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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 703

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A
Ankur Acherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund due of services activated without my consent

Address:Jalpaiguri, West Bengal, 735221
Website:Www.vodafone.in

On 15th April 2016, 2:39 pm, a service called MOBILE mela got activated in my number and 35 rupees got deducted from my main balance. After calling the customer care, they deactivated it and assured the refund within 30 min. But, it's almost a day gone and I am yet to get the refund. And now my IVRS 199, through which I contacted the executives is also blocked. Please help solve this problem....
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Address:Khammam, Andhra Pradesh

Transaction amount inr 3, 000.00
Transaction type dr
Transaction description ib/india/vodafone/fadb[protected]
Phone no.[protected]
Please acknowlege the receipt...
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D
d.saini
from Delhi, Delhi
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Unnecessary roaming charges in postpaid bill

Address:122002

Hi. I'm using vodafone number [protected] which belonged to mumbai circle earlier and now ported to gurgaon circle on 10th feb, 2016. In last week of December, 2016 i had activated monthly roaming plan of 75 Rs. and the last bill i received from mumbai vodafone generated on 11th feb, had charged roaming plan charges and also the roaming charges. i called gurgaon customer care to address the issue but they say as the number belonged to mumbai...
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K
khamkarvikas71
from Kannauj, Uttar Pradesh
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Faulty recharge

Address:411018

I recharged cell no 9xxxxxxxx9 for rs 700 for getting talktime of rs
725.But i got only rs 608.35.This is ridiculous.I tweet it.Talk to
[protected] but use less.Also sent screenshot of recharge web page and mailed thrice to cc.Cc officials talked repeatedly but the it is not recharged with proper value.It proved that higher recharges values have serious software problems....
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Address:Rewari, Haryana
Website:vodafone

मैंने 4 अप्रैल को अपने मोबाइल नंबर [protected] पर मेरी बिना स्वीकृति के चलाई जा रही विभिन्न सेवाओं के बारे में शिकायत की थी, वोडाफोन ने इन सेवाओं के लिए पिछले कुछ सालों से इन सेवाओं...
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S
shivaji mandre
from Mumbai, Maharashtra
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Without intimation unauthorized installation of mobile tower in slum area.

Address:Mumbai City, Maharashtra

Respected sir/ madam,
I applicant shri .shivaji suresh mandre live in below address. We humbly inform that, you before few days Vodafon Telecommunication Employee Mr. Gykawad. Mobile No [protected] try to install unauthorized mobile tower on our society member shri shivaji balu chalke.who live on below adress & his son shri chetan shivaji chalke is agree with mr. Gykawad but before installation Mr. Gykawad & vodafone company does not...
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P
pandyavipul
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No signals and destorted signals

Address:380004
Website:vodafone

From 20th March 2016 onwards signals at Cinaibaug Industrial Estate DudheshwarRd Ahmedabad -4 are distorted and weak. Before this date everything was fine. I am using 3 numbers of Vodafone. I am having first number when Essar started this network at Varanasi. We met different customer care offices in Ahmedabad but till now we are waiting for our complaint is corrected....
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R
Rahulroy22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual balance deduction

Address:Giridih, Jharkhand, 815301
Website:Www.vodafone.in

Today morning I woke up and saw a message (2:46am) saying that a service named' model paradise service' has been activated and 35 ₹ has been charged for 7 days...wtf... I mean really...
Y shall I keep balance then in our phone...i[censored] r tend to steal our balance by auto activating services on our numbers. I can't tolerate it anymore. Earlier also I faced the same issue.. And tonight it's again...also I talked to cc and they said...
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F
fra830
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding sim activation issue

Address:Pune, Maharashtra, 411032
Website:vodafone store

I have been harassed since cobsecutive 3 weeks by a person working in tht store whose name is shiv i have been going the like mad 3 times yet the have not activated my number and give false assurances and once he also said they forgot to come for address verufication my number has been deactivated since so long and if it completes 90 days it will be deactivated forever it is attached to many bank accounts and i have been using it sice so...
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M
Mandar Shinde
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Legal notice: for already paid bills

Address:560066

Dear sir, this is to inform that i am having a post paid connection no. [protected] since a 18-20months. Since january 2016 i have ask for deactivate the number. Below is the copy of mail and details

On 1/5/2016 11:09 am; from: [protected]@gmail.com; to: corpcare.[protected]@vodafone.com; ; ?Cc: ; subject: [[protected]] please close my connection;
Hi sir/madam,

This request is to close my connection for number...
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M
MurliSwami
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiting for replacement sim since more than a week in spite of 2 request

Address:Thane, Maharashtra, 400605
Website:www.vodafone.in/help-support/live-chat

Recently I requested for sim replacement it's been more than a week I raised a request. While I checked with service desk agent over webchat they said it has been delivered and this happened twice also they close the request and everytime when I check they say since it is closed we need to raise new request. Worst and unreliable customer support.

Below is the last chat I had with service desk agent.

Welcome...
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A
Aarti Vivek
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International roaming

Address:Mumbai City, Maharashtra, 400049
Website:Vodafone india

I am from Mumbai. I have a Vodafone postpaid number . Few days ago I was supposed to travel abroad . So I looked up online n it suggested a plan for 599/- which said I would be charged 30rs per mb for Internet . As I reached there . I used my phone fr hardly 3 minutes to use whatsapp. N switched it off. I kept on receiving emails on my bill. N it was increasing day after day even after not using it . As I came back to India my put going services...
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Address:411028

I am getting continues missed call from [protected]. Kindly block all calls & messages from this no. to my no. My no. is [protected].
If possible take strict action....
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P
Parthiva
from Chennai, Tamil Nadu
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Value Added Services Cheating

Address:560005
Website:Vodafone

Value Added Services Cheating
Dear Sir,
I am a customer of Vodafone with number #[protected]. On receiving the bill during the month of March, Vodafone has charged me for Value Added Services at 90 Rs each for a total of 180 Rs. They said that it was activated on 19th Feb and 23rd Feb but I had not subscribed to any such service.
On receipt of the Bill on the 9th of March I called the customer care and they reversed...
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P
preetamlnt
from Ahmedabad, Gujarat
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Deactivation of my sim 9527477600

Address:Ambedkar Nagar, Uttar Pradesh, 224190

I have ported my mob no no [protected] from idea to vodafone and cleared the outstanding amount of 1004. I have done all the documents formalities and submitted to vodafone store as well as mail. But still they have deactivate my mobile no....
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D
Debashis123
from Kolkata, West Bengal
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Vodafone postpaid wrong billing

Address:Kolkata, West Bengal, 713148
Website:vodafone.in

I had been using vodafone postpaid cug connection [protected] in which i used to get a rental discount of rs.100/-. First they activated ridiculous vas like super model service, gao bajao service etc. In my number and asking me to pay for it. Then they withdrew the rental discount of rs.100/- without any prior intimation. I sent them an email to stop the connection w.E.F 31/03/2016 still they waited for 4 days and stopped it on 04/04/2016.They...
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N
nelsonpalani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of services and refund

Address:400074
Website:vodafone

Good day.
My name is Nelson palani.I wish to put on records the treatment I received and the disgusting experience I am having on entering the Vodafone chembur store.on 25th February 2016 I acame to the store to buy a wi fi dongle and extra internet time package as I was In need of the same during the oard exams time for my children . the lady took down my details and did the process at the payment counter I was told that they do not...
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V
vivekisua
from Hasimara, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge benefit cheating

Address:Jalpaiguri, West Bengal, 735215
Website:shop.vodafone.in/shop/prepaid/prepaid-offer.jsp

I have recharge vodafone by internet a tariff voucher of Rs.46 on 13 apr 16 at 09:20 PM.In that recharge voucher written benefit of local mobile [protected]@1.2p/2s and valid for 60 days. But I get Rs.37 as regular talktime.I call vodafone complaint no 198 and he is telling that there is not any offer.Iwant tariff benefit not talktime.My mobile no [protected].That offer is given today also till now....
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M
Midhun Nath
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Call barring

Address:Alappuzha, Kerala, 688529
Website:www.vodafone.in

Two months before i have ported my conmection from Idea to Vodafone. Now they are telling i have an unbiled amount and without giving proper information they have barred my number. I called the customer care for details but they are behaving very badly. Now my connection is with Vodafone so they have the responsibility for this issue. Today we are celeberating a festival called Vishu all over Kerala . Infact im very unhappily saying that...
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N
nareshsce
from Hyderabad, Telangana
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Refund not issued

Address:Warangal, Andhra Pradesh, 506006

Sir i taken Vodafone postpaid jodi nos([protected]) at the time of connection i deposited 600 rupees. at the time of porting there is excess amount of rupees 2000 and i contacted in store they said i will receive a cheque after 45 days 4 months completed i not received the amount. i going store but they are saying wait. so please make refund my deposit amount...
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