Volkswagen India Complaints & Reviews

KA04MJ2522
VENTO
WVWA11607BT026503

I purchased above chasis number VENTO two years back. I have driven only 16000/ KM. I took for annual service to APPLE AUTO, WHITE FIELD BANGALORE..Now they are saying break pads are worn out needs replacement. I checked with a mechanic , he says faulty pads are fitted.

Volkswagen is using faulty material in VENTO for break pads.

Ramachandran...

i purchased jetta diesel in 2008. i bought from elite motors.from the start i have been having issues with them when it came to servicing.the mistakes told are never attended; never handed over on the time fixed; never entertained request for pick up from home & delivery for service.
a few days back bangalore had a huge down pour as a result my garage got flooded, as a result my car got filled up with water. It did start but i...

Hi,



This is in regards to the Integrated Music System for Polo which I purchased from Frontier Autoworld PVT LTD. on 22nd June 2012.



It has a Nippon music system (with 1 year warranty) and the speakers given with the system are so pathetic that every 3 months they needed a replacement. I have already got them replaced 3 times and now I am being told that I need to directly approach...

I can honestly tell you that we as a family are embarrassed to be associated with Elite Motors.
Your Quality of Car Service, Responsiveness of Customer queries & quality of staff is just pathetic.

Our Car: Passat 2012, AT, Comfortline
Regn. No: KA 01 MJ 7337
VIN: WVWD113C9BA000294

Points we need to bring up with seniors. If you are not senior enough to address these issues, please get...

I have got a volkswagen Pasat. I have had very bad experience with Volkswagen.

I had problems in my Tyre Bearings.. and Got It changed for hefty Amount..

I asked the reason what was the reason that they were damaged. There was no ans.
and leading to that i had to get my tyres changed at at 30000km instead on 45-50000 for these type of cars.. All the four tyres and two bearings were a costly affair.br...

This is in regards to a Volkswagen Vento Trendline Diesel bought by me on 14th March 2013 from Viraj Automobiles Sector 6, Noida- India.
Details of car as under.
Chasis Number- WVWG11608BT082991
Engine Number- CLN170429

On the very first day on 15th March 2013 the car was making noise on racing which was rectified and repaired by Viraj Automobiles workshop.
Again after 2 days on 17th March the...

Sub: Noise Pollution and Disturbance

Volkswagen and Skoda are supplying cars with very louf horns..they are quite disturbing..

Decibel levels of these horns should be checked and regulated..these type of horns contribute most to traffic noise pollution..we face increase in heart beat rate when such horns are honked..but its often not taken seriously and people get used to it..

Its a european company...

Hi,

I write to you with utter dissatisfaction on buying a Volkswagen car.Here is my experience in details.

I booked my car on the 24th of April 2013 - Polo Highline petrol at an outright purchase.
Since I was interested in the shadow blue colour I was told by the salesman that it will take about 3 weeks to a month for delivery.
So I called the agency after 3 weeks to follow-up and spoke to Shahid...

I have POLO petrol car, in which I got a -front wind shield damaged by the stone(most probably).
Ater taking a confirmation from service centre,I approched the Ahmedabad Authorised service centre located at Ahmedabad, near Ujala circle,that they will replace the glass and give the car back by 3 days.
Once I visited, they have register my car for repair and completed formalities and they have commited (repeat-commited ) to...

This is with regards to the above mentioned vehicle that was sent to your workshop i.e. Volkwagen Downtown Mumbai, Shaman Cars Pvt. Ltd. Lalbaug on[protected] for 2nd servicing as well as for works pending from the previous time that car was to your workshop.

The car was there at your workshop for 3 days now and for almost 3 weeks the previous time.

Works pending are as mentioned below,
1. Front Left...

Respected Sir/Madame ,

I am Hithendra and I own a Volkswagen polo car that I bought on the 11th August 2012 and in November of 2012 I have a issue with the air conditioning and we sent the car to the service center to get it rectified and the the car came back now again at the end of March of 2013 we had an issue with the same air conditioning and we sent the car again and this time they were talking about some issue in the...

i have bought a VOLKSWAGEN PASSAT in 2011 , the AC of the car is not working from last one month.The dealer BHASIN AUTOMOBILES is not attending the car and is telling is to go other dealer.I went to the Moti Nagar workshop , there also the car was not attended . then i made a complaint to Volkswagen company , after the phone call i received a mail from Batra Automobiles instructingme to go to another dealer in Noida named Viraj Automobiles...

subject : - Concern No: CAL25035 and music system error - MH43 AJ 6020.

Dear All,


This is with regard's to the Music system error been display on the center console, for which i had taken my car to thane service center on 4th April 2013 and according to the service advisor their seems to be some permanent problem in the system and needs to be replaced, as the car is under warranty the service advisor...

We bought a new Volkswagen Jetta Confortline on 23rd Feb 2013. When we saw the vehicle in the Tornado Motors Mumbai (Santacruze west) showroom the cars had a moving armrest in the comfortine vehicle in January & February but my vehicle docent have the same.
We went and spoke at the showroom and after a week or so they said we have forwarded the complain to the company. We took up the matter with the customer service of the company....

I purchased Volkswagen Vento Highline on 29 March 2013. The company brochure and dealer described that it has bluetooth connectivity, aux in, sd card etc., but these features were found missing.
Complaint was lodged to customer care of Volkswagen, but no response.
Any way out?...

HELLO, THIS IS CHETAN CHODAVADIYA AND I AM A PROFESSOR IN ENGINEERING COLLEGE APPROVED BY VNSGU, SURAT. AND I WAS PURCHASED A CAR POLO OF VOLKSWAGON ON 27 JANUARY 2013 AND WHEN I BOOKED THIS CAR AT THAT TIME THE OFFER IS AVAILABLE WITH CORPORATE BONUS AND FOR THIS I AM SUBMITTING ALL THE DOCUMENTS RELATED TO MY JOB AND BY SALES EXECUTIVE AND FINANCIAL DEPARTMENT IT IS CONFIRM THAT I AM ABLE TO GET IT. BUT WHEN I CALL FOR THIS CORPORATE BONUS...

I had a misconception that Vox Wagon cars are and its after sales service is undisputed BUT regret having purchased the Polo in August 2011. Since its purchase the cars BATTERY has drained out at least 6 times. I had to call either the Polo Service people or the Cross Roads helpline for getting the car started.

Every time I have to request the Service Manager as if I have done some crime by purchasing the POLO.

I...

Hi,

I bought the Vento highline TDI Diesel in 2010 November and I was very happy at that time. I was feeling that I have chosen the best brand of car and now I will have a piece of mind at least for 6 to 8 years.

I want to share my bad experience with Volkswagen.

Last month I went to office in the morning and in the evening when I was going back to home I found that I am not able to start the...

Hi,

I purchased a volkswagen polo car in 2012 and the car is showing a warning light on the dashboard. Went to Volkswagen service center, they repaired it and gave the car back in 2 days and the same problem started happening within a week. After that i again gave the car back to them and they said they fixed it in a day and the same problem appeared again in a day. So i went to third time on the same issue, this time they...

My car was hit by Dog on highway in ETAWA (UP) on 22/12/2012 at 11. AM and got damaged badly from front side. i called the road side assistance at 11 AM they said that they confirmed that they have taken the complain and they gonna give the toe service soon but nothing happen i kept on calling them and explain them that i have my mom and my sister its not a safe place for females but no one understood.As it was month of Dec it was so called,...