Volkswagen India Complaints & Reviews

I purchased a Volkswagon Polo HighLine Car which is giving me a poor mileage of 5 to 6 Km/L of petrol as against 17 Km/L as advertised by them which prompted me to buy the car. Several e.mails were sent ot the Company but with no result whatsoever. It seems there ia some manufacturing defect in the car & as such it is not working to its desired mileage.


I sent the car to the Tornado Workshop on 07th August which...

Good Morning All,

My name is Siddharth Sethi Owner of Polo 1.2 Diesel base model. Purchased it two months back from world class automobile Pachim Vihar Branch from one of your Dealer in New Delhi (India). From two months this car is facing some or other kind of manufacturing default problems. In the month approx 15 days at workshop started knowing the entire mechanic team. Now I need the car replacement because the problem...

i have bought a new polo car from viraj motors, kanpur on june 2012. from the very first day there is some erratic noise coming from the steering column which is gradually increasing day by day. i have registered this complaint to dealer and their service engineers several times, but every time i found that they trying to linger on the matter, moreover no response has come from the company, even after registering the complaint at their toll...

i'm mr ashok garg belong to india .i purchased the car vento diesel 11 month ago from dehradun utrakhand ..from the verry first day there was complaint in the steering .due to this i also met with an accident. for the same i went to ambala haryana india ,service center for making a complaint regarding this . but did't get any kind of response from there side . after 15 days dehradun service center updated my car steering ....

I have been using VW Polo petrol for more than two years now .but few days back while I was driving it in a decent speed suddenly I could feel a missing in my engine and it went off .when I started it back agin it was not going beyound 3 RPM and a wired sound from the engine .on top of it my road assistance was over after two years and it took 1 day for them to come and pick it up from the road petrol pump. Till now thay haven't called...

Sir, We bought jeeta in your franchises showroom Tanya Motors pvt ltd. My jeeta’s number is RJ-14 CH 6111. it is run only 35250 km still away, it had complain of a.c. we had sent jeeta several times on your workshop but did not repair a.c. now your workshop member’s tell us your jeeta’s ac compressor is damaged . so you purchase a new compressor.
We don’t understand that How to soon damage a.c. compressor. We want to inquiry...

Subject: UPS: At least one faulty battery exists.

Name : VWVINUPSBS01
Location : Hall 2 Body Shop East
Contact : IT-Support Volkswagen India Pune +91 975
http://vwinupsbs01.apac.vwg
http://10.105.10.59

Serial # : NA[protected]
Device Ser #: NS[protected]
Date: 07/29/2012
Time: 00:50:04
Code: 0x0119

Critical - UPS: At least one faulty...

Dear sir,
I have VW Vento 1.6 High line petrol .Since (6/06/2012) I purchase the vehicle it's brakes are not working properly .I took the vehicle two or three times in vw Dehradun workshop . But every time they do some thing and gave my vehicle back with a assurance that "sir it will not happened again we checked all and now it is o.k" But the problem is remaining same it's brake is missed some time and three times...

Constant Breakdowns in new car. battery already replaced and still breaking down!!!
This is regarding our recently bought Volkwagon Vento petrol car in Feb 2012, Delhi. Car is hardly 5 months old, and has given 'faulty battery problem' so many times already. In a new car, the battery has already been replaced once and few days back, even this replaced one, gave problems. Now again the dealer is saying the battery has to be...

Hi, I'm yogesh sharma from faridabad . i m sharing my feedback rather a complaint post 1st time i replace the chamber of my car on my cost with in 2months from the date of purchase Volkswagen Polo @ gurgaoun (haryana)they said no claim and no warrantyl.approx amout will pay twenty thosands bugs its happens before.
Then 21st july on the way of bhiwani i see the indication on my meter then i m confuse for what to do then I call...

I have purchased Volkswagen Passat on[protected] from Frontier Autoworld, Gurgaon. It was defective from day one and my car has stayed more in the service station than at home. The car been sent to the service station for a variety of problems. Each time one problem is solved a new problem is observed in the car. Brief timeline of the complaints : 1. 9 july '12 till today : (20 days approx) exhaust gas warning lamp signal which according...

I took delivery of new polo on 6th of july.
First of all THE MID switches not working.
THERE WAS A noice on the back rear door.

MOST OF ALL'THERE WAS A STEERING RACK NOICE ON THE RIGHT SIDE'.
When i went with these problems to the dealer on 7th they corrected the MID switch,but as far steering rack problem,they wete sure ITS THERE ON ALL POLOS.The rack noise increased on 8th july.I went again...

Buying a Volkwagen is the worst mistake of my life. Pathetic Service Centers in Bangalore and only Clowns selling and servicing your cars.



I visited the Downtown VW Service Center on Magrath road this morning to have my breaks checked as i noticed a considerable deterioration in breaking. First of all the workshop was a junk yard with cars all over the place and its impossible to get your car in or out of the...

I have 2011 model vento kl.01.bb.6401. i had given my new car to volkswagen service center for first service.after the service i saw my vehicle right side AC handle was damaged . i suddenly inform the serviceman he said the handle have no stock .they promised to me he should be immediately change the handle under the service warrenty.after a month i try to contact them . but they are doesnt respond for this problem. in the beginning of...

Hi,

While driving my Polo Highline car (UP 32- DH- 8550) under warranty, the AC burnt and started giving lots of white smoke from the front hood. I called roadside assistance and requested them to take the vehicle but they told me to try to drive it to nearest workshop. On giving the vehicle to the workshop, I received no response from VW Downtown on the vehicle's status for one week. The service engineer's number...

I have bought one of the first Volkswagen Polo's vehicle for Delhi. Vehicle is Polo Diesel Highline. After driving the vehicle is driven approx 25k KM. One day while driving the car, suddenly the AC made a loud sharp noise and the white smoke started coming out of front hood form running vehicle. I stopped the car. And called the roadside assistance. They asked me to take the car to nearest VW workshop. On taking the car to VW downtown,...

It is not the very first time I am raising the quality and satisfactory concerns.
I am Not satisfied with the services and quality being provided by “Volkswagen South Delhi West (World Class Automobiles Pvt Ltd)” Address:68/3, Near Moti Nagar, Najafgarh Road, Moti Nagar, New Delhi. ,
New Delhi, Delhi, 110015.. The reasons are as following:

Had given my car Volkswagen Vento Diesel Highline for first service...

I have purchased a Vento 1.6 CR ( MT ) Highline from Volkswagen dealer Ms Tornado Motors Pvt. Ltd, Andheri on 29 th Feb 2012.
My Car No is MH 02 Ch 6905, Ch No. : WVWK1160XCT010623.
I was promised Insurance Policy with Zero percent Depreciation and while handing over the car keys I was assuared that the insurance policy is with Zero percent depreciation.
However now, when my car has met with an accident and I had called...

Dear Sir/madam,

I wish to mention that the very prime reason for purchasing Volkswagen car in Feb 2012 was the inherent qualities of quality and reliability attached to the reputed German brand Volkswagen. Other competition cars in my shortlist were City and Sunny.

However, my experience as described below do not substantiate my assumptions stated above.

Highlights:

1. Face...

I am writing in sheer disappointment with the kind of response I have been receiving w.r.t a mechanical fault which has been identified in my Volkswagen Jettta ( WVWK11161CA551440 , Reg No - MH 04 FL 5500).

To brief you, I had purchased my Volkswagen Jettta 2.0L Diesel from Tornado Motor Pvt Ltd Mumbai in the month of November 2011 and since then the car had a cranking noise coming from its right rear suspension.
Initially...