Volkswagen India Complaints & Reviews

Sir i buy a new car vento on 5th february 2014 and same month i booked but in your recoded september 2013 what is this?

I last my warranty before six month my car number tn 23 bf 6544

Who did this i don’t know i think it’s my mistake to buy the car of your company i don’t know what i say and i last my warranty, money and time

If this happens i know defore buying means i buy your demo car...

I have purchased a vento tsi during the end of december 2016. The registration number of the car is ka-09-mc-6511. The car was making some sound while applying the brakes. The car was due for the first free checkup and i took the vehicle to your authorised service centre m/s. Kpr cars, at mysore and while leaving the while told them about the problem. They attended to the problem and i found that no sound was coming. I was satisfied with...

Volkswagen india — why the stepney tyre different size than the other four wheels. What rubbish is this i can't drive car with 3 tyres of 15"radius and 1 of 14" worst brand ever. I am not able to drive my car because of this and now i have to change all my other tyres because of this stupidity by the company. Who will take responsibility of my safety while driving a car with different radius tyres. Do you think customers are fool. Also...

I am owning volkswagen vento tsi dsg with reg no; kl 02 ay 8763 from '2016 september' onwards and very much satisfied with the drive quality.
I did a general check up at 7500 kms!!!
When completed my first year of ownership, i registered for service at d company service station at umayanaloor, kollam.
I got appointment in d morning at 8 45 (Tym given by dem). I reachd der n met mr. Finny, service advisor. He advisd me...

Worst service facility by volkswagen. I got my vento (Rj 01 cb 9819). I paid rs 20000 for its service in ajmer volkswagen showroom. There was hitting and leakage problem. They told me that it is all right now and there will be no problem. But today again there is same problem. Engine heated and car is not working.
You are known for your good customer relations. But due to fault on your service provider's part, my car damaged. They...

Sir/madam,
I purchased volkswagen polo from phoenix cars india pvt. Ltd., thrissur, kerala on january 2015 and i did all your services in time till now and run 36000 kms. A few week back i had a vibration for my car when i apply break and had a abs alert on 02.10.2017. My car was given to evm volkswagen, maradu, cochin, kerala and they told that the complaint was with break drum and sri. Ansu (Adviser) telephoned and told to collect...

Very worst after sales in india is volkswagen... Please dnt go for vw cars especially in chennai at abra and kun volkswagen... Surely a big loss is waiting on the other hand i[censored] buy any cars in this showrooms and for that cars service... The sevice advisor doesnt know anything about the cars and packages regarding the warranty and other claims simply making notes on complaint thats it... Amc is the annual maintenance contract it cost ₹60000...

Hi, i sent my car vw vento highline to east delhi dealership for service which is covered under amc and this car is serviced previously under amc on regular basis and car is just driven 15500 kms and now i asked the dealer for the 4th amc service and car was not having any issues and surprisingly i received a call from delaer person about that sr we were supposed to deliver your car to you in the evening but suddenly a alarm cam and it is...

I had visited your udaipur workshop on 5th october for repair/replacement of clutch plate but the same was not in your stock. (Please refer to attachment for estimate given to me on 5th)

I was assured that it will come in 4-5 days from aurangabad.

However i very much regret to inform you that till date the same has not even been despatched from aurangavad as informed to me today..

This is a...

While buying my vw ameo, i purchased a amc pack which is 60000km/4 yrs maintenance... It includes 4 years oil service cost for every 15k/year... But now while i gone for service vw kun alandur... The service adviser does'nt know anything about amc and even the service manager too... They kept my vehicle for nearly one week and they are telling a reason that they should get a approval from related department to service this vehicle under amc......

Mh 12, gk 1708 - annunal service carried out from vidyut motors pune

In between the service the glass of door was not working - due to one part was damaged, which was working when i delivered the car for servicing.

Since three weeks the part is not available with vidyut motors, pune
No phone call from them i called more than eight calls.

Kindly look in to the matter urgently

Very...

The complaint submitted last week is not yet resolved. Even today in a phone conversation volkswagen vijayawada showroom service dept manger is unable to tell my cars delivery date. Still the problem is not identified and they have not taken steps to replace the gare box. It's a pity that a world reputed company has recruited such incapable staff because of which it's loosing it's stand in india. I cannot want for months together for the...

My car dl 14 cd 1057 is in delhi east service center from last 3 month, they are not able to repair it and always they give me wrong commitment. No one from staff have been call me to update the status every time i have to call them and asked for the status.

Now staff are not pic my phone call, i am really frustrate with this services. Please help me to get rid of this issue and make some urgent action on this against this...

We had purchased volkswagen tiguan highline from vidyut motors on 31st august 2017. We got the delivery on 21st september 2017. I have attached the invoice vw-vm/17-0317. Chassis no. Wvgh175nzja000017 and engine no. Crf200631. My regn of car no. Is mh14gh6910.. (I am attaching certificate of registration) i am sorry to inform after receiving the vehicle, i checked and came to know the wiper had some defect, for which i visited the showroom...

I dr. Anuradha owing volkswagen vento ap16cx2772, purchased in guntur showroom had encountered a problem after starting the vehicle. I called the vijaywada servicestation for assistance and they told its the problem with the gare box and they tolled the car to the showroom. After a week they communicated that we have to changethe clutch plates and flywheel and the flywheel has to come from poland so it would take 10 days. After 1 months 4...

I am aheart patient discharged from the military hospital on 27 sep 17.
I had taken an appointment for servicing of my car at viduit motors, shivaji nagar, pune for 29 sep 17 after providing all details asked for like veh regn no, milage done (45000) etc.
I had to arrange a driver to take the veh at the appointed time which i did.
On reaching the service station in time, i was made to wait for 40 minutes on the pretext...

Sir,
I (Shilpa medicare ltd) have given the car vento mh01ax7082 for minor repair and tier replacement on 26th of august to your mody auto corp pvt ltd mira bhayander road service center.
Today we are on 4th of october and still there is no date given for delivery. I am also worried about the condition of car since it is lying there for more than 40 days.
Please provide proper reply with immediate effect otherwise my...

Complaint number: dsa2059

Car number - mp 04 cg 8186

Service head - mohammed abdullah
I was called up couple of times to bring my car to the showroom for some software update. I gave the car and took it back after a couple of hours. After some time of driving (30-35km) the car engine light started appearing due to which i handed over the car back to the showroom where i was told that it is due to some...

Dear volkswagen i booked volkswagen polo anniversary adtion on 18 september at nagpur maharastra showroom it's my dream car that's why i want to buy it.. And they comited me they will deliver car at 27 september 2017... But not yet give me may car till today they randomly lieing with me... Sir pls help me for that emigatly... My name is — takshak patil
My contact nob is [protected]...

Hello, i am prakash pandya, owns a volkswagen vento car. The barrial system (Ignition part) is not working since a week and the person at customer service centre is informing us that he had tried all over the country but unfortunetly the part is not available. Now this is just a # because i have to carry 2 person with me everyday just to push the car and that # guys are sitting over there under air-conditioner and saying "what can we...