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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 59

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R
Rizwan2606
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC and FORM-35

Address:600002

Hi This is Tsaneem Farath and i have closed my VWFS load on 1st march and till now i have not received ant confirmation regarding my load closer. there is no proper support from VW team and im really pissed of on VW behaviour. This is a bad experience with this company and im really un happy with them. I need help on getting the NOC and FORM-35 as soon as possible and also a confirmation mail from VWFS stating that my loan has been closed....
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rengarajan srinivasan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service & unprofessional behaviour by the dealer.

Address:Bangalore, Karnataka, 560100
Website:Www.consumercomplaints.in

I had given my car for service 25 days ago to Elite motors - Bangalore, Electronic city. I noticed a caution light flashed & referred the user manual which said engine fault & don't drive & immediately gave it for service. They listed out the repair works & charged me a whooping 50k bill approx & delivered my car. With in 2-3 days once again the same problem was noticed & i gave it for repair for the 2nd time which was again not addressed...
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PoojaKhanna1911
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tyre burst and different stepney size

Address:Dehradun, Uttarakhand, 248001

I purchased an Ameo (petrol) on Jan 15, 2017
The car's front left tyre busted as the car crossed over a small pothole this morning (March 6, 2017). Surprinsingly, I was driving only at the speed of 15 kms/h and while changing the stepny I realized that stepney size is different from the original four tyres and I can not drive the car more than 80 kms with this stepney.
It is highly unexpected from a company of your repute. We...
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AKHIL SATHYAVAN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Test drive

Address:Kollam, Kerala, 691333

Dear sir,
My self Akhil Sathyavan i had requested a text drive for polo gt last weak to kollam Volkswagen showroom one if executive contact me and told about give a test drive but till date i haven't got the service so am planning to cancel my plan and suggest my friends to pull back Volkswagen service we already own a polo SR but sorry to tell you that am very very dissatisfied with this service really irritation me never expected...
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Irfan Husain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to deliver car on promised date

Address:400099

I am writing this out of sheer frustration.
I had booked a Ameo Highline Automatic DSG on 04th Feb 2017 with Global Gallarie Thane, who are official dealers of Volkswagen in Thane, with a promised delivery date of 20th feb, but since then they have been giving excuses of some company audit due to which the delivery schedule is not being honoured even though the car is in stock.

All my attempts to contact the sales head...
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Subhi Khandelwal
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ameo diesel model

Address:Indore, Madhya Pradesh, 452001

I have bought Ameo Disel Car yesterday ie on। Feb 24, 2017 from your Indore outlet. After running just 154km the car stopped and its not evn starting. After waiting 6 hours on a highway at night, their service persons came and they are also nt able to fix the issue.Now they are now just making excuses. I want our product to be changed. I dont want defected model. This kind of issues will hamper your company's rapport and people will start...
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thanujaa igoor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ameo diesel highline

Address:400610

We had booked Ameo Highline Diesel DSG car in my company name Transpower India Electronics Pvt. Ltd.

We are very disappointed by the service / sales provided by your Volkswagen Thane Distributor.
We booked the car on the promise that they have the car in stock (2016 model) by paying price of 2017.
We paid the distributor the full amount on 3rd February 2017. We were told that it takes 10 to 12 days to get the...
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dhruba thakuria
from Vikravandi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service centres, false promises

Address:781006
Website:www.volkswagen.co.in

Brought a vento 2 yrs back but since local dealership has closed operations i have not been able to get service...It has been 2 yrs but no service at all..Mailing at customer.[protected]@volkswagen.co.in has yielded no result till now...During selling Volkswagen made a lot of promises and big talks but ground reality suggests otherwise...I have made big mistake by choosing Volkswagen who doesnot care about their customers..Learn from competitions.....
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Devashish Jaiswal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

N.O.C Certificate

Address:Ahmedabad, Gujarat, 380051

Dear Sir, I would like to inform you that i have not received the n.o.c form loan of you stinn not received because of address mismatch.I, Jagdevkumar Ramsunder Kori residing at 33-1036. Krushndham Avash Society, Vejalpur, Ahmedabad - 380051. I would like to inform you that the Loan A/c No, [protected] of amount of Rs. 326915 is fully paid up but still not received N.O.C for Mismatch of Address.
So, Kindly inform That my Address is...
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Sanketh gs
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Temperature indicator

Address:Dharwad, Karnataka, 580028

I am here to register a complaint against temperature indication showing frequently in our polo GT TSI car that is under warranty .This is the third time we are getting the indication even after getting it serviced twice related to the same issue.we are fed up giving to service center frequently and keeping their many days. Please go through the issue and make fruitfull. Plese revert soon.Thank you...
+2 photos
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Navjyot Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No specific labour charges rate (Fraud) and hardly care about the customer satisfaction

Address:Jammu, Jammu and Kashmir, 181101

Sir with due respect i would like to tell u that with such reputated name like volkswagen, why u guys are frauding people? There is no specific rates for your labour charges.. When i ask the reception lady to give me the labour rate list as provided to you by the company, she refuses that sorry sir we dont have any rate list... They dont bothered about your car, spairs, anything.. # off these guys.....
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M
mark29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Bad Customer service

Address:Bangalore, Karnataka, 40269
Website:volkswagon.co.in

This is about my car which is broke down in Bangalore and requested for the assistance but no action been taken. I called customer service to assist me to fix my vehicle as it was having starting problem. i drove from mangalore to bangalore and again from bangalore to chennai vice- versa. i turned off engine for 10 minutes and came again to start my journey, but when i tried to start the car, there was no reaction. so i called customer service...
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Dodda Kishor
from Giddalur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vento car Damaged by service

Address:Krishna, Andhra Pradesh, 505101
Website:www.volkswagen.co.in

Dear sir,
My name is kishor, I am using Vento Car ( AP 15BD 2349 ) since four years.
In the month of December 2016, when I am in the journey, I faced electrical switch problem near Vijayawada. Immediately I contacted with Vijayawada Service point. At that time I accepted to do the GENERAL SERVICE also with that electrical problem and finally at the end of day they have given my vehicle and I started my journey.
After...
+3 photos
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Rohan Dmello
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accident cause due improper brake

Address:Mumbai City, Maharashtra, 400050
Website:Indian consumer complain

Dear sir
While I was traveling in my polo ch no wvwh1360et019679 the left side brakes Locked and the entire car turned to the left side and ramed into the devider damaging the front side of the car the car was serviced a month back and the last 15day paint job was done I find the car had some problems so please if some one senior from Volkswagen could please explain to me just what went wrong the car is lying in autobahn kurla please...
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Avais Farani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic sales service

Address:Nashik, Maharashtra, 423203

I'm Dr Avais from malegaon. This is 3rd time I'm canceling my plan of buying a vw. 2yr back i had booked and paid 3L in advance but ur sales outlet couldn't deliver even after a month. Then last year i was buying two cars. I called nashik outlet but nobody called me back. This time i want vento and jetta auto but again pathetic salws response. Today one sales person Sandeep from nashik was supposed to get vento for trial. We were prepared...
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shivaa01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage during the service, the service center is denying to accept the fault.

Address:Bangalore, Karnataka
Website:volkswagen, whitefield, Bangalore, Karnataka, India

Recently i gave my car for 4th service to Volkswagen Whitefield, bangalore service center with prior appointment. Usually they take 1 day for servicing the vehicle, but this time they took around 2 days saying diesel vehicle they need more time, they need to do some vibration test, some software up gradation for emission and many more. Upon enquiring on 2nd day, they said one more day is required. That sounded fishy, I didn't agree to put...
+1 photos
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viju_kj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Polo tdi 1.5 issues after ea189 recall

Address:New Delhi, Delhi, 110005

I am the owner of polo tdi 1.5 comfortline DL10cc 4125. I had to take my car so many time bacl to service centre after the ea189 recall software update. After the update my car is facing the issues such as knoking, jeark on 4th and 5th gear while acceleration, constant rattel sound after 5th gear and a very prominant whistle sound. After every visit the condition of my car has become more worst. Attachex is the video with engine whistle sound....
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DrAhmad Pathan
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To change suspension under waranty

Address:Nagpur, Maharashtra

Respexten sir myself Dr Ahmad Pathan having polo highline tdi 2015 under waranty .front left suspension got leakage on28000km n Rt having noice since 1st free check up I registered complaint at sadiq motors nagpur for same at 6000 km run completed.Now they change left suspension bt not will to change hardened right suspension.which having noice since free check up...
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Jeffrey5577
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service work

Address:600097

I gave my vw polo and it's been affected by flood and I have made ready outside from vw service station . It's been one year it was working fine and so I gave a general service to vw kun in Omr Chennai . I asked them whether they do my car as it's been got ready outside before . They said no problem . They charged me around 14, 000 for service but the end result was no ac, horn, power window, indicator, were working and my steeling column...
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Pardeep207
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding warranty

Address:Sangrur, Punjab, 148026
Website:www.volkswagenamritsar.co.in

I am Kaur singh, I purchase a polo 1.5 on 2 June 2015 as a teat drive car from bhagat automobile patiala Sirhand road patiala . Tht type they committed tht you have warranty up to 2 June 2017 but last I got problems in my car you can check PB - 13AP 2291, I first month the got short 2 time and windows had problem so for different problem I was vist there . Last time when my mirror was not working up down of conductor side then they said your...
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