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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 723

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Address:Jodhpur, Rajasthan, 342011

Internet speed is 0.0k/s showing on mob no[protected] customer care is not lodging the complain on 198 help line, instead lodging complain cutting the call in between....
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Address:Jodhpur, Rajasthan, 342011

I called on 7Mar16 regarding the internet problems on mob no [protected] but customer care executive disconnected the call thrice without solving the problem....
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M
maheshmahalingappa
from Bengaluru, Karnataka
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Pack activation without consent

Address:560 066
Website:www.vodafone.in

Hi My name is Mahadesh. My mobile number is [protected]. My mobile sim is Vodafone. Without my knowledge and my permission two packs were activated one worth 45 Rs and another one worth 21 Rs. On calling customer care they are telling only 21 Rs can be refunded and 45 Rs cannot be refunded. First of all they activated it themselves without my knowledge and know they cannot refund 45 rs o[censored]nlimited video pack that they activated. Both the...
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sujitsahoo
from Kharagpur, West Bengal
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MNP Related Problem

Address:Paschim Medinipur, West Bengal, 721133
Website:www.vodafone.in/home-westbengal

I have ported one of my airtel number [protected] from airtel to vodafone. Despite of porting three times, each time vodafone cancel my request without informing me the appropriate reason . I have informed vodafone customer care senior officer so many times but they don't help me to on that context. Please help me on that also take a strong action against them. Each and every Day they cheating with us.Customer care is very bad, different person...
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Sumit Chauhan1998
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone has charged me unnecessarily

Address:Ghaziabad, Uttar Pradesh, 201007

Vodafone has charged me extra for msg packs which i have not subscribed or used...they are saying that you have subscribed but i have not subscribed it...they are not clearing the issue and i m not gonna pay the bill...kindly look after it and help me seek redressal as soon as possible.

i will only pay my bil after the unnecesary charges are cleared buy the company and if they dont do so i will complaint further to the consumer...
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shreeom8
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Balance credit transfer pending

Firstly they suddenly & erroneously cancelled 2 of my SIM cards & still haven't transferred the original existing valid data plan & balance onto new number...visited store & contacted customer care repeatedly to no avail - they refuse to even register a complaint...
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shiva42
from Delhi, Delhi
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False consumption of 3g data booster plan

Address:Lucknow, Uttar Pradesh, 226021

Today I have purchased a booster 3g data plan of 300 mb which was activated around 2:30 pm on 6/3/16 but without any major consumption it was showing around 220 mb exausted at around 6 pm
I have talked to the customer service executive regarding the said issue but he was not able to provide any solution and not provided any brakeup for the said 220 mb data consumption.
I am a very old customer of your company since more then...
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A
Atulsaraf
from Pune, Maharashtra
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Recharge did not process but the amount got deducted from my account

Address:411041
Website:Vodafone.in

Yesterday on 5th march i made an online payment for my vodafone number [protected] of ₹200 and the same ws debited frm my bank account bt ws nt credited in my vodafone account so i want you to look over this matter n revert me asap..!!
Thanks & Regards
Atul Saraf
([protected]@gmail.com)...
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D
drnmurugan
from Coimbatore, Tamil Nadu
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Vodafone billing

Address:641014

My cell phone no. [protected] and my cancelled data card no. [protected]. Due to non coverage I cancelled my datacard and paid Rs.1020 on 1-2-16 and remaining Rs.478 on 4-2-16 for my cellphone as datacard bill is linked to my phone bill. Though I have cancelled the data card The phone bill for Feb.2016 has included the datacard bill. I have never asked them to reactivate the datacard and never used it. Even when they asked for the reason for...
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R
rgoyal21
from Noida, Uttar Pradesh
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No refund or action taken

Address:Gurgaon, Haryana, 122002

I placed an order through foodpanda.The amount was deducted but order was not placed.I have bouncing back here and forth.The ticket number is[protected].


Nobody has taken any action on this.I have sent multiple e-mails but nobody is bothered to take care.I speak with their agent and after listening they says we cannot help.We will reach out to you.But when.Poor service and worst os worst.Pay u money is much better.br...
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K
Kdangira
from Anta, Rajasthan
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Wrong information towards 697 rs 3G recharge

Address:325008
Website:Vodafone

I got an inform miation of 697rs recharge to get benefit of 4.5GB INTERNET from your customer care representative on 6/3/16 today. I recharged my number by 697rs, But I got the benefit o[censored]nlimited data browsing plan at the place of 4.5 GB plan. and I don't want unlimited data plan. this plans are not having carry forward facility to next month. also my 82 MB data laps by this unlimited data plan. kindly revert back my data and amount. do...
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Dhruv Tandon
from Delhi, Delhi
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0.04 rs balance deduction

Address:New Delhi, Delhi, 110064

Vodafone India
I am also having same problem Deduction of money at regular interval without using Internet /data
There is continuous deduction of 0.04 INR for 0.00 MB data download everytime.Even if handset is off then also deduction of balance.Kindly resolve this issue at the earliest. My phone number is [protected]...
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D
D d gaur
from Mumbai, Maharashtra
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Wrong deduction

Address:Nainital, Uttarakhand, 363139
Website:Vodaphone

You have deducted RS 35 against service GLAM WORLD without any request so please refund my wrongly deducted amount Rs 35 under intimation to me. If amount not refunded I will suit file against you for my mental harassment. Immediate action required....
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B
bluebird2112
from Mumbai, Maharashtra
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Bill overcharged

Address:Mumbai City, Maharashtra, 400092

This is a second time I am facing this issue of extra bill charged from vodafone... I am using vodafone data card from last 1 year. And within this year this is my 2nd experience of bills getting over charged.

When we put a complaint to vodafone customer care about extra charges they keep saying that that much of has been used from ur data card..they said they have a proof..when we ask them to produce those proofs they dont.....
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Address:New Delhi, Delhi, 110075
Website:www.Vodafone.com

Today on 6th'mar'16, my special PLAN with activation no.[protected] no. under special Plan 299 which involves unlimited free download and browse after 1GB data gets consumed and this plan will replace my feb'16 month data plan @250.
But with new month cycle resumed on 6th, mar'16 I.e. Today, no special PLAN @rs.299 has got activated as offered by retention team and later cross confirmed with Vodafone customer care and feedback team...
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Neeraj Singh Sonu
from Pune, Maharashtra
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Service disconnected

Address:401202

The Vodafone India making Guinness world record in WORST consumer service. They are extremely pathetic & disgusting in mobile services. Its start about 9 12 days before. I got a call from Vodafone agent about to get Postpaid plan. I told them that I am a Prepaid customer of iDEA (Really Good) and I am happy since 5 years I have been using iDEA. They told me that they can port me in Vodafone without change my number, still I said no but wanna...
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H
happyi
from Udaipur, Rajasthan
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Port vodafone to vodafone

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

Sir,
I am writing few fact about inconvenience of porting Vodafone to Vodafone operator&same zonal U.P WEST
I am post paid customer allotted No [protected] .
Issued post paid sim from Dehradun(U.P WEST) . Plan A 49
I shifted from Dehradun to Noida on 23/12/2016.
I submitted my all concerned document to VODAFONE STORE Sector 18 Noida (U.P) on 26/02/2016. I hand over due amount 1200 to staff of sector 18...
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Address:201005
Website:Trai

No. Not activated and Services of earlier network stopped after portin from Airtel prepaid to Vodafone postpaid([protected]). Airtel network stops its service on 02/03/2016 and number not activated till time. Its my official no. I am going through heavy financial loss due to this. I am complaining continiusly for this problem but till now there is not any solution.
Plz resolve an issue on urgent basis and provide compensation of my...
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S
searchengine
from Kolkata, West Bengal
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Fraud mobile numbers circulated by vodafone and telecom companies

Address:Lucknow, Uttar Pradesh, 226001
Website:complaint.ic3.gov/default.aspx?

Hi I am local of Lucknow, I have to register a very serious complain about Telecom Companies Issuing Sim's to Fraud and Cheats.

On Date 4 March 2016 I received a call from a mobile number stating that they are calling from SBI Main Branch from Bombay Office and they want to transfer me some Bonus Points which will be in form of Money directly into my saving account.
As they Insisted again and again and they called...
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Abhinaya H
from Tumkur, Karnataka
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No service on new 4g sim

Address:Bangalore, Karnataka, 560035
Website:Vodafone.in

Like all other Vodafone Customers, I received a replacement sim for 4G on 3.3.2016. As per the given instrustions in the manual and the directions of the customer care, I sent a sms request for SIM Exchange. Following this, the old sim got deactivated in 20 min and I was asked to insert the new sim in the phone. When I inserted the new sim, it still showed "NO SERVICE". I contacted the customer care via their "Live chat" and registered a...
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