Vodafone India Complaints & Reviews

I was using prepaid vodafone sim for 10 years. Some guy called from vodafone and offered postpaid features which I converted from prepaid to postpaid. With the data plan as 750MB 3G and unlimited 2G post that. I was charged extra 160 INR for internet usage stating some content download charge. The guy who called for postpaid conversion said no need to worry anything about internet usage. But charging extra is unacceptable. I lost my good trust which I had on Vodafone. Bill amount should be corrected with 0 internet charges. Else I will leave out of vodafone and change to airtel.

Frequently Y mobi service is being activated on my Mobile no [protected]. Neither I or my family is requested for the above service.Every time I have to call 198 for deactivation of service and refund.On 25 Feb it was also activated and charge has been deducted .Again l called 198 for deactivation of service. BUT till now my balance has not been refunded. Please stop doing all this kind of nonsense things. I m a gov employee and used to busy in office.

I haven't receive any good service from your side regarding my complaint.as a existing client am fed up with your service provided to this no.([protected])
Thanks
L.hariharasudhan

I haven't receive any good response from your side. As a existing client I am really fed up with your service which you are provided to me.this is regret to inform that you haven't provide any good service to clients.
Kindly give some respect to the existing client query.this is also to inform you that I have decided to port my number.
Thanks for the services which you have been provided for me.

I am postpaid user of vodafone no [protected].
Vodafone is looting me for more than one and half year, they are charging me un-necessirily evrytime and due to my busy schedule i prefer to get exploited despite raising voice.Many time they close my incoming too
but its enough now. .
I request you to releive me from these looters.
Thanks
sanjeev
[protected]

Number : [protected]

I changed my plan from SEP 149 N CUG to E_Connect 299 3G but I requested to you to keep intact my two Bill Discounts (Rs.50+15% 2G Volume Discount). I have been given Rs.50 discount so why is another discount is withdrawn ?

I clearly mentioned it on my email dated 27/10/15 and 28/10/15.
Even on telephonic conversation to [protected] on 28/10/15 at 7.44 p.m I forbade him to activate the E_Connect 3G Plan without these bill discounts.

Now my earnest request to you, please add 15% Volume Discount again with my plan which was active from 14-MAR-2015.Chek my Please Subscription for details .
.

I have submitted my application for change of name and address dated on 30 January 2016 (Unique ID CUME390356) and But till date my problem is not solved.
I have submitted all the requisite documents with your Vodafone Store - Ghatkopar West Branch, after that I have follow up so many times, but got no reply.
I am facing so much problem, please solve my problem with an immediate effect

Employee Mobile No. [protected]

Hello,

I do have corporate plan activated on my number and would like to change the plan. I did visited Vodafone gallery and explained the issue on customer care number but they require some official letter from my organisation.

Am not able to get any official letter from my organisation since I left that organisation long time back on which my plan was activated.

Even after explaining the current scenario customer care is not able to help me with any of the solution nor reverting back with any of the findings. I have been following up on this issue since month

Can anyone look into this matter and can get back to me.

Hope to get positive response from your end.

Kindly contact me on [protected]

My mobile no is [protected] on 25/02/16 Vodafone deducted rs90 in name of desi tube pack which I never activated after complaining on Twitter regarding the deduction instead of resolving they again deducted rs 90 in the name o[censored]nlimited video which again I never subscribed kindly look into the matter and solve it..

Good morning
i am mnp customer from airtel..i recharged with 74 as a first rechrge ..when i was call to customer care benifits will we active from 30 minutes after recharge..but till now i dont get any benifits...Almost completed 18 hours...Initially I think vodafone as better service provide network...but my feeling is its a worst network

I have online paid 500/- Vodafone bill payment on to billdesk service. My amount has debited but payment not success. Please help me sir. and refund my money fast

Transaction no. VODAFONE /FPNB[protected]/[protected]/vodafone on date : 24.02.2016
from punjab national bank

Dear Sir/Madam,
Kindly deactivate/stop my vodafone post paid sim no:[protected]. What our the outstanding bill amount you please clear from deposit amount.

Any quire please free to mail me at [protected]@gmail.com.


Regards
Balaji

A balance of Rs 90 for super model pack was deduced from my mobile no. [protected] while I was exploring a website. I never opted for any such package. Please get me refund and unsubscribe of this undesired service .

Dear Sir, My name is ravindra prasad rai from vill-lathudin, post -ghandi nagar, dist-ghazipur, Uttar Pradesh.My vodafone prepaid no is [protected].It is deactive from 23 feb 2016. I want to know why my sim id deactive from vodafone customer and store but I am not satisfy from vodafone.vodafone tell me this no is convert to post paid from 23 feb 2016 3.32 pm.and sim id is also different.this is disgusting and also unsecure my privacy

My mobile phone support nano sim but they given me one normal sim card. Then I go to Vodafone store at Janpath Bhubaneswar & get 1 nano sim[protected]) against my mobile number [protected]. But it's going 26 hour but they have not respond & activate my new sim card. I'm already forward 8 mail to them but no response from there.

Sir vodafone deduct my rupees .and i am student .i have only enough money but vodafone deduct my rupees so please return my rupee as soon as possible...

Sir i m user of vodafone from last 6 yrs.from last two or three months i m very much irritated from the service company cut my balace without any specific reason.
date 23/2/2016
mob [protected]
request to refund my balnce
humbly req plz refund my balnce of 45rs otherwise i port out my whole circle nos.

Almost every month I'm getting bill of 3000 or 4000rs, my billing cycle is 20th of Jan to 19th Feb. But billed from 1st of Jan till 19th Feb. But data started bill from Jan 20th itself of cycle ended and again by 5th of Feb again new data cycle start. Current bill amount is more then 4000rs. When I call customer care they explain all bill and then I ask why more they will disconnects 4th continuously happens.

Arun Baidya Sat, Dec 26, 2015 at 7:21 PM
To: vodafonecare.[protected]@vodafone.com
Dear Customer Service Manager,

I am very old customer of Vodafone having multiple connections of Vodafone mobile.

I had been facing problems with the billing of my mobile number [protected] for the last couple of month as well the connectivity of it.

In spite of my several complaints, the connectivity issue could not be resolved & and hence ultimately I had to port my number to Airtel.

In the billing issue I had to call every month whenever I received my bill for overcharging & it would be waived off in the next bill

I was using Blackberry Prosumer ULD399 as my Blackberry handset does not allow any other plan for which I was paying a monthly plan of Rs.399/- which is much higher that your 3G plan.

But still in addition of the plan charge of Rs.399/- I used to be charged for internet usage in my monthly bills for which I disputed & I used to get a waiver in the next bill.

The last bill no 31389419 dated 06/12/15 which I received is again an inflated bill with internet charges.

I went to your Kalkaji store to complain about it and make a full & final payment of the bill after reducing the amount but they just noted the complaint and could not do anything about the bill so I could not pay it.

I would request you to provide me with the amended bill waiving off the internet charges of Rs.838.80 for this current bill as well the previous bill for Rs.239.64.

I would like to make the full & final settlement of this number only if the bill is corrected.

Thanks & regards

Arun Kumar Baidya

This is a issue which is going on since 6 months now end number of calls and complaints have been made yet nothing has been done from vodafone yet please find the details below:

Dear Suraj Jih,

Number: [protected]
Name: Rita Dhawan
Alternate number: [protected]

As per my conversation with Nagendra Yadav's assistant Harshali I have been asked to get in touch with you.

This is regarding my Vodafone number [protected] there is a issue going on with my number from the past 6-8 months
There was a 3G internet pack activated on my number by Vodafone without my knowledge. I have been using Nokia X1 and this phone doesn't have the functionality of gprs or 3g.
However Vodaphone has continued to keep the package active and after my continuous attempts of gallery visits and customer care call still has not been resolved
The Package is active on my account and no one is being able to deactivate this
Requesting you to kindly de-activate this package of 3G.
I am being charged 1500 rupees every month which has now totalled to 5000 rupees .
Requesting you to check my previous billing as it is less than 300 rupees/ month.
Kindly wave off the amount of 5000 rupees as you understand I never subscribed for any of these services.
Requesting you to kindly look into this matter at the earliest.


Regards,
Rita Dhawan
[protected], [protected]