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Volkswagen India Complaints & Reviews

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Last updated Mar 21, 2024
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Volkswagen India reviews & complaints page 57

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R
Raghu Rayapati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen service bad at hyderabad uppal

Address:500039
Website:www.volkswagen.co.in

I had given vento vehicle for general service since it crossed 35000 kms. Service adviser charged me 21500 including spares and delivered the vehicle at home without proper post check. Am facing cher cher noise coming out from front left side wheel. I tried to reach service adviser to check what is the problem exactly related it to. They (Front office executives, service adviser and manager) were not even responded to mobiles. They gave wrong...
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Deepak Rikhaly
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service experience with Volkswagen Gurugram Triumph Auto Pvt. Ltd.

Address:Gurgaon, Haryana

Worst service experience with volkswagen (Volkswagen gurugram triumph auto pvt. Ltd. 24, 25 &26 ground floor, scotish mall,, sohna road). Although it was started on well note as it happens in sales, however, after booking & loan approval, i realized how experience gets worst with passing days.
Initially to get the booking early, they followed up daily and offered a best price, stating “this discount is valid for only this month”....
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A
alokkulkarni1310
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VW Polo Clutch replaced twice in 18 months

Address:Mumbai City, Maharashtra, 400706

Hello, I gifted my father brand new Polo Petrol Version in June 2014. Last year the clutch had to go for a brand new replacement. Now yesterday, again the car wont start for which my dad went to service centre who gave a call back this morning informing that the clutch plate is completely damaged. What exactly does this mean? Its only been a year since it was replaced. The service centre representative has informed that my dad doesn't know...
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Suvinraj
from Kallakkurichchi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Polo service complaint

Address:Salem, Tamil Nadu, 635305
Website:www.volkswagon.co.in

I had booked an appointment four days back for my polo's 1, 50, 000km service at ramani vw salem and handed over the key to the that very evening itself. On calling them today to find out the status, i'm told that the car has not been inspected yet and not to call them back until they finish service. Who treats customers in this fashion.. I'm completely disappointed in vw 's service. Im not sure when i can take the car now.....
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M
makrand joshi
from Pune, Maharashtra
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Volkswagen india — very worst experience

Address:Pune, Maharashtra, 11027
Website:www.volkswagen.co.in/en/value_adds/volkswagen_roadside_assistance.html

Hi team,

I took toe service on 14 jan 2017, submit reimbursed bill to axa road side assitance... But no response from them and nothing got reimbursed

They are only giving date and telling finance team working on your case

From last four months.. I was taking followup from vivek, sheha, ritika.
But no improvement has found..

Very very worst service volkswagen inda...br...
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M
Mathewkutty
from Punalur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Edc control unit malfunction

Address:691305

My polo diesel model 1.2cr comfort line kms 32000 :year of manufacture 2011. On routine yearly service was told that edc control unit is defective - manufacturing defect and cost of component replacement is rs45000_and labour cost 8000/-
Kindly provide the component free of cost as it is a manufacturing defect. Kindly respond at the earliest.
Name of owner mathew p abraham
Punalur, kerala mobile ;[protected], email [protected]@yahoo.com...
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A
aspipooniwala
from Mumbai, Maharashtra
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Volkswagen defective and substandard product cheating and fraud

Address:400093

My vehicle volkswagen vento tdi diesel hi line is kept in your service center since 23rd november 2016. (Six months) your company and office are aware and have acknowledged wrongful doings and uncooperative attitude by your silence and your inability to take any serious action that my vehicle has been brought to this condition which is beyond reasonable, responsible and viable financial state of repairable. This vehicle has being giving problems...
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C
chetan1369
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental torture

Address:Meerut, Uttar Pradesh, 250110

I purchased ameo tdi highline in 28th oct 2016 from viraj automobiles noida sec 6.. On 14th of april 2017, i started the car to go home which is 78 km.. It was fine, but in the middle it suddenly stopped with jurk.. I loss control on steering and bumped a bike.. It could be worse. Then the car doesn't start. After an hour weight i managed to start the car and move forward. Same thing happened next morning.. I submitted the car at noida sec...
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Abhinav Chib
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vw nerul workshop poor technical and managerial support to get my car repaired

Address:Mumbai City, Maharashtra, 400706
Website:www.volkswagen.co.in/en.html

Car No: MH 46 X 1005
Claim Registration - OC[protected]
DO Accident: 12/03/17
Received Car: 26/03/17.
Car met with an accident first time in 4 Years. 1st Claim ever in 30K KM running. Very poor technical team who was not even able to identify root cause of the excessive noise from Compressor. The Car was not properly taken thru Insurance Process and Technical Scanning before starting the repair work. Car...
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Surbhi Gulati Anand
from Nagram, Uttar Pradesh
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Polo tdi comfort line 1.2

Address:New Delhi, Delhi, 110019

Dear vw team

I have raised a concern yesterday regarding complaint (Ccr84651 complaint no) of my car up15as7191 in which i have raised some fishy thing happening in delhi metropolitan workshop mathura road where my car was gone some minor issue of puck up which they took almost 6days to identify and after my complaint they started action and promised to deliver my car today!
I have called mr ashvin vij vp service at...
+1 photos
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ANAND K PATIL
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding the trouble to customer.

Address:Dharwad, Karnataka, 580009

My vehicle Polo KA 25 Z 9295 has run only 33000 kms and servise provider is telling us that the vehicle is not run number of kilometres it has to run in 3.5 years and due to which suspensions have gone and I need to pay 18to 20 thousand rupees for the work and I have even paid money for extended warranty. The servise provider from hubli is telling me it's not covered in warranty too . I am a doctor by profession and daily I drive to my hospital...
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Anish 8634
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vento silver mh-02-dg-8634

Address:Mumbai City, Maharashtra, 400015
Website:Shaman Cars Pvt. Ltd. Mumbai

My car vento 1.6 mp highline having regn. No. Mh-02-dg-8634 is under amc receipt no.11008 dt.16/1/16 valid upto 15.01.2018 with volkswagen downtoen mumbai, shaman cars pvt. Ltd. My car is dead due to battery issue since yesterday morning & given complaint to mr. Joel on [protected], megha on [protected] but nobody has attended the same. Due to battery failure car steering has been locked & parked at the corner of the road near andheri. The...
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a969016026
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on behalf of Mahindra Resorts

Please see the matter
some persons in your Bareilly(India)
Rohilkhand showroom are cheating your customers on behalf of Mahindra Resorts
they are dreaming for 5 star Hotels
free lodging
free spa
free 12 types of services
free movies
6 months free membership
misguidance to all your customers
seeking mobile numbers from your showroom
inviting them for tea party in...
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Pakhi Mahajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car at the service station since 14 days for a radiator change

Address:Mumbai City, Maharashtra, 400069
Website:www.volkswagen.co.in/en.html

Hi
My vw Polo has been at Automark Andheri East since 30th March, thursday. The left side of the car had bumped into a stone and the coolant leaked out and the underside fibre (bulk head) of the car broke. I got the car towed into the workshop and nothing was done till monday. I told them over and over on the phone what exactly happened and just the pipe seems to be the issue.

Here is the day by day ordeal i went through...
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Rajamohan Sethupathy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen passat defective chain tensioner by oem

Address:600078

Date 11/03/2017
I have a VW Passat (engine no. – WVWH103C3AA000799, Registration No. – TN07 BJ6646 )
My car had a manufacturing defect (as admitted by Volkswagen in their) chain tensioner failure so the total engine damage . When Iam returning from my native to Chennai ON11/02/2017 with my family the car stopped while commuting on a highway putting the lives of my family and me in danger as truck just about missed our car...
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ShaileshKrMishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vento tdi pathetic service and rising cost of service

Address:Raigad, Maharashtra, 410210
Website:ww.volkswagen.co.in

Pathetic service and a clear loot at midc navi mumbai volkswagen service centre. service centre employees care a damn about customers and their valuable car (s). sole motto of all of them is to make increased bill for any work done on car and take as many days as they can for even a small work.
No control or professionalism at service centre. only what matters is money.
I am not sure if that is also the motive of autobahn owners...
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Patel Y
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spare rates not mentioned in the manually prepared estimate without date

Address:395002

The vehicle is accidental & manuall estimate prepared by workshop, which does not have date nor any spare rates mentioned in the estimate

Spare rates not mentioned in the estimate & Workshiop incharge Mr. Yatin Lad denied to provide the spare rates in the manullay prepared estimate without date

Is VW does not have Sytemtic CRM based Estimation method

Est Ref No. 1026 regarding Insurance Estimate...
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Rohan Deshpande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to accident car

Address:Mumbai City, Maharashtra, 400089

We had a minor accident at 8/4/17 near Panvel at the entrance of the Pune-Mumbai Expressway where a Volvo bus grazed the driver seat door of the car. We were able to shut the door with the help of a door. Unfortunately we had a unavoidable family emergency at the same time in Thane we decided to take the car to the service center in Thane and solve the issue there. We had informed the people at Thane center about our predicament and they...
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A
anishavlani
from Bhavnagar, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Being cheated automark service

Address:Rajkot, Gujarat, 360001

Dear Sir,

We have taken automark service for Plate No.GJO3FD4171 which gives 4 annual services but unfortunately we have been cheated by your company for last 2 years.Last year only 3 services done and this year only 2 services while expiry of contract nearing.

Thus it seems we will have to inform your Head Office and make others aware thru'Social media etc. so people would be aware before commiting this Contract...
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choprasanjeev23
from Mumbai, Maharashtra
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Poor quality control

Address:Gurgaon, Haryana, 122001

Dear Volkswagen Team,
I purchased my New POLO GT TSI Euro IV, chassis No: MEXJ15605GT031508, Engine No: CBXK18578 in the month of September 2015.
My complaint is of poor quality and lack of quality control on basis car components which are expected to serve a life time, but the failure has happening in early life cycle of the components. Following have failed prematurely in my car:
1. Break drum and break assembly: This...
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