Vodafone India Complaints & Reviews

Sir/mam
This is to inform u that approx one and a half month ago I requested to migrate my sim frm pre to postpaid.which wasn't done yet.i hav submitted my documents 7 times...bt no action is taken regarding for the same.i strictly wanna do complain against u ppl...this isn't right at ol on ur part.u ppl hav below average services.as m planning to quit Vodafone if n ok satisfactory.do take action. Otherwise soon u ppl are going to exhaust frm the market.
Prateek Malik
+91-[protected]

Dear sir,
I m dr narpat singh using vodafone no. [protected], on 26th april 2106 company deduct 150/- rupees from my prepaid balance. When today i call customer care they told that you activate some scheme. But i can't understand. When i asked for refund, executive reply it is possible with 24 hrs only. Why these company deduct our balance without any prior permission??
Kindly do needful

Most unfriendly staff. As if they are doing us a favour. Two persons in particular. Nadeem and Prachi at the Vodafone Store, Central Plaza Mall, Golf Course Road, Gurgaon, Haryana.

No wonder Vodafone is going down. A simple thing like changing a post paid number to prepaid takes up the whole day. They say e-aadhaar is not a valud document! Why is Airtel accepting it if TRAI has issued a notice on e-aadhaar?

Hi,
This month vodafone bill deducted 99/- mconverge fashion [protected]@99, which i never activated. Customer care executive is not giving any valid answer for this bill. They says i clicked somewhere, eventhough i click somewhere how vodafone can bill it??
I never used any of this portal, how can i pay for this??
Do i need to go for consumer court for this or can solve the issue here?

Using a Vodaphone number

They activated a Rs 35 PACK last month and added it to last month bill without my knowledge I registered a complaint which they did not pay heed to

Then they have activated another Rs 35 PACK last night

I ported into Vodafone 3 months back and cannot change to other company because it has not been 6 months

I want to resolve these two Rs 35 amount bill

I balkishan singh rana. I have online vodafone sim card and next day collected sim card and given all document and said that 24 hours sim card activeted, i got vodafone no.[protected] and after one week sim is not active and regully call vodafone store and my problem is contiunusly
Balkishan singh rana

I purchased Vodafone post paid connection in Oct 2015. I am facing the issues with Vodafone as every month they are charging for the services that i had never ever used. Every month Vodafone customer care repeat the same story that you had made call to special number even though i have never made such calls.

In bill cycle[protected] to[protected], Vodafone charged more than Rs. 240 and when i asked for to disclose the number, Vodafone told that sir you have not opted for itemized bill so we can tell you only few digit.

This month (April 2016), it is height of over charge. Vodafone charged me for more than Rs. 1200 and Vodafone repeating the same story.

This time i opted for, itemized bill and Vodafone told me that i made calls to num. 517170 more that 140 min on[protected] @ 4:20 PM. Vodafone, i was in office and no one is so free in office to call for 140 min.

I called the same number from my friend’s number (that is also Vodafone num.) and message from operator is...THIS NUMBER DOES NOT EXIST

As per my knowledge, No phone calls can be made to the number that does not exist and please stop this random bill printing at your own will.

My wife is getting lot of vulgar cheap calls from today from this Vodafone number [protected]. so i wanted an immediate action against this person as per law.I searched about this no on internet then i got, this no is from Gujarat. So, sir i kindly request to you please help me and take a action against that person.

This is irritating and frustrating...

Please help us

Hi,

Vodafone india sold the number ([protected] ) in august 2015 to me (Kuber). After a month i started receiving billing recovery team calls on my registered number for bill settlement for the third person named: alitta dsouza and even mails started flooding every month for this, see the bellow mail details.
[protected][protected][protected][protected][protected]---
Dear mrs. Alitta dsouza,

We wish to inform you that there is an overdue amount of rs 3, 120 against your vodafone mobile phone number [protected] and relationship number 95779357

Your vodafone number is due for temporarily suspension on account of overdue payment. We request you to make the payment for the balance over-due amount at the earliest to enjoy uninterrupted services

To get more details of your account, you can log on to www.vodafone.in and click on my vodafone

Note: you can also make online payment using below link by inputting mobile no and relationship number.

Url address: https://shop.Vodafone.In/shop/postpaid/quickbill.Jsp

If you have already made the payment, please ignore this mail.


Regards
Vodafone cellular ltd.
This is an auto generated message. Please do not reply to this message.
[protected][protected][protected][protected]
I reported this issue to vodafone first on 20-nov-2015 asking help to stop this harassment and correct their data base system. The repeated remainders went without any resolutions and finally i visited the vodafone store to see if something works for me. Instead was shocked to hear from store executives, they said its recycled number and keep ignoring the mails and calls. I decided not to continue the harassment further and stop the services immediately and wrote mail for immediate closer as the will not bear any outstanding dues as they have troubled me for more than six months for fault of vodafone.

They have stopped the services and started talking about telecom regulatory acts for bill payment and sent legal notice.

I would like to ask which telecom rules allows to have two different customers for same numbers and keep troubling customers and making them prey victims of such data privacy issues?

All the above said details are in the mails, looking to make vodafone realize customer values and to follow telecom rules.

I am a vodafone post paid customer with plan bmc 125
my internet service got disconnected on 25th april 2016 at 1 am, i have called around 10 times to request customer care to start my service
they have told me that there is some mismatch in service and it will be activated within 4 hours.
Its 5 pm 26th april now and its still not activated
complaint numbers are[protected],[protected]

I was having balance of 422 i tried to rcg of rs 169 it was shown pack is not available than i recharge of rs 199 it was done alone with 199, 169 was also deducted . When i complaint them they said they cant refund the money as my 169 pack was overwrite with 199 pack. If my 169 pack was activated then why they show me pack is not available. I want my money back as i am a student i cant waste my 169 simply.

Dear sir,

I am using vodafone number with 999 plan postpaid.whenever i use internet i first check free available data according to the pack by dailing *111*1*5#.I did the same thing last month and found available data every time i checked, but now coming to the bill of month march-2016 i found data used from 1st to 13th march was charged.I didnt recieved any alert regarding the excess usage of data.please resolve the issue of excess bill amount.that means every time they showed me free data available to use excess data.

I came marketing call from vodafone co. Which is no. [protected]
And saying very badly, compare with my current network using me . I say don't want vodafone service bcoz my network best than u but he forced me .And talking with bad word. Plz co-opearated with me

Dear sir,

I recharged my number with 147 datapack.

According to trai, i gave stop sms to 1925 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. .According to trai, start or stop is meant for internet usage in main balance & not for data packs.For using data packs, its deemed to be restricted to the specified data volume or the specified period and the data packs cannot be activated/deactivated without the prior consent of the customer.
I kindly request u to revert the data balance in my account as i have not used it a bit.

Thanks and regards

Shashank tandon.

Mobile number- [protected]

This is to inform you that my telephone no- [protected], is a prepaid vodafone number. I live in Baruipur, dist:- South 24 parganas, Kolkata-700144. From the last three months huge balance from my internet is been deducted. Whereas I am not using internet to the extent the balance is deducted. I was having balance of 5000 mb, and I was shocked that in one day my whole balance was deducted. At night time I keep my net offline but in morning when I open I find 30-40 mb is deducted. I cant understand what is this happening? Is someone using my net . I have submitted my complaint previously on 24/04/2016 but no response from your side.
I would request you to kindly check and probe into the matter and inform me why this is happening ? Who is using my number specially during night time after 12 o clock in the midnight.

Respected sir, with due respect that we are the residents of B-3 block, Paschim vihar, new Delhi-110063. Our neighbour Mr. Rajiv jata R/O B-3/304, Paschim vihar, new Delhi has installed Vodafone Mobile tower on their roof top. The said building is situated in densely populated residential area but also there is a school near by it. And according to the guidelines of hon'ble Delhi high Court and MCD, no mobile tower are not allowed at residential area. It create many diseases like head pain, even cancer is detected in the neighborhood.its radiation is causing harmful effects for all. So, please sir will take appropriate action and remove it as early as possible.
Thanking you,
Yours truly,
Resident B-3 block, Paschim vihar. New delhi

Hi,

I called Vodafone customer care number 198 to discontinue "Live Tv" pack which was activated from Vodafone without my permission so I called them 1st time on the 22nd April 2016 but that IVR said that you can't connect to Vodafone Customer care and then after 3-4 times try I called from my father's mobile no and it's gets connected to Customer care on the first time and they have deactivated the service but then I asked them why I can't able to connect thorough my number then he said that there is a Rule of "TRAI" that you can't call the customer care more than 3 times then I asked but I'm calling first time today and called two time yesterday so it should allow the call but I din't get the satisfaction with the answer give n by the senior representative Vijay.

The detail of the call to customer care from my number,
Date : 22nd April 2016
Day : Friday
Time : 8:35 PM

Thanks,
Vishal Prajapati

Dear sir,
I recharged my mobile number with rs. 147 datapack on 25 april 2016. Then i messaged stop to 1925 to stop the data services beyond my datapack. But they also deactivated my data pack also saying that now it has got lapsed. I have not used it a bit but they lapsed it.
But as per trai they cannot deactivate my existing datapack by this sms.
They are not reactivating it and it has gone lapsed.
So request you to please take the needful action.

I am getting missed calls from Vodafone UP east, India network from the below numbers, when i return call back they are talking vulgarly & they are giving missed call for every 5 min. Please take action on this.
a female is lifting if i call back she is saying hello hello every time & talking in Hindi & repeating same words every time.
to the last two numbers they are talking vulgarly if call back.
from last one month this was happening.
[protected]
[protected]
[protected]

Sir mera sim kuchh mahino se band tha jab ham sim mobile lagaye to usme network to aaya lekin use band kar diya gya hai aur us sim ka number mai bhul gya hu jiska sim card no.[protected] HLR1 SY hai