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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 100

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S
sunny7up
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Car

Address:Pune, Maharashtra

I have bought Volkswagen Vento Highline Diesel Model car on 23rd Jan 2013 from one of their dealers in Pune, M/S. B. U. Bhandari Automotive Pvt. Ltd. From the very next day, i had starting problems with the car. Even after repeated times i removed the keys and inserted also, this issue was persistent and intermittent. At late night i had to feel embarrassment and inconvenience with my family and had to take assistance of Toll free number....
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A
Ankush Agarwal
from Pune, Maharashtra
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Engine problems

Address:Maharashtra

Dear Sir,
I am Ankush R Agarwal, vehicle no MH-14 CK 7212

I bought Vento At petrol on 8-2-11, few days back in the vehicle the EPC light was blinking and the car was knocking, so i send it to the service center on 12-2-13 after checking all the details they called me and told that engine head should be changed and it cant be changed in warranty because the warranty has expired on 8-2-13 its a 2 years warranty.
br...
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rajabhi23
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Bangalore, Karnataka

I have purchased car from Volkswagen Bangalore dealer Elite motor. Any time any service related issue, you can not reach their service people because of non availability of staff. Recently I have sent my car for air condition check up which was not working properly and water getting inside window from glass ( this is day one complaint). When i have sent my car at service station, after taking appointment , waited in queue for three hours....
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A
Atin Kamble
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is the CAR company or The dealer taking the customer for granted

Address:Maharashtra

Is the CAR company or The dealer taking the costumer for granted

Hi ,
I have a white colour polo trend line MH 46 N 3960 which I had brought from ksm motor chembur Mumbai . Only for my 2 daughter to drive them to school which is 20 km away from my home . I was very much happy with the performs of the car even my family use to like to drive in the car i have a BMW 3 series for me ....
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V
Vijay Dasari
from Bengaluru, Karnataka
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Manufacturing Defect

Address:Bangalore, Karnataka

Dear all,

I bought vento Automatic, in jan 2013 in bangalore from apple auto,it's hardly month old, since I bought there is a loud noise coming from the rear of the car when ever the car passes a speed breaker at 20kph some times even at 15kph.Apple Auto in bangalore are hopeless and they are just interested in a sale and after that they just ignore you. I have given my car to them to loom into the problem and for last...
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N
News
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Images of the all-new Volkswagen Vento have just been released in India for the new model that is slated to hit India's roads later this year.

Images of the all-new Volkswagen Vento have just been released in India for the new model that is slated to hit India's roads later this year. It's essentially a sedan version of the recently launched Polo hatchback, sharing its platform, and is also a twin of the Polo sedan that was launched this week in Russia.

Specifically designed for India, the Vento will be tailored for the local market and carry the Volkswagen DNA of...

+1 photos
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News
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen India plans to launch the redesigned VW Polo hatchback in the first half of 2010.

MUMBAI, India — Volkswagen India plans to launch the redesigned VW Polo hatchback in the first half of 2010.

At a recent event, Neeraj Garg, director of VW Passenger Cars, said the Indian automotive market "holds a special position in our strategy, and going forward we will launch the Polo hatchback by early 2010."

Test runs have already started for the Polo at company's Chakan plant near Pune....

+1 photos
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D
dj0
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE -

VOLKSWAGEN OFFERS AMAZING CARS.

BUT ABBRA MOTORS CHENNAI JUST RUINED MY CAR. THE SERVICE ENGINEER AND THE WORKS MANAGER IN AMBATTUR HAVE NO REMORSE. THEY HAD MY CAR WITH ELECTRICAL FAILURE FOR 4 MONTHS AND BLAMED IT ON THE VOLKSWAGEN COMPANY. FUNNY. MY FATHER IS A BUSY MAN AND COULDNT TAKE THESE PEOPLE TO COURT. MY ADVISE TO PEOPLE, DONT BUY VW IN CHENNAI. EVEN SUNDARAM MOTORS ISNT GOOD, ALTHOUGH MY WORST EXPERIENCE WAS WITH...
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0010raj
from Delhi, Delhi
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delayed very much in delivery from service center

Address:South Delhi, Delhi

This is to inform you that my vehicle registration No. DL1VA 6917 VOLKSWAGEN CRAFTER is submitted at your service center on dated 17.10.2012 at Frontier Autoworld Gurgaon, Haryana workshop devision to till date. We already have launch a complaint on your toll free number. But still there is no resolution for this. its almost 4 months have gone and your server is still down.

There is ECM problem in our crafter as per your...
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batra_romu
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality

Address:Faridabad, Haryana

I have purchased a new vento highline diesel in feb 2011 from Broadway auto Faridabad. Last year i faced a problem with AC Blower (front) which stopped working & the dealer told me that the AC kit will be replaced in Warranty & i aggreed to do that. But after some time the same problem occured the blower (front) stopped working. & now they are saying that the kit will be changed again in the warranty period. & it will take...
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M
minku chhabra
from Sardarshahr, Rajasthan
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car delivery

Address:Punjab

Respected sir,
its rohit here..sir actualy we are in the comprehensive need of volkswagen polo(manufacturing 2012),,which contains 0%interest..i already know that dis 0% interst offer has been closed since 31st of december..bt plzz sir its humble request to your company to arrange this model for me as soon as possible..sir,plzz i dont want your answer in no..i am hoping for your positive reply.
...
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Z
zenithdistance
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After Sales service/Lack Of professionalism

Address:Gautam Buddha Nagar, Uttar Pradesh

I would like to Introduce myself as Siddhant Tomar Presently working with jet airways.
I will be highly obliged if you kindly pay attention to my complaint which is as follows
Make/Model:Jetta Highline-White A/T
Owner's Name:Siddhant Tomar
Dealer's Name- Viraj Automobiles Pvt. Ltd.
A-18, Sector 6,
Noida - 201301
...
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bhati87
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misrepresentation and Non delivery of Vehicle

Address:Ghaziabad, Uttar Pradesh

Pathetic Sales Team headed by a Careless and Non Customer friendly Sales Head Mr Chandan Singh ([protected]), He offered me 0% Scheme and after taking booking amount and loan approved, refused to deliver car stating dealer is making loss. I was forcibly asked to take my money back. The junior team members kept on tracing sales head of showroom and he went absconding, Shame on dealership for defaming Volkswagon Brand , I decide not to take...
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hishamtaha777
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service,response and customer feedback

Address:Bangalore, Karnataka

My car, volkswagen polo(KL 58 F 6633) got breakdown on 17th oct 2012 near bangalore international airport. i contacted the tool free no of pick up vehicle and my car was taken to the near by showroom(PALACE CROSS(JALAHALLI). they told will inform you after checking. the next day they called and told me that my oil sump has got leaked and it has to be changed. i told them to replace it and give my car ASAP. on 26th oct 2012 they called me...
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J
jamesbondjs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud & substandard car

Address:Delhi

Dear sir,

I have been complaining to VOLKSWAGEN on various issues in my car POLO HIGHLINE purchased on 8th Feb'12 from S.Delhi Volkswagen Dealer and their after the problems has been still unresolved and currently the car is stationed at W.Delhi Volkswagen dealer where the service engineer and the RBM has visited and confirmed the issues that are there in the car. However they are not responding to the queries as manufacturing...
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R
rosybubu
from Bhubaneshwar, Odisha
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Worst service- Bharat Dealers

Address:Khordha, Odisha

I had purchased a brand new Volkswagon Vento On 23rd Oct 2012 from BHARAT MOTORS. Two weeks before i met with an accident and damaged the right mirror of my car. I visited the showroom with my car insurance papers to claim my damages. Its already been 15days and still the dealers are unable to get a new mirror.
I regularly call to inquire about the product, but the sales persons or the customer care representative either don't...
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Sunit thakur
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A.c not working properly

Address:Hamirpur, Himachal Pradesh

In my vento(petrol) when i use to drive the car with airconditioner on water comes out inside the car from the place where a filter has been fitted in the dashborrd on the other side of driver. I have told this problem in jallandhar ( lally motors) as well as in pathankot volkswagen also .but both of them could not rectify the samr. I am very much disappointed with the services of both the dealers and planning to go to the cosumer court ....
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P
Praveen Kumar Saxena
from Ajmer, Rajasthan
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no proper servicing

Address:Agra, Uttar Pradesh

This complaint is regarding the improper and unsatisfactory servicing done for my volkswagon polo in the service station located in agra. there is a lot of noise coming from the right hand front side of the car and it is yet not founded that what the problem is actually. I have given this complaint on my first service and it is not yet solved. the people at the service station told me that it is a manufacturing default by the company. If...
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V
vnayrp
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vidyut Motors Pune

Address:Pune, Maharashtra

I had given my car to Vidyut Motors Pune in August 2012 for monsoon checkup and Engine oil + filter change.
The Service Adviser - Kiran (Phone number [protected]) took my car and made the job card and took my signature on it.
While handing it over to him, I had strictly instructed him not to change the oil till the time in am in front of the car. He agreed to it and said that once you are back, we will change the oil.
When...
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Shaad Usmani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Car

Address:Mumbai City, Maharashtra

I am writing this email to you as the last resort . I had purchased a 1.6L
Red VW Polo number MH 02 CL 1289 in the first week of april ,2012 from
Tornado Motors Andheri Link Road through sales executive Mr. Paresh. After a
month or so my car started giving problems which was mostly about an
unidentifiable noise. I had to visit the workshop located in Andheri (East)
atleast 6-7 times but to no avail. My...
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