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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 701

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J
j@@@j
from Mumbai, Maharashtra
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Glam doll pack activated without my permission.

Address:Pune, Maharashtra

Without my permission glam doll pack activated on my number and it's rental will be charged Rs 75 in the bill. I didn't requested for that. Actually I didn't know about this pack. I have received sms about it's activation without any request there is mentioned that as your request. If this amount charged there are so many options like portability, to closed all the numbers of Vodafone which are in using by me....
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Address:Bangalore, Karnataka, 560098

Hi vodafone team,

I am here due to high mental trouble from you guys i have gone through..

I have been using your sim from past 1 yr & my hubby from 5 year more...

Here i am speaking about my sim number [protected],

This is unclosed issue from dec2015 even after so many days your not able to settle issue so u can judge where u stand


1. Dec i dont remember...
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Payal Muzumdar
from Mumbai, Maharashtra
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Vodafone number 8879418816

I had submitted a disconnection request on 01 April 2016. Despite this I received a bill of Rs. 3, 882/- for January and February 2016 on 18 Mar 2016.
After which I paid the amount to Vodafone and again submitted a request for disconnection.
Despite all this they have again sent a bill of Rs. 1974 on 19 April 2016.
The bill claims that there has been usage of data while I have not used the dongle in this month at all.br...
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Y
yasir arafat 12
from Mumbai, Maharashtra
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Extra bill charged by vodafone

Address:Mumbai City, Maharashtra, 400070
Website:www.vodafone.com

Worst customer service. executive aren't trained properly to make calls to the customer.
They are charging extra for value added service which is not been use by me.
i think company is in loss that's now they are bluffing the customers and taking extra money from them.
Inspite of lots of complaint done in their customer care service they arent taking the issue seriously.
The executive do not talk properly to the...
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S
Sridevikode
from Ernakulam, Kerala
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Fraudulent charges/deductions

Address:Ernakulam, Kerala, 682020
Website:Vodafone.in

Vodafone has been activating random services which I havent even heard of and deducting amounts from my prepaid balance without even intimating me. I only found out when they tried to deduct and there wasnt wnough balance on my phone. I immediately deactivated the service and called vodafone customer care. They said they cant do anything about it and when i said i wanna talk to the senior executive, the customer care representative disconnected...
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Address:Jaipur, Rajasthan, 302020

Vodafone india — qawwali service activated automatically and amount charged was reimbursed once after registered complaint in customer care. This is the incident of march 2016 for my number[protected] . Rs. 90/- i had been charged for the service i didn't subscribe for and it was activated automatically.
Now they have charged me for the same & this time customer care people are refusing to reimburse the amount.
Above...
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S
Sridevikode
from Ernakulam, Kerala
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Fraudulent deductions

Address:Ernakulam, Kerala, 682020
Website:Vodafone.in

We need a controlling authority or body to have a leash on these service providers like vodafone. They deducted 49 rs frm my prepaid number without intimating me and i only found out a week later when i got a msg frm them saying that tge 2nd week deduction of 49rs wud be taken the next day. I immediately deactivated the service and called vodafone customer care, and they said they cant do anything about it coz this was deducted because i...
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A
Ashokjee
from Bengaluru, Karnataka
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Getting a problem for disconnection from 11.04.2016 to till date.

Address:560097
Website:Vodafone Service provider

To whom it may concern

I am using a number [protected] for last 8 year since 2008 in Bangalore state Karnataka but since i came down to Hyderabad on 11.04.2016 for my business purpose and even i have taken nation roaming plan also i am getting a problem from that day only my mobile conection got disconnected and even i called them and check why my number has been got disconnected they say sir your amount is overdue so it is...
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6
6cash
from Mumbai, Maharashtra
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International roaming disaster - 9962012385

Address:Chennai, Tamil Nadu, 600018
Website:www.vodafone.in

I had activated international roaming plan on vodafone number. Once i landed there, made a call to my parents and spoke for 5 mins. Next day my number is barred mentioning credit limit is exceeded. I sent emails and then they respond i used data and it is charged at inr. 1500 per mb. Whereas the roaming plan mentions only inr 30 per mb. Vodafone is generated a bill for inr 18, 000 whereas the bill amount as per the plan should be inr 2, 400....
+1 photos
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D
dhirajnegi
from Pune, Maharashtra
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Service issue about vodafone

Address:Vadodara, Gujarat, 390005

Dear sir
. I hereby write about my vodafone number that the number is [protected].In this i cant access the internet. During this i contact cc they will provide another number bill is pending. But i have only one number wichest above using it. And there was no number i haven't use....
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Address:Chitradurga, Karnataka, 577501

My mobile number is -[protected]
i had done a recharge of 150 at 8pm on 19/04/2016 and had made a few calls and at around 10pm when i checked my balance 40rs was deducted from my main account .i had not made any extra usage for so much deduction. i had called the customers care for complaining about it . the executive SUBASH misbehaved with me as well as my brother, executive used abusive words . so finally had put a complaint for porting...
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M
mauli55
from Ahmedabad, Gujarat
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Irresponsible and careless customer care services

Address:Thane, Maharashtra, 400607

Hello, Pathetic irresponsible behavior of Vodafone continues... I had submitted my Phone numbers to safe custody when I travelled outside India, Now when I came back, I went to vodafone store to activate my Sim cards, and I came to know that they were blocked and then were issued to some other users. They mentioned that safe custody was for 6 months and then after some time period they issued the numbers to someone. I did not receive any...
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R
Rupesh4828
from Delhi, Delhi
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Unable to contact to customer care

Address:Jalandhar, Punjab, 144040
Website:www.vodafone.in

Respected sir/madam,
I am trying to make call to your customer care complaint cell via dialling 198 and further pressing 2 but all in vain as each time from past 15 days i am being told that "we are currently unable to proceed to your request" even after using some other source for calling and registering my complaint to customer care it was bad experience to see that now from that no. Too i am unable to call and register my complaints....
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Vodafone service is not trust worthy, it’s horrible and cause to monetary and reputational losses to user.
Hi,
I’m facing internet data issue since yesterday and due to this I suffered major financial and reputational loss.
I had activated 2GB booster plan on 11th April 2016 which ended (consume all data till afternoon of 19th April).
Then on 19th April 2016 I have submitted one more request for 2GB booster...
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P
Prachi Bhansali
from Bengaluru, Karnataka
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Fed up of this guys, deduct balance anyhow

Address:Surat, Gujarat, 395001
Website:www.vodafone.in

Hi,
My registered number is 97261#####
This is not the first time that its happening..but actually its just a practise that u guys are doing so thought of putting it here.

I made an internet recharge of rs 143 validity 28 days..None of the services or applications were on in my mobile, still within 5 mins I get a message your 50% internet pack is exhausted. In another 30 secs i get a message that your 90% internet...
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R
Raj_kkna
from Nashik, Maharashtra
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Lost my phone. Block my vodafone sim card

Address:YSR, Andhra Pradesh, 516004

Sir/ madam, I lost my Mobile phone one week ago. Please block my sim card with number [protected]. Name is G Karthik Reddy. Hope u will resolve this matter asap. So i sincerely requesting to block my sim card so that no misbehaving things might not happen. Thank you so much...
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Address:641041

Yesterday (19th April 2016) at 5:55 pm, I got the following message from Vodafone stating that Rs.75 was deducted for gamifive service.

"Hello! Gamifive service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.75 has been deducted.Your current Balance post service activation is Rs.xx.x.To deactivate SMS STOP to or call 155223(toll free).To visit the site click http://gamifive.mobivillage.in/siteasync"br...
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R
rakes17
from Bengaluru, Karnataka
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Mobile services

Address:Mumbai City, Maharashtra, 400078
Website:www.vodafone.com

Dear all users of vodafone mobile services,

I have launched a campaign against the inflated bills/erroneous bills of vodafone india limited as well as for its erratic service track record. I exhort all the end users of vodafone mobile services to send me their respective grievances/complaints on my email id [protected]@yahoo.com to enable me to monitor and process all such grievances/complaints in close coordination with...
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U
utsa rakshit
from Mumbai, Maharashtra
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Incorrect billing and call barring

Address:Bangalore, Karnataka, 560037
Website:www.vodafone.in/help-support/home?section=consumer

I have a service which i didnot opt for and when i called vodafone they said it has been removed/ deactivated from my bill since october 2015. The add on service name is mi_cap_1000_30d_r_e2promo_3g and charge is 1000.

Till now every month i have ot call vodafone to ask them to remove this charge and they say this is the last time the charge is appearing and this will not happen again.

This month i called them...
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E
ebutu555
from Pune, Maharashtra
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Vodafone's money swindling

Address:600001

I use Vodafone prepaid service with mobile number [protected] and continue to face issue with the provider. On 17th April, I tried to top up with BC195 typing *121*195#, but ended up getting message that new package BC93 with 1 GB data is available and I was required to select 1 or cancel to continue with original recharge option. I was hesitant and hence timed out. I tried again by typing *121*195#, yet again I got the details about BC93,...
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