Vodafone India Complaints & Reviews

Hello

My Vodafone mobile number is [protected]. I have been using this number for a long time without any complaints related to services but I am fed up with the serviced since last 01 month.

1. I have given MNP request twice 1st request was given on 30th Jan after clearing bill payment of Rs. 789/- post that I also spoken to Vodafone executive he also assured me that your payment has been cleared and there will be no problem in MNP, later I visited Vodafone store to submit my documents for completing MNP formalities and they have promised it will take 8-10 days time to activated new SIM card, after completing the given time it was not activated so I visited Vodafone store again on 12th Feb for the issue and explained everything. Store executive told me that your request has been cancelled due to non payment of your bill, when I have already made the payment on 30th Jan then why it was not showing there. Store executive again taken a request for MNP and assured me it will surely be done within 08 working days from then it is not activated.

2. When I have cleared all the payment in my first request to smoothly complete the MNP formalities, if it is not updated in your system then why should I make another payment for MNP which has been generated for this month.

Is the standard of your serviced now, after giving two requests for MNP it is not done yet, why customer should suffer, if your system is not updated.

I request you to please disconnect my number now I don’t want to use this number anymore and I am not going to make any further payment for Vodafone number [protected].

I have stopped using this number since I placed the request, my alternate number.

Thanks
Aslam |

মই এখন Sim card post paid connectionৰ পৰা Prepaid connection কৰোতে Vodafone officeৰ পৰা Pallavi নামৰ ছোৱালী এজনীয়ে মোক Duplicate Sim card এখন দিয়ে । কিন্তু সেই Sim card খন Active নহয় । মই কেইদিনমান পিছত Sim Card খনলৈ অফিচলৈ গৈ Pallavi নামৰ ছোৱালী জনীৰ আগত কলো । কিন্তু তাই মোক কলে যে আপোনাৰ Sim card খন ভুলকৈ দিলো । আপোনাৰ Sim card খন ইয়াতে বেয়া হল।

Dear sir please tower insattal land space for 300sft pin 272172 no [protected] Sir hamre yaha3g network problum hai Garam bedukhor post sikhtha disst santkabir nagar

My number [protected] has been charged for net pack even for non usage and I called customer care to disconnect my net pack but no response. Kindly make action regard this issue. I want to disconnect this number. I am not using this number to make calls for 2 months but I have been charged for these two months.

Hi,

I just received an sms from VM - VFCARE stating that they have received my documents for mobile number [protected] and that they are in process of activating my connection.

I have even put across a complain through VODAFONE CUSTOMER CARE. However i just want to be safe and document it that i have never ever given my documents for the connection of the above mentioned Mobile Number.

I am shocked that a prestigious brand like VODAFONE has mis utilized my documents.

AWAITING AN EXPLANATION.

Attached screenshot for your quick reference.

Regards,

Rasmeet Arora

I received a call from[protected] [Rajastan Guy]) stating that he found 5kg gold biscuits under ground and he ready to sale that in 50% discount.

I asked his name, but he not interested to tell.

Beware guys.

The complaint is about vodafone mobile India as while registering they do not validate if given mail ID is of respective customer or not and once registered they keep sending different mails on that mail ID.

Same has happened with me i.e. I am receiving mails from vodafone (for Reference: Vodafone Relationship no.[protected] & Vodafone No. [protected]) for "Demand Notice" and "Payment Reminder Letter".

To be very clear I don't own the mentioned vodafone# in fact I don't have any vodafone number and while communicating I have every time clearly mentioned that I am not their customer and I am not the intended person they are looking for.

I have mailed this concern to their customer connect mail IDs "corporatecare.[protected]@vodafone.com", "vodafonecustomer.[protected]@vodafone.com" and "vodafonecustomer.[protected]@vodafone.com". Mails are acknowledged and sometimes I have received response from them saying...

"We would like to confirm you that we have forwarded your request regarding email Id remove for your Vodafone mobile number to our specialized Vodafone care team"

But actually no action has been taken ever and I see similar mails from vodafone within 2-3 days after their response. I am following up on this issue since 12-Nov-2015 and since then I have written 6-7 times to vodafone.

Following are some of the request#[protected] and interaction#[protected],[protected].

I request to please ask vodafone to take action to resolve this issue and stop bothering me.

Thanks.

On 28th Feb Rs.45/- deducted from my account for unlimited video download without my consent. I called 198 but there is no option to talk with customer care, also no one called me back after call back registration till now. I want to get back my money. This is very very bad.

I am using [protected] Vodafone prepaid service. Two value added services named "Glam doll pack" and "Fashion portal pack" were activated and 125 RS was deducted from my balance. When I contacted customer care, they say it was activated just because some random pop up ad (one click ad) page opened on my browser page. How can a random ad page deduct money from my balance without operators permission.

I have purchased 2 sim cards on 22-02-16 from a representative of Vodafone with Rs 50 talktime and V-V 10 paise offer.

Numbers activated on 24-02-16 without any balance and offers. I have made a call her to do the recharge, she said okay, but she did not do the FRC. I made calls and messages to her, but she did not respond. I want to complain.

I wish to complain about Vodafone.

REF: 17085236, I was stunned to discover that after being a Vodafone customer for over few Months, in order to disconnect my Plan Coincidentally, In this time I will be overseas or I could have changed jobs and no longer require a Vodafone dongle.

At the time I had given request for Disconnect of my connection, Tue, Feb 16, 2016 at 12:31 PM on E-mail:-VGVF.[protected]@vodafone.com, but it did not stop and they raised bill with double charge.

To wrap up I really want to remain a loyal Vodafone customer but I am exceedingly frustrated by Vodafone attempts to service.

Thanks & regards,
Mayur Chauhan

Hi,

Vodafone has deducted Rs50 against activation of "Vodafone gang of friends"in both of my mobile numbers. I never requested for any service like this. . I want my balance refund back to me account.

This is to inform you that my mobile no. [protected] has been blocked from last few months due non payment .I have already issued mail in this regard that I had received an eratic bill and that needs rectification.Since then I have not got any response to solve my problem.Being a old an sincere customer I am facing lots of problem.
Hence please expedite to solve the issue or else I have to take up the issue to customer forum.
Thanks
Nilesh Kr. Saha

I have lost my mobile with Vodafone two sim cards while i was driving my bike at 10 am in Silkboard signal, Bangalore.

Please block my two sim cards as below:

[protected]
[protected]

Please block above two cards immediately.

What shall i need to do get the same sim cards?

I am waiting for your reply or suggestions.

My address is E-236/A, 2ND FLOOR, NEW ASHOKNAGAR, NEAR HANUMAN MANDIR, INFRONT OF RAJDHANI CONVENT SCHOOL, NEW DELHI - 110096.
Here I am facing the network problem. When I am inside my room no vodafone network will catch but airtel has full network. I use my vodafone number for office use but for this network problem of vodafone I am in between a great trouble. Please slove this problem otherwise I have to port my number into other services.
My name is GOUTAM RAKSHIT
MOBILE NUMBER - [protected]

Since i have bought the sim i find that the outgoing sms' meet with an error - ' message not sent'. Tried contacting vodafone care a number of times but they all say that sms barring option has been enabled on your sim abd you need to manually remove it. Fact is there is no manual barring facility available on my android phone nor has it even been done by me.
The executives just say that they cant solve this issue and it's been really frustrating. I would really like some serious solution from their side to plucking out this issue.

There is a guy who called me and was asking for my ATM details on sunday morning at 10:30 am. He called me through this number 91-[protected] (Vodafone) and when I traced it I found it to be from Bihar/jharkhand area and I myself stay in chandigarh and using Vodafone number only. I called him thrice but it was switched off. Hey guyz please see into tha matter that these ppl are using your services in fraud cases.

I ajay khemka want to inform you that my Mobile No. is [protected] (Vodafone network) thay have deduct extra amount of Rs. 42 aprox on 27.02.2016 from my A/c balance when i call in customer care they said i have use 10 mb within 105 seconds but i have not use it. My net pack is completed they send that sms within that 105 seconds so its their fault not my they should send SMS before that. Please asked them refund my balance

Sir,
I, Subrata, Vodafone's Customer have received a bill amounting to Rs. 5500+/-. I am a customer of Vodafone since 2012. My most usage is in data bellow 1 GB . My average bills amount to Rs. 600/- to Rs. 700/-.
I visited the store in the month of November 2015 at Indirapuram Ghaziabad and meat Mr Rohit and another 2 customer service person and told them why vodaphone is charging Rs.3500. on my last month bill. They told that you have used 2.89 Gb, I dont know how they people calculate and I take the plan of ! GB. how it goes to 2.89 GB.
After so many followups today Khusbu ([protected]) told me that she can give Rs2500. discount and I ask her to give Rs3500. minimum which is not used by me, and she denied
Sir, I request you to check regarding this issue, my bills since 3 year when I bought the connection, are amounting around Rs. 600 to Rs. 700. Why will I give the 3500, if their is no fault from my side and why vodaphone people agreed to wave off 2500. that means they have over charged And my phone is been disconnected last two months.
So, please look out after this issue, and get it cleared as soon as possible as my phone is disconnected now and I have important calls to make & receive. I

Today my second number also barred

What will be the next step

Thank you,
Regards,
Subrata

I have a vodafone number [protected], i have missed my sim and when i called to vodafone customer care for de-activate my number asap so no one can miss-used it he ask me some questions i have given him all details as per my original document given on the time of sim activation. But he told your date of birth not match...its not my fault i ahve given my original documents photocopy in the time of sim activation. so its vodafone fault why he enter wrong details in own systems.

I requested to consumer forum, please communicate with vodafone and deactivate my sim asap.