Vodafone India Complaints & Reviews

I just port my no in vodafone postpaid did all formalities and also my address verified . after 15 days now without any information my no closed . they are saying we sent the email to start but after 2 days still my no is closed . what rubbish is this. now body is responsible here.

My vodafone post paid connection is being suspended since 20 days even i have paid more than the bill amount. No relationship manage is communicating properly. When i have asked to connect the call to the circle head, he directly denied. Very poor customer interaction and the worst service. No hope of getting it rectified so i am lodging an complaint. I have sent scanned copy of the bill as well to their account dept., still no revert and no clarification on the issue.

Hi sir/mam,
With warm respect. Dear sir, i did mnp and choosen your postpaid network but your call center agent make me fool as when she called me and told about plan of 399 she said i will get 1 gb 4g and after that unlimited 2g and will get 600 local call and 600 national call and 300 l/n message but when my no. Got activated i downloded vodafone app for get brief knowladge of my current plan and then i found i got 1gb 3g post that 2g unlimited and there is only total 475 minuts for me local and national and only 176 message. Please help me.
My vodafone postpaid no. Is - [protected] screen shot of my activated plan has been attached please find.


Thanks and regards,
Raj kumar

My name is shaik moulali and I bought two Vodafone Sims on 5th march 2016 and the numbers are[protected]and[protected]. And when ever I called seller he doesn't responding properly and his number [protected] kindly fix my problem

I am a Vodafone post paid customer, who changed my prepaid number [protected] to postpaid 2 days back. I tried to convert my number to postpaid on last month and for 2 weeks, through a vodafone customer care agent in my office and i opted for a corporate plan of 375 rs, which i remember has 1GB 3G internet plan. For 2 weeks there was no response from your side, i called the customer care and they arranged some person for me and he came to my office on the same day. He collected all my details and i said him i need the same corporate plan

My number got activated in 2 days, thanks for that but the plan to which my number was changed was 149 rs plan and i am sure i didnt opt for it. On 8th of this month i got a call from customer care for confirming my plan, to which i said 375 Rs corporate plan and having "1GB 3G internet". The customer care executive who called me agreed.

Yesterday when my unbilled amount cross 590 Rs, and then only i came to know that the internet plan is not activated in my number. How can this be possible. I need an urgent solution for this. Currently my unbilled amount cross the limit and i cant call customer care.

Hello sir...,
i need received and dailed cal list of this number( [protected]) one manth
send to my id [protected]@hotmail.com
plzzz reply as soon as possible..

Respected sir,
Today i.e on 10/03/16 I am getting unwanted calls and dirty messages from this no.- [protected]. So please If you can provide me details of the owner of this no. It will be great for me.
Thanking You
Prakash
email id- [protected]@gmail.com

Hi,
I am facing serious issue in porting my number ([protected]) from Vodafone Chennai to Vodafone Telangana, Even after repeating complaint (complaint number:[protected], Nor Your customer Executive is helping in resolving the issue, day by day the frustration is mounting .

I had given for Porting on Feb 23rd, and paid my bills too, Porting request was lodged on the same day with number VT262685 .The Deadline to the porting soon changes at very nearing last moment, and this is the third time it happened today . i have already mailed to Customer manager with regards to the issue earlier, but failed to get response.

I being in roaming and i m been levied roaming charges heavily and i may not be able to accept it, when i have followed the process for porting and it is been failed without an appropriate reason every time .

My mobile No. is [protected].I am staying at Ahmedabad, Gujarat.When i goes to my nativeplace there is problem of network.I had launched the complaint three years back but till date the company has not taken strong action to resolve the problem.They provided me the antena but not working.
My residance address is as below,

At.Saribujarang, Mora Road (Ahirvas)
Post.Amalsad.Taluka.Gandevi
Dist.Nvsari.
Pin No. 396 310
Gujarat

Please do the needful & inform us the future action.

Im the vodafone user since last 4-5 years but today they cut 99 Rs from my main balance saying some fashion potal has be subcribe to you number on my request without my request. And i try to call in all the vodafone customer care number i:e 199, 198, [protected] and also called in their office number[protected] and old customer number 111 but its'nt connected. Im fedup with this type of services and i need my blance as soon as posible.

I would like to complain the incident which is happening with me since last 3 bills of vodafone postpaid.
i am using a corporate plan of rs 325 in which i get 1 gb free 3g data.once this data gets used i apply for a 2g pack of rs 199 (2 gb 2g data).
since last 3 cycles my activated 2g plan gets deactivated due to soem technical issues from vodafone and i am charged for capping charges of rs 1000 in my vodafone bill.
i ignored for the first time but now its repeated for the third time in a row.
please help me with the same.

Yesterday dated 9th March, 2016 i have recharged for Rs.60 mobile number [protected] by debit card. Neither recharge has been done nor refunded money.

Please work on it.

I did rec of rs.176 on 05-03-16 before recharge i have checked offers it show me offers rs.176 3g data 1gb [protected]@28 days then i rec with rs.176 but i rec only 525 mb i have made 2 complains to vodafone customer care 2 supervisors called me back i describe the whole story but still it is not rectified yesterday i visited vodafone store there also i have made complain but no one is ready to accepts vodafone mistake please help me

My Vodafone No. [protected] and [protected] Bil l not delivered in my email id or in my address from Dec/2015 to till date i am problems to paid in my Vodafone bills please arrange the delivered Vodafone bills in my email id or my Home Address.. From :- Gokul Pradhan, Maligaon/Guwahati

Dear
I wish to highlight two very unproffesional approach and treatment i saw from my oldest servive provider.
I had gone to thailand from 5th March to 9th March.
During this period there might have been a slight data usage.
My international roaming is activated.

I had earlier however set the credit limit to Rs 5000. to avoid over usage
But now i get a message that my unbiled usage is over Rs 9000.

so my concern is about
1) what is the point of setting a credit limit if its not there to be applicabe.
2) how can some body suspend my services without informaing me teliphoncally and without the billbieng summarized
i have had to endure losses to the tune of over Rs 20000 just becasue my phone dissconncedted

I need a call asap!!.

I have trying to change my callertune last 3 day via different method with meesage and call but they never change my callertune . i have call 4, 5 time to customer care of Vodafone but they never solve my problem .. Complaint id [protected]

Hi,

Today at 2:47am, rental of Rs 99 was deducted from my main balance. I was shocked because it was demanded by me and this is second time which happened to me.
Iam totally disappointed. I want money back.

Thank you,
Bhargavi

Pls note, I had transferred my mobile no.[protected] from corporate to individual a/c by submitting all the documents on 28th feb and was given new SIM card..I was told that my mobile no will be activated in next 48 hours but it is remained disconnected for last 20 days.I have visited local gallery in Thakur village
Kandivali –east many times ..In the beginning I was told that your systems were down, then again on 5th March that it will be activated on 7th …I was one again told that it will be activate on 9th but when I visited today to your local gallery you person in the Gallery lamely replied that it is IT related problem
Does it take 10 days to solve the problem ..Is this the kind of service level which Vodafone provides
There is no reason that my mobile is disconnected for so long..pls note my no is company paid no I cannot keep the same discontinued for so long..
A VERRY VERY POOR service..Can this be done in next 12 Hours???????

Today I have done recharge for my number [protected] for rupees 60. (3 times 20 rupees ). Every time amount got deducted and no refund had been made nor recharge has been done.

Please work on it.

I purchased new data simcard in afternoon of 9th March 2016 from vodafone gallary at Mulund West, Mumbai, Maharashtra. The number is [protected]. I wasn't informed by the executive that I have to dial some number for activation. He said, he will activate the number by 9 pm of 9th March 2016. At the time of purchase I had informed executive that I have to travel to Bangalore for a week assignment and need the number to be activated on urgent basis to which he assured that your number will be activated. It is 11 pm and still my number is not activated. When called on vodafone help line number[protected], the executive informed me to call on [protected] from the alternate number given by me. When i tried calling from the alternate number, it ends up with error saying, " the number you dialled is not a valid number"

I DONT KNOW WHY THE CUSTOMERS ARE GIVEN FALSE ASSURANCE/INFORMATION. WE GET FEDUP WITH THE RESPONSES WHICH ARE PROVIDED BY THE CUSTOMER CARE EXECUTIVES AS THEY ARE NOT O[censored]NIQUE/SAME NATURE.

I WASTED MY PRECIOUS HOUR OF TODAY'S DAY BY VISITING THE VODAFONE STORE AS AT END OF DAY WHAT I LANDUP IS WITH INACTIVATED SIM WHICH IS OF NO USE TO ME. SO MY EFFORTS GO WASTED. THANKS TO VODAFONE FOR THIS WONDERFUL TREATMENT.

While the card is not for calling i am not able to call on 117 or 59059 to activate this number. Atleast card should have facility to call the tele-verification number.

I hope you will take this complaint seriously and understand the frustration which I'm undergoing and have my number [protected] activated by tomorrow morning 10 am so I can work on my assignment project while I will be at Banglaore.

Waiting for the immediate response. Kalpesh Ganpule [protected]