Volkswagen India Complaints & Reviews

Sir/Madam,

I, Shri. Arun K. Raikar owner of Vehicle Volkswagen Vento Highline diesel, registration no. GA-08-F-6515 was on my way to attend an important function with my family at Kolhapur on 29/11/2012 at around 8.00 a.m, on the way somewhere near Sanquelim the car started giving jerks and then stopped in the middle of the road. I was shocked with such a poor performance of your vehicle. I missed an important...

Dated[protected]

From
M.SRIGOPAL BAJAJ
53, KUPPU MUTHU STREET,
TRIPLICANE,
CHENNAI 600005

To
The Managing Director,
SUNDARAM MOTORS,
7, Whites Road,
Chennai 600014

Dear Sir,

Ref. : Your Job Card S. no. NIL dated 15-10-12, 4.30pm.
Sub. : Our Vehicle no. TN 06 E 2440 – JETTA TDI.

This is to bring to your...

Had given My VW Vento Petrol (KA03MP6303) for the first servicing (on 15,000km) to Bangalore Motors-Hasserghatta. The car was given in excellent condition boith mechanically and physically. The average mileage at that time was between 11 and 12km with AC in city. now, after servicing it gives only 8-9 km in the city!! Overall, I have lost heavily by giving the car for servicing, though hard to believe!!

Firstly, the booking...

Dear sir,

I have purchased my Vento Diesel car on 18th oct'2011 from Bhasin motors Delhi. After completion of 6 months of car the wear and tear of car started. We are regularly servicing the vehicle by Faridabad dealer named Broadway. In that sometimes turbo got faulty sometimes some pipes leak.Now the Broadway people are saying the injectors are getting faulty. I have asked them to replace the injectors, but from last...

PLEASE CHECK THIS MAIL WHICH HAS BEEN WRITTEN TO "VOLKSWAGEN CUSTOMER CARE" AND TILL NOW HAVE NOT GET ANY REVERT FROM THEM.


REMINDER 1

Dear Concern,

I have got the calls from your side from Mumbai head office but still
the problem which has been raised to you has not solved as yet.

Ok let me tell you the instances how VW has failed to deliver.
br...

Respected sir,
SUB- MANUFACTURING DEFECT IN MY VOLKSWAGEN POLO CAR.
This is to bring to your kind notice that I had purchased a Volkswagen polo car on 25th August 2011 from Bhasin Motors South Ex. Delhi. Since the very first day there had been one defect or the other. On 31.08.2011 after driving just 198 KM within five days of the delivery of car I faced a problem in the meter of the car as it constantly showed a signal that...

Sir
I buy a car of Volks wagone Jetta last year. My experience is very bad with company and there customer care. Cars parts quality is very poor. Having many problems. Its tyre and disks are not sufficient for indian... we got this ans by service manager of aurangabad service center. I change my cars tyre twice in a year. And spend 100000 rs in one year for maintenance. Its cluch plate also changed. No one hyire authority person available...

sir...ma name is saneesh...i have a polo...taken from volkswagen branch thiruvanathapuram..car met in an accident...then i went wid ma car to volkswagen thiruvanathapuram branch...at that time some executives o[censored]r branch fight with me and cal abuse languages...they hit ma car also....their name is jibi and ashwin...sir is this is the way 2 behave 2 the customers...shame on u sir...shame on the entire volkswagen...i[censored] didnt take any action...

One Polo car no. 2090 was purchased by me from world class automobiles Delhi on 7th Sept.2012 the same was damaged in an accident on 20th September2012, but the company has not repaired it till date as they have taken the amount of insurance from me but not paid to the insurance company, which is not my fault. The car has not been repaired in spite of several visits.
Through the reliable source of the company I came to know that the...

Sir/madam,

I have purchased a Volkswagen polo OR02BZ1343 from Bharat motors, Bhubaneswar (INDIA).

The purpose of investing the money (which was beyond my wallet) to get your company's vehicle was to get a quality car (German), looks like to be a foolish idea.
My car has failed to start after 3 months on last Sunday night (07/10/12) and the first thing i did , i laughed on myself on investing 7 lakhs...

I own a passat petrol TSi variant. The electronics and air con in the car have been malfunctioning for past 6 months. The car is under warranty and the local dealer/service personnel have a carefree attitude when ever the car is taken for service. The complaint still persist and I had tried mailing VW customer care in the past 2 months and all I got was nothing but a phone call assuring me that the next time they will make sure that the car...

Still the vehicle is with OSL Workshop, Kolkata only.

VOLKSWAGEN, REGISTRATION NO. WB 20U 9654, MODEL POLO 1.2 CR-Highline, YEAR-2010, VIN: WVWH10605BT005526, ENGINE NO. CFW024023, customer name: Sumit Chakraborty.

1) On 25/04/2012, Kms in 19,820, vide Repair order no. SO112343, the vehicle concern was handed over to the service centre with request to repair the following:
i) Check MIL and glow plug light...

sir,
=A0
I got my front mirror changed=A0at jammu store in insurance claim.i reside
at srinagar 300km away. after 15 days the front mirror got leaked out and
water seeps in through sides of the mirror.now i claim for re fixing but
the showroom people r saying that come to jammu store for fixing and i cannot bear the loss
of time and money to go 600km to & fro plus time..Now few days back a team=br...

Hi, I am proud to own a VOLKSWAGEN POLD TDI and I loved the car. But the worst thing is the service and VolksWagen staff as poor guest handling, no etiquettes, no manners must say very rude behaviour. Yesterday I dropped my car for its First service in my nearest VolkWagen service center in Faridabad. Today when I been to service center to collect my car, during the final inspection whether the service is been done properly I found a big...

I am Prince Dhawan ( Mob-[protected]) and i am from thee middle class background and few monthes earlier i bought Polo TDI .
I bought a Polo trendline Diesel ( candy white ) on 29the June 2012 and i paid thee amount for side mirrors and door handled to get it painted from thee showroom. When i took thee car delivery i informed Showroom guys theat paint quality was not good so theey said theey will get it repainted again after few...

Greetings,



This is to apprise you that I bought a VW Polo from Frontier Autoworld Gurgaon in March, 2011. I have driven the car for nearly 26,000 kms and it recently jumped a speedbreaker due to which the oil chamber was hit and the engine oil splurged on the floor. Due to which the car wouldn't start not that we attempted for the fear of engine being damaged given that its a diesel vehicle.
br...

Hi,
I am proud to Own a Volkswagen Polo TDI and I love the car. But the worst thing is the service!
The service staff and service centre is not suitable for German Engineering!
I had given my car for the first service with small silly problems. First of all ,the service centre charged me 11,200 Rupees to do Just the service without rectifying the problems.
When I purchased the car on February 2012, the sales person...

I had purchased a LMV Car - Volkswagen Vento 1.6 CR(MT)/-Highlin, bearing Registration No. KA 01 MH 1053, Candy White Colour, Engine No. CLN163061, Chassis No. WVWE11608BT065809, Saloon Body, on 29.06.2011 and got the vehicle registered on 23.08.2011 at Koramangala RTO Office, Bangalore, that the First Service of the Volkswagen Vento was done at 15,000 kms, after using the vehicle for 24,500 kms there was a problem with the ignition light...

I wanted to share with you the feedback and the services that are been provided to me by Volkswagen Dealer in India, Navi Mumbai.

M/s. KSM Motors Pvt.Ltd. at Nerul Kukshet, Navi Mumbai, having one of its Director Mr. Satish Lakotia, a Volkswagen authorized dealer/workshop in Navi Mumbai has completely wrecked our company car (Jetta) while it had gone for regular service. The lie fed to us initially was that the accident happened...

I am using VW Jetta which is not starting with a error in dashboard " Key not in ready" when we went family trip which is on July 29th we tried to start the vechile for 6 hours and asked for road side assistance,
I stayed at car and my family left home.
team came next day morning to pick the vehicle and till now car is in garage with ATR cars Rajahmundry AP

Regarding the same i raise a complaint with...