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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 7

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K
k.alok.g
Aug 30, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay In Car Service

I gave my car for service and insurance claim on 16th July, 2022 and have not received yet, it was given to Whitefield, Bangalore center.

Their agents are not responding, after multiple follow ups they answer once and that too with arrogance and very vague answers like it will take months or parts are coming from Germany.

i am really worried about my car now....
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P
pp04
from Hyderabad, Telangana
Aug 20, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brake noise

Address:Flat E603, Golden Magic Block, Brigade Gardenia, Gaurava Nagar

I am facing an issue where brake is making a metallic sound when applied at slow speed. I had complained about it during my first service, have visited the service center 4 times but there is still no resolution. Service center team is saying that VW representative is not responding on how to resolve the issue....
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L
Lohith Udayakumar
Aug 19, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Service and the delay

Address:Old airport road kodihalli hal Bangalore

I have given my car to the service centre and almost spent a lakh and still my car is not serviced properly and it's been a month and the problem is not solved and service people are not responding properly and still my car is in showroom with any proper update . I don't understand still how many days would they take to deliver a car ....
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D
Devjibhai Patel
from Palanpur, Gujarat
Aug 16, 2022
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Issue in gear box

Hello sir,
My car no. GJ08AJ9501 is at your Mehsana workshop and the amount to fix is something around Rs 150000. Why should I pay this much amount of money in just 4 years or just 70000 km. when we had service done just on 16/07/2022 at your Ahmedabad workshop.
Pls resolve our issue as soon as possible. Pls see if you can do something for us because the amount charged is too high for us. Thank you....
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R
Rajesh_vw
from Hyderabad, Telangana
Aug 12, 2022
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Delivery defeated and bumper accident vehicle

Address:Mody Volkswagen, medhipatnam, Hyderabad

Hi Team,

On (29th july) I purchased a vw Virtus tsi from mody Volkswagen medhipatnam Hyderabad, vim number is MEXE22D22NT001865.
Unfortunately, the vehicle has not been satisfactory because it is pulling left side while driving and it's very dangerous and i already took the car back to the work station on the same day of delivery and mechanic inspected my vehicle and agreed they told me the problem comes from manufacturer...
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S
Shilpa bhonsle
Aug 4, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accidental damaged caused by over speed from Volkswagen company driver

Address:Porvorim

Customer car was over speeded and hitted to the tree with full car damage and now the company is offering to just repair the car at the cost of customer insurance claim. Its been 5 days no one is bothered to approach and to resolve, even the HR is just unreliable with not giving a proper response and kept the things all on paused by saying wil call in 5 mins and it's been 48 hours for this conversation but no response and list bothered. #volkswagen_goa...
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S
Shilpa bhonsle
Aug 3, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accidental damaged from the Volkswagen company

Address:Porvorim north goa

Car was hit to the tree at a speed of 100kmph by the Volkswagen company driver while taking to the car for servicing and company is not giving any satisfactory response, niether company is bothered to approach the customer and it's been 3 days till now...
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B
BikramBordoloi
Aug 1, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Experiences of the swagat servicing (my first servicing) at vw

Address:NAGAON ASSAM INDIA

Dear Volkswagen
I purchased VW Virtus 1.0 TSI Topeline (Red) on 29th June 2022 from Guwahati Assam, India Dealer. And as informed, I was supposed to visit the dealer on 31st July 2022 for my first servicing. This servicing is named as “Swagat”. The first welcome Servicing. But I have a different experience to tell on the very first day.
On 2nd week of July, I got a call from the VW service centre Guwahati regarding my first...
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N
from Kolkata, West Bengal
Jul 31, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen Polo

Address:Gilani Khan Rd, topsia near landmark Kolkata

I bought Volkswagen Polo in 2016 and had to change all ABS sensors in the period of 2018-19. Now in 2022, I see this errors again and the service people are seeing open circuit and it might be damaged. I have to send my car again for this fault. Normally you expect 40000 km to 50000 km for the life time. I am very much upset and I am wondering what engineering Marvel this car is?
Kamaraju...
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N
Neeraja1983
Jul 28, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Serious mental harassment at the hands for Elite Motors ( VW Center) situated at Bangalore. Our Vento has been terribly mismanaged

Serious mental harassment at the hands for Elite Motors ( VW Center) situated at Bangalore. Our Vento has been terribly mismanaged during the service in last month. Right after this multi-clucth got serious problem and they are not taking any responsibility.

Our vehicle was serviced in month of June'22 in Elite motors at Hosur Road in Bangalore. After a chase up for close to 1 month we got our vehicle back and supposedly fixed...
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M
Morningstar123
from mangalore, Karnataka
Jul 27, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Centre scam mangalore

Guys, recently 2 months ( April end )back I had done yearly service of my polo gt Tsi 2014 petrol . Even though it’s 8 year old, my car is only 45k kilometer run . I recently went for outstation trip around 200km away from mangalore and had issues with loud noise from engine side and changed the water pump . As there was no vw service Centre, I got it done from local car shops and then to my shock I found out that the engine oil was too...
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Address:Kannur

On 17/08/21, We made a purchase of a car from volkswagen showroom kannur branch. The make and model of the car bought is
volkswagen polo model (candy white)
Km driven -4600 km
Registration -KL18AA5701
I regret to inform you that, the vehicle that I bought is not giving satisfactory output and is not as it was expected to be.
*We are totally frustrated with the repeating problem regarding the ABS Sensor...
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M
MJ Charan Kumar
Jul 11, 2022
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Requesting for a Duplicate Invoice

I draft this mail for a request for a duplicate invoice copy of my VW Vento, 2011 model 1.6 l Diesel Highline car.
I require my car to be re-registered to Chennai from Hyderabad. I have taken the NOC from Hyderabad and submitted it to my Chennai RTO Office. They now ask for the car's invoice to analyse the then price of the vehicle to prepare the tax amount here. And to my bad luck, I have miss placed it.
I tried mailing the...
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S
Sushil Gareja
Jul 10, 2022
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RC not issued

I purchased a car at the end of May with a registered number PB02EH6839.
But still original RC not issued yet
(Not available on digital platform too )
Local Volkswagen people are trying hard to get my RC
But RTO is not responding...
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S
singhpm
Jul 5, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VW Polo Issues

My Polo car (#1984) wiring (Fuel Injector wiring) was damaged due to Rodents. I've given my car to VW Whitefield service center on 1st June for getting it fixed. It was told to me by service person, new parts are coming from Germany as they are not locally produced here. Now after 3 weeks when it did came wrong parts were sent. Now I'm suppose to wait for another 3 to 4 weeks.

My issues are:

1. After all these...
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T
Tapan KumarBehera
from Bengaluru, Karnataka
Jul 3, 2022
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POLO/ Invoice copy duplicate

Draft this mail for a request for a duplicate invoice copy of my vw polo, 2016 model 1.2 l mpi comfortline car.
I actually require my car to be re registered to Odisha from Karnataka.
For this I need the invoice Copy which I miss placed.

My request is, can i receive a copy of my invoice or a letter stating the then price of my car.
Please help me.
Details are
Registration No: KA 03 MY 5342br...
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N@TN
from Noida, Uttar Pradesh
Jun 21, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cost that I had to pay for trusting and being loyal to VW brand-delivered me a car with broken- defected parts as new car

Address:Volkswagen India, mumbai
Website:www.volkswagen.co.in/en.html

I have used VW Polo TDI 1.2 for past 8-9 years and thought of buying a new compact SUV, since I was using VW Polo and was very satisfied by the built quality, driving dynamics and overall after sale service, so the first brand came to mind was obiviously VW...and opted not to go for any other brand...

On 13.05.2022 i paid the booking amount and booked a VW 1.0 highline TAIGUN Automatic, from VW Dealership at Mandi Himachal...
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S
Sudhir6289
from Pune, Maharashtra
Jun 17, 2022
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NOC certificate

Hello sir I am sudhir Sadashiv Patule from Pune ... I have not received NOC of car till date. Please help me to get as early as possible. My loan ac no is [protected]
Car No mh12mb8680
Polo highline petrol
Red
Contact details
Mobile - [protected]
Mail id - [protected]@gmail.com...
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A
Akhil Ajaya Kumar
Jun 15, 2022
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VW Trivandrum Service - Parts Order and service delay

Address:Trivandrum

I gave my VW POLO (KL-16-G-6101) to Volkswagen Trivandrum on 25th May 2022 with a breakdown issue. After diagnosis of 2 weeks they pinpointed the issue and informed me that ABS MODULE needs to be replaced and needs to be ordered. I gave the advance of INR 20, 000 to order the item on 1st June 2022.
I told them to make sure that the issue is due to ABS Module and they took one more week to confirm, I was ok with it; and finally on...
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I
imaad siwani
Jun 15, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Need a duplicate copy of my car invoice

I draft this mail for a request for a duplicate invoice copy of my vw vento, 2011 model 1.6 l petrol highline car.
I actually require my car to be re registered to goa from mumbai. I have taken the noc from mumbai. Goa RTO is now ask for the invoice of the car to analyse the then price of the car to prepare the tax amount here. And to my bad luck i have miss placed it.
My request is, can i receive a copy of my invoice or a letter...
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