has deduct on 4 october. I have not activate the 'select caller list' service. Please refund my 99 rupees soon

Hi i am Pritiranjan.
Recently i took a sim of vodafone. I made a recharge of rs .111. But, didn't got any recharge in return.So, i tried to call customer care executive. When i'm trying to call to vodafone customer care its in kannad language. So, i'm not able to understand.

Please change my customer care language to english and reply to me about the recharge details.

Regards,
Pritiranjan

Hello,

vodafone has charged me against data usage while I had activated 98 rs pack on my number but thay send around 5000 bill against that data usage.
While I had confirmed twice with customer care and they said that you will get benifits on the said pack.

________________________

Vodafone Mobile Connect (12.09.12 to 02.10.12) 68.60
Vodafone Mobile Connect (03.10.12 to 02.11.12) 98.00
________________________

now they says that the bill is against vodafone live which i had used, now customer care says Vodafone Mobile Connect is for desktops and android mobiles.
now they send itemized bill which says that i had used Vodafone Mobile Connect and vodafone live and sometime connection was from Vodafone Mobile Connect and some time by vodafone live. now how it is possible and they are unable to explain that thing

so please help
This is corporate connection plan

Thanks,
sachin bhadauria

I recharged my prepaid number [protected] from the site vodafone.in with Rs.60 through SBI net-banking. Although the money was deducted from my account, i didn't get any recharge amount on my number. SBI Ref. No. IGD2517330.

Dear sir,

mera vodafone ka no. baar baar band kar diya jata hai
or mujhse kaha jata hai ki aapki company ne band karwaya hai
plz mera no. [protected] chalu kar diya jaya

Thanks
Udit kumar
[protected]

Dear Sir,
I have a blackberry device 8520 which i was earlier using with Vodafone service now i have change my service provider and i requested so many time in customer care of Vodafone to release my BB PIN from them so that i can use the same mobile to other service provider earlier they have given me service registration number [protected] and asked me to wait for one week then after one week i called and asked for same complaint they denied.
My BBM pin number-273B8386
MOB-NUM-[protected]
OWNER-MAHESH IPTE