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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 55

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H
Heaven India
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty parts /problems not looked up genuinely/carelessness of the staff

Address:122001

Pls refer below estimate and subsequent repair/change of the spare parts of my car. And this is not for the first time???
Hr26bg6166 model jetta
After the re-inspection and repair period the cover of the hand break was not found and when asked this was not available in the stock as well could be arrange with different colour — i could not understand this.
Also during inspection the air condition was not cooling enough/...
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Boosipally Venkatreddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen vento steering rack problems

Address:500039

Hi sir,

Subject:volkswagen vento steering rack problems not corrected by volkswagen deccan hyderabad.

My name is venkat reddy b, r/o hyderabad. I have a volkswagen vento diesel car. Initially there was an issue with ac, i visited vw service centre and they found some issue with ac flap motor, it cost around 300rs, but they charged 2500rs for service. After few months we found that there is some issue steering...
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V
Vijey Balaji
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vento highline dsg automatic

Address:Chennai, Tamil Nadu, 600040

Hi,

Good day.

This is vijey from chennai, india. Once a fan for quality cars made by volkswagen but not anymore!

Thanks for taking your time to read this mail. I have been pushed to the extent that i had to write this mail to get some attention the poor quality and customer service maintained by volkswagen in india.

I have lived overseas and owned vw cars and used to love them...
+3 photos
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Venkadesh Murugan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vw cheating

Address:600016

Hello
I have recently purchased vw ameo highline. They have offered me 10.% discount on the ex show room price. Initially i have accepted for manufacturing date not less than dec 2016.
My purchase date was 10 march 2017.
But new 2017 highline version has some design improvements with the same price. I know i have been cheated by the dealer.
Kindly let me know how i can resolve this issue. Can i file case against...
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R
Reshmi S
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen polo

Address:Kolkata, West Bengal, 700061
Website:Volkswagen.co.in

The tragic story of our first car - volkswagen :
After surveying these cars: maruti swift, fiat punto, hyundai i20 honda jazz we came into a solution of volkswagen polo trusting its brand image it's quality and it's engineering.

We had purchased it on 2012 and in 5 years it's was driven 27000 kms. We went out of town for 2 months parking our car in our garage which is shaded (To be mentioned). When we returned we could...
+4 photos
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S
Shiva DC
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vehicle undelivered. 9, 52, 000/- amount paid on 19 may 2017 for polo gt tdi red in kpr cars pvt. Ltd mysore karnataka. Still not yet delivered.

Address:570017
Website:[email protected]

Dear sir,
Myself shivaprasad dc. I booked a polo gt tdi red by paying a booking amount of rupees 10k on 15 may 2017 in kpr cars pvt ltd mysore. After that dealer insisted me to pay full amount by telling vehicle is on the way there is so much demand for this vehicle whoever pay first will get the vehicle. I am already in desperate to buy the car so applied for a loan on 18th may 2017 loan sanctioned from canarabank. 19th i sent full...
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Vedànt Pánwar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service and work done

Address:Dehradun, Uttarakhand, 248003
Website:Www.volkswagen.in

After service my volkswagen car again and again troubling and company not doing any good performance today i get my car back then my bumber and back gate were damage.. Your company said sir this is our mechanic mistake but you dont worrie we will change your bumber and back gatee but with your insurancee... Is that ur company service in india am fully announced by this nature...
+3 photos
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Anjani khadria
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hisar haryana intentionally damage the car

Address:Hanumangarh, Rajasthan, 335523

Our car no rj 31 ca 4598
Software update done by your hisar dealer
They intentionally damage our car because we did not purchase plastic parts from them
Engine is not working properly now
I will go to consumer forum followed by media
If you will not take action within 2 days
They told me that if we will not purchase front grill and tyre from them they will not rectify the engine software
Hisar...
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N
nomorang
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen polo diesel battery problem

Address:Udaipur, Rajasthan, 313004

I purchased my polo diesel highline car on 11 feb, 2015
After just 28 months, when i started my car, it didn't start. I talked to company guys, they told me to change the battery.
An average life of car battery is around 48 months, which is much more than mine
Please give an explanation as to how the battery drained so fast given the fact that there was no single reason which could hamper battery so fast & operation...
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Dinesh Dino
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service available for customers

Address:Tirunelveli, Tamil Nadu, 627011

Hello das auto guys. Service station in tirunelveli, tamilnadu is not good upto to the mark of valuable customer service. I had been waited for more than 45 mins. But no one approached and enquired y you came with your car. This how volkswagen works in tirunelveli, tamilnadu whenever i go. I would like to inform you that ask them to keep it up for your good sake....
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ankur1982
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss guide with customer

Address:Dehradun, Uttarakhand, 248001
Website:Na

Sir i have polo petrol varient with no uk 07 ah 9747.
I visit today dehradun service center for some issue my car but i surprise very bed behiovur with me for miss guide for parts & service not atend my car one person three enginer change & person saying your ac comprasior not working but after argue he saying ac gas not proper but my ac proper working.
I humbel request not miss guide coustomer....
+1 photos
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M
MaheshwariV
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Really unhappy customer

Address:Bangalore, Karnataka, 560102
Website:www.volkswagen.co.in

My name is maheshwari verma and i purchased my car from volkswagen dealer in bangalore whose details are mentioned below:

Elite motors
Bengaluru, karnataka

The car was delivered to me on the 3rd of march 2017 which is a volkswagen polo with the following details mentioned below:

Registration no: ka01mp6335
Registration date: 1/03/2017
Chassis no: mexl16604ht095345
Engine...
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Kamlesh_Rathod
from Surendranagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding very poor after sales service second time

Address:Ahmedabad, Gujarat
Website:dont know

I have puchased new volkswagen ameo comfortline on[protected]. Suddenly geas of my car stopped working in less than 300 km driving on roads. At that time i have complained but still i had to pay approx. 9000 rs.

Recently i drove the car to ahmedabad from surendranagar (125km) myself for 6 monthly (Or 7500 km) inspection. They pick up my car from ashram road, ahmedabad to narol workshop, ahmedabad on[protected]. I told them...
+2 photos
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D
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Query

Address:Faridabad, Haryana, 121001
Website:[email protected].

Dear sir/mam
I’m live in faridabad (Haryana). I’m a handicap person. My both foot are not working. I went your faridabad showroom’s for new car purchase. Which i drive with hand. But youe excutive cleary deny to me there is no provision in volkswagen for you. But why. If i m handicap then its mean i’m not abel to used car. I meet the another handicap person whom used the maruti car used hand operat. But your excutive told me...
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MRS KASTURI SUKUMAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vento car repairs & servicing estimate issues

Address:Mumbai City, Maharashtra, 410210

My vento petrol highline car mh46p1652, was given for repairs at autobahn navi mumbai on the 29th of may with subsequent 40 point check up & servicing. To my surprise the insurance estimate was highly inflated and customer has to pay 45 percent of the total amount. Regarding servicing, for last 4 days i am getting calls from the service station saying that there is multiple defects in my vehicle, i fail to understand does it take so long...
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Address:410501
Website:www.volkswagen.co.in

It is regretted to inform you that inspite of periodic maintenance as per the prescribed schedule, my polo comfort line's fuel pump had failed which has resulted the failure of alternator as well.

I have noticed the leakage on 29th may and immediately brought the issue to the notice of nearby vw service center and they are currently trying to resolve the issue.

My question to you is that, inspite of following...
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Akhilg84
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac problem not resolved in one month

Address:New Delhi, Delhi, 110054

My Vento car a.c. trips which your service centre is not able to resolve attended by Mr satnam. Hit and trials are being done. Charge g us for various things every time but in vain. Have my feedback on phone but no reply from the co. I think one should stop using your company vehicles where there is inefficient staff. Don't respond keep vehicles for 3 days but still complaint not ok.shall move to consumer court for all troubles
br...
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Arpit Baviskar
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No news about my navigation system.

Address:Ahmedabad, Gujarat, 380001
Website:m.volkswagen.co.in

Dear all,

Greetings!

We had purchased our volkswagen vento in 2013. The car has never dissapointed me. However, the service provider isnt that good at all. Before a few days i had given my car for servicing and on my way home i found that the window switch just got off. On complaining to the representative, he rather argued saying we can never do this. We kept requesting him, still he stayed on his words.br...
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Mansoor Kottadan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mud flap missing

Address:Malappuram, Kerala, 676304

My wife bought a volkswagen ameo 1.2 high line petrol from my nearest dealer Phoenix cars Malappuram 2 months ago. But mud flap were missing on car.when I asked for mud flap they said Rs 2000 /- need to pay for that including labour installation charge.I wanted to know whether ameo comes with these accessories or the dealer is doing for his benefit .

Please look into this matter with serious concern if Volkswagen Values customers...
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MitalMfg Surat
from Surat, Gujarat
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Car roof lining problem with volkswagen car

Address:Surat, Gujarat, 395004

Respected Sir,
We have Problem with Volkswagen Passat GJ-05-CP-0899, we had given this car for service and after service there was in problem with car roof lining and your Service Provider is not give any Response for that, we have complain many times but they are not giving any Sollution for this car roof lining problem.We have Attached images of our car for Reference

Kindly take action against this type of service...
+4 photos
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