Volkswagen India Complaints & Reviews

I am very dissapointed i bought volkswagen vento i channged fuel injekter 4 times its very unrelaible car in india i have had many brand none of the whehicle have this problom like this car and the bledy company dont do anything about it i spend almost buying a ekonomic car and bad experince from the company if anyone take this company to consumer court i will be with you with full support. Tel [protected]...

The bellow mail i send to vw germany their grou ceo and copy to customer care
Dear mr. Mueller,

I am a jeeta customer and i have an issue in my abs unite and i try to reach yoiu but i didn't got youtr id. Now i have and i am forwarding the mails i have received from local vw dealer partner. My vehicle is having a perfect service record and it is 2010 model, it was covered 1.09, 000 kms. Till the last service of 1, 05,...

A/c tripping problem.
I’ve purchased polo mpi 1.2 on 27 august 2017 from allahabad showroom i. E., puran motors.
On 3 september 2017, i’ve faced a problem related to a/c of my car.
The a/c of my got tripped, only the blower is working and the a/c is not working.
I reached the showroom immediately, they have clean the the fan through water pressure and air pressure but they denied to the fact that the a/c got...

Hello - your dealer in thane - global gallerie,, has not returned my booking amount of inr 25000/- in oct 2017 as i had to cancel my booking due to dealership problems. Its been over a month that i am chasing them for the money and till date i do not have any firm answer.

Kindly intervene as this is unacceptable behaviour and unprofessional on part of a global company like volkswagen.

Mandar
[protected]...

Booked vento from volkswagen thane in sep 2017 and was promised delivery date of 29th sep 2017. Dealership ran into issue, failed delivery and i requested cancellation and refund on 12th oct 2017. After multiple followups on oct 24th they said i will get the refund within 10-15 days. Now again on 30th oct, they are saying refund might take further 1 month and not giving a particular date. Also they are threatening me to take delivery instead...

Shame on volkswagen co india

My car no. Gj-12-bf-2889 vw polo (Silver)
Was parked in parking area of the bank, at gandhidham (Gujarat) india, on 8/11/2012 between 12:00 p. M. To 12.30 p. M. The bank watchman informed me that my car was burning in the parking area of the bank. Then i called local fire brigade, as well as, vw road asstt toll free number.
My car was towed at nearly 3 p. M. To nearest vw workshop,...

Dear all

I dont see that type of service either paid by the any reputed brand called volkswagen shame on you guys i rasied my matter from 30/06/2017 but no one can came to lead the matter from front i felt today why i am chosen that brand which is full of farud and i am disappointed today and gave my purchaced vehicle back

My all matters are wrritten below and also there done only one issue solved by giving...

Hi,

This is regarding my new car volkswagen ameo (Mh04 jb 1605, chassis# cwx 164551). I have received the car delivery on 18th october 2017 from volkswagen downtown mumbai.

We have found the scratch mark on the glove box and informed the showroom about the same on the very next day. Due to diwali holidays, the showroom was closed 4 days.

I dropped the vehicle on wednesday 25th october for adding...

I have purchased an ameo car in november 2017. The car has only run for about 6000 kms. The front tyre gave away. Why should the car tyre be so weak? Besides, when i replaced with setphny i found that stephny tyre size is different. I was told by the dealers that this is the design of tyres in the car and every time you use the stephny as replacement of damaged tyres, after repair you have to again replace it. This is inconvenient and in...

Dear sir,

I would like to inform you that my polo comfortline car no gj24k3339 had been services by your udaipur service centre on 3rd october, 2017 as per copy of bill attached and i paid amounting to rs. 38, 069/- after taking two days time. I am not satisfied about the services rendered by your service center as marked poor no on getting call from your service center as well as completed your survey feed back but not received...

I got my vento serviced in osl exclusive pvt. Ltd., kolkata. Later on we found some issue with the vehicle as it was not going beyond 2500 rpm in ideal conditions and car was not accelerating above 80kmph. The issue was reported to vw service in kolkata. On my way to kolkata it almost stalled. On inspection we found plastics & screws in the air filter left after the service. We have kept the materials found inside the vehicle. This caused...

Dear sir,

On the 9th of september my volkswagen car polo no:- mh15 dc9230, was delivered to :-

Dealer name - m/s volkswagen thane

Dealer address - plot no. 1, mohan mill compound, ghodbunder road

Now it has been over 45 days and they have still not repaired my vehicle. They have also still not confirmed the delivery date of my car.

I have also registered a complaint...

I was bought a polo All Star on 6/6/2017 on that day I was reached at 9 am at showroom, but at 7 pm I got delivery of car I was hand over the draft of loan on 5/6/2017, after two month's suddenly found that the car's one place was repainted, I said to dealership Automark Motors Pvt. Ltd. Gujarat. regarding this, but after 20 days they replied me that there is an expense of rs.3950/- in this car & they offered me 30% discount in that. I was...

Dear sir, on 12th september i met with an accident in rewari (Hr) i went your vw workshop near me in gurgaon sec 18 on 14th of september my car car demaged from behind & person there assure me to give my car in a 1 month or 45 days but its more than a month & still they are replying me "awaiting of parts". I have only 1 car sir and i use to go to my work everyday by drive 80km & from last 10 days im asking the date when they will give my...

Dear sir, we have volkswagen ameo comfortline. I would like to talk about service station at ahmedabad. Kindly visit service station which is situated near ujala circle at ahmedabad on sarkhej road. Its very far from showroom and very difficult to reach over there. Kindly make that place proper and road of that place is very bad.

Do needful in this case....

My polo tsi 2013 underwent its 4th annual service on 19th oct 2017 at 21591 km.
The estimate was for ₹7500 approximately. I sent my driver to collect the car from the service centre and was given a bill for ₹15055.

I received no call informing me of the additional charges or about additional work that needed to be done. I had requested inspection of the front suspension for a noise that seemed to come from the right...

I had given my volkswagon jetta (Model 2011 dec) new model to evm motors kochi
Kerala state on 09 oct 2017. The vehicle had developed a clutch problem (Manual gear).
After inspection they informed the entire clutch assembly has to be changed which would cost rs 46000 (Plate, disc, bearing).
What i fail to understand is how this vehicle which has run only 29315 kms can develop a clutch problem. The vehicle is still with...

My polo which is bound to be serviced in a week has been lying with the service centre since one month and deliberate delays without furnishing any appropriate information about my car is kept with the service centre and no further action has been tasked out. Repeated lies i have witnessed and unsatisfied with the quality of work done. This is my request to the concern department to take a strict note of it otherwise i will lodge a complaint...

I bought the vw polo in 2014 from volkswagen deccan hyderabad. Yesterday i had given it for servicing but they applied a software update and some mechanical changes without my prior approval. Now my engine is making excessive noise and the performance has gone down. Big shame i feel cheated. Any job done on my car should have prior approval.
This is not expected from a company like volkswagen. I don't think i will ever be buying a...

Sir/madam,
I purchased volkswagen polo from phoenix cars india pvt. Ltd., thrissur, kerala on january 2015 and i did all your services in time till now and run 36000 kms. To my complaint regarding the abs sensor which was replaced once, i got a reply that vw is not willing to do any thing with this and the dealer will give 10% discount on labour and 5% discount is spares. Vw is a upper class vehicle and polo is intended as a second...