Volkswagen India Complaints & Reviews

Hi, My vehicle is a 2013 Volkswagen Polo highline registration number is AS 01 BG 6344. I got my car painted at a Volkswagen Guwahati on Feb 9 2023 and I paid roughly around 75000 for the same. The paint quality was so bad that it had more than 40 dust particles on bonnet, the door lines and dents were not aligned properly and also the paint has started to peel off on its own. So I raised a complaint on 18 March, 2023 on the Volkswagen toll...

I have bought a brand new Taigun Topline model in the month of January'23 at Volkwagen Apple Auto, Whitefield show room.

As promised by sales person, Jio dongle will be activated within a week after vehicle delivery but it is not activated.

I have personally visited to the show room, complained to the customer care and escalated over the email but of no use.

It is almost 9 months after purchase...

Till May'2022 I was able to connect my phone with car via Bluetooth and all the functionalities worked properly. Later that year my phone getting connected with car, but when I attend call via handsfree from car receiver not able to hear my voice. I have complaint the same to authorized service center, I don't know what they did now I am not able to connect my phone itself....

Till May 2022 I was able to speak via handsfree with my polo car by connecting my phone via bluetooth. later I was not able to speak, but other functions got worked properly, in the last service I told the authorized service center to check the problem. I don't know what they did now I'm not able to connect any of our phone with car. Even not able to enable carplay....

Hi
This is a repeated complaint for my VW Polo.ABS sensors of the car is not at all reliable.Company is not looking for any permanent solution of this repeated complaint.I have changed my sensors more than 10 times.Last time i raised complaint on 2021 in this forum and it was resolved by VW.
Here again my ABS sensors have gone faulty which will be real safety issue for my travel.
My car registration num is KL03Y7878.I...

Dear Team,

I hope this email finds you well. I am writing to express my deep concern and disappointment regarding the persistent issues I have been facing with my Volkswagen Ameo DSG and the unsatisfactory response from your team, particularly the Workshop General Manager- Saroj Das: Lucknow, U.P, India; for my car number UP27AJ0303 (Owner Name: Premwati).

I have been a loyal customer of Volkswagen for the past...

Hi,

Our Car was break down at home, so we have booked Road Side Assistance from Volkswagen to take the car to volkswagen show room for inspection and service assuming the car will be safe rather giving it to outside RSA people which was less cost than volkswagen. Volkswagen team had sent two old people who had no basic experience in handling the car. They didnt know to apply hand brake will coming out of the car and slide...

I got My Volkswagen Vento Serviced at Volkswagen Mysore road in July 2022 and in August 2022 only we detected that clutch plate Completely gone and Also Steel rack making Noise.

KA05MN4669

Do we leave our vehicle for maintenance or Do we Leave it so that these service centers can ruin our Good Cars so that we keep coming back to them for Replacement of Parts.

Horrible Service.

Repenting...

Respected sir/madam,

I am from Gujarat.

I have visited Gandhidham service camp held on 25th September, 2022 by RAJKOT service center regarding service of my Volkswagen ameo GJ 18 BG 3931.

Instead of better results I have faced some problem creating in my car which were not earlier present before service like,

-Bonnet handle & cable by which bonnet can be opened was perfectly well...

Respected sir/madam,

I am from Gujarat.

I have visited Gandhidham service camp held on 25th September, 2022 by RAJKOT service center regarding service of my Volkswagen ameo GJ 18 BG 3931.

Instead of better results I have faced some problem creating in my car which were not earlier present before service like,

-Bonnet handle & cable by which bonnet can be opened was perfectly well...

Hello,
I'm Gauravsing Girase. I purchased VW Virtus, Petrol (Topline), Reg no: MH12UW6122, Chasis no: MEXK22D2XPT000971, Engine no: DTB088502 in the month of Dec 2022 from B U Bhandari, Shivaji Nagar, Pune (Moved to Hadapsar area now).
From the beginning, I am facing a lot of issues with my car.
Firstly, after a few days of purchasing the car, I started facing the issue of noise from the engine. The vehicle was handed...

Despite reaching out to the company on various platforms and calling customer care innumerable times, we are stuck with a car that broke down completely after the service and a second repair. We’ve now received a call listing more parts that may need to be replaced at full cost. And offers to buy a new car. This is how VW dealerships work in India- damage good cars, sell parts at full cost and profit! Customer relationship managers that...

I bought the Taigun in January 16 2023 and had faced steering shake while bearing since the beginning. Reported the issue twice (at 1000 km) and specifically asked for resolution in the 7500km vehicle check up on 16 June 2023. The Service Advisor at Sahibabad Service Station (Manoj) didn’t respond to my calls saying that the network is not good. I initiated the calls while the vehicle was with them. I even WhatsApp the issues in detail...

From the time I’ve posted here first, the car has completely broken down. The EPC and ABS lights are on. We sent a fully functioning car for service and this is the state now. This is a safety issue. Volkswagen customer care has been very rude and trying to bully us into replacing parts at full cost with no explanation at all to how the damage happened after service. They’ve lied about the issue and there’s no mention of it in the service...

From the time I’ve posted here first, the car has completely broken down. The EPC and ABS lights are on. We sent a fully functioning car for service and this is the state now. This is a safety issue. Volkswagen customer care has been very rude and trying to bully us into replacing parts at full cost with no explanation at all to how the damage happened after service. They’ve lied about the issue and there’s no mention of it in the service...

Dear team
I'm writing this email to bring to your notice the recent incident that took place
We had recently brought Volkswagen Virtus from your esteemed company’s dealer in Andheri West in the last week of March 2023, unfortunately within 2 months after buying the car on 3rd June while driving at rational speed considering the Mumbai traffic conditions the driver side tire busted and the car went out of control and hit a...

My brand new Taigun (22BH5249D), purchased 8 months back breakdown in the middle of the road that too during peak hours leading inconvenience to general public and myself. The vehicle was run just 7939 km. It took 10 days for the service centre (Mody VW, Thane) to service the vehicle and charged ₹20491.00 as cost of spare and service charges for faulty clutch plate.

Is the quality of VW Taigun is so poor that the clultch...

I got My Volkswagen Vento Serviced at Volkswagen Mysore road in July 2022 and in August 2022 only we detected that clutch plate Completely gone and Also Steel rack making Noise.

KA05MN4669

Do we leave our vehicle for maintenance or Do we Leave it so that these service centers can ruin our Good Cars so that we keep coming back to them for Replacement of Parts.

Horrible Service.

Repenting...

I got My Volkswagen Vento Serviced at Volkswagen Mysore road in July 2022 and in August 2022 only we detected that clutch plate Completely gone and Also Steel rack making Noise.

Do we leave our vehicle for maintenance or Do we Leave it so that these service centers can ruin our Good Cars so that we keep coming back to them for Replacement of Parts.

Horrible Service.

Repenting Buying a Volkswagen...

Hi,
I have taken Taigun MEXJ22CW6NT033205 on Feb 2023 from Kumar Motors Hubballi.
4 Months old driven 8168km got broken in middle of Bangalore traffic. Went to Elite Motors Electricity banglore. Service center says clutch plate got worn off and quoted 35K.

I am not understanding 4months old car clutch car worn off. Chep product is used in VW Indea cars then.
Totally unacceptable....