Volkswagen India Complaints & Reviews

Hello. I am gurtej bhatia owner of vw ameo diesel highline. Its the worst product launched by vw. I went to service center many time for the over heating but the technician said its not a falut, but every time my cars temprature goes to 95, 100, 105. Always they said that all the diesel ameo have same issue, and for suspension they do the same, please kindly revert on this.
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Gurtej bhatiabr...

I am kaushal vichare and have owned volkswagen vento in the year 2012, and till today have done all services on time at volkswagen authorised service center and till today havent met with an accident, eventhough a problem occured in my car and your company service advisor told me that there is problem in fuel high pressure pump and you have to replace it and its cost is around 80, 000/-.
So need explanation who will bear this cost.br...

Hi team,

Polo comfortline tn 04 ak 8451
Diesel pump not working. Car not starting. Dont know why this problem occurs in this model. Other cars of mine dont have this issue. Is this a manufacturing defect?

I had left for service on sunday and agreed to replace the full set and pay the amount required though the parts rate was varying each time and was expensive. Promised delivery on 28sep2017. Now they...

Our vehicle polo bearing no: kl35f6383 was in your perumbavoor showroom since 30.0819 as the vehicle stopped suddenly. On 13.09.17 your representative informed us that they could not find any defect. We requested them to release the vehicle immediately with a confirmation that the reported complaint will not reoccur in the near future. They did not release the vehicle for reasons not known to us. On 23.09.17 we reported at perumbavoor showroom...

Hello,
My self Avinash, I am using Polo car since 5 n half year and it's running is 150, 500 km as of today.
I had given my car for 10th service today in your SO CALLED service station at Volkswagen showroom, Hubli.
But the thing is I couldn't get basic parts in your service station. If it was first time since my 10 services, I could never mind, but I visited your service 16 to 17 times for 10 services due to the same...

Hi this govidaswamy from chennai.. I leave my vw vento for a body work shop after work finished they updated software for my car after that in 1.5 rpm it stops and raising and very knocking noise and white smoke they r telling some silly reasons... No other brand cars have like this problems. I don’t know what should i do... They r telling to change fuel injectors,, and it happens because of diesel filling.. Wat we getting fuel only we...

I mr bhausaheb chavan from kolhapur maharashtra give my ameo car mh-09-eg-5770 for accident repair works to unique automobiles (Kop) pvt ltd. It time of submit car, all car check by representative and give me repair order on 17th aug 17. After repair work done by them they call me on 24th aug and give my car. At time of taking car i observe that there is damage marks on left side back allow wheel. Which was not at time of my submission on...

I called the jubilee hilss branch for a test drive or polo gt automatic and scheduled a time for 130 pm. I received a missed call and message. Post my meeting exactly at 130 call this lady ms sandhya +[protected]. She said she called to reconfirm. I said we already fixed a time and date. Since u r next door if you can still come in 20 mins. She was rude and her ego didn't allow the car for a test drive. She lost a booking with 10 lacs!...

I bought polo highline tdi in 2015 (Dl 10c bw 3640, chasis no - wvwl14609ft049861).

I got the 1st service done from delhi west and immediately after the 1st service my problem started with the car. The battery of the car stopped working on the very next day of service.

Post this windscreen of the car started to crack and i am informed that it is not damaged but is a manufacturing defect which will be covered...

Seriously disappointing from last 2 weeks my car in with mira road service center. On 10th of september 2017 my car key won't go in completely i had to get it towed at 2am from petrol pump. No one is answering the call at service center from yesterday. Due to heavy rainfall on 20th september 2017 water has entered my car i got to know through the service provider who is responsible for this? They can't even take proper care of costumber cars?...

I would like to inform that the navigation chip fitted in blaupunkt system in car got stolen when vehicle was sent to workshop for repair works.

Inventory copy is silent on this item. Due to repeat problems vehicle was sent number of times to workshop. The vehicle was dropped on 19 august after attending painting work and again after fixing the problem of headlight. Subsequently again vehicle was picked and dropped for inspection...

Battery replacement under warranty. Seems battery not replaced. Nothing mentioned in the invoice. Negative terminal seems to be shiny due to be in opened state but the positive terminal has lots of dust that gives clear indications that battery is not replaced even the dust on nuts can be seen clearly in the pics attached. I want a new battery serial number and assurance that battery is really replaced or not. Because i have been told that...

Dear sir,

I have vento car purchased on 28th jan-16

Car driven km. 24500 apx.

Registered car number is - gj3hr5177

Car owner name - sandipbhai vallabhbhai sojitra

I am now really tired now to mail volkswagen service department regarding issues for my car, first when purchased was cheated from your sales team, and they gave me old model without tell us anything about...

Respected concern
I am writing this mail in with reference to my vehicle polo 2012 tdi bearing registration number pb09q8007. On 15th of sep i visited vw dealership which is with lally motors as i met with some accident and front of my car is damaged so i went to mr balwinder singh from insuarance department and he simply refused to do my job as my insuarance is through some other agent and said you have a stamp of external agency...

I have bought a new polo on sep 07 sep and met with a small accident on sep 13 and before the buying of the vehicle the sales representative and the staff was very active and they used to call me on daily basis to purchase the vehicle. But now when i am in a situation no one is attending the call, even if they don't have the facilities they can help me by contacting the other service centres. Because of some personal issues i have told them...

I own a vw polo, the left headlight often messes up. When we switch on from dim to bright it doesn't work often, there's a loose connection, the bulb is all done there's only something wrong with the connection and when i asked in the vw service centre they say they can do nothing about it. What kind of response is this and how long will i have to wait for it to be fixed?...

Respected sir. Iam dr. Karpagavel having a vw jetta white colour and bought on oct 2014. My car is 2 years and 11 months old and 100000 done now. Since last month my ac compressor is not working and madurai vw - ramani motors, tamilnadu asking 89000 for replacing it with new one. I have not applied for extended warrenty and insurance done with united india company. Kindly help me to replace it in goodwill insurance and help me to replace...

I dont know why you people ask for a customer review and waste our time.. I am telling the same complaints for the past 3 yrs, and its not resolved yet. Extremely irritated, and disappointed with your services. My rating for vw pondicherry in all aspects is anything which is less than 0. Better give the contract to a better management. The present management is a disaster. A...

Wish to take a ride risking your life, buy volkswagen. Pain pain and only pain i have witnessed by buying a volkswagen
Yes, all o[censored]s always believed german engg is the best, unfortunate in my case i found it to be worst. I have been sold a defective vehicle and now when i am fighting for my rights with vw, all the so called “representatives” have turned their back. Moreover the showroom which has sold the vehicle to us hasn’t...

I have purchased a volkswagen vento from mumbai beating no mh48aw0121.
The car is just 4 months old and i face the problem of clutch flywheel. The part was not available for 4 weeks and after the same is available my car is with dealer for last 6 days and he has not repaired the car.

Previously when i purchased the car i had purchased the 2016 version. I paid the entire money. They kept the money and after 1 month...