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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 722

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S
sukinithin
from Bengaluru, Karnataka
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Poor quality network

Address:Belgaum, Karnataka, 590001

It is sorry to inform that the vodafone network quality is very bad in area of Kapileshwar Road, Belgaum. Not only this particular area but it seems useless to use this company network. While speaking on call, in between the network falls from 4points to 1point and sometimes nil. When we are paying for the company, it shall be duty of the company to provide good network and other services. Neither the call rates are cheap. I have been using...
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H
Hansing
from Mumbai, Maharashtra
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Supermodel and hotshot wrongly activated

Address:Kamrup Metropolitan, Assam, 781001

Wats wrong with vodafone.. Why it's automatically deductn my balance activating useless subscriptions like super model club of 50 RS on 5.3.16 & hotshot of 21 RS on 8.3.16..earlier also lodge a complaint against wrongly deducting my balance for activating chakde phatde.I vl really go go customer grievances complaint against this. It's harrasemnent on your part..deductn balance as you wish.I evn opted for dnd..but still this subscription are...
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V
Vineetdabak
from Bengaluru, Karnataka
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Fake data usage charges applied when connected wifi

Address:Pune, Maharashtra, 411045

Complaint number[protected]
Vodafone is charging fake charges for data usage for the duration when I am connected to wifi.
I have been charged for data earlier so I noted down today specifically to check this - I turned off data and turned on wifi then browsed the internet and I could see the data usage charged for that time on the Vodafone app. Next I spoke to customer care at Vodafone.
They are not willing to share the...
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Address:Mumbai City, Maharashtra, 400004

Date of Incident - 27 Feb 2016
Desc - I had raise a req for portability for my number [protected] from Maharashtra Vodafone to Mumbai Vodafone. As per Vodafone records, its smoothly transited and it is in active status since 27th Feb but since then I am getting an error saying "Selected network (Vodafone In) unavailable" and my number is in deactivated status

I have been chasing this with Vodafone care / complaints helpline....
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V
Vamsi Krishna K
from Bengaluru, Karnataka
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Vodafone postpaid karnataka. 4g update sim not activated even after 6 days

Address:560016
Website:Vodafone.co.in

Vodafone sent me a 4g aim via courier and when I activated it.. All my devices stopped working including voice. So many store visits customer care calls but not resolved. I am not sure how many important calls or messages I lost. My anger and tension levels had gone up while talking to the service persons with their response. I should be compensated for the mental agony and loss....
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M
Mahesh Mi
from Mumbai, Maharashtra
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Wrong recharge

I have made a payment of Rs.4900 via SBI Credit Card of Amount Rs.4900 on 22 Feb 2016 at Vodafone Bill Desk., but I recharged on Wrong number which I didn’t recollect.

Payment made via SBI credit card & TXN Id: VT160550015000790000289

I request Vodafone to cancel the above transaction and reverse the amount....
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M
Mahesh Mi
from Mumbai, Maharashtra
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Credit Card Fraud

I got call from [protected] claiming that they are calling from SBI Payback points team Nariman Point, Mumbai. I spoke with 2 ladies on this number. It was a fraud call and they did Rs.4900 fraud with me and used my credit card at mpesa Vodafone bill desk for making the payment.
I spoke SBI helpline and blocked credit card but I am not able to get the amount reversed to my credit card.

I request Vodafone to cancel the...
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V
Vipulkgupta
from Chennai, Tamil Nadu
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Poor service standard

Address:171004
Website:www.vodafone.co.in

I hold a Vodafone connection with number in shimla and I have repeated issues with the billing on this number. Every few days your team activates some services on this number and even I call, they charge the same in next bill. Please understand it is not possible to call and get it corrected as the call waits are approximately 30-40 minutes (call charges are higher than your wrong billing amount), still I took trouble to get your company’s...
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S
sonarbali
from Mumbai, Maharashtra
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Unwanted service getting automatically activated while on roaming.

Address:712502

Vodafone india having serious problems in there services ...since unwanted services are automatically getting activated without any customers concern.
kindly view the attachment image.

I am a happy customer of vodafone network but its an unfortunate thing that...i might have to quit using vodafone in future....
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S
Sumit Shaw cwa
from Kolkata, West Bengal
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Internet problem and unwanted sms from vodafone center

Address:Kolkata, West Bengal, 700007

Post paid offer internet which is not working nd i not able to excess internet, I have compain for 3 times in a grish park service center but they are just westing my time and not solving the problem and they are just westing my money for wich i have to pay.
the plan for wich i have selected is not working and they are just chaging nd i have also call so may times in a service call center to solve my internet problem they are not...
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A
AN Mishra
from Delhi, Delhi
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Sim card stuck without network

Address:Mumbai City, Maharashtra, 400093
Website:www.vodafone.in

I had applied for MNP from Vodafone MH to Vodafone Mumbai circle and my new SIM is not registering to network(also the old one is deactivated in this process). I am not able to receive and make any calls. Called call center over 6 times and they are completely useless in solving my problem.

Company says they cant do anything. I need to reapply for everything again with documents and proofs and photo and what not! All my contacts...
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R
RaheelShah31
from Mumbai, Maharashtra
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Vodafone bill dispute

Address:Mumbai City, Maharashtra, 400061

Hi,

I am writing this as vodafone has not taken any action against my complains and neither it is in constant communication with me .I have raised multiple request telling them there is fault in my bill generation . The request raised are multiple the lates one is with id[protected]. The bill had to be generated on 1st of every month however gets generated on 18th and hence all the data charges are being miscalculated i agree...
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S
Shailesh Vishwase
from Pune, Maharashtra
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Activation of glamour zone pack without confirmation

Address:411038

I was just surfing on internet, and after sometime I got message from vodafone that, "Your Glamour zone pack is activated & Rs.45 has been deducted. I immediately call to vodafone customer care, the lady from the other end told me that, she didn't get any account information of mine. she gave me other number to deactivate the service(155223), I had successfully deactivate the service using this number but still I didn't get my money back.br...
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N
nikhil.jain22
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Prepaid to postpaid migration

Address:Mumbai Suburban, Maharashtra, 4000070

Hi,

I had applied for Prepaid to Postpaid migration on My company corporate plan & submitted all the Document as requested by the Person from Adventa sales and distribution, however it has been 10 days my no is still not activated & the person is not picking the call since many days, There is no information with vodaphone for any such migration. Attached is the plan details of the same.

Kindly provide a solutionbr...
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R
Raghu s s
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Net pack

Address:582116

2nd march I recharged 199 for 2g pack fir unlimited data and on 7th mar I got msg from Vodafone RC 147 and get 1 GB 3g .before recharging I called customer service they told u can use bit 2g and 3g services but now I'm having only 3g data, dont know 2g data where went.Give solution to this problem....
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R
rajesh8891
from Allahabad, Uttar Pradesh
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Main Balance of Rs.49 deducted without my consent

Address:Allahabad, Uttar Pradesh, +91

Dear Sir/Mam

We have recharge the our vodafone no.[protected] by Rs.121 on dated 03.03.2016 towards V-V call Rs.0.10 paisa per minute also recharge by Rs.70 for full talk tme.

The Vodafone co. has deducted Rs.49.00 on same day from our main balance without my consent? We have not read the balance deduction messeage because we received many messeages from vodafone on dated 03.03.2016.

On dated...
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G
guru0701
from Mumbai, Maharashtra
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Net pack

Address:731244

My mobile no [protected], vodafone prepaid, I did recharge 175 rs net pack for 1 gb 3g on 3rd march but I didnt get 500 mb, I already call custmer care but still I didnt get any satisfied ans. So please try slove it
Thank you
[protected]
Vodafone prepaid
West bengal...
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A
Ayaz143143
from Alwar, Rajasthan
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Data pack gb not received

Address:380001

Vodafone has a data pack offer for selected customers. I saw an offer with dial *121# ussd code. I saw a message on display about data pack "Rechage with 297 and get up to 10 gb 3g data pack for 30 days, so I recharge with 297 but I received just 1.5 gb data pack. They cheated me....
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Address:400072

I have not requested the social book pack but it automatically activated the pack and 90 rupees balance deducted. please check and solve as soon as possible. Refund the deducted amount and deactivate the pack. Mobile Number: [protected] Date of Incident: 07/March/2015...
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S
Sanjukta Halder Basak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect bill every month

Address:Kolkata, West Bengal, 700091
Website:www.vodafone.in

Every month wrong bills are coming for my postpaid corporate connection. they donot resolve after several reminders. hopeless connection...
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