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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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S
saksham494
from New Delhi, Delhi
May 12, 2016
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Address: Faridabad, Haryana, 121003

Hi,

I am using vodafone number ([protected]) CUG number since last 4 months.
This month I noticed that charges were made before consumption of free 500 local+std minutes provided.

when complained about it, they waived it off. When I went through the previous bill, the thing was repeated in every bill. They were charging before the free usage and I was not aware of it.

Its been a week I have raised a complaint and no proper explanation is provided yet.
+1 photos
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    V
    vinee.86
    May 12, 2016
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    Address: Bangalore, Karnataka, 560037

    No network connectivity is there inside my new home in the below address:
    123, 3A Cross, Shirdi Sai Temple Road, Shirdi Sai Nagar, Munnekolala, Marathahalli, Bangalore - 560037

    I am unable to make or receive calls while at home.
    I am user of this Vodafone Postpaid number since 2010 (past 6 years).

    Moreover, in this entire Marathahalli area (outside my home), there is no 3G data connectivity. Being a 3G user, my money is getting wasted by such poor service offered.
    I am facing this issue since past 15 days and missing important call.
    Please look into this with highest priority.
    Vodafone India customer support has been notified about the posted complaint.
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      P
      prateek suman
      from Delhi, Delhi
      May 12, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: vodafone

      Sir i have shifted from airtel prepaid to vodafone postpaid from an offer provided by your customer care.Now after verification they blocked my number saying that i am not capable off paying money.When i made call to vodafone customer care they told me to visit vodafone store from there only i got to know i have to pay 1000 rs as a security deposit to the company to restart my number, but when they called and offered me they told me that i don't have to pay any money.
      Please tell me what i have to do to show them my capability and why should i pay 1000 rs to them.
      My number is [protected].
      Please help me out regarding this my number has been blocked both side no incoming and no outgoing.
      Vodafone India customer support has been notified about the posted complaint.
      My name is prateek suman.
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        U
        UPMishra
        from Chennai, Tamil Nadu
        May 12, 2016
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        Address: 500008

        I have recharged rs 47 std pack on 1st may, 2016 2016 at 4:33 pm. The transaction was successful but the service was not activated. I got sms from the bank also that money is credited to pur/vodafone/mumbai/vodafone. I contacted customer care service twice. They told that they don't have any record of any transaction related to mine number. They also told me that if the service is not activated, then the money will credited to mine account within 5 working days. Based on their assurance, i recharged again rs 47 std pack at 5:23 pm on on 1st may, 2016. The recharge was successful and service was activated.
        Already 7 days had been passed, but still the debited amount of transaction on 1st may, 2016 2016 at 4:33 pm is still not credited to mine account. I contacted customer care service again today. But they told that they don't have any record of transaction done on 1st may, 2016 2016 at 4:33 pm.

        They are not responding to mine request
        Vodafone India customer support has been notified about the posted complaint.
        Hi Sir/Madam,

        Sorry that we gave you a reason to be upset with us. Please share your contact number with us at http://bit.ly/1Q0RlZ8 and we will get back to you with assistance.

        Regards,
        Vodafone Customer Care
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          A
          Annapurna Jha
          from Delhi, Delhi
          May 12, 2016
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          Address: Bangalore, Karnataka
          Website: Vodafone

          Hi,

          Vodafone has deactivated my prepaid connection [protected] on 6th May, 2016 without any reason or prior notice and kept my balance in that and when I complaint they are asking to buy a new connection and they are not ready to provide the refund of balance amount in that connection.
          I have not requested for any deactivation but the request is submitted by Vodafone itself with request no. [protected] on 6th May without even mentioning any reason.

          I did the porting of the number from Delhi-NCR Postpaid to Karnataka Prepaid number. I already paid the amount due for the postpaid number on 24th April. Once the payment is received, they discontinued my
          number on 27th April. Then I visited the Vodafone store and the number started working.

          Again on 6th May, they have deactivated my number without my request and knowledge. I called customer care, they don't have any information and asked me to visit the Vodafone store again. In Vodafone
          store, they were asking me to buy a new connection and they are not even ready to provide the balance amount of my number which is deactivated by them.

          Then I sent an email to vodafonecare.[protected]@vodafone.com on 11th May for which the response should come within 1 working day. But they didn't reply.
          This is the worst way anyone can treat their customer.

          Kindly help me to get my number activated with the balance in it.

          Thanks,
          Annapurna Jha
          Vodafone India customer support has been notified about the posted complaint.
          Hi Annapurna,

          We're sorry to have let you down. Please share your alternate contact number with us at http://bit.ly/1Q0RlZ8 and we will get back to you with assistance.

          Regards,
          Vodafone Customer Care
          I shared my alternate contact number at the link provided yesterday only. No call received yet.
          It's really very disappointing that it's been five days but no action has been taken by Vodafone yet. It seems they don't care and respect their customers at all.
          And they don't even have any regret for that.
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            S
            sdimri2002
            from Visakhapatnam, Andhra Pradesh
            May 12, 2016
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            Address: Visakhapatnam, Andhra Pradesh, 530017

            Sirji meana pehla bhe compalin ke .lakin mera Vodafone mobile bill abnormal aa raha hai, jo bill jama kiya uska phir sa aa raha hai.

            [protected]
            All Order
            Recharges/Bill PaymentsShoppingBus Tickets
            All OrderRecharges/Bill PaymentsShoppingBus Tickets
            Product Description
            Status
            Price
            Order No.
            Order Total

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 1, 700
            • [protected]
            • 04 May '16 1:02 pm
            Rs 1, 700

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 1, 000
            • [protected]
            • 02 Apr '16 11:12 am
            Rs 1, 000

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 602
            • [protected]
            • 30 Jan '16 11:29 am
            Rs 602

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 1, 200
            • [protected]
            • 31 Dec '15 5:00 pm
            Rs 1, 200

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 721
            • [protected]
            • 04 Dec '15 9:02 pm
            Rs 721

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 542
            • [protected]
            • 29 Oct '15 10:40 am
            Rs 542

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 468
            • [protected]
            • 28 Sep '15 10:00 am
            Rs 468

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 458
            • [protected]
            • 08 Sep '15 5:11 pm
            Rs 458

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 452
            • [protected]
            • 31 Jul '15 3:47 pm
            Rs 452

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 504
            • [protected]
            • 31 Mar '15 9:49 am
            Rs 504

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 850
            • [protected]
            • 28 Feb '15 6:02 pm
            Rs 850

            Bill Payment of Vodafone Mobile [protected]

            • Your order is successful
            Rs 400
            • [protected]
            • 09 Feb '15 11:43 am
            Rs 400




















































































































































































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            Vodafone India customer support has been notified about the posted complaint.
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              M
              mahendra bothra
              from Mumbai, Maharashtra
              May 12, 2016
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              Address: Mumbai City, Maharashtra
              Website: Fortumo app

              No information after deduct rs. 250/-from my vodafone prepaid no [protected] through fortumo web app. txn id is 63589256 & pin code is 3156 dt.16/04/2016 at 7pm.
              They have deducted Rs.250 from my balance saying that you have requested for iphone 6s winner. We have still not recieved Iphone 6s mobile from Fortumo app. Please look into the matter and send us iphone6s or return our rs. 250 which is debited from our balance.
              Please do the needful.
              Vodafone India customer support has been notified about the posted complaint.
              My sim number block [protected]
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                N
                Navin2111
                May 12, 2016
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                Address: Mumbai City, Maharashtra, 403401
                Website: www.vodafone.in

                The call is getting disconnected after a few seconds after the call is received by the other side. I have activated a plan wherein the call charges are at 35 paise per min for all outgoing calls. For activating the plan I had to pay Rs.78 per month. When we calculate due to the three disconnection of call the cost increases. I had made calls on 12/05/2016 at 10:51 am. Thereafter the calls kept disconnected 3 times. This has occurred several times.
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Shivam Rajput
                  from Gurgaon, Haryana
                  May 11, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, +91

                  Hi sir,
                  I am a Vodafone customer and my mobile number is [protected] that was ported from idea(prepaid) to Vodafone (postpaid)before two week.and there had not any Verification from Vodafone side .But i have submitted my all document near my Vodafone store.My sim had worked 3 day after that my outing stooped and now incoming also stooped .so my request to you that please
                  take a action to my complaint as soon as possible.
                  Your customer
                  Shivam kumar
                  Mobo-[protected]
                  [protected]
                  Vodafone India customer support has been notified about the posted complaint.
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                    A
                    Ameya Jadhav
                    from Mumbai, Maharashtra
                    May 11, 2016
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                    Address: Mumbai City, Maharashtra, 400067
                    Website: www.vodofaone.in

                    Ear Sir,

                    This is regarding my Vodafone Bill for the month of March'16, i have received the bill in which i have Charged Rs. 125/- extra for Usage Chages in my Bill. whereas in last month also they charged me the same amt, bt the same amt got Credited into my account.
                    In the last month bill they had charged me Rs. 125/- for activating extra internet services, but when i checked there is no service is being activated from my end, so i put the complaint via Phone to customer care & they deactivated my extra internet services and cancel the Amt. but the Next March'16 month again they are charging me the same amount and it is reflecting in my current Bill. When i told Customer Care person ( his name was Ashram ) that Vodafone had wrongly activated the services which has been already deactivated in the last month and the amount is being not charged to me so why it is showing in the month of March'16 bill, he said " Sir as a special case we cancelled the last month amount so it is not possible for every time, and we will not give you the special service again, so you have to pay this time."
                    then i told him it is being wrongly activated in the last month & i got the refund back and i told them to deactivate this service then why it is charged me again. bt again he was saying the same. then i told him look guy i guess you are not understanding what i am telling you. i also try to speak to Manage bt he didn't transfer the phone and said even Manager is saying the same.
                    i am fed up with Vodafone services, every time they come up with Extra charges which is not Valid. Even in April'16 they charge me some extra amount for late payment charges. i had a paid all the bill before due date.
                    So my request you to pls look into this matter & solve this Extra amount charges which is charged to me.

                    Regards,
                    Ameya Jadhav
                    Vodafone India customer support has been notified about the posted complaint.
                    Hi Ameya,

                    Sorry that we gave you a reason to be upset with us. Please share your contact number with us at http://bit.ly/1Q0RlZ8 and we will get back to you with assistance.

                    Regards,
                    Vodafone Customer Care
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                      N
                      NSunilKumar
                      from Bengaluru, Karnataka
                      May 11, 2016
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                      Address: 560001

                      Vodafone has automatically activated Model Mania Pack on my prepaid Mobile No. [protected] without my permission on 11th May 2016 and i havent browsed any page or app to get deducted and a similar thing happened to me 30th Apr 2016 as the amount was 5rs i ignored but its happening often, please refund my amount of 20rs(Model Mania Pack) +5rs(funnyBunny) and stop stealing money from your customers and deactivate me from all your value added service as am not interested with any of those.
                      Vodafone India customer support has been notified about the posted complaint.
                      My complaint is about the rude and cheap behaviour of the salesman of vodafone company.please review as soon as possible
                      Sir,

                      Mery vodaphon spcl offer m 127 m 1GB, 2G data ka offer hea, but mujy 500 mb he mealy hea ..

                      Mery 198 & 199 par be call kiyaa but call nhi gai.

                      So plz aap isko solve kry.

                      Thankyou ...

                      My number [protected] in Rajasthan

                      Automatically activated model mania pack - Comment #2382446 - Image #0
                      Hi Sunil,

                      We are sorry to hear about your experience. We will be in touch with you to talk things over.

                      Regards,
                      Vodafone Customer Care
                      Dear Vodafone,
                      I got a call from your executive regarding my complaint i am not convinced with your reasons, I need a solution i.e "refund my money".
                      Am not accepting the reasons given by your executive,
                      First please provide me a proof of me browsing the site and clicking of popups. If you want me to TRUST your reason, sorry to tell you we(me and vodafone) don't carry such kind of relationships.
                      Second, still you want to say its not vodafone responsibility then your service is not secured as any third party is able to access my money from my account,
                      Third, your executive mentioned that i "confirmed"(a word used by the executive) hence the deduction.
                      Confirmation is something i should accept and if i have accepted it then please provide me the same confirmation message.
                      Fourth, this is happening with lot of customers, Why isn't vodafone taking any action and not finding any solution or is it some way vodafone is trying steal money from different customers.

                      P.S please don't call me to give the same reasons, call me as you find a solution and i can't wait forever
                      Dear Vodafone,
                      Am still waiting for your reply
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                        R
                        razak501
                        from Mysore, Karnataka
                        May 11, 2016
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                        Address: 516003

                        I have given a complaint to resolve my postpaid number to close it but vodafone store is not responding well, i have been requesting to close my postpaid number but from one year but they are not closing i have been charging minimum rental, every month i have been charged minimum rental i am fed up with this vodafone service, please anybody help me
                        Vodafone India customer support has been notified about the posted complaint.
                        Hi Razak,

                        We apologize for the trouble.
                        Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                        Regards,
                        Vodafone India
                        Today I got message from Vodafone by saying like wwe zone pack is activated and deducted 90 rs from my account . I didnt even asked for it. How can they activate and deducted the amount. Please stop cheating customers.
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                          S
                          Sarosij Sarker
                          from Kolkata, West Bengal
                          May 11, 2016
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                          Address: Kolkata, West Bengal, 700026
                          Website: Vodafone.in

                          I recently visited Vodafone store southern avenue branch kolkata with a query and for the payment for the bill.. when I went to ask my query already 2 fights broke out between the customer and the Vodafone employees .. the employees are very rude towards the customers and arrogant ... when I went to the employee for my query he behaved badly with me too .. for further complaints when I went to the flirt manager he ws so not Intrested to talk and he didn't have any proper answers for my questions .. I offered to leave the service and i got a response Tht I shld pay the bill and leave if I want to .. when I complaint Tht there are so many complaints again the store for behaviour issues then something must be wrong the floor manger told
                          me all sick people Come here .. I paid my bill and I
                          left ...
                          Vodafone India customer support has been notified about the posted complaint.
                          * floor manager
                          ^against
                          ( the two fights Tht broke out one them ws for behaviour issues of the employees and another one ws for ws loss of recharge without a proper explanation .. the other customers threatened to sue the company and he left . so with kind of response against the store therefore something must be definetly wrong with the employees
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                            pradeep2406
                            from Gurgaon, Haryana
                            May 11, 2016
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                            Address: 110047

                            Dear concern person.


                            Yesterday on 10-may-2016 at 2'o clock i was recharge rs.500/- on my mobile number-[protected] from state bank of india. Amt debited from my sbi a/c but number had not recharged. Ref detail as per below
                            10-may[protected]may-2016) to transfer
                            Inb vodafone vodafone payments fsbi[protected]ig0byraih1 500.00
                            So please credit amount to my account.

                            With regards
                            Arjun singh
                            Vodafone India customer support has been notified about the posted complaint.
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                              N
                              Nitumanish
                              from Delhi, Delhi
                              May 13, 2016
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                              Address: Meerut, Uttar Pradesh, 250341

                              Dear Sir/Mam

                              Please deactivate vip game service from my mobile no [protected], it was activation with my information.

                              Kindly refund my balance which deducted against this service.And please mind the service not activated in my mobile no in future.

                              i facing problem from two month so please solve problem shortly and tack action quickly.

                              Thanks
                              Vodafone India customer support has been notified about the posted complaint.
                              How can I deactivate mob Gamez pack from my Vodafone service? .please give me a direction

                              Vip game service deactivate from vodafone no 8393862408 - Comment #2538919 - Image #0
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                                K
                                kaushik kumar dey
                                May 11, 2016
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                                Address: 700124

                                I shall draw your kind attention that my wife mobile number [protected] (Priyanka dey halder) was submitted to the safe custody mode last week of september 2015, but unfortunately i came to know that number is given to any other customer in the month of february (Told by barasat vodafone outlet) yesterday. Apart from this the person who was doing at that time is not cooperating. At present we both are at usa, the above number we are using for more than 10 years. We want to keep the number but unfortunately they took deposit amount as well as mobile connection is given to some other else.

                                I have some good feeling about vodafone i am using from the early days vodafone was hutch. Please give me the same connection or refund the safe deposit money.

                                Waithing for a pleasnt reply.

                                Kaushik
                                Vodafone India customer support has been notified about the posted complaint.
                                This month Vodafone bill deducted 99/- MConverge Fashion [protected]@99, which I never activated. Customer care executive is saying i clicked somewhere, eventhough i click somewhere how vodafone can bill it??
                                I never used any of this portal, how can i pay for this??
                                Do I need to go for consumer court for this or can solve the issue here?
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                                  A
                                  agnihotri26
                                  May 10, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  Dear Sir/Madam,

                                  For last many months I am disturbed with receiving calls from the above two numbers calling at any given time of the Day when you in middle of some important discussion or business meeting following up is company Destination Path... Numerous time I have informed that my name is Anil Agnihotri and I am staying at Noida. Nothing to do with that company.

                                  May i request you to look into the matter and have his calling stopped immediately.

                                  Thanking you for quickest action in advance.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    P
                                    pooja2@
                                    from Delhi, Delhi
                                    May 10, 2016
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                                    Address: 500007

                                    Dear sir/madam

                                    I got a message that... Service got activated on your number as requested and rs 75 got deducted from your balance. But i have not requested any this type of services on my mobile number. Earlier also this happened but i did not take it seriously at that time. But they are deducting my money again and again without my knowledge. This is completely not acceptable. Customer care persons simply say this is activated by some third party but who is responsible for this? I am not requesting for any service then why they are deducting my balance. Where should i complaint? I request you to refund my money and please do not activate such type of any service on my number in future. Thank you.
                                    +1 photos
                                    Vodafone India customer support has been notified about the posted complaint.
                                    With reference to my previous complaint dated 30/04/2016, I donot want to block the above-mentioned number as I already got the device.

                                    Yours faithfully,

                                    RATAN KUMAR DHAR,
                                    Sova Apartment,
                                    68/60 Jessore Road
                                    Amarpally, DumDum,
                                    Kolkata-700074

                                    Unwanted vas service got activated without my knowledge - Comment #2381626 - Image #0
                                    Sir apke dealar manish baghel ke paas se sim liya tha
                                    date sim 22/04/2016 jo abhi tak chalu nai hui hai
                                    jabki maine usme lagne wali sabhi document jama kar diya hai lekin wo chalu nai kar raha hei kah raha hei jab meri icha hogi tab karunga
                                    sim no [protected] hai jo jitendra singh ke naam se hai


                                    mera mobile numbar [protected]
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                                      B
                                      Bhushan810
                                      from Pune, Maharashtra
                                      May 10, 2016
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                                      Address: 411027

                                      I have done Rs 65 recharge expecting topup with service charge deducted. After payment successful got some about top of 2 Rs added. Then I called customer care asking to cancel the transaction or give me regular topup. They clearly refused to do say citing reason as the plan associated with Rs 65 has already been activated and can not be changed. This was my second frustrating experience with Vodafone. I also ask them to deduct the service charges and return the remaining amount but no help.
                                      Kindly help me to resolve this issue.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        jaydeep4
                                        from Ahmedabad, Gujarat
                                        May 10, 2016
                                        Resolved
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                                        Address: Kutch, Gujarat, 370201
                                        Website: www.vodafone.in

                                        As i am a regular customer of the vodafone telecommunication company since 8 years and paying my bill every month. every month they provide us different offers attached in the bill. i have tried it thrice but it is fake and of no use and therefore i request you to please take some necessary actions on this multi national companies which are fooling their customers regularly and unnecessarily we have to face it.


                                        regards
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Hi Jaydeep,

                                        Sorry that we gave you a reason to be upset with us. Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                                        Regards,
                                        Vodafone India
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