Volkswagen India Complaints & Reviews

I had submited my taxi claim in january 2013 they told me that they will give my money in march 2013. And when i go to the showroom service manager asked me that sorry sir i have losted you taxi claim form or its maybe misplaced. Please submit a copy than again i submited a copy in march month and he asked me to give my money in june. Today is augast 24 and i am getting many excuses by them. My car reg. is cg10 fa 7130.

VOLKSWAGEN — Delay in Delivery and no response of queries

Hi,
I have booked Volkswagen Vento Trendline Petrol Black on 3rd May 2011. I was told that delivery will be done in 15 days. Now its more than a month and there is no update on delivery of car. I have contacted Volkswagen on their website also but no response.

This delay has caused me lot of tension as I had promised my daughter to take her in new car during her summer vacations. I have also paid advance and EMI's have started, am paying interest on something that's not delivered yet.

booking was done at dealer-Maa Sheetla Autowheels Pvt. Ltd, Haldwani.

Dear Mr. Arun Choudhary,
The current status of your vehicle is, we are painting the car and the delivery date will be mid of Feb 2013.

Thank You,
With Warm Regards,

Karan S. Gajebasia
ASM Service
M/s Bhagat Automobiles Pvt. Ltd.
Volkswagen Passenger Vehicles.
Contact No.[protected]



From: Arun [mailto:[protected]@yahoo.com]
Sent: Thursday, January 24, 2013 9:30 PM
To: ASM SERVICE PAT; customer.[protected]@volkswagen.com
Subject: Re: Compliant regarding poor service -SLF15156



Sent from my iPad

On 24-Jan-2013, at 8:39 PM, Arun <[protected]@yahoo.com> wrote:

Once again , i am writing this mail regarding my Car Status( which met with an accident five month back ) , Now this is my final warning to you & if won't get any satisfactory reply from you or Final Deleviery Date by tomorrow day end , i am force to opt to sue you in Consumer court as harassment Case & Delay in providing After Sales Services

Is this a way to treat your premium Coustomers ???? , i am shocked to see that a global company don't bothered for any after sales services !!!!

Need an urgent revert on this or be ready to face the concequences for Harassing me !!!!


Sent from my iPad

On 02-Jan-2013, at 2:59 PM, Arun <[protected]@yahoo.com> wrote:

Sir

Myself Arun Choudhary need to know my latest status of my vehicle as soon as possible and also let me know on which date you are giving my vehicle

Arun Choudhary.
[protected]

Sent from my iPad

On 24-Dec-2012, at 2:34 PM, "ASM SERVICE PAT" <[protected]@vw-bhagat.co.in> wrote:

Respected Sir,

We would like to update you that cutting and wielding is in progress and by the end of this week we would communicate the date of delivery as well.

Regards
Vandana Kaushal
CRE Volkswagen Patiala
[protected]


From: Arun [mailto:[protected]@yahoo.com]
Sent: Saturday, December 22, 2012 6:55 PM
To: NSCI R: Mumbai, Customer-Care
Subject: Fwd: Compliant regarding poor service -SLF15156



Sent from my iPad

Begin forwarded message:

From: Arun <[protected]@yahoo.com>
Date: 22 December 2012 9:42:09 AM IST
To: Crm VW Patiala <[protected]@vw-bhagat.co.in>
Subject: Re: Compliant regarding poor service -SLF15156

Sir

Myself Arun Choudhary need to know my latest status of my vehicle as soon as possible and also let me know on which date you are giving my vehicle

Arun Choudhary.
[protected]

Sent from my iPad

On 17-Dec-2012, at 11:27 AM, "Crm VW Patiala" <[protected]@vw-bhagat.co.in> wrote:

Respected Mr. Arun Choudhary,

This is in regards to your complaint to Volkswagen for the status of your vehicle, we would like to clarify that as communicated to you by our ASM (Assistant Service Manager) we have received the required parts and the denting work is in progress.

Regards
Amanpreet Kaur
Customer Care Executive
Volkswagen Patiala
[protected]


From: Arun [mailto:[protected]@yahoo.com]
Sent: Saturday, December 15, 2012 8:48 PM
To: NSCI R: Mumbai, Customer-Care
Subject: Re: Compliant regarding poor service -SLF15156

To Whom It may Concern
It is very shameful on ur part that no body has bothered to response on email till now as almost a Month has past,

I am feeling like that i have purchased a local made product but that companies too takes care of their customer & in ur case no body even wants to reply on my email

If i don't get any response on my query by 20 th Dec , i may opt to go to consumer Court for my Solution


Sent from my iPad

On 16-Nov-2012, at 10:59 AM, Arun <[protected]@yahoo.com> wrote:

To whom it may concern

My car was accident on 28/09/2012 and next day I gave my car to Volkswagen bhatinda and after four days they shift my car to patiala and told me to collect car in this month but after passing 1.5 month ,spare parts still to reach at oem
We heard about Volkswagen as a service oriented company but this type of poor & unresponsive service makes us unsatisfied & also shifts all our future purchases to some other brands
We need an urgent reply on this .


Sent from my iPad

On 15-Nov-2012, at 4:22 PM, customer.[protected]@volkswagen.co.in wrote:

Date: 11/15/2012

Concern No: SLF15156

Veh Regn No: PIK17

Name of Customer: Mr/Ms. ARUN KUMAR

Dealer Name: Volkswagen Patiala Dealer Location: Patiala

Kind Attn…..

Dear Mr/ Ms. ARUN KUMAR

Greetings from Volkswagen passenger cars!

We acknowledge the receipt of your concern to us and have noted the contents of the same.

We wish to inform you that we have forwarded your concerns to our dealer M/s Volkswagen Patiala(Patiala) and have advised them to attend to the concerns. Please be assured you that your concerns will be resolved under our supervision and as per Volkswagen standards.

If you need any further assistance, kindly feel free to call "Volkswagen India Assistance 24x7. Anytime. Anywhere" on toll free[protected] /[protected] OR write to us at customer.[protected]@volkswagen.co.in.

We thank you for choosing Volkswagen and assure you our best services always.

Best regards,

Customer Care

After sales

Volkswagen Passenger Cars India

Shaman Cars Pvt Ltd — transfer of name

i habe purchase th house in dec-09 in kamothe & i already submitted the all documents for transfer my name on mseb eletric bill in may name i.e.Raju tikare from kantilal gangar,my consumer(Bill-Meter) no is[protected]

Please do the needful
Regards
Raju Tikare
[protected]

VOLKSWAGEN — Dealer services

I had purchased Volswagon comfortline POLO by Haldwani dealer. It was worst experience to deal with them or to get their services commited by executive.

promet replay sir

Polo service

I had given service in salem tamilnadu . thay have not done the service properly. i have given them car back. but the same problem is there.. very bad service. pls reply us. thanku. pls solve the problem.

Volkswagen Vento — FAULTY NAVIGATOR

MY CAR WAS RUNNED FOR 5200 KM ,MODEL VOLESWAGON VENTO TDI,AND NAVIGATOR SUPPLIED WITH CAR IS NOT FUNCTIONING,I AM REPEATDLY FOLLOWING UP FOR REPLACEMENT,BUT NO FEEDBACK RECEIVE.EARLY ACTION REQUESTED.

Volkswagen/Polo — Service

My car (POLO) is only 1 yr old,
It has developed Manufacturing Engine defect (vibration on neutral) .
It has been in the workshop(Volswaken meerut) for more than 2 weeks and they are not even able to figure out the defect/problem.
I want the car to be replaced as it is in warranty period.

Volkswagen Polo — Worst Product & Services

I have Polo TDI. It is the worst car for Indian Roads. Its Oil chamber is broken thrice in 1 and a half year time and the services of its dealers are worst.

RUSTY CHROME LOGOS AND FRONT GRILL PARTS

I own a volkswagen vento trendline dec.2010 model car. The chrome logo on the rear gets rusty and the fron grill parts having chrome strip are also rusty. I do not know why such a Good brand is using inferior quality of chrome parts

door side sound

show room evm ernakulam...KL 17 J 2112 VENTO ...very bad service in EVM ekm

Volkswagen — very bad service of volkswagen car

i baught a new polo car (2 month) then problem arise in the car. There is leak oil from silencer ...
i gave a car at service station at mehsana, its been now ten days go but my car. Still not repaired. And every person worked in VW mehsana told different things above car...

Hi Mr C V Krishna, my name is Anindra Siqueira and I work with a magazine. We are interested in running your story in our consumer affairs section. If you would like us to feature your case, please write in to me at anindra (at) hillroadmedia (dot) com.