Vodafone India Complaints & Reviews

Hi Sir/Madam
SUB: post to pre migration not done last 6 months and my was number disconnected 22/02/2016 till not activated
My Vodafone Post paid number [protected], i give this number for POST PAID TO PRE PAID migration in Shri Balaji Traders NO 11 Hospital Road Near SBI, tirukovilur 605757, villupuram District last august month, i submit all required proofs in that mini store, But the number was not migrated, again i conduct to the mini store, and they replied to me some technical issue in vodafone network, every month they reply the same message, i highly pressured to the mini store after that they give a villupuram vodafone migration department staff number, i conduct to him, he gave assurance to me clear the issue within one week but last 2 months there is nothing have been solved yet, every month he clear my bill amount throw the waiver, now my number was disconnected 22/12/2016 still not activated, I try to conduct that corresponded staff he did not picked my calls…… kindly do the needful for this issue and activate my number immediately……
Number : [protected]
Prepaid SIM No :[protected]
Regards
Karuna karan M
Conduct number :[protected]

The number has been activated by vodafone.
It was in haryana circle and i got it ported to delhi vodafone circle. The porting got processed last night, i called 59059 for televerification and the number got activated in the morning. But since then i have zero balance and not able to recharge my number. I am having big problem since i am travelling to other state and wont we able to receive calls in zero balance.
Kindly look into the matter,
number : [protected]
alternate contact no. [protected]

regards
ketan jhari

Dear Team

My July'15 months salary is pending, kindly conform which date i have received my salary ? Already 8 months is over, but till i have no received my salary,
I have already discusses with Dhru Tanna ( Arnav Infocom)( Channel Partner ), he is saying my last four months services claim is pending from Vodafone end so i have not paid JULY'15 month salary, last three days ago i have discusses with Lipsa Dhyani ( Vodafone West Limited Employe ) for the same, she says already all claim will be process and claim amount will be credit on arnav infocom account, but your channel partner is not release your salary

This JULY'15 months claim is already process for your end, This Services Clam has handover to you and you have process for same date.

Shashank sir / Sumit sir ( Vodafone West Limited Employe )please look into this matter and help to close this issue, I have already discusses with you regarding the same, but till date this matter is not close so please help

please conform and process my Salary ASAP.

Rs 600 prepaid balance was not carry forward during the conversion from prepaid to postpaid of my father's Vodafone No. When I visit Vodafone Care they told me that there is no prepaid balance but actually there was Rs 600 prepaid balance. This is breach of customers TRUST. When I contact Vodafone helpline they also told me that we couldn't get the prepaid account details. VERY BAD EXPERIENCE WITH VODAFONE.

Dear Sir I Have Changed My Network From Tata To Vodafone . I Paid All My Dues Till Date . They Changed My Network And Issued Me My No [protected] Prepaid. After 10-15 Days They Deactivate My No Without Any Information And Asking Me Rs 1100 For Issuing Me Again . If I Am Using My Prepaid No . How They Can De -activte my No. This Is Totally Wrong.

Regards

Manjeet
[protected]

My data uses is only 143mb on mobile sim, an I have recharge of rs 99/- for 400mb 3g, but it is said that is used 100% in my used how this is happed ..

plz clerfy & give it to me back

Dear Sir,

I apply for new connection of vodafone. and vodafone has been change no. without information. also after 10 days our 4 no. did not activate till date and right now. and i am calling them, they are not picking up my phone also i called to head office vodafone. they people disconnect my call also.

For porting from airtel to vodafone for me (Manoj Kumar) [protected]
new connection for Rishipal [protected]
New connection for Bijender [protected]
For me (Manoj Kumar) [protected]

Dear Sir,

I own a post paid Vodafone number. When I migrated from Ahmedabad circle to Mumbai circle, I was given a faulty SIM card. It went "SIM Card removed" frequently and even between calls - because of which I have faced problems in my official calls also and missed out on important calls.

I raised a request for SIM replacement on 15th February with reference number :[protected]

Requested a new SIM on 15th Feb. Was assured a delivery within 48 hours

1st follow up call to customer care: On 20th Feb, they said SIM has been dispatched on 16th Feb. Will be delivered by next day.
2nd Call : Delay by courier company. Will recieve in 24 hours.
3rd call: my phone was not reachable hence they did not deliver. No attempt on my alternate number was made. Assured delivery within 24 hours
4th Call : SIM car was Delivered to someone named Raman on 20th February (the bluff)
5th Call : 1st March - Original status is dispatched and its still in transit.

Nobody has followed up yet - inspite of so many calls. I stay in Panvel and so I even gave them the option to deliver it at my office address in Sakinaka Junction.
Reason for delay is understood - but Vodafone has been bluffing. Lying to the customer won't help. There is no Raman in our society. and I dont think they would hand over my SIM card to any random and unauthorised person. However - today I called up again and confirmed the status of my complaint and it says dispatched on 16th February.

I spoke to a representative Jyotsna and told her if I dont get the SIM within 24 hours, I will mirgate to Airtel. I am surprised to see - Vodafone does not care about losing its 10+ years old customer to Airtel. My request was still not taken up. However - I have decided and proceeded with migrating to Airtel.

I need an explanation for cheating / Lying, the delay due to which I missed out on my important official calls and information.

Dear Sir,

These vodafone people are automatically activating services like "Gameadd" and "Bollywood buzz" without customer knowledge and sending a message to pay for it. This is the third time i am facing the issue. I have clearly wrote mail to vodafonecare.[protected]@vodafone.com that unless i write a mail to activate any service don't activate. Even after posting mail twice they are repeating the same. It's a fraudulent and cheap work from Vodafone. Please do the needful ASAP. Thank you.

Regards,
Siva
Data Scientist

Hello

My Vodafone mobile number is [protected]. I have been using this number for a long time without any complaints related to services but I am fed up with the serviced since last 01 month.

1. I have given MNP request twice 1st request was given on 30th Jan after clearing bill payment of Rs. 789/- post that I also spoken to Vodafone executive he also assured me that your payment has been cleared and there will be no problem in MNP, later I visited Vodafone store to submit my documents for completing MNP formalities and they have promised it will take 8-10 days time to activated new SIM card, after completing the given time it was not activated so I visited Vodafone store again on 12th Feb for the issue and explained everything. Store executive told me that your request has been cancelled due to non payment of your bill, when I have already made the payment on 30th Jan then why it was not showing there. Store executive again taken a request for MNP and assured me it will surely be done within 08 working days from then it is not activated.

2. When I have cleared all the payment in my first request to smoothly complete the MNP formalities, if it is not updated in your system then why should I make another payment for MNP which has been generated for this month.

Is the standard of your serviced now, after giving two requests for MNP it is not done yet, why customer should suffer, if your system is not updated.

I request you to please disconnect my number now I don’t want to use this number anymore and I am not going to make any further payment for Vodafone number [protected].

I have stopped using this number since I placed the request, my alternate number.

Thanks
Aslam |

মই এখন Sim card post paid connectionৰ পৰা Prepaid connection কৰোতে Vodafone officeৰ পৰা Pallavi নামৰ ছোৱালী এজনীয়ে মোক Duplicate Sim card এখন দিয়ে । কিন্তু সেই Sim card খন Active নহয় । মই কেইদিনমান পিছত Sim Card খনলৈ অফিচলৈ গৈ Pallavi নামৰ ছোৱালী জনীৰ আগত কলো । কিন্তু তাই মোক কলে যে আপোনাৰ Sim card খন ভুলকৈ দিলো । আপোনাৰ Sim card খন ইয়াতে বেয়া হল।

Dear sir please tower insattal land space for 300sft pin 272172 no [protected] Sir hamre yaha3g network problum hai Garam bedukhor post sikhtha disst santkabir nagar

My number [protected] has been charged for net pack even for non usage and I called customer care to disconnect my net pack but no response. Kindly make action regard this issue. I want to disconnect this number. I am not using this number to make calls for 2 months but I have been charged for these two months.

Hi,

I just received an sms from VM - VFCARE stating that they have received my documents for mobile number [protected] and that they are in process of activating my connection.

I have even put across a complain through VODAFONE CUSTOMER CARE. However i just want to be safe and document it that i have never ever given my documents for the connection of the above mentioned Mobile Number.

I am shocked that a prestigious brand like VODAFONE has mis utilized my documents.

AWAITING AN EXPLANATION.

Attached screenshot for your quick reference.

Regards,

Rasmeet Arora

I received a call from[protected] [Rajastan Guy]) stating that he found 5kg gold biscuits under ground and he ready to sale that in 50% discount.

I asked his name, but he not interested to tell.

Beware guys.

The complaint is about vodafone mobile India as while registering they do not validate if given mail ID is of respective customer or not and once registered they keep sending different mails on that mail ID.

Same has happened with me i.e. I am receiving mails from vodafone (for Reference: Vodafone Relationship no.[protected] & Vodafone No. [protected]) for "Demand Notice" and "Payment Reminder Letter".

To be very clear I don't own the mentioned vodafone# in fact I don't have any vodafone number and while communicating I have every time clearly mentioned that I am not their customer and I am not the intended person they are looking for.

I have mailed this concern to their customer connect mail IDs "corporatecare.[protected]@vodafone.com", "vodafonecustomer.[protected]@vodafone.com" and "vodafonecustomer.[protected]@vodafone.com". Mails are acknowledged and sometimes I have received response from them saying...

"We would like to confirm you that we have forwarded your request regarding email Id remove for your Vodafone mobile number to our specialized Vodafone care team"

But actually no action has been taken ever and I see similar mails from vodafone within 2-3 days after their response. I am following up on this issue since 12-Nov-2015 and since then I have written 6-7 times to vodafone.

Following are some of the request#[protected] and interaction#[protected],[protected].

I request to please ask vodafone to take action to resolve this issue and stop bothering me.

Thanks.

On 28th Feb Rs.45/- deducted from my account for unlimited video download without my consent. I called 198 but there is no option to talk with customer care, also no one called me back after call back registration till now. I want to get back my money. This is very very bad.

I am using [protected] Vodafone prepaid service. Two value added services named "Glam doll pack" and "Fashion portal pack" were activated and 125 RS was deducted from my balance. When I contacted customer care, they say it was activated just because some random pop up ad (one click ad) page opened on my browser page. How can a random ad page deduct money from my balance without operators permission.

I have purchased 2 sim cards on 22-02-16 from a representative of Vodafone with Rs 50 talktime and V-V 10 paise offer.

Numbers activated on 24-02-16 without any balance and offers. I have made a call her to do the recharge, she said okay, but she did not do the FRC. I made calls and messages to her, but she did not respond. I want to complain.

I wish to complain about Vodafone.

REF: 17085236, I was stunned to discover that after being a Vodafone customer for over few Months, in order to disconnect my Plan Coincidentally, In this time I will be overseas or I could have changed jobs and no longer require a Vodafone dongle.

At the time I had given request for Disconnect of my connection, Tue, Feb 16, 2016 at 12:31 PM on E-mail:-VGVF.[protected]@vodafone.com, but it did not stop and they raised bill with double charge.

To wrap up I really want to remain a loyal Vodafone customer but I am exceedingly frustrated by Vodafone attempts to service.

Thanks & regards,
Mayur Chauhan