Volkswagen India Complaints & Reviews

Dear Volkswagen Team,
I purchased my New POLO GT TSI Euro IV, chassis No: MEXJ15605GT031508, Engine No: CBXK18578 in the month of September 2015.
My complaint is of poor quality and lack of quality control on basis car components which are expected to serve a life time, but the failure has happening in early life cycle of the components. Following have failed prematurely in my car:
1. Break drum and break assembly: This...

I purchased skoda rapid from senator motors, mumbai. At the time of purchase itself i opted for extended warranty for which senator motors has duly given me a debit note.
Sometime after receipt of the car, senator motors closed down.
I went to another dealer jmd auto for service. I informed the dealer that i have purchased the extended warranty. Their response caused me to become suspicious. I therefore sent scan copy of the...

With all due respect and high regards for volkswagen india, i am hereby writing up to express my sincere disgrace towards the services provided by automark motors pvt ltd, (Rajkot, gujarat, india). Quoting my car registration number, you would be able to find a number of complaints from the same dealer.
I take great pride in driving my polo tdi highline, but as well regret buying it because of consistently lower quality of after sales...

To Concerned,

I own a VW Polo Highline bought in July 2014. I also have extended warranty from VW covering the car until July 2018. I had my car transported to my family in Delhi. In very unfortunate circumstances, my father-in-law, who was collecting the car on delivery found that the car would not start.

The car was then towed to the closest VW service centre - VW Gurugram. On arrival (8th March 2017), the...

Dear Team,

We had booked a Polo Comfortline Petrol car 2017 model in the name of Aswathy Mohanan on Monday 20th March 2017. I am very shocked and disappointed by the behavior of personnel from Apple Auto Pvt Ltd - Volkswagen Whitefield, Bangalore.

We had booked the car on the promise that our existing car “Maruti Alto LX -2009 model will be given 1Lakh and 10 thousand as the exchange value and 3k for the...

My car has been giving me some or the issues since I have purchased. Most of the problems remain unresolved or not upto my satisfaction even after Sending the car to the workshop multiple times. Now after the 3rd service the car comes back with most of the issues unresolved, foes to the workshop again and this time the car's battery has stopped functioning. I am not sure how is that possible unless there was a manufacturing defect of has...

Dear Team,

We had booked Ameo Highline Petrol Model car in name of Saurav Anand

I am very disappointed by the service / sales provided by your Volkswagen World Class Automobiles Pvt. Ltd. Delhi. I booked the car on the promise that they will delivered my car on Tuesday 22/03/2017.

On dated 21/03/2017 I had given all the documents to Mr. Hemant for Finance from Volkswagen Finance but till date...

Vidyut motors pune has gave me a foulty and manufacture damage n bogus pice of jetta 2.0 tdi automatic in 2015/28/dec we complaint many more times but our showrooms sales manager talk with us in filthy language. So can you the company giving us satisfieng and replace the damage n bogus pice..
Because we suffring from mentaly n physically and we loss also my bussiness because of the damage pice that given by ur delar of pune showroom...

Hi team,

I have approached this team before also but there was no major resolution.
Anyway, I am trying my hand one more time.
I reside in saket area of New Delhi . My car which is blue colour polo diesel (DL 3C BW 3484) is at Badarpur frontier workshop of Volkswagen since Saturday i.e 18th march 2017.
The problem with my car was that I was not able to start it, and for the same I have left my car there.br...

Respected sir,

Kindly attention

Before one year my car show leakage from of one sparking plug i immediately visited to your service center located at jammu that is above 300km far from my home they take one week to rectify it but after fifteen days it show the leakage under tapper cover then i contact the service center they had told me we have opened service center in your city (srinagar) when i visited there...

Dear concerned,

My car no is wb03k5365 polo. This is extremely disheartening to see a brand like yours mis-selling insurance to existing customers. I have always bought car insurance from volkswagen itself not referring to any individual insurance companies for quotes because i had trust in the brand till the time i bought my car from you.

This year the below mentioned lady has contacted me for policy renewal...

Hi
I am Shripal Jain from Surat.i have given cross polo car for claim in surat at Udhna office. I have given car on 27/2/2017 and than said that you will get ur car in 7 days if part available.if not than it will take 10 to 15 days.i came on 11 /3 /17 here manager Tatum lax said that you will get ur car on 15/3/17.but I didn't get after again I came on 17/3/17 around 5 pm and again he said that now you will get ur car on 20/3/2017....

I am a distressed owner of volkswagen vento tdi highline which i bought in august 2012, bearing registration no dl 7cn 4922 and which has run close to 31500 kms.

2. I would like to quote the reference of my tele conversation with you about four months back in which i explained you that while en-route to shimla on a vacation with my family the car broke down due to the problem in the fuel supply system and my car was towed by...

Purchased Ameo on 8th Dec 2016. I was not given any discount or any goodies and was made to feel that the prices will shoot up. The delivery of the car was delayed by 4 weeks (promised was max 2-3 weeks). The explaination given for the delay was that its from the company side and that too when I repetitively called the dealer.
In the month of Mar-2017, I can see that the prices were cut by 10%.
Sir, as a customer I feel unsatisfied...

Sir,

This is bring to your notice that, we are the proud owner of your car POLO, since 2011, and enjoying this vehicle.

However, this time we had a bad experience from your authorised service station Volkswagen Downtown Mumbai, Shaman Care pvt. ltd. Sewree Workshop Mumbai-400015, when our vehicle was sent for servicing in the month of August 2016 (18th August).

we were given Proforma Invoice dated...

Dear sir,
I am herby forwarding the copy of complaint filed before VW service center and VW customer for favorable action as last resort.
{{ Dear sir,
I write this letter with much grievance and despair after my experience at VolksWagen service centre Kottayam and Thiruvalla.I own a VW jetta 2012 model and I was proud to be a VW owner till last few years and the above incident shattered my remaining positive attitude...

My car, polo had a minor accident that damaged the right wheel alignment.. Initially the cost was estimated 5000₹ and around 5hrs of work time. Having waited there whole day the guys at vw service ranchi asked for some more time to figure out problem. After few days i was informed that knuckle joint bearing was damaged and it has to be replaced. I readily agreed. The incident happened on 10th of february. Today it has been more than a month....

Hi Team

Please help for the below issue

1. though i have mentioned many time while taking youturn sounds is coming but no action has taken till yet infect in Bangalore Whitefield service center i have informed many time but they did not take any action . when i bought this car from that time onwards i am getting this sound, it's means it is manufacture defect due to that front tyre alsogone and VW is not ready...

I have raised the EPC issue time to time to servicing center and they have claimed every time that it resolved but again in next 30 km it came again . For that they charged about 30 to 40 thousand for various things like spark plugs and all to resolve this issue, but it's not resolved . Means what ever they replaced is of no use and unnecessarily charged . I have extended warranty as well. So this is fully frustrating and now they are investigating...

Myself Rishap agarwal had brought Volkswagon vento diesel automatic version in the month of oct 2016 . On 27 th Feb 2017 the vehicle stop running in middle of the road . The vehicle had undergo servicing 10 days before this incident on 20th Feb from B.U bhandari wakad branch . After shifting vehicle to their service center located in Wakad for three days there was no response and on fourth day I got an quote of 190000 saying that the vehicle...