Vodafone India Complaints & Reviews

I have not authorised any activation of vas services. Last month i was alerted that i was subscribed to two services which i promptly deactivated. This month i was alerted that i am subscribed to a service dotbot which i have not authorised. I have deactivated it. However i am very disgusted by vodafones sneaky tactics to earn more money from unsuspecting customers. If this happens once more i will file a case with the consumer forum. Please...

I am not happy with the services given by you & your call centre team. Last two days I am trying to know why my unbilled amount has been increased for that I am connected to your call centre on 2nd Jan 16 on 10:47pm & 3rd Jan 16 but not got any satisfactory answer. I think the person who is taking calls are not interested in answering our query n they are just entertainment to customer by giving unwanted answer by holding the line again n...

This complain is with regards to the inconvenience caused due to negligence from the company’s end. I had changed my Vodafone Post-paid plan from 399 to 499 Corporate plan in the month of June 2016. For which I didn't receive a bill. And there was no further communication on my pending bill nor I could see any outstanding bill on my Vodafone app. Suddenly, on 16-Jan-2017 I received a message stating I haven't paid an old bill and hence...

On 16th January 2017 at 9:07 am I got an SMS from vodafone regarding request for activation of DOTBOT scheme and my balance of Rs. 17 was deducted. I'm still getting SMSes regarding the scheme. The latest SMS mentioned refilling my balance to activate the scheme. I feel like if I add some more balance it would get deducted automatically for this DOTBOT scheme that I did not apply for.
I have not activated any such scheme and my balance...

35 Rs from my balance have been deducted on the name of some vodafone DOTBOT. I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the services Vodafone provides.Every other day there is some drama going on.
Balance gets deducted for incoming calls in the local network, customer care abuses.
And now customer care is also not responding.. Not even picking the call. every other...

I have received a message in Vodafone activated a DOTBOT pack on my number without my prior concern.

7th and 15th January both date you deducted amount of 35 rupees each.

I will port my number if this doesn't gets resolved.

I want this service to be removed from my number and my money back. My Prepaid Number is
[protected]

- Gopalakrishnan
[protected]...

Hi everyone!!! I took a postpaid connection before 15 days ago now it's about 15 days after there is no network in sim since 15 days ago so i am facing a problem i am not able to talk to anyone since 15 days REALLY IT"S VERY pathetic and very harassment services so anyone who is planning to take a new connection plz be aware it's fraud. COMPLTELY FRAUD!!!...

I didn't request for any services. I don't know what is dotbot sevice. This is the seventh time happening. I have written a complaint to Vodafone care. But I always get the same reply as don't click pop-ups.

Below is the reply I got from Vodafone,
"Primarily, downloads are initiated while the user selects or clicks on the advertisement pop ups while browsing in the handset.

Such pop ups are a part of...

Hello
This is to inform you that my [protected] is my personal number and had port this number to vodafone 2 month earlier, with 20 days they barred my contact number without any reason and they had mention wrong comments on my number detail, and after a long process of mail and walking to their store and i discuss with them that i'll not pay bill of those days when my number was not active and they say yes, after that they unbarred...

Unauthorised deduction frm DOTBOT service.i never found any service in my phone...aft recharge 35rs was deducted..dis has been done constantly for three four times.. customer cal service is being rude wen askd abt dis...my phn was switched off fr one whole day..and dey say tat i activated d service on tat particulr day 8.50 p.hw is tat possible wen a phn is switched off...fully fraud services.. i want my money bck .else i ve no option changing...

Very very worst service and cheating the customers.
If really taking care customer let me resolve my issue....

Dear sir

my mobile number [protected] my number 5year old Vodafone good network coverage sector 23b h.no 1521 Chandigarh but Vodafone lunch
4g network in Chandigarh ofter 4g lunch Vodafone 2g signal very down in sector 23b h.no 1521, but Vodafone not any help me please solve my problem i call Vodafone customer care but not any help if not not not not...

I have taken a postpaid sim on nov 31st 2016.they told it will be activated in 2 hrs.severel 2 hours went that sim didn't got activated.everytime I approach them they will be telling me no ur sim card is changed.like this 4 times they gave me diff sim card.finally one fine day after 10 days my sim got activated.i already surrendered my prev connection so 10 days without any mobile service then after that some 15 days went and they charged...

Hi,

I am a vodafone customer for pas 4 years and I'm using 888****7701 and normal my bill range not more than 500Rs that too in rare circumstance (If I am in roaming).

This month my bill is 863.30 due on[protected] and when I check the details it's showing me I've called on 13 Jan at 17:57 on a special number 51717 for 36 min 10 sec and I was charged Rs. 504/-

This is not true I've never called...

I am Umesh. Just now I received message from Vodafone that, Hi! Your subscription to deals pack weekly service has been activated. The service will get renewed on[protected]. To deactivate SMS STOP to or call 155223 (tall free). Rental of Rs. 50 has been deducted."Why deducted? I have not requested for that. Why u people are cheating us? Do u want I shall discontinue this connection? Immediately return back the deducted amount of Rs.50....

Hello,

My name is Anil Mehta available at [protected]@gmail.com e-mail. I keep getting bills from the "Vodafone company" with the title for example "[IMPORTANT]: Your Vodafone E-Bill for Mobile:75XXXXXX56 (Account No:[protected] for the Month of January'2017".

The peculiar aspect here is that I am not a customer of the company and I have sent them many e-mails of the same. I have told them on several occasions...

Sir/Madam,

I have been charged for Value Added Services which were activated without my permission for number [protected]
VDS ULTRAMOVIES Rs 5
Video Dictionary Service Rs 35. and renewal etc.,
We get a message to reply with STOP to deactivate. But the SMS does not work and we are asked to reach out to customer support.

I have asked the customer support for the reason but am not convinced...

On 17/01/2017 i received a SMS that Mazaa Mobile pack was activated on my number [protected]. I had not opted for such pack. Without my consent how you are activating such pack. and charging me Rs 99/-. I am writing the e-mail before sending SMS to stop such pack. If you charge for sending SMS then i had to go to TRAI for such forceful deduction. I hope that the amount to be charged for SMS and charging of Rs.99/- will not be there....

Team,
I have changed my sim card to Nano from Micro on 08 Jan, 2017 Sunday with the Vodafone connection [protected], from the date I'm not receiving or not able to send any text messages from my phone. I have already raised this issue several times through customer care and through the Vodafone outlets, but this issue was not answered properly or cleared.
This is one serious offence that I'm not receiving the paid service which...

I have been victim of wrong billing from Vodafone for the last 2 months with absolute no response from their Nodal Officer also. I marked several reminders to the Nodal Officer seeking solution but in vain. Attached below is the mail and the wrong billing induced in my bill for a "Stopped" service :

To Nodal Officer :

My vodafone number is [protected] and i chose to write to you, as my relationship with Vodafone...