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Volkswagen India Complaints & Reviews

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Last updated Mar 21, 2024
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Volkswagen India reviews & complaints page 52

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J
JimmichaelR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dealer issued insurance cheque bounce

Address:Thane, Maharashtra, 421302

Had taken the delivery of new polo from vw thane after making all necessary payment, dealer has issued the cheque to bajaj insurance, the cheque has bounced due to which the insurance is void, dealer has failed to get fresh insurance till date, had logged complaint with vw ref no. Ccr93639, had sent 4 reminder mails yet no response from vw and it's dealer vw thane / global gallerie thane (Maharashtra)...
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Dadibal Rana
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

n o c issued

Address:Yamuna Nagar, Haryana

Dear sir, maine volkswegen vento car purchase ki thi car number is hr02 ad 4544. Jo volkswegen company se finance thi. Jiska total payment kr chukka hu. But sir abhi tk noc nhi mil payi. And m 100 call kr chukka hu koi status nhi btata aur ab to call receive bhi nhi krte h. Sir i m very upset about this matter. So sir i request you please solve my problem as soon as possible.
Owner name - dadibal s/o goverlal, vill-dayalgarh, buria,...
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godavarthi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volkswagen polo diesel car - battery failure

Address:600058

I have purchased a polo diesel car in may 2016 through abra motors, chennai.
After 7 months, the car failed to start due to battery failure. The battery was then charged. When the vehicle was sent for the 10000 kms service, the scan report indicated that the battery was in run-down state. The battery was again re-charged over-night by the company and informed me that the battery is o. K.
I requested the service advisor to replace...
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A
aruljacob
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vento highline diesel

I bought a vento highline diesel in december 2010.in march 2015, the car developed engine problem after doing 40k kms. The vehicle was towed to evm service centre in ernakulam and the problem was traced to one defective fuel injector. Once this was replaced, the car still gave problems. Finally all the 4 fuel injectors were replaced with so called modified filters. We were told that there is a 2 year warranty on these new injectors.
In...
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Shirish Ghorpade
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service and parts issue

Address:Pune, Maharashtra, 411006

I have a polo comfortline. Recently i faced an issue with my car and here is the experience, unfortunately problem isn't resolved yet-

Issue - car wasn't starting, found plug and starter wire cut!
After discussing with insurance team and vw customer care, i got to know that this is not covered in warranty or insurance. I don't understand how come my car can have wires cut after just 400 kms (It's a new car). Also if...
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srikanth101
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

egr defect in volkswagen vento diesel car

Address:Mysore, Karnataka, 570001
Website:www.volkswagen.co.in

I own a vento diesel car from volkswagen company in mysore but sorry to say that the service and the durability of the parts of the vehicle is very very poor.in the first 2 and 1/2 year of my purchase of the vehicle i had to face egr defect in my vehicle and to rectify the same the company said it will cost rs. 45, 000/-. I got it rectified. Now again after another 2 yrs the same egr problem has arisen and again the company people say it...
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tarang zaveri
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about volkswagen poor services & harassment customer.

Address:Vadodara, Gujarat, 390002

Hello, i am customer of volkswagen. Before 15 days ago i have an accident. After that i have kept my car to volkswagen showroom. I have an icici insurance with extra premium of my car bump to bump. Volkeswagen told me that we have not tie up with icici bank so its not possible for cashless. But icici told me that we will do cashless so dont worry. But when my car is ready on that time volkeswagen told me sorry for cashless and icici told...
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S
sachin Raghupathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about service

Address:570017

I have given my polo car (Numbered with ka05mq7387) to volkswagen service station in mysore. To verify the engine heat alert sign which was showing to me. Initially they took 1 month to get it fixed and charged me 46000. But issue was not resolved, i got the same problem after passing showroom gate. Then, i have given my car back to recheck the same. Its been 2 more months long now. No update from service station, no frequent followups, careless...
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Nittin Juneja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most polluting vehicle award

Address:New Delhi, Delhi, 110074

Do you think i spend one lacs rupees more for injector change on this polluting volkswagen car which i bought for 9 lacs. Only because you are selling sub standard products. I am complaining from first service to all your service stations employes its polluting its polluting. Now you want my hard earned money huge amount of one lacs after spending 9 lacs on your faulty sub standard products. Hr26 br 5853 in name nikhil juneja contact [protected]...
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G
gour123
from Hospet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car service

Dear sir,

My vehicle no is ka-35-m-9148 and i am staying at jsw steel bellary, i was given serviced to hubli past 1 and half month back at your authorized show room at that time i came to know one part i. E steering rack is damaged and it is not available at that time and assured it will be available for next 4 to 5 days, again i will send the vehicle to showroom after 15 days but the part is not available and assured to replaced...
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V
Vigeesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volkswagen vento - bangalore whitefield apple service center

Address:Bangalore, Karnataka, 560016
Website:www.volkswagenbangalorewhitefield.co.in

After service they damaged my car's arm rest, and stolen many thing from car.

Service center executive saying they are not responsible for any thing even arm rest damage.

Whom we should complaint, this kind of irresponsibility, this is not acceptable.. Customers should get justice..

Service center charge more then mrp for the spare parts.. Government should take action against this...
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samuel ratnakar
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heavy fogging at front windscreen, heavy moisture at ac vents, dashboard and fogging at rear windscreen

Address:Kanpur, Uttar Pradesh, 208017

Volkswagen service outlet is unalble to provide any solution to concern raised of fogging at front glass, heavy moisture at ac vents, dashboard and rear windscreen fogging at the time of rain which is making the vehicle unfit to drive especially at evenings and at night, and despite visiting service centres twice they are unable to proivde any solution for the same.
As discussed with service centre before and yesterday i. E 29/07/2017,...
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prateek saini
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service complaints

Address:Faridabad, Haryana, 121002

I have a polo gt 1 year old and is been driven only 12000 km i had an issue in noise from front side n the pick up is not upto the mark
I gave my car to broadway volkwagon faridabad and the executive name is mr sanjeevan first of all he was very rude in talking and clearly told me tha we cant resolve the issue u can get ur car do e at local mechanics
If i had to deal up my work with local mechanics them what is the use of...
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M
Malay Ranjane
from Igatpuri, Maharashtra
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worst service center nerul navi mumbai

Address:Mumbai City, Maharashtra, 400706

Almost took more than a month and still issue is not resolved. While servicing they have broken my ac vents.
Its much more better to service a car in local garage instead of going to vw service centres.
They charged me 15k approx while i received a message of 10k.
Worst car washing ever seen anywhere.
No response from workshop after dropping emails as if they dont care once the bill is paid....
+4 photos
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vinoth sathyamurthy
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volkswagen call center - no credibility

Address:Chennai, Tamil Nadu, 600082

Hi there

I brought vw ameo at highliner, audio system is very bad and raised the complaint to neha outbound call center, she said will revert within 2 hours on 27th afternoon, till now i have not received any call,

Pls try to recruit some professional people, who will adhere to commitment also the vw audio system is very poor and pathetic... If you people can rectify the issue pls let me know, else i need to...
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Sumeet Puj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

totally satisfied with the service

Address:580023

Hi i'm from hubli karnataka and i own volkswagen vento recently i was facing some problem in my car like major vibrating of steering at the speed of 100 kms so i left my car to the service centre dealer name kumar motor corporation and they told that they have to replace some steering parts for which i agreed but my problem is not solved even one percent even after spending 35, 000/-. I am not sure whether they have replaced the part or just...
+2 photos
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Tap K
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor after sales service and cheating customers with inflated invoices

Address:700160
Website:Volkswagon.co..in

I gave my vw polo for 40, 000 kms service at vw workshop, 43 east topsia, kolkata 700105 (Phone [protected]). I requested service advisor to fix abs lights that's constantly activated and that his workshop could not fix the priblem since last 2 years inspire of replacing all sensors at extra cost. This service centre accepted to solve the issue like before. They took 72 hrs 3 days to service a small car like polo and yet could not fix the...
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R
raul007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volkswagen pathetic after sale service

Address:Thiruvananthapuram, Kerala, 695043
Website:www.evmvolkswagen.com

Hello,

I bought a volkswagen polo 2 years back with great hope in service, rather i received irresponsible and arrogant response from service engineers.

I remember the day when i bought the car, the kind of attention which you receive at the sales department and the service department are of two different extents. No one bother much about the problems after they sell the car.

My car had repeated...
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R
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan repayment

Address:Surat, Gujarat, 395009

First of all want to mention volkswagen finance is the worst among all finance.
Please don't go for volkswagen car because later you are going to suffer a lot. I have taken loan from volkswagen finance for a new polo. During the first year everything was ok. But from the 2nd year the ecs were not deducted from my account even there was balance. Inform to volkswagen executive at surat. But he was not having any information except...
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Nazin Nisar k k
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

engine noise

Address:670672

Am having vw polo 2013 model i have driven 39000 now having sound like a jeep or like a bus. I can't drive it for a long time having headache by that. I asked them at the time i was buying several time. One of my friend old that sound will change after some years. But from showroom they said nothing will happen. So now i am in the stand at can't use it even it is volkswagen. Should have buyed maruthi 800 far better i think. Or replace it...
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