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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India Phone Numbers

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+91 98 2009 8200
963
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+91 22 7171 5000
890
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Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 725

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A
Anupam Sahu
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Postpaid billing issue

Address:Bardhaman, West Bengal, 713212
Website:Www.vodafone.com

I'm a customer of Vodafone since 2010 while in Mumbai. I joined a company in Durgapur, West Bengal and ported the number from Vodafone Mumbai to Vodafone West Bengal. But the Vodafone bill was generated in Mumbai as well as Durgapur. I paid the bills in Durgapur regularly. The bill amount of Mumbai got transferred to Durgapur and the amount is 5000....
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Address:Khordha, Odisha, 751024

The value added packs are activated and charges are deducted from my account.. kbut i havenot applied for any of these packs. i want my money back...
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R
RubanKumarGanesan
from Chennai, Tamil Nadu
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Deactivation letter provided but bill is being generated every month

Address:600045
Website:www.vodafone.in/feedback?section=consumer

I have paid all my bills and provided deactivation letter to vodafone person and drafted a mail to Nizar.[protected]@vodafone.com as requested by vodafone. Even after doing, I'm receiving bills every month. Please deactivate my number asap....
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D
Deepesh_Varma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service | Unable to provide offers promised | Irresponsible executive

Address:Mumbai City, Maharashtra, 400011

I am one of the customer using Vodafone India network from a very long time. Yesterday I received a message around 02:29 PM stating I'll be getting 40 local mins free if I make any call at my current rate and benefit will be received within 4 hours after a call made. I made a call at 04:16 PM which was my first call post which I waited for 4 hours for my free 40 local mins. However I did not received it. I have called your customer care (198)...
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T
Tine
from Kolkata, West Bengal
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Double deduction of corporate numbers

Address:Kolkata, West Bengal

ECS,

We are having a corporate connection of about 30 numbers.we wanted to pay by cash and discontinue ECS which was currently active. I sent a couple of mails and spoke to one of their associates. After confirming we made the payments against all the numbers.To my disappointment Vodafone had not actually activated Direct Debit inspite of promising by their side and we ended up as losers because double bill was deducted for...
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K
Kartikk
from Rajkot, Gujarat
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Customer service

Address:Ahmedabad, Gujarat, 380015
Website:www.vodafone.in/feedback

Hello ! vodafone is the worst and roguish cellular company i have ever seen till date, just because of their employees' response and third class service. No value of time and extremely dump executives. Cheating customers, wasting their time and giving fake commitments are the company policy. Vodafone is the black spot for all cellular companies....
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K
Katie Ram
from Mumbai, Maharashtra
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Postpaid number not activated after two days

Address:Pune, Maharashtra, 411045
Website:Vodafone

My number conversion from prepaid to postpaid has been a real pain and counting. I walked into a Vodafone store and submitted all documents and she said the postpaid sim will be activated after two hours. It's been 2 days since I am tired of calling customer care and they keep on posting the record message "Sir problem well be solved in two hours". I asked them to patch me through to talk to a senior most person looking into this issue and...
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Y
yadav80
from Jaisalmer, Rajasthan
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Sim cant activate last one week

Address:Rewari, Haryana, 123401

I have taken new connection but still cant not activate.I have called so many time but no reply.I have got call from this no-[protected].

New Conncetion no- [protected]

Kidly request take a appropriate action against them.
.
Regards
Rishipal Singh
[protected]...
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T
tubai.nath2008
from Chennai, Tamil Nadu
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Charging extra amount

Address:Kolkata, West Bengal, 743165
Website:www.vodafone.in/home-kolkata

I have told so many times, but the problem is still not solved.They send me a wrong Bill.In this bill, due amount was showing Rs.589.But my main concern is as per Conversation with Ms.Radhika (m: [protected]) my plan should be Rs. 299/Month. I don't give any permission to change my plan from Rs. 299/ Month to Rs. 499/ Month thru Mail or Phone or SMS....
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T
Trishna Samant
from Imphal, Manipur
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3g services not activated

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My no is [protected] i have recharge my pack woth 3g services but 2 days have passed i had no resolution till yet. I want re imbursement. These guys are useless they dont provide services...
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B
Banmeet Singh
from Gurgaon, Haryana
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Network problem

Address:New Delhi, Delhi, 110052
Website:Vodafone.com

It has been nearly 5-6 moment i have been complaining about the network issues and vodafone is such a fraud company that they do not respond now and alwas send the monthly rental as i use a postpaid connection. My complaint number is [protected]. Every time i am asured that the problem will be resolved but now i know that it won't happen and i have to leave this fraud network....
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N
Naik87
from Bangalore, Karnataka
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Vodafone postpaid service is fraud

Address:560071

I am user of Vodafone services for 9+ years. I have had the prepaid connection for long time and in 2012 I changed my connection to postpaid and I had 2 connections (CUG numbers) and since then I have been facing network issues on both the numbers, call drops problems. I had raised this issue several times with Vodafone for rectifying the issue and the issue had not been resolved 2 whole years. Every time I check with them on the status of...
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V
vikash bhadana
from Delhi, Delhi
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Fraud payment done by my account

Address:New Delhi, Delhi, 110001

Pos[protected] vodafone bill desk .This payment is fraud done by my account no.[protected]. Please refund my 2400 rupees .My contect no. Is [protected], [protected]. Please i required urgently ....
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S
Sudarshan Dayal
from Bengaluru, Karnataka
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Vodafone postpaid service

Address:560024

Hi, I made my payment on 2nd Mar 2016, although i made payment i could not make calls, I did chated with vodafone customer care & they said it was a technical issue from their side n it would be resolved soon. Next morning I did try making calls but I could not, i got a same response, they said it was a trechnical issue & it would be resolved. I'm a business man & due to this it has frustuated me to an extent that I want to file a case against...
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Address:Gurgaon, Haryana, 122001

I am ported my number [protected] airtel to vodafone but still my number is not active. On 1st Mar'16 My airtel network is gone due to MNP process & then I put Vodafone Sim into my cellphone and getting SIM is not provisioned.
Then I called to customer care 2nd March Morning 15-20 times but no one give proper response to resolve the issue. One executve told me & suggest to go Vodafone store & I did. In vodafone store, they gave me...
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A
Arvind Dabhi
from Delhi, Delhi
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Mobile bill not updated in vodafone paid by irechargeonline EBS

Address:Mumbai City, Maharashtra, 400051
Website:irechargeonline_EBS

Dear sir

i have made payment through my axis bank credit card on 09/02/2016 to Vodafone through irechargeonline_EBS Rs 314.15/- agst axis card transaction no[protected] which is still not credited in my mobile nos [protected] ..

will you help me in this regards for solving this payment issue...
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P
Priyanka Raut
from Delhi, Delhi
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Pathetic service provider

Address:Thane, Maharashtra, 401201

I am a Vodafone customer since a long
from tow days i have some issue with the service which is been provided by my service provider the is Vodafone i am not getting any incoming calls on my mobile no. since 2 days at the same time i called the customer care they are not able to guide me in any sense pathetic service provider and the pathetic customer care Vodafone is with i called Vodafone customer care for more than 4 times and...
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T
tnpillai
from Chennai, Tamil Nadu
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Mobile signal weak inside house

Address:600040
Website:consumer complaints

My apartment is ground floor. Everytime, if a call comes, we have to run outdoor to receive the call.This was the issue with Airtel and I had to change the service provider. Now I am facing the same problem. Now the public can hear my phone conversation.This is the same case with my son and wife as well.
the affected number is [protected] (vodafone) working in Shanthi colony Road, AF block, Annanagar, Chennai...
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S
snehal2490
from Mumbai, Maharashtra
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Good for nothing

Address:4000606
Website:www.vodafone.in/home-mumbai

HI
i have been using Vodafone for last 8 years . it was all fine till last 2 years . i couldn't understand or explain how could it go such low level of service.
i have been using 3g network plan with 1gb limit regularly and has never faced any issues . In last few months my 1gb limit end up in just 10 days . in fact even i have made attempt not to use anything rather then whats app chat . still i had to recharge in 15 days...
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V
Vadivelu Kathiresan
from Kanchipuram, Tamil Nadu
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Duplicate sim not activated more than 22 hrs

Address:600001

As i lost my cell on 29th Feb evening, i went to Vodafone stores at TTK road chennai on 1st Feb, for getting a new / duplicate SIM. they said stores will be opened at 10.30 Hrs, only. So, at 14.00 Hrs, i went to vodafone mini stores Surabhi at saidapet on 1st Feb at 2.00 p.m., and applied for new / duplicate with Govt. officers ID card copy with Res. address.
I approached many times till 12. 45 hrs on 2nd Feb the customer care vodafone...
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