Volkswagen India Complaints & Reviews

I have polo and i had given my vehical for servicing. After receiving my vehical i found my ventilation ducts damaged which was in good condition before servicing.

Immediately i tried to contact the servicing centre incharge and respective person but i do not received any responsible answer from persons.

Then i personally dropped my vehical at the centre and requested them to replace my polos part as it was...

Complaint -1 absence of steel cap of the hand break when i took the car. I informed them about it immediately. They said they will check and let me know. It's an irresponsibility of the person to check before handing the car. Till today (I. E after 2 days also there is no response regarding that)
2. While and during servicing and repair there i s no call about the vehicle condition. I have to call first and then they use to respond...

I hav booked a new Volkswagen Ameo car on 28th March, also made full payment but till today I have not received my delivery inspit of so many follow ups...and this is really very disappointing and very bad service from Volkswagen. Pls do the needful.
Otherwise give me whole amount back with all refunds, else m going to file a case against Volkswagen....

This is to inform you that i have a vento diesel highline and my car is in my company's name (Black stone). My car gave up on me on a middle of a road on 24th march 2017 because of the glowplug issue and it wasn't starting after that at all. This issue was happening to my car in the very 2nd year of my car and when i complained to my service station they said they will check it out and after a brief search they couldn't find the problem and...

Hello
I'm manu. I purchased vw polo, petrol (Highline), reg no: ka03mz7006, chase no: mexk1660xht077542, engine no: cjl128950 in the month of jan. 2017 from apple auto, whitefield, bangalore. On 19 may 2017 the car was noticed with a starting problem in kottayam, kerala. The vehicle was handed over to evm volkswagen, kottayam for repair.
I was further informed that the clutch plate in my vehicle has completely burnt which has...

I have Volkswagen Polo. Regarding servicing I face a very Bad Experience. The head of Service Centre Pankaj Zha responded badly and roughly regarding service issues. Service is not prompt and also inspite of Full Money disposition the servicing was not satisfactory. The issues raised in front of Service head and Servicing attendant but all neglected the issues and not properly responded.
So request is either give training to employees...

Highly poor service at volkwagen jallandhar service station... Too much annoyed... I m shocked what such a big company has seen in them before giving the agency as so many people will be in the line to take e agency... It means company people are dumb or something is wrong or fishyyyy... So i request u to take care of your customers as they are conserned about money only not customer.. And i also know that no action is going to take against...

I had given my vehicle vw polo tn01 am 5234 at kun capital alandur for repair o[censored]nder body shield in the front on 10.05.2017. The repair was done insurance. I received the 16.05.2017. The damage was under-body shield was broken. There was not other issue with the vehicle. When i drove back on 16.05.2017 from the workshop it had bumpy ride. I had an important meeting to attend so couldn't leave my vehicle. The concern was immediately informed...

I am amit singh i baught polo in year 2014. Now i am very angry with the service poviders who are spoiling the reputation of company and the people associated with it. I was about to burn the car i was so fedup, still i am. The whole story is like this i went to change the bumper they canged it but left the back reflector borken as it was earlier. That was in pathankot punjab india.2nd went for service again this time in patiala, machanic...

This is to bring to your kind notice that I purchased Volkswagen Ameo (Highline) on 1st Jan'2017 unfortunately these people are biggest torture in this India. They will ask you to take their finance option and later will torture you by sending the letters that the signatures don't match fill out a NAACH Form. You will complete all the formalities again and still the same will not be updated and later on will penalize you by saying that now...

My name is prakash singh from india | madhya pradesh | bhopal. I purchased volkswagen vento highline on 21st of oct 2016 with full trust and invested my hard earn money on volkswagen.

Unfortunately i was wrong and who trusted on vw and invested money on volkswagen vento (Highline diesel) from the day one i am regularly visiting service center but unfortunately service center also shut down and i have visited another service...

Hi this me nelson fernandes owning vw passat b6 with pune reg num. This car had visited authorized service center (Modi service center) mumbai north where my wheel key spanner was stolen from the authorized service center. Once the car was delivered to me i personaly checked my vehicle where i noticed the wheel key spanner was stolen so asked those guys from the worshop they agreed to it so they told me they will replace and give me its been...

To,

The Highest Authority,

Please refer to the trailing mails. i have lodged a complaint dt 12.05.2017 Case No : CCR86553, against a Manager Mr. Pradeep at Volkswagen Service Centre, Sector 18, Udyog Vihar Gurgaon. My father Mr.Karambir Singh (owner of the car) had given his car for service dt 13th April as the car was met with an accident .He had also given Rs 5000 as advance . The car was delivered back to...

Dear
Sir i m moin azam khan a customer. Of volkeswagon my accident was held on 30 april we take the facility of volkeswagon at noida sector 6 but ur employes not returning our car 4 wheel cap. And not supported well plz its my humble rqst plz call to ur volkeswagon work shop noida sector to give us our all for wheel cap. They r saying ur all 4 wheel cap r lost.. Plz sir its my humble rqst sir plz plz... My mob no [protected]; [protected]...

Dear sir this is ashok kharwar. I have bye volxwagan polo comfortline from pp autotech pvt limited panipat. This all dealing made by mr sachin the sals person. I have given 22000/ to mr sachin for r c on 22/3/17. Yet he has not given me the rc. He also not pickup my phone. Therefore you are requested to please interfare and solve this issue.
Thanking you
Thanks & regards
Ashok kharwar
Panipat...

I had given my car VW Jetta with registration number AP05BY3636 for service at Visakhapatnam Modi service center on[protected]. From last 20 days they were not responding properly saying that they dont have spare parts. I had called the customer care number 3 times and explained them the situation. They say "we will take up this issue to the concerned department". There was no proper response or intimation about the delivery of my vehicle...

Dear sir/ma'am
I have a Volkswagen polo car (Jk02b 6034). I recently took my polo to your service center in jammu, post oil sump damage and possible engine failure. The staff at your SC told us that the engine is seized and made some estimate of about 2.5 lakhs, before even engine was opened, and also told us that turbocharger can only be checked after repair of engine and was excluded in this estimate. As my younger brother was chasing...

My car no is mh12 mb8466 polo m blue. I gave my car to resolve some technical issue on 26th april 2017. These people gave me commitment that they will return it with in 3- 4 days but they delayed by 2-3 days more from the actual date. I received my car back on 6th may 2017.
Now same thing happened again with the same technical issue after 2 days after number of calls again they took my car but not gave any commitment on the delivery...

Concern, I had purchase Volkswagen POLO Uk07BM6446 from dehradun dated 29.Aug.2015. After that with my continuous followup and regular visit to Dehradun haridwar road Volkswagen dehradun regarding my car A.C. functioning, but disaster companies highly knowledgeable staff are not able to resolve. Although fake promises of that they did the necessary needful. At end no result and i am suffering from Car A.C. problem.

Need urgent...

I bought my VW polo on 8-Apr-2015 and very recently second service was completed. Engineer's suggested to make a software upgrade for which i accepted, and after that i experienced few changes while driving, and the main issue that i noticed was, at slow speed the car was indicating me to shift to higher gear.
Now, within a month after the upgrade the battery of the car is down and the car wont start. VW mechanics said that the battery...