Vodafone India Complaints & Reviews

I was having balance of 422 i tried to rcg of rs 169 it was shown pack is not available than i recharge of rs 199 it was done alone with 199, 169 was also deducted . When i complaint them they said they cant refund the money as my 169 pack was overwrite with 199 pack. If my 169 pack was activated then why they show me pack is not available. I want my money back as i am a student i cant waste my 169 simply....

Dear sir,

I am using vodafone number with 999 plan postpaid.whenever i use internet i first check free available data according to the pack by dailing *111*1*5#.I did the same thing last month and found available data every time i checked, but now coming to the bill of month march-2016 i found data used from 1st to 13th march was charged.I didnt recieved any alert regarding the excess usage of data.please resolve the issue...

I came marketing call from vodafone co. Which is no. [protected]
And saying very badly, compare with my current network using me . I say don't want vodafone service bcoz my network best than u but he forced me .And talking with bad word. Plz co-opearated with me...

Dear sir,

I recharged my number with 147 datapack.

According to trai, i gave stop sms to 1925 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. .According to trai, start or stop is meant for internet usage in main balance & not for data packs.For using data packs, its deemed to be restricted to the specified data volume or the specified period...

This is to inform you that my telephone no- [protected], is a prepaid vodafone number. I live in Baruipur, dist:- South 24 parganas, Kolkata-700144. From the last three months huge balance from my internet is been deducted. Whereas I am not using internet to the extent the balance is deducted. I was having balance of 5000 mb, and I was shocked that in one day my whole balance was deducted. At night time I keep my net offline but in morning...

Respected sir, with due respect that we are the residents of B-3 block, Paschim vihar, new Delhi-110063. Our neighbour Mr. Rajiv jata R/O B-3/304, Paschim vihar, new Delhi has installed Vodafone Mobile tower on their roof top. The said building is situated in densely populated residential area but also there is a school near by it. And according to the guidelines of hon'ble Delhi high Court and MCD, no mobile tower are not allowed at residential...

Hi,

I called Vodafone customer care number 198 to discontinue "Live Tv" pack which was activated from Vodafone without my permission so I called them 1st time on the 22nd April 2016 but that IVR said that you can't connect to Vodafone Customer care and then after 3-4 times try I called from my father's mobile no and it's gets connected to Customer care on the first time and they have deactivated the service but then I asked...

Dear sir,
I recharged my mobile number with rs. 147 datapack on 25 april 2016. Then i messaged stop to 1925 to stop the data services beyond my datapack. But they also deactivated my data pack also saying that now it has got lapsed. I have not used it a bit but they lapsed it.
But as per trai they cannot deactivate my existing datapack by this sms.
They are not reactivating it and it has gone lapsed.
So request...

I am getting missed calls from Vodafone UP east, India network from the below numbers, when i return call back they are talking vulgarly & they are giving missed call for every 5 min. Please take action on this.
a female is lifting if i call back she is saying hello hello every time & talking in Hindi & repeating same words every time.
to the last two numbers they are talking vulgarly if call back.
from last one month...

Sir mera sim kuchh mahino se band tha jab ham sim mobile lagaye to usme network to aaya lekin use band kar diya gya hai aur us sim ka number mai bhul gya hu jiska sim card no.[protected] HLR1 SY hai...

I have recently used portability on my airtel number [protected] and switched to VODAFONE, that was my huge mistake.
Its been more than 4 days Outgoing, sms and Internet services have been stopped because of Verification. I got call from Verification dept on 19 April, 2016 he told me that he will be coming to my place but he never came and on Thursday.
I got message about verification and asked me to call at [protected] and [protected]....

I went to customer support center fro converting postpaid to prepaid and there i cleared all the dues and my number got converted but next month i got bill for postpaid connection, i tried contacting vodafone customer representatives but to no avail, so i wrote a mail and got only automatic response that they will contact me in 1 day, and i have written mails multiple times but they do not even care to contact. And all i have been asking...

This is to inform my balance deduction without my consent. Previous week 35 rupees was detected for juice pack and this week 75 rupees for glam pack and & another 75 rupees for channel pack
I did not activate any pack. When i call vodafone agents and nodal executive (Saranya), initially they agreed for refund and then they dint provide proper reply and denied the refund request. I request you to take action on this and refund the deducted...

Hi,
I have this postpaid no. And getting overbille from last 5 months.+[protected]
Also bill is not sent on my email id

[protected]@gmail.com

Please arrange to send the bill asap.

Thanks...

Vodafone Number : [protected]
Broadband deactivation date : 19 Jan 2016
Note : Deactivation confirmation email from Vodafone received on 21 Jan 2016 and all pending bills has been paid.

Issue : Connection has been reactivated without customer knowledge and bill has been generated for month(s) of Feb/Mar/April .

Steps Taken : Called vodafone customer care and informed the same. Customer care executive...

Hi,
I have already raised complaint so many times regarding high bills. Anyway this time i am getting high bill due to net . Last month i ask customer care to active 3g on my number after that . For 3g also it is showing so much consumption. In every 10 min i get a message that i have used 300 mb, 250 mb etc from you bill cycle. Earlier this much was my monthly consumption. You can check my previous bills from records. Moreover, when...

I have a post paid connection with vodafone since 6th july, 2011.I was using a local plan of rs 299 till i was in bangalore but when i moved out of bangalore in june, 2014 i started using a roaming plan.
The problem arose in dec 2014 when the network disappeared, inspite of me trying all odds the network was showing emergency calls only, when i came back to my native place from delhi the network reappeared again so i called up the...

Sir my mobile no. Is [protected] suddenly my no. Is being closed/off by vodafone.

Please note that i have taken this connection 3 years ago in mumbai.
When i shifted to rajasthan i called your customer care to please change my circle to rajasthan and i do not need the old plan.

They did not changed my circle and afterwards i also told to customer care that i requested several times to change circle then...

Puk locked my sim [protected] and i visited nearest vodafone store address - nachan raod, 176/167, benachity durgapur, west bengal, 713213 but store man replaced new sim purpose charges rs.300. But vodafone company's rules new sim charges rs. 25. So i request illegal charges, please legal action at that store against....

My complaint number is[protected]. Please check it, i had been calling since 19th april and still my problem is not resolved.
This is the pathetic service ever seen.
I had been making calls on behalf of my friend in australia since 19th april, on an average 30 mins every day i loose with customer care service of vodafone.
I am really feeling good that i use airtel and not bull promises of vodafone.

My...