Vodafone India Complaints & Reviews

My no is [protected] i have recharge my pack woth 3g services but 2 days have passed i had no resolution till yet. I want re imbursement. These guys are useless they dont provide services

It has been nearly 5-6 moment i have been complaining about the network issues and vodafone is such a fraud company that they do not respond now and alwas send the monthly rental as i use a postpaid connection. My complaint number is [protected]. Every time i am asured that the problem will be resolved but now i know that it won't happen and i have to leave this fraud network.

I am user of Vodafone services for 9+ years. I have had the prepaid connection for long time and in 2012 I changed my connection to postpaid and I had 2 connections (CUG numbers) and since then I have been facing network issues on both the numbers, call drops problems. I had raised this issue several times with Vodafone for rectifying the issue and the issue had not been resolved 2 whole years. Every time I check with them on the status of the issue reported I get blunt answer it is getting resolved. I even changed my handset to ensure the issue was not with phone.
There came a point when I decided to change the connection to prepaid again as this postpaid connection wasn’t working as expected, then the customer service got in touch and informed that the issue will be resolved soon and not to convert the connection to postpaid.
Waited till Dec 2015 and the issue was not still resolved and there were frequent call drops and network not accessible and this time I informed the customer service that I would not be making any payment till they fix the issue with my connection or let them cancel in case they can’t fix it. I have not used the connection since 30 Dec 2015.
Here on wards the problem started, Vodafone customer care stopped responding to me and all I get is email on the bill date to make the payment and for every email I had received I responded saying I will not be making the payments as informed earlier and I don’t get any response. This continues for 2 whole month and I have responded to at least 8 different customer care executives from whom I failed to get any response.
On 25-Feb-2015 find an email from Vodafone (Legal Cnc (KAR-NE) Legal.[protected]@vodafone.com) with subject line “Reminder for Appearance at Court” email was sent by Nagaraj Shetty, Dy. Manager, Vodafone South Limited.
The email stated that they are initiating a legal proceeding as they are unable to reach me to get the payment for postpaid connection and they would withdraw the further proceedings if make the payment in the stipulated time. And as per email I had to appear in court on 26- Feb-2015.
I was shocked to see such email from Vodafone also stating that “they are not able to reach me”. I am the one who didn’t get any response from their end.
I made the payment soon as I dint want to get involved in legal proceedings. I was surprised to see both the numbers were still active., if they know the payment is not made the first thing to do is to cancel the number and then proceed with legal stuff but no they want to make more easy money . And since I dint want make anymore charity by making payments for the NO SERVICE provided by them and expecting them to rectify the issue I sent email to Vodafone to cancel the connections.
The email from legal department Vodafone was nothing but blackmail to get the money. They don’t even care why the person has not made payment if there is any fault from their end. Vodafone deserves to lose money for the pathetic services provided by them and why should we do the payments for their faulty network postpaid scam of theirs.
It is really sad to know this is how the branded services like Vodafone
This is just one of the several cases how pathetic their customer services are and they take no responsibility for having such pathetic services.
POSTPAID connection with Vodafone is fraud and way to loot money from people.

Pos[protected] vodafone bill desk .This payment is fraud done by my account no.[protected]. Please refund my 2400 rupees .My contect no. Is [protected], [protected]. Please i required urgently .

Hi, I made my payment on 2nd Mar 2016, although i made payment i could not make calls, I did chated with vodafone customer care & they said it was a technical issue from their side n it would be resolved soon. Next morning I did try making calls but I could not, i got a same response, they said it was a trechnical issue & it would be resolved. I'm a business man & due to this it has frustuated me to an extent that I want to file a case against vodafaone. I'm gonna write reviews on all the website possibe, so that people do not get cheated by vodafone.

I am ported my number [protected] airtel to vodafone but still my number is not active. On 1st Mar'16 My airtel network is gone due to MNP process & then I put Vodafone Sim into my cellphone and getting SIM is not provisioned.
Then I called to customer care 2nd March Morning 15-20 times but no one give proper response to resolve the issue. One executve told me & suggest to go Vodafone store & I did. In vodafone store, they gave me new sim & told number will activate after 3PM. But still I am facing same issue & error.

My office work is pending last 2 days

I am really disappointed from vodafone

Please help me to solved Out this issue

Dear sir

i have made payment through my axis bank credit card on 09/02/2016 to Vodafone through irechargeonline_EBS Rs 314.15/- agst axis card transaction no[protected] which is still not credited in my mobile nos [protected] ..

will you help me in this regards for solving this payment issue

I am a Vodafone customer since a long
from tow days i have some issue with the service which is been provided by my service provider the is Vodafone i am not getting any incoming calls on my mobile no. since 2 days at the same time i called the customer care they are not able to guide me in any sense pathetic service provider and the pathetic customer care Vodafone is with i called Vodafone customer care for more than 4 times and still not able to retrieve this issue at last the phone was connected to the cs and it was transferred for more than 4 to 5 times and in the end i got connected to a person called PRAKASH BHISHE was the pathetic person i have ever spoken to he was from technical department he was not able to help me out in any condition as i told him to transfer the call to his manager he suddenly changed and stared narrating the same thins again and stating that VODAFONE MAI CALL KAR NE K LIYE DHANYAWAD and that was more irritating as i was telling him my issues and continuously he was saying the same things Vodafone has pathetic cs service.

My apartment is ground floor. Everytime, if a call comes, we have to run outdoor to receive the call.This was the issue with Airtel and I had to change the service provider. Now I am facing the same problem. Now the public can hear my phone conversation.This is the same case with my son and wife as well.
the affected number is [protected] (vodafone) working in Shanthi colony Road, AF block, Annanagar, Chennai

HI
i have been using Vodafone for last 8 years . it was all fine till last 2 years . i couldn't understand or explain how could it go such low level of service.
i have been using 3g network plan with 1gb limit regularly and has never faced any issues . In last few months my 1gb limit end up in just 10 days . in fact even i have made attempt not to use anything rather then whats app chat . still i had to recharge in 15 days again, i went ahead asked customer care operator several time to explain this i was said that i have been used all 1 GB and exceeded the usage . i asked for what exactly was net usage was in so they said it cant be told to me( my own data usage was not told me i don't understand this rule .) so i opted for 2g net plan . i then i cudnt receive any net service and had to reboot my sim regularly to receive 2g network ...
the customer care service of Vodafone has fallen to a level where they themselves hang up call if i am asking some questions :(
i get promotional call from Vodafone customer care services that seeing my continues usage of Vodafone service i have been offered postpaid service from Vodafone . i do respectfully reply as always that i am not interested in offer they reply me rudely that why i am not even listening to any offers or just hang up call rudely without even saying "OK". with high amount of rates. and lowest rated customer care agent and services i am very much upset about Vodafone services.

As i lost my cell on 29th Feb evening, i went to Vodafone stores at TTK road chennai on 1st Feb, for getting a new / duplicate SIM. they said stores will be opened at 10.30 Hrs, only. So, at 14.00 Hrs, i went to vodafone mini stores Surabhi at saidapet on 1st Feb at 2.00 p.m., and applied for new / duplicate with Govt. officers ID card copy with Res. address.
I approached many times till 12. 45 hrs on 2nd Feb the customer care vodafone and mini stores saidapet, but still my new SIM not activated.
I am not able get any incoming calls and make outgoing calls, as a central Govt. officer i am facing communication problem.
Totally my friends are not happy with VODAFONE
v.kathiresan

Hello
My mobile No. is [protected].
I am receiving more than 350 sms in a day continuously different not interested sms from "Channel 50". It is my humble request to you to do some thing totop stop it.

Dear Sir I am very upset about your service. I complain many times in your vodafone store and customer card. But there are no soluation at all. Plz solve my problem as soon as possible.
Thanks
Ajeet kumar pandey
Varanasi
Mobile [protected]

Dear Team,

I had given the request to port my number to Airtel and the same has been rejected twice.. without the notice and as it was mentioned that you switch to Red plan will have a concern Relationship manager but till date no one has contacted me ever

Dear Sir/Mam,
I have been using Vodafone for the past 7 years and today I'm sorry to say that Vodafone is no longer interested in retaining its esteemed customers. Last month I had made a payment of some 900 rupees towards my Vodafone bill. when my bill for the current period arrived I checked that the rental charges are charged wrongly. On checking, I saw that the rental charges for the last bill paid were also charged wrongly. Your customer care executive agreed to reverse the wrong billed amount for the current period but told me that he'll not be able to reverse the wrongly billed amount for the last bill. I'm sorry but due to such attitude of Vodafone I'm no longer interested in using Vodafone. I'm with Vodafone for the past 7 years and if Vodafone ain't able to retain its customers then there's some serious problem.
Kshitiz Singhal
[protected]

I have no idea when this plan was activated in my postpaid connection. Its just for past few months that i noticed an unusual hike in the bills. I used to get bills around Rs 900. Presently they have shot up to as high as Rs 1800!! It is just this month that I scrutinised the bill to find that the plan has this extra thing activated without my knowledge and are chargig accordingly. I dont even use a smartphone for this number!! Yet I am paying hefty bills for a internet plan!!

Please help!

I bought a new sim card on 5th Feb.. I did all the verification on telephone submitted documents. But on 21st of Feb they disconnected my sim card.. When i asked the reason they said some documents issue.. i submitted the documents again 2 times.. Still they activate and deactivate my card.. On asking the reason they tell nothing and keep on disconnecting my sim card.. My sim card got disconnected 9 times.. Every evening I request them to activate and next evening they disconnect it.. Fed with with this Vodafone service...

Plz provide me details of [protected] Vodafone details as much as possible.. i already lodged a FIR against this no. Mail me details as much as possible. FIR copy is attached

FRAUD TRANSACTION
sir,
i m psi dattatraya khade from vakola police station we have received complint a call received from no.[protected] dated 26/02/2016 at 10.28 am asking my andra Bank debit Card details like card no., date of expiry etc stating that he is calling from andra bank debit Card section for renews my card and credited to my account and rs.5000/- was debited to my andra bank card no.xxxx xxxx xxxx 8302.
Merchant - Vodafone bill desk
Merchant City - Mumbai

Please take action on fraud calls person and revert money to me contact mi on [protected]

Dear sir/madam,

This is Mohammed from kalaburagi (Gulbarga) Karnataka.
On 29/02/2016 i have recharge my mobile with Rs. 649 for internet. Before recharging my number i checked with *111# and it shows for 649, the validity will be for 28 days but now it is showing only 25 days.
I am feeling like vodafone is cheating the customers on 3G internet services.
And i call the customer care centre 3 times but i am not satisfied with them and customer care executive whom i called last time (10:50pm) is very irresponsible and talking like villain of hindi cinema.
So i request you to take necessary action on vodafone india and the customer care executive.
I'm enclosing the screen shots of what i received from *111# and the timings of my calls to customer care executive.