Hi Sir/Madam
SUB: post to pre migration not done last 6 months and my was number disconnected 22/02/2016 till not activated
My Vodafone Post paid number [protected], i give this number for POST PAID TO PRE PAID migration in Shri Balaji Traders NO 11 Hospital Road Near SBI, tirukovilur 605757, villupuram District last august month, i submit all required proofs in that mini store, But the number was not migrated, again i conduct to the mini store, and they replied to me some technical issue in vodafone network, every month they reply the same message, i highly pressured to the mini store after that they give a villupuram vodafone migration department staff number, i conduct to him, he gave assurance to me clear the issue within one week but last 2 months there is nothing have been solved yet, every month he clear my bill amount throw the waiver, now my number was disconnected 22/12/2016 still not activated, I try to conduct that corresponded staff he did not picked my calls…… kindly do the needful for this issue and activate my number immediately……
Number : [protected]
Prepaid SIM No :[protected]
Regards
Karuna karan M
Conduct number :[protected]
Vodafone India customer support has been notified about the posted complaint.
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I am using the vodafone up west no. [protected] from long time. Mr. Umesh, Vodafone Senior Executive had missed call on my mobile no. [protected] from his personal no. [protected] on dated 16.10.2019 at night 22:25, 22:14, 22:12 that is wrong according vodafone guidelines. On dated 17.10.2019 when I called on customer care no. 198 then my call again forwarded to Mr. Umesh and he again argued from me that I am lying regarding manager call while it was fully wrong from his side and after that my call has tranferred again to wrong officer by Mr. Umesh. Above shows that Vodafone Company has given right to above officers to do wrong with customer because again and again customer has faced above same problem. Take a legal action against Mr. Umesh, Senior Executive and Mr. Sandeep Kumar Verma, Floor Supervisor. In which Mr. Sandeep Kumar Verma told to me that manaer will call to me on dated 17.10.2019 after 10:00 AM but call has not done by Manager and blamed to customer by Manager and Senior Executive Umesh on dated 17.10.2019 that I am asking a lie regarding manager call. I want to check the call details from backend team for it. I already have sent the screenshot of missed by Mr. Umesh on vodaone appellate team mail id that was not applicable on my number but it sent by vodafone company. Take a legal action on above executive right now and have suspended to him from company because above executive can do anying wrong with me that above has done by him and vodafone company will responsible for it completely. Now Vodafone appellate team, Complaint department and Vodafone care and CEO Vodafone UP west is not taking above matter seriously and above executive can do wrong with me anytime.
I have already sent to you the clear screenshot of missed call summary dated 16.10.2019 that had done by Umesh Vodafone senior executive from his personal number but you and your team is not taking an legal action on it and sending same mail to me daily. I am sending again call screenshot that has done to me on my personal number [protected] by above executive late night. Above executive can wrong with me any time and you and vodafone team will responsible for it because you are not taking legal action against him. For above I have complained on dated 16.10.2019 and Mr. Sandeep Kumar Verma has provided a complaint no. against Umesh as well as Mr. Sandeep Kumar Verma told me that manager will call to me on dated 17.10.2019 but call has not done by Manager Sir and next day when I called again customer care 198 then again my call has forwarded to Umesh and Manager Mr. Talib and he blamed to me that manager had called to me while call had not done on dated 17.10.2019 on my any number. I want to check the call details by backend and complaint team vodafone Up West immediately.
From :
Anurag Agarwal
[protected]
[protected]@gmail.com