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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 700

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R
rajaskhar
from Hyderabad, Telangana
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My number has been blocked

Dear sir, my self rajasekhar, from 25/04/2016 onwards my services blocked..
i nevar asked anybody to deactivate my services..
but when visit the customer care they said that your number hasbeen blocked

this is not expected from vodafone..
kindly take action against him
[protected].....
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Address:Chennai, Tamil Nadu, 60087

My march Vodafone mobile bill came as Rs.10000. for the mobile Number [protected]. I was in village for a function. I didn''''t even use data. But they are telling I have used the internet on my mobile and charged me 10000 rupees. When I asked for details of the pages or what is downloaded they are not providing simply saying I have downloaded so much. I am sure I am not able to open WhatsApp or viber anything in that area. Even this too much...
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S
satish13
from Mumbai, Maharashtra
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Repetitive issue with the billing.

Address:Mumbai City, Maharashtra

I had been charged with BlackBerry(BB) Internet Services for which i never applied.

In the recent past, i was using BB services & requested them to cancel BB services and activate normal Internet (Data) plan for Android hand set. they activated Normal Internet Plan but didn't disconnect BB Internet Plan and continue charging for both the Internet services for few months.
later it got addressed & they refunded the Money...
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S
Subhankar Nath
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Suspension of sim every now and then

Address:Mumbai City, Maharashtra, 400001
Website:www.vodafone.com

Dear sir/mam,
Mobile number:- [protected]
Name:- Subhankar nath

I Subhankar nath is a corporate customer having billing SIM is facing problem every time of suspension due to dealer related problem I am not getting proper solution from the store also then don't try to help me properly I want the solution as soon as possible please sort out this issue. I want the revert on urgent basis otherwise I have to take this...
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Address:Chennai, Tamil Nadu, 600059

198 which is TRAI mandated toll free number for all networks is not working properly on vodafone. When I try to call the call customer care using this number, it is not getting connected. When I dial from customer care from number, they give you access. But again the next days you will get same problem. It should increase it's capacity to handle customers. Cheating cusotmers is not a good solution....
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V
vikrant sikarwar Dabra
from Mumbai, Maharashtra
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Vodafone postpaid bill (fake amount added in Bill)

Address:411033

Hi,

I changed the circle Delhi to Pune and continue the same Vodafone post paid number . I paid my last bill that I received from Vodafone Delhi circle 1523.06 Rs and I paid 1550 Rs. After that I get new Maharashtra SIM of same number . Vodafone store executive told as per policy you have to pay all outstanding amount of last circle then we can process your same number for different circle then I get first bill of Maharshtra...
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C
coolanuj
from Ahmadnagar, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone service issue - Sim not activated

Address:400708
Website:www.vodafone.com

I have recently converted my prepaid sim to postpaid which itself take more than a week and now this activation issue, I have already done televerification and your system is showing the same my sim is activated, however whenever i try to call, I get redirected to Televerification IVRS system which also ends with Thank You message, without being contacted to televerication team.

I am in a bad loop and not satisfied with my...
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Address:Jalgaon, Maharashtra, 425201

Hi I have request for converting my mobile number from postpaid to prepaid and i have clear the outstanding balance, I have already paid it at the vodafone store on 18/4/2016 then they have issued a blank sim card(sim no- [protected]) but it will not be activated please sir avtivate my no....
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T
Tarun Chakravarthi
from Hyderabad, Telangana
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Not received deposit

Address:East Godavari, Andhra Pradesh, 502032
Website:vodafone.com

I have not received the deposit made when i was on post paid three months back I moevd to prepaid and i requested for the deposit which you guys did not give me and after multiple visting of your showrooms of three areas(sanath nagar mini store, s.s.r nagar adn chanda nagar ) finnaly they informed that money was dispatched but still i have not received it. If i won't receive it in a week I am going to change my network. However, you will...
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M
manishvyv
from Pune, Maharashtra
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Bill generation for postpaid Vodafone number not in use

Address:Pune, Maharashtra, 411057

Dear Sir

I was using my Vodafone number [protected], but due to over billing and poor internet connection they have stopped connection in on Feb 2016. I have paid my bill and requested to stop service immediately in written mail, on 14 march 16 after payment of INR 1207. ( my balance limit was 1300, without any notification they have changed to 2300 now they are asking for 3500).

Now Vodafone if sending people...
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S
sstakur
from Chandigarh, Chandigarh
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Use my a/c for pay bill (fourd case )

Address:Amethi, Uttar Pradesh, 227817
Website:vodafone

Dear sir/madam
PGDR vodafone-billdesk[protected]:26;38 swt amt-4900.00
PGDR PAYU www.payu.in[protected]:28:33 swt amt-9990.00
PGDR PAYtm[protected]:34:53 swt
Amt 5000. 00
Pgdr paytm[protected]:37:31 swt
Amt 4900. 00
A/c no-[protected]
Name- kedar nath s/o ram bahadur
Add-vill pure dona pathak post sendurwa teh musafir khana sultanpur
Mob -[protected]
Bank...
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J
jagrute.g
from Pune, Maharashtra
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Delay in postpaid to prepaid migration

Address:Mumbai City, Maharashtra, 400065

I have been going to Vodafone mini stores for migrating my postpaid number to prepaid number. First they were reluctant to even entertain me, showing that they are very busy. When I said I would wait till they were free, they said their server was down. They cannot open my bills.

I went for 2 months continuous with the same answer told me every time, that their server is down. After 3 months I got angry and said I will not...
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Address:Thane, Maharashtra, 400605

1) i wanted a new sim card for the number xxxxxx8893. Mine was lost previously. I walk into a vodafone ministore at kalwa near manisha nagar on 09.04.2016 where an executive named mudassar takes a copy of my pan card and asks me to sign it. He tells me if signature matches i will get a call from vodafone and a new sim card will be issued. He never returns my original pan card to me. On 11.04.2016 i walk into the store to collect my pan card...
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Address:Bareilly, Uttar Pradesh, 243001

Hey,
My Vodafone no. Is [protected].which I purchased before 10 days around for good net performance as heard from my friends. But after 2 days whesim connecmicromaxto my micromax dongle, it did connect net and after opening Google, it shows like no service. When I reinserted sim, it again did same thing. Than I called customers care they told me I have lodged your complaint and you will get a call by our experts in 2 hrs. I didn't...
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A
Anuj12041987
from Delhi, Delhi
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Service related

Address:110044
Website:www.vodafone.in

Hi,

I am Anuj Verma unfortunately user of Vodafone my number is [protected] I would like to highlight that how I been disappointed from Vodafone services and from managers.

Yesterday I had word with customer care executive after that he had transfer my call to his manage over the call she was shared the mobile number [protected] and she said, I'll be resolve your problem and between this you need any kind of...
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S
sdarulkumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual balance deduction

Address:Chennai, Tamil Nadu

Dear sir/madam,

My number : [protected]

From my mobile number, rs.35/- was detected for "model paradise" service on[protected]th at 9:00pm.

But i did not subscribe any service. Even i don't know about that service. I searched on google about that service. But can not find any details about that service. So kindly re-fund the amount to my mobile number.

Also raised...
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S
Soumi Dutta
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Consumer harassment

Address:Gurgaon, Haryana, 122001
Website:Vodafone.in

This is the mail written to me by Vodafone and the answers in-line. They are harassing me from many many days in-spite of me repeating I am happy to pay please produce the bills. I have ported my number to Airtel and that is the excuse they are giving to not give me the bill for which they are asking for payment. The mail is self explanatory and will give you an idea on the what needs to be done.

We state that you had approached...
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R
ramkumar.rajendran
from Bengaluru, Karnataka
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Outgoing dial numbers

Address:609311
Website:vodafone

Dear sir/Madam
Due to water ingress my mobile is not switching ON in which i saved my all important contact numbers.Now I need the past two months outgoing dial number details which will help me a lot to retrieve back my important contact persons number. Please do me a favour to sent the past two months outgoing call details to my mail. Id: rampillai.[protected]@gmail.com and my mobile no is: [protected]...
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Address:Ahmedabad, Gujarat, 380008

I am new customer ported from vodafone. On 20/04/2016, i have got sms from idea for noin payment of previous operator. I have responded on 21/4 by email - ref no (E1-[protected]) saying that payment already made and attached receipt also. I got call from customer care confirming that the services will be active since they can see payment. Surprisingly yesterday evening (On 21/04), all my services has been stopped. I called customer care but...
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A
Alpesh Makkampara
from Pune, Maharashtra
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Internet is not accessible

Address:400103
Website:Vodafone India Limited Peninsula Corporate Park Ganpatrao Kadam Marg Lower Parel, Mumbai

I have complained many times related to internet accessibility. But till the time no resolution received. Customer care executive just making fake promise. They saying your problem will be resolved within short period. But they are not giving time line.
Company has no customer value. This is the worse experience of my life towards customer service. I think you people don't understand customer value.

Thanks and Regards,...
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